{"schemaVersion":"1.0","exportedAt":"2026-05-15T12:38:00.210Z","occupation":{"soc":"33-1011.00","title":"First-Line Supervisors of Correctional Officers","group":"Protective Service","sector":"92","jobZone":3,"jobZoneInferred":false},"framework":{"version":"v.26.05","description":"","contextCovered":"This framework covers supervisory competencies in correctional facilities, spanning inmate custody and control, officer supervision, emergency response, policy enforcement, and institutional leadership across entry through executive career stages.","levels":{"emerging":{"label":"Emerging","statements":["Inmate counts — conduct and record under direct supervisory guidance during scheduled intervals on a correctional housing unit.","Institutional policies and regulations — read, reference, and apply basic rules under close oversight in a correctional facility setting.","Order and discipline — recognize and report behavioral violations to senior staff in accordance with established facility protocols.","Contraband searches — assist senior officers in performing searches of inmate quarters following prescribed search procedures.","Emergency response procedures — follow step-by-step protocols during drills and minor incidents under the direction of a supervising officer.","Correctional officer work — observe and assist in monitoring assigned officers' activities while learning supervisory expectations on shift.","Inmate behavior patterns — identify and document observable changes in demeanor or conduct using standardized reporting forms.","Use-of-force regulations — demonstrate awareness of authorized chemical agents and restraint tools under close supervisory instruction.","Incident reports — draft basic written accounts of events using approved facility formats with guidance from senior supervisors.","Database and office software — enter shift data, counts, and basic records into facility information systems under direct instruction."]},"developing":{"label":"Developing","statements":["Periodic inmate counts — independently conduct, verify, and reconcile headcounts across assigned areas in accordance with facility count schedules.","Facility rules and regulations — apply and enforce institutional policies consistently across routine situations with minimal supervisory oversight.","Officer conduct monitoring — observe and address subordinate behavior to ensure professional, courteous treatment of inmates and visitors during daily operations.","Contraband searches — plan and lead searches of inmate persons and quarters, applying standard search techniques and documenting findings accurately.","Emergency response — coordinate initial response actions during escapes or disturbances, directing correctional officers to assigned positions per facility protocols.","Inmate discipline and welfare — balance custody requirements with inmate welfare considerations, resolving routine behavioral issues through de-escalation techniques.","Shift documentation — prepare accurate shift logs, use-of-force reports, and personnel records using word processing and spreadsheet software.","Personnel coordination — assign correctional officers to posts and adjust staffing coverage to maintain security levels during a standard facility shift.","Critical incidents — apply deductive reasoning to assess developing situations and recommend appropriate escalation to facility management in a timely manner.","Applicable law and policy — interpret relevant sections of correctional law and administrative regulations to guide day-to-day supervisory decisions."]},"proficient":{"label":"Proficient","statements":["Inmate count accountability — design and oversee a reliable count verification system across multiple housing units, identifying discrepancies and initiating corrective action autonomously.","Security and order maintenance — enforce institutional rules and manage non-routine behavioral incidents across the full scope of assigned areas without requiring supervisory direction.","Officer performance supervision — evaluate correctional officer conduct, provide real-time feedback, and document performance concerns in compliance with personnel management standards.","Complex contraband operations — lead multi-area search operations, adapting techniques based on intelligence and risk assessment in a medium- to large-scale correctional institution.","Emergency command — assume on-scene command during escapes, riots, or medical emergencies, coordinating multi-unit responses and liaising with law enforcement or medical personnel.","Use of force — authorize and oversee deployment of restraints, chemical agents, or other approved force options, ensuring legal compliance and post-incident documentation.","Staff development — identify training needs of individual correctional officers and implement on-the-job coaching plans to improve knowledge and professional conduct.","Problem solving under pressure — apply complex problem-solving skills to resolve novel security threats or staffing crises, weighing risk factors and resource constraints simultaneously.","Interdepartmental coordination — collaborate with classification, mental health, and administrative units to address inmate welfare and security concerns through integrated correctional strategies.","Policy compliance reporting — analyze shift data, identify systemic issues, and produce detailed reports for facility administrators using office suite and database tools."]},"advanced":{"label":"Advanced","statements":["Institutional security strategy — establish facility-wide security protocols and staffing models that align with regulatory requirements and organizational safety goals across all shifts and units.","Supervisory workforce development — design and deliver training programs that elevate supervisory competency throughout the correctional officer ranks in alignment with institutional standards.","Policy and regulatory leadership — lead review and revision of institutional policies, ensuring compliance with evolving laws and government mandates at the division or facility level.","Emergency management framework — develop and exercise comprehensive emergency response plans covering escape, riot, and critical incident scenarios for the entire correctional facility.","Organizational culture — model and champion integrity, self-control, and stress tolerance as professional standards, shaping the conduct norms of the entire supervisory team.","Personnel resource management — direct allocation, scheduling, and performance management of a multi-unit correctional officer workforce to achieve optimal security and operational outcomes.","Cross-agency collaboration — represent the facility in coordination with law enforcement, courts, and community stakeholders to advance public safety and correctional best practices.","Systems analysis and improvement — evaluate facility-wide security systems, identify operational gaps, and lead data-driven process improvements using advanced reporting and database tools.","Leadership under crisis — exercise decisive command authority during high-stakes, multi-agency incidents, maintaining control of personnel and information flow in complex correctional environments.","Mentorship and succession planning — identify high-potential supervisors, provide structured mentorship, and build a pipeline of qualified correctional leaders prepared for increased responsibility."]}}},"sources":{"onet":"v30.2 (CC BY 4.0)","crosswalk":"https://skillscrosswalk.com","generator":"LER.me"},"attribution":"© EBSCOed"}