{"schemaVersion":"1.0","exportedAt":"2026-05-15T12:39:41.096Z","occupation":{"soc":"25-4031.00","title":"Library Technicians","group":"Educational Instruction & Library","sector":"61","jobZone":3,"jobZoneInferred":false},"framework":{"version":"v.26.05","description":"","contextCovered":"This framework covers library technician practice in public, academic, and school library settings, spanning circulation, cataloging, reference assistance, patron technology support, and instructional collaboration across all career stages from entry-level support to senior operational leadership.","levels":{"emerging":{"label":"Emerging","statements":["Circulation transactions — perform check-out, check-in, renewal, and hold processing under direct supervision using library management software in a public or academic library.","Routine reference inquiries — respond to basic in-person and telephone questions by following established reference protocols and directing patrons to librarians when queries exceed scope.","Library materials — deliver and retrieve books, periodicals, and media throughout the library by hand or pushcart following assigned routes under supervisor guidance.","Patron records — enter and update basic borrower information in the library database under direction, verifying data accuracy before saving entries.","Print materials processing — apply labels, stamps, security strips, and catalog numbers to new items following step-by-step procedures to prepare them for the collection.","Shelving and sorting — arrange returned books and non-print materials in correct call-number or classification order on shelves and in files according to established procedure.","Electronic resources — assist patrons in locating computers, audio-visual equipment, and online catalogs under staff supervision in a branch or campus library setting.","Word processing and email software — draft basic patron correspondence and internal memos using office suite tools under clerical guidelines in a library administrative environment.","Active listening skills — attend carefully to patron requests and repeat back needs to confirm understanding during routine service desk interactions.","Customer service standards — apply library courtesy and conduct norms when greeting and assisting patrons at a public-facing service point during supervised shifts."]},"developing":{"label":"Developing","statements":["Circulation workflow — manage daily reserve, circulation, renewal, and discharge operations with minimal oversight, troubleshooting common system errors in library management software.","Reference assistance — answer a broad range of routine reference and reader-advisory questions independently, applying knowledge of print and electronic resources to direct patrons effectively.","Patron technology support — guide users through database searches, e-resource access, and audio-visual equipment use, providing step-by-step technical assistance at a library service desk.","Collection processing — catalog and prepare both print and non-print materials using established classification schedules, ensuring accurate metadata entry in the library's integrated system.","Patron account maintenance — update, correct, and audit borrower records in the library database, applying data-quality standards to maintain accurate circulation files.","Classroom and teacher support — locate curriculum-aligned materials and assist students with research projects in coordination with instructional staff in a school or academic library.","Spreadsheet and database tools — compile circulation statistics and overdue reports using spreadsheet and database query software to support routine collection and service reporting.","Interlibrary coordination — process incoming and outgoing interlibrary loan requests according to network protocols, tracking item status and communicating updates to patrons.","Shelving accuracy — conduct shelf-reading assignments and identify misshelved or damaged items, flagging issues for cataloging or repair staff in a mid-sized library collection.","Social perceptiveness — recognize patron discomfort or confusion during service interactions and adjust communication approach to provide clear, accessible assistance in a diverse library community."]},"proficient":{"label":"Proficient","statements":["Full circulation management — oversee all aspects of reserve, circulation, renewal, and discharge operations autonomously, resolving non-routine exceptions and policy disputes in a busy library environment.","Advanced reference service — handle complex in-person and remote reference inquiries across subject areas using specialized databases, electronic resources, and professional judgment without supervisory input.","Technology resource training — design and deliver one-on-one and small-group instruction on library databases, electronic resources, and hardware to patrons of varying skill levels in a public or academic setting.","Cataloging and classification — apply Library of Congress or Dewey Decimal schedules and authority files to original and copy-cataloging of diverse print and non-print materials, ensuring collection integrity.","Collection processing quality control — review processed materials for labeling, classification, and metadata accuracy, identifying systematic errors and recommending procedural corrections to improve workflow.","Curriculum partnership — collaborate with teachers and faculty to curate resource lists, prepare instructional materials, and support research assignments aligned with academic standards in a school or college library.","Library software administration — configure patron account parameters, run complex database queries, and generate analytical reports using integrated library system and database user interface tools.","Web and digital content — create and update library web pages and online resource guides using web page editing and desktop publishing software to support patron self-service in a digital environment.","Policy application and patron education — interpret and communicate library borrowing, copyright, and acceptable-use policies to patrons and community groups, resolving ambiguous situations through informed judgment.","Cross-functional coordination — coordinate workflows among circulation, cataloging, and reference units to ensure seamless service delivery across multiple library service points during high-demand periods."]},"advanced":{"label":"Advanced","statements":["Operational strategy — lead the planning and continuous improvement of circulation, cataloging, and reference service workflows across an entire library system, setting performance standards for technical services staff.","Staff development — design onboarding programs and ongoing training curricula for library technicians and support staff, mentoring emerging practitioners in service skills and technology use.","Technology roadmap — evaluate, select, and implement new library management software, electronic resource platforms, and digital tools, aligning technology investments with institutional service goals.","Collection development oversight — direct large-scale processing, weeding, and reclassification projects, establishing cataloging standards and quality benchmarks that shape the library's long-term collection profile.","Policy formulation — develop and revise library service policies covering circulation, patron privacy, interlibrary lending, and acceptable use, ensuring compliance with professional ethics and applicable regulations.","Community and institutional partnerships — build collaborative programs with schools, academic departments, and community organizations to expand library outreach and embed information-literacy support into broader learning initiatives.","Budget and resource stewardship — prepare budget justifications and manage expenditures for library supplies, materials processing, and technology, applying data-driven analysis to optimize resource allocation.","Data-driven service improvement — design and analyze system-wide circulation, reference, and patron-satisfaction metrics using database and reporting tools, translating findings into actionable service enhancements.","Digital and web presence leadership — oversee the development and maintenance of the library's web and digital publication assets, setting content standards and coordinating contributions from technical services and public services teams.","Organizational culture and values — model and champion cooperation, integrity, and patron-centered service across the library organization, fostering a workplace culture that supports staff well-being and equitable community access."]}}},"sources":{"onet":"v30.2 (CC BY 4.0)","crosswalk":"https://skillscrosswalk.com","generator":"LER.me"},"attribution":"© EBSCOed"}