{"schemaVersion":"1.0","exportedAt":"2026-05-15T12:40:10.381Z","occupation":{"soc":"31-1132.00","title":"Orderlies","group":"Healthcare Support","sector":"62","jobZone":2,"jobZoneInferred":false},"framework":{"version":"v.26.05","description":"","contextCovered":"This framework covers the full range of orderly practice in inpatient hospital and clinical settings, from basic patient transport and equipment cleaning under supervision through to team leadership, training, and process improvement at the unit or facility level.","levels":{"emerging":{"label":"Emerging","statements":["Patient lifting techniques — perform basic two-person assists under direct supervision when moving patients on or off hospital beds.","Wheelchair and stretcher operation — transport patients to designated treatment areas following step-by-step instructions from senior staff.","Soiled linen removal — change bed linens and cubicle curtains under direct supervision following standard infection-control procedures.","Equipment cleaning basics — wipe down and sanitize wheelchairs and portable medical equipment using approved germicides as directed.","Message and document delivery — carry paperwork and communications between departments accurately following assigned routing instructions.","Emergency response awareness — recognize fire alarms and emergency calls and follow posted protocols under the guidance of a charge nurse.","Medical supply transport — move portable equipment and supplies between rooms using designated routes as assigned by supervisors.","Oral instructions — listen carefully and repeat back task assignments to confirm understanding before performing patient-care activities.","Patient interaction basics — greet and reassure patients during transport using respectful, empathetic language on the hospital floor.","Repair documentation — note visible damage to beds or equipment on a provided checklist and report findings to a supervisor immediately."]},"developing":{"label":"Developing","statements":["Assisted patient transfers — independently lift and reposition patients between beds, stretchers, and examination tables using proper body mechanics in a busy clinical unit.","Multi-destination transport — coordinate wheelchair and moveable-bed transport across several departments, managing timing with minimal supervisor direction.","Sterilization procedures — operate sterilizing equipment and apply germicides to instruments and supplies following facility infection-control standards.","Equipment maintenance tracking — clean hospital beds and portable devices routinely and log repair needs in the facility's electronic maintenance records.","Emergency response participation — respond promptly to security calls and medical emergencies by following departmental emergency action plans without prompting.","Linen management workflow — change soiled linens on a full patient-unit round efficiently, maintaining patient dignity and privacy throughout.","Interdepartmental communication — deliver time-sensitive documents and messages accurately, adapting to competing priorities on a fast-paced floor.","Supply logistics support — transport and restock medical supplies across departments, recognizing low-inventory situations and reporting them to charge staff.","Active listening in patient care — identify unspoken patient discomfort or anxiety during transport and communicate observations to nursing staff promptly.","Infection-control compliance — apply hand hygiene and personal protective equipment protocols consistently across all patient-contact and equipment-handling tasks."]},"proficient":{"label":"Proficient","statements":["Complex patient handling — manage solo and team lifts for bariatric or post-surgical patients, selecting appropriate transfer aids without supervisor guidance.","High-volume transport coordination — manage concurrent patient transport requests across operating rooms, testing units, and wards, prioritizing by clinical urgency.","Advanced sterilization oversight — select and apply correct sterilization methods for varied equipment types, verifying efficacy and documenting outcomes in medical software.","Equipment lifecycle management — assess condition of wheelchairs, beds, and portable devices across an entire unit, initiating maintenance work orders and tracking resolution.","Emergency scene management — take a lead support role during emergency medical or security events, coordinating with nursing and security staff until responders arrive.","Linen and environmental standards enforcement — audit linen-change practices across a shift to ensure compliance with infection-prevention and patient-comfort standards.","Cross-departmental logistics — optimize delivery routes for documents, supplies, and equipment to reduce transit time and minimize disruption to clinical workflows.","Problem sensitivity in patient care — detect early signs of patient distress, equipment malfunction, or safety hazards and escalate appropriately to clinical supervisors.","Staff communication leadership — model clear, professional oral communication with patients, families, and interdisciplinary team members during complex care situations.","Technology utilization — use electronic mail and office suite software to track assignments, submit maintenance reports, and review schedule updates independently."]},"advanced":{"label":"Advanced","statements":["Workforce training development — design and deliver on-the-job training programs for new orderlies covering patient handling, transport, and infection-control procedures.","Departmental safety culture — lead unit-level safety initiatives by establishing consistent protocols for emergency response, lifting techniques, and equipment sanitation.","Performance standards setting — define observable performance benchmarks for the orderly team and evaluate staff against those standards during formal reviews.","Process improvement leadership — analyze transport and supply-delivery workflows, identify inefficiencies, and implement revised procedures that reduce patient wait times.","Emergency preparedness coordination — collaborate with nursing leadership and security to update and rehearse emergency response plans affecting orderly roles facility-wide.","Equipment procurement advocacy — evaluate new patient-handling and cleaning technologies, present cost-benefit findings to facility management, and guide adoption decisions.","Mentorship and competency coaching — provide individualized coaching to developing orderlies on social perceptiveness and service orientation in challenging patient interactions.","Cross-departmental relationship management — serve as the liaison between orderly staff and clinical department heads to resolve scheduling conflicts and service-level gaps.","Data-driven accountability — use spreadsheet and medical software tools to compile and report unit metrics on transport response times, equipment downtime, and compliance rates.","Organizational policy contribution — participate in facility policy committees to shape standards for patient transport safety, linen management, and orderly scope of practice."]}}},"sources":{"onet":"v30.2 (CC BY 4.0)","crosswalk":"https://skillscrosswalk.com","generator":"LER.me"},"attribution":"© EBSCOed"}