{"schemaVersion":"1.0","exportedAt":"2026-05-15T12:41:11.169Z","occupation":{"soc":"37-2021.00","title":"Pest Control Workers","group":"Building & Grounds Cleaning & Maintenance","sector":"56","jobZone":2,"jobZoneInferred":false},"framework":{"version":"v.26.05","description":"","contextCovered":"This framework covers residential, commercial, and light industrial pest control service environments where workers inspect properties, apply chemical and non-chemical treatments, maintain regulatory compliance, and communicate with clients across field-based routes.","levels":{"emerging":{"label":"Emerging","statements":["Work activity logs — record daily service tasks under direct supervisor review using standard paper or digital forms at a residential job site.","Pest inspection basics — identify common infestation indicators such as droppings, nesting, and entry points under technician guidance during initial property walkthroughs.","Chemical application equipment — operate hand-pump sprayers and dusters following labeled instructions and safety protocols on assigned residential routes.","Personal protective equipment — select and don required PPE correctly before entering treated areas in compliance with company safety procedures.","Work site cleanup — remove debris, dispose of dead pests, and restore client premises to baseline condition after each service call.","Company vehicle — drive a truck equipped with basic spraying equipment safely to and from assigned service addresses on a daily route.","Client communication — listen attentively to customer descriptions of pest problems and relay findings accurately to a supervising technician.","Product labels — read and follow pesticide label directions under supervision to ensure correct dilution ratios at residential and light commercial sites.","Scheduling software — enter appointment notes and update job status in the company calendar system under dispatcher guidance.","Basic measurements — assist senior technicians in measuring room dimensions and recording data needed to calculate treatment quantities."]},"developing":{"label":"Developing","statements":["Service records — complete accurate digital work-order entries and activity logs independently using company database software after each completed job.","Property inspections — conduct structured walkthroughs of residential and light commercial premises to identify infestation sources, wall porosity, and access points with minimal oversight.","Treatment recommendations — advise clients on appropriate pest control methods and basic prevention steps based on inspection findings during routine service visits.","Chemical application — spray or dust approved solutions, powders, and gases into rooms, onto furnishings, and into wall voids following label requirements and state regulations.","Fumigant calculations — measure treatment area dimensions, calculate required fumigant quantities, and prepare cost estimates using established formulas for standard infestations.","Power spray equipment — operate truck-mounted power spraying systems safely and efficiently across assigned residential and small commercial territories.","Infestation reports — review preliminary client-provided diagrams or reports and select an appropriate treatment type to eliminate and prevent recurrence of common pests.","Time management — plan daily service routes to complete multiple appointments on schedule while meeting quality standards without direct supervision.","Inventory tracking — monitor chemical supply levels on the service vehicle and submit restocking requests using inventory management software.","Customer interaction — explain treatment procedures and safety precautions clearly to clients using plain language during pre- and post-service conversations."]},"proficient":{"label":"Proficient","statements":["Complex inspections — independently assess multi-unit residential or commercial properties for extent of structural damage, entry porosity, and infestation severity, producing written reports for client review.","Integrated pest management — design and implement comprehensive treatment plans combining chemical, biological, and physical methods for non-routine or recurring infestations across diverse property types.","Regulatory compliance — apply state licensing requirements, pesticide safety regulations, and environmental protection standards autonomously across all service environments.","Advanced fumigation — calculate precise fumigant requirements for large or irregular structures, manage tarpaulin sealing procedures, and verify clearance levels before re-entry.","Client persuasion — present tailored prevention and treatment recommendations convincingly to resistant or skeptical clients, addressing concerns and securing agreement on service plans.","Problem diagnosis — analyze patterns across multiple service calls to identify root causes of persistent infestations and adapt treatment strategies accordingly.","Documentation quality — produce thorough service records, chemical usage logs, and compliance documentation using spreadsheet and document management software to meet regulatory audit standards.","Equipment maintenance — diagnose and perform field-level maintenance on truck-mounted power spraying systems to minimize service interruptions across a full-day schedule.","Emerging pest threats — apply active learning to study new pest species, treatment technologies, and industry literature, integrating updated methods into routine practice.","Safety incident response — recognize signs of chemical exposure or equipment malfunction and execute emergency response protocols to protect clients, the public, and fellow workers."]},"advanced":{"label":"Advanced","statements":["Program development — design and implement company-wide pest management protocols, treatment standards, and quality benchmarks aligned with state regulations and industry best practices.","Technician mentorship — train and evaluate new and developing pest control workers on inspection techniques, chemical application, and safety compliance across real service environments.","Business estimation — oversee bid preparation for large commercial or municipal contracts, including area measurement, fumigant costing, and margin analysis using accounting and spreadsheet software.","Regulatory leadership — serve as the company's designated license holder and compliance authority, managing pesticide-use records and representing the organization in regulatory inspections.","Personnel scheduling — allocate technician assignments, manage daily dispatch calendars, and optimize route efficiency across a multi-technician service territory.","Client relationship management — negotiate service agreements and resolve escalated customer concerns at the account-management level, maintaining retention for key commercial accounts.","Safety culture — establish and enforce company safety policies, PPE standards, and chemical handling procedures, conducting regular audits of field operations to prevent incidents.","Technology adoption — evaluate and implement new database, inventory, and electronic mail platforms to improve workflow efficiency and documentation accuracy across the service team.","Strategic pest prevention — advise municipal or large commercial clients on long-term integrated pest management strategies, translating complex inspection data into actionable facility improvement plans.","Performance monitoring — analyze service quality metrics, callback rates, and chemical usage data across the team to identify improvement opportunities and drive operational excellence."]}}},"sources":{"onet":"v30.2 (CC BY 4.0)","crosswalk":"https://skillscrosswalk.com","generator":"LER.me"},"attribution":"© EBSCOed"}