{"schemaVersion":"1.0","exportedAt":"2026-05-15T12:38:28.930Z","occupation":{"soc":"33-1099.00","title":"First-Line Supervisors of Protective Service Workers, All Other","group":"Protective Service","sector":"92","jobZone":null,"jobZoneInferred":false},"framework":{"version":"v.26.05","description":"","contextCovered":"This framework covers first-line supervisory roles in correctional and protective service settings, spanning daily inmate management, emergency response, regulatory compliance, staff leadership, and organizational security strategy.","levels":{"emerging":{"label":"Emerging","statements":["Inmate counts — conduct periodic headcounts under direct supervisor guidance within an assigned housing unit.","Institutional rules and regulations — review and identify applicable policies with support from a senior officer in a correctional facility.","Order and discipline — assist in maintaining behavioral standards by following established protocols on a supervised shift.","Emergency procedures — recognize the indicators of an escape attempt and notify the chain of command according to posted protocols.","Active listening skills — receive and relay verbal instructions from supervising officers accurately during daily briefings.","Incident documentation — record routine observations and minor infractions in a basic incident log using word processing software.","Inmate behavior — observe and report unusual patterns to a supervisor, applying introductory social perceptiveness in a detention setting.","Database entry tools — input count records and shift data into a correctional database under direct supervision.","Physical post assignments — patrol designated areas and confirm secure conditions by following a structured post-order checklist.","Personal conduct standards — demonstrate dependability and integrity by adhering to the facility's code of conduct on every assigned shift."]},"developing":{"label":"Developing","statements":["Periodic inmate counts — independently verify and reconcile inmate headcounts across multiple housing units with minimal supervisory oversight.","Institutional policy compliance — apply knowledge of current rules and regulations to routine disciplinary situations without requiring constant guidance.","Order and security maintenance — manage daily conduct issues within an assigned block, applying appropriate corrective measures in a correctional environment.","Emergency response — coordinate an initial on-scene response to an escape or disturbance, activating the facility's emergency notification system.","Shift communication — deliver clear verbal reports and written summaries to oncoming supervisors using established handover formats.","Spreadsheet and database software — track inmate movement data, generate basic reports, and identify discrepancies using standard office suite tools.","Critical thinking in routine incidents — evaluate available information and select an appropriate course of action when staff or inmate conflicts arise.","Staff coordination — assign daily post duties to a small team of officers, balancing coverage requirements and individual skill levels.","Inmate behavioral assessment — apply basic psychological awareness to detect early signs of agitation or non-compliance and intervene proactively.","Policy interpretation — read and apply updated regulatory guidance from government directives to daily operations within the assigned section."]},"proficient":{"label":"Proficient","statements":["Inmate count accuracy — design and oversee a reliable count verification system that meets auditable standards across an entire shift rotation.","Comprehensive security management — autonomously enforce institutional rules and security protocols across all assigned areas, including non-routine and high-risk scenarios.","Disciplinary proceedings — lead formal disciplinary hearings for rule violations, applying judgment and decision-making skills consistent with legal and institutional standards.","Complex emergency response — direct multi-unit response operations during escapes, disturbances, or medical emergencies, coordinating resources and communicating with external agencies.","Staff performance monitoring — assess officer conduct and effectiveness through direct observation and database-driven metrics, delivering actionable feedback.","Policy development support — interpret changes in law and government regulations and translate them into updated post orders and operating procedures.","Advanced documentation — produce comprehensive incident reports, shift summaries, and compliance records using integrated office suite and database applications.","Conflict de-escalation — apply social perceptiveness and psychology-informed techniques to resolve tense interpersonal situations among staff and inmates before they escalate.","Training delivery — facilitate on-the-job instruction for new officers on security protocols, count procedures, and emergency response expectations.","Risk assessment — apply inductive and deductive reasoning to evaluate vulnerability patterns and recommend targeted security improvements to facility leadership."]},"advanced":{"label":"Advanced","statements":["Facility-wide security strategy — set the operational direction for all security functions across the facility, aligning practices with institutional, legal, and public safety mandates.","Organizational policy authority — develop, publish, and enforce comprehensive institutional policies and regulations that govern staff conduct and inmate management at the organizational level.","Executive emergency command — assume incident command during major emergencies, directing multi-agency response efforts and ensuring continuity of operations throughout the facility.","Leadership development program — design and oversee a structured mentorship and training curriculum that builds competency in emerging and developing supervisors.","Cross-departmental coordination — build collaborative relationships with law enforcement, judicial, and social service agencies to strengthen the facility's security and rehabilitative mission.","Performance accountability systems — establish quantitative and qualitative evaluation frameworks using database and reporting software to hold supervisory staff accountable for security outcomes.","Institutional culture and integrity — model and champion a culture of dependability, self-control, and ethical conduct that defines the organization's professional standards.","Regulatory compliance oversight — ensure the entire facility meets evolving government and accreditation requirements, leading audit preparation and response processes.","Strategic resource allocation — direct the deployment of personnel, technology, and budgetary resources across all shifts and units to optimize security coverage.","Stakeholder communication — present facility performance data, policy changes, and security assessments to executive leadership, governing boards, and external oversight bodies using professional presentation tools."]}}},"sources":{"onet":"v30.2 (CC BY 4.0)","crosswalk":"https://skillscrosswalk.com","generator":"LER.me"},"attribution":"© EBSCOed"}