{"schemaVersion":"1.0","exportedAt":"2026-05-15T11:14:09.377Z","occupation":{"soc":"11-9141.00","title":"Property, Real Estate, and Community Association Managers","group":"Management","sector":"92","jobZone":4,"jobZoneInferred":false},"framework":{"version":"v.26.05","description":"","contextCovered":"This framework covers the full professional practice of property, real estate, and community association management across residential, commercial, and industrial portfolios — from entry-level operational support through executive portfolio leadership.","levels":{"emerging":{"label":"Emerging","statements":["Property budgets and financial report drafts — compile under direct supervisor guidance using accounting software templates in a residential or commercial management office.","Routine maintenance schedules — assist in coordinating by tracking work orders and communicating timelines to facilities staff under close direction.","Tenant inquiries and service requests — respond using established protocols and active listening skills in a managed residential or commercial property setting.","Vendor and service contracts — review standard terms and flag key clauses for supervisor approval before execution in a property management context.","Monthly assessment and rental fee records — enter and reconcile data in database or ERP software under the oversight of a senior property manager.","Vacant unit listings — support marketing efforts by posting descriptions to leasing platforms and coordinating showings under direction of a leasing agent.","Staff activity logs and personnel schedules — maintain using calendar and scheduling software to support daily operations of a managed property.","Property inspection checklists — complete during routine walkthroughs, documenting findings and escalating issues to the supervising property manager.","Resident and client correspondence — draft clear written communications using word processing software according to established company templates.","Applicable property regulations and local ordinances — identify and reference relevant provisions when responding to basic compliance questions under supervisor guidance."]},"developing":{"label":"Developing","statements":["Annual operating budgets for assigned properties — prepare and monitor with reduced oversight, comparing actuals to forecasts using accounting or ERP software.","Maintenance and repair schedules — plan and coordinate for multiple commercial or residential properties, adjusting timelines based on contractor availability and property priorities.","Vendor service contracts for cleaning, security, and maintenance — administer independently, tracking performance metrics and initiating renewals or corrections as needed.","Monthly assessments, rental collections, and expense payments — direct and reconcile routinely, identifying discrepancies and resolving them within established approval limits.","Tenant and owner meetings — conduct to review property operational status, addressing financial summaries and service concerns with clarity and professional judgment.","Contract personnel and on-site staff — coordinate and evaluate performance regularly, providing feedback aligned with property management goals and company policies.","Vacant space marketing campaigns — execute through leasing agents and digital advertising channels, tracking lead conversion rates for assigned properties.","Minor remodeling and capital improvement projects — plan and oversee from initiation through completion, managing contractor timelines and budget adherence.","Property management software and cloud-based platforms — use proficiently to generate reports, share data with stakeholders, and streamline administrative workflows.","Risk and compliance issues such as safety hazards or lease violations — assess using critical thinking and established legal frameworks, escalating complex cases appropriately."]},"proficient":{"label":"Proficient","statements":["Comprehensive financial reports and multi-property budgets — develop and present autonomously, incorporating variance analysis and strategic recommendations for ownership or boards.","Full-scope property operations including administration, maintenance, and capital improvements — oversee independently across a diverse portfolio of commercial, industrial, or residential assets.","Major construction and remodeling projects — plan, schedule, and coordinate end-to-end, managing architects, contractors, and regulatory approvals within budget and timeline constraints.","Complex management and service contract negotiations — lead with clients and vendors, applying persuasion and negotiation skills to secure favorable terms aligned with portfolio objectives.","Non-routine operational and legal challenges including delinquency, eviction, or liability — resolve by applying deep knowledge of property law, government regulations, and sound decision-making.","Staff and contractor performance — evaluate systematically and make independent personnel decisions including hiring, corrective action, and role assignments across managed properties.","Community association governance processes — facilitate board meetings, oversee bylaw compliance, and guide boards through financial and policy decisions with subject-matter authority.","Integrated marketing strategies for vacant commercial or residential space — design and execute using data mining tools and digital platforms to optimize occupancy and revenue.","Property management technology ecosystems including ERP, database, and web platforms — configure and leverage to improve operational efficiency and reporting accuracy across the portfolio.","Stakeholder relationships with owners, tenants, municipal agencies, and contractors — manage proactively, applying social perceptiveness and service orientation to sustain trust and performance."]},"advanced":{"label":"Advanced","statements":["Organization-wide property management strategy and performance standards — set and institutionalize across large commercial, residential, or association portfolios to drive long-term asset value.","Enterprise budget frameworks and financial governance models — design and implement, ensuring fiduciary accountability to boards, investors, or executive leadership at organizational scale.","Portfolio-level capital improvement and redevelopment plans — lead from feasibility through execution, aligning major construction investments with organizational growth and market strategy.","Department-level personnel systems including hiring pipelines, training curricula, and career pathways — develop and champion to build high-performing property management teams.","Strategic contract and partnership negotiations with institutional clients, investors, and government entities — conduct at the executive level, shaping long-term management and service agreements.","Organizational risk management and regulatory compliance frameworks — establish and oversee, integrating public safety, legal, and insurance requirements across all managed assets.","Emerging property management technologies and data analytics platforms — evaluate, champion adoption of, and integrate into enterprise operations to advance competitive positioning.","Industry standards, best practices, and competency benchmarks — define and publish for the organization, drawing on active learning and cross-sector knowledge to elevate professional practice.","Complex multi-stakeholder conflicts involving owners, tenants, associations, or regulators — arbitrate and resolve at the organizational level, leveraging authority, integrity, and legal acumen.","Organizational culture of dependability, ethical leadership, and service excellence — model and embed across all management levels through mentorship, policy, and executive accountability."]}}},"sources":{"onet":"v30.2 (CC BY 4.0)","crosswalk":"https://skillscrosswalk.com","generator":"LER.me"},"attribution":"© EBSCOed"}