{"schemaVersion":"1.0","exportedAt":"2026-05-15T11:21:17.652Z","occupation":{"soc":"11-9111.00","title":"Medical and Health Services Managers","group":"Management","sector":"52","jobZone":4,"jobZoneInferred":false},"framework":{"version":"v.26.05","description":"","contextCovered":"This framework covers Medical and Health Services Managers working across hospitals, outpatient clinics, long-term care facilities, and health systems, from entry-level departmental roles through executive leadership positions.","levels":{"emerging":{"label":"Emerging","statements":["Staff schedules and shift assignments — review and distribute under supervisor guidance within a single clinical department.","Computerized record management systems — enter and retrieve personnel activity data under direct oversight in a health care facility.","Health care regulations and policy updates — identify and summarize relevant changes to present to a supervising manager.","Medical and administrative staff communications — relay instructions and document outcomes using established protocols in a hospital or clinic setting.","Budget reports and expenditure logs — compile routine financial data under direction to support departmental fiscal reporting.","Compliance software and document management tools — operate with guidance to maintain accurate patient and personnel records.","Recruitment postings and applicant screening materials — prepare according to HR templates under supervision in a health services organization.","Resource utilization data — collect and organize staffing, bed, and equipment usage figures for review by senior management.","Meeting agendas and written correspondence — draft clearly using standard formats to support departmental administrative operations.","Advances in medical technology and health insurance policy — monitor assigned information sources and flag relevant developments to department leadership."]},"developing":{"label":"Developing","statements":["Clinical and clerical personnel — supervise day-to-day work activities with reduced oversight across an assigned unit or department.","Staff scheduling systems — configure and maintain shift assignments based on workload, space, and equipment availability in a multi-unit facility.","Departmental budget cycles — coordinate routine planning, track authorized expenditures, and prepare periodic financial reports for administrator review.","Personnel onboarding and training programs — implement established curricula and evaluate staff performance outcomes within a health care setting.","Computerized record management systems — maintain and troubleshoot database entries to ensure data integrity for personnel and operational reporting.","Resource utilization metrics — monitor inpatient bed occupancy, diagnostic service volumes, and staffing ratios to flag inefficiencies to leadership.","Interdepartmental coordination — facilitate communication between nursing, technical, and support staff to sustain smooth daily operations in a clinical environment.","Health care compliance requirements — apply current government regulations and accreditation standards to departmental workflows and documentation practices.","Candidate interviews and hiring decisions — conduct structured evaluations and recommend selections in collaboration with HR and senior management.","Operational problem-solving — assess recurring service delivery issues and implement corrective actions within scope of authority in a hospital or outpatient setting."]},"proficient":{"label":"Proficient","statements":["Multi-disciplinary health care teams — direct, evaluate, and optimize performance of medical, nursing, technical, and support personnel across an entire facility or service line.","Comprehensive health services programs — plan, implement, and administer clinical and administrative initiatives aligned with organizational quality and patient care goals.","Fiscal operations — conduct full-cycle budget development, authorize expenditures, establish service rates, and oversee financial reporting for a health care organization.","Complex staffing decisions — resolve non-routine personnel challenges including performance management, conflict resolution, and workforce restructuring in high-stakes clinical environments.","Enterprise record management infrastructure — design and oversee computerized data systems that support personnel, operational, and regulatory reporting requirements.","Strategic resource allocation — analyze capacity data for beds, equipment, and staff to drive evidence-based decisions on capital investment and service expansion.","Regulatory and policy compliance — interpret evolving government mandates, payer policy changes, and accreditation standards and embed them into organizational procedures.","Organizational recruitment and talent development — lead end-to-end hiring processes and design training frameworks that build long-term workforce capability.","Cross-functional negotiation and persuasion — broker agreements between clinical departments, vendors, insurers, and administrative stakeholders to advance facility objectives.","Technology adoption — evaluate and champion implementation of medical software, compliance platforms, and data management systems to improve operational efficiency."]},"advanced":{"label":"Advanced","statements":["Organizational vision and strategic direction — set multi-year health services priorities and align departmental goals with system-wide mission across a large health care enterprise.","Senior leadership teams — develop, mentor, and evaluate manager-level personnel to build institutional bench strength and succession pipelines.","System-wide fiscal strategy — establish budgetary frameworks, approve major capital expenditures, and guide financial performance across multiple facilities or business units.","Governance and regulatory relationships — represent the organization before boards, accreditation bodies, and government agencies to shape policy compliance at an enterprise level.","Transformational workforce programs — architect enterprise recruitment, retention, and leadership development strategies that address system-level talent gaps in health care markets.","Cross-organizational partnerships — negotiate high-stakes contracts, mergers, and service agreements with payers, academic institutions, and community health entities.","Innovation and technology strategy — sponsor adoption of emerging medical technology, analytics platforms, and digital health solutions to position the organization competitively.","Organizational culture and performance standards — instill values of quality, safety, and equity throughout clinical and administrative operations at an executive level.","Crisis and adaptive leadership — lead institution-wide responses to public health emergencies, regulatory investigations, or major operational disruptions with decisive judgment.","Health care systems thinking — synthesize advances in medicine, economics, law, and data science to drive evidence-informed policy decisions that improve population health outcomes."]}}},"sources":{"onet":"v30.2 (CC BY 4.0)","crosswalk":"https://skillscrosswalk.com","generator":"LER.me"},"attribution":"© EBSCOed"}