{"schemaVersion":"1.0","exportedAt":"2026-05-15T12:40:53.543Z","occupation":{"soc":"37-3019.00","title":"Grounds Maintenance Workers, All Other","group":"Building & Grounds Cleaning & Maintenance","sector":"56","jobZone":null,"jobZoneInferred":false},"framework":{"version":"v.26.05","description":"","contextCovered":"This framework covers grounds maintenance operations in residential, commercial, and institutional settings, spanning hands-on field work, crew coordination, quality inspection, in-house service supervision, and strategic facility management.","levels":{"emerging":{"label":"Emerging","statements":["Basic grounds maintenance tasks — perform under direct supervision on residential or commercial properties following established work orders.","Cleaning materials and supply labels — read and identify appropriate products for assigned surface types under guidance from a lead worker.","Hand tools and basic landscaping equipment — operate safely on outdoor job sites after receiving orientation and hands-on demonstration.","Daily task checklists — follow and complete in the correct sequence within a structured grounds maintenance schedule.","Work area hazards — recognize and report to a supervisor on active job sites in compliance with public safety protocols.","Completed maintenance tasks — communicate status verbally to a crew lead at the end of each shift on a multi-unit property.","Room or outdoor area readiness — relay information to desk clerks or admitting personnel using clear, simple oral or written communication.","Assigned grounds zones — monitor for litter, damage, or maintenance needs during routine walkthroughs under supervisory oversight.","Time on assigned tasks — manage within scheduled shifts by following priority lists provided by a crew supervisor.","Basic spreadsheet or email software — use to log completed tasks or report supply needs under direction from a site manager."]},"developing":{"label":"Developing","statements":["Cleaning material selection — evaluate and choose the most suitable products for different flooring, furniture, and surface types with minimal supervisor input.","In-house maintenance services — coordinate daily workflows across laundry, repair, or valet operations with reduced direct oversight on a commercial property.","Grounds inspections — conduct routine walkthroughs to verify work meets established quality standards and flag deficiencies for correction.","Equipment maintenance schedules — track and carry out preventive upkeep on landscaping tools and machinery across a mid-sized property.","Room or area occupancy status — advise front-desk or admitting personnel promptly and accurately based on completed maintenance observations.","Work assignments among peers — coordinate task distribution to balance workload effectively within a small grounds maintenance crew.","Database or spreadsheet software — use to record maintenance logs, supply inventories, and work-order completions on a regular basis.","Unexpected grounds or facility issues — apply critical thinking to identify root causes and implement immediate corrective actions within scope of authority.","Customer or resident concerns — respond with service orientation and clear spoken communication to maintain satisfaction on managed properties.","Safety and compliance standards — apply consistently across daily grounds operations, adapting protocols to site-specific conditions encountered on the job."]},"proficient":{"label":"Proficient","statements":["Full-scope grounds maintenance operations — manage autonomously across all service areas, including landscaping, repair coordination, and cleaning services on large commercial or institutional properties.","Non-routine maintenance situations — diagnose, prioritize, and resolve independently using critical thinking and accumulated site knowledge.","Work quality inspections — assess all crew outputs against detailed specifications and established standards, providing documented feedback and corrective guidance.","Cleaning and maintenance material procurement — evaluate supplier options and select appropriate products to meet operational, safety, and budget requirements.","In-house service departments — oversee laundry, valet, dry cleaning, and maintenance functions, ensuring service continuity and compliance with organizational standards.","Occupancy readiness reporting — establish reliable communication systems with front-desk and admitting personnel to ensure accurate, timely room or area status updates.","Office suite and presentation software — utilize to generate performance reports, maintenance summaries, and briefing materials for management review.","Crew scheduling and time allocation — design efficient shift plans that align staffing levels with seasonal workload demands on multi-site properties.","Safety and security protocols — implement and enforce across all grounds operations, adapting to emerging risks or regulatory changes proactively.","Cross-functional coordination — lead collaboration between grounds staff and other facility departments to align maintenance activities with organizational priorities."]},"advanced":{"label":"Advanced","statements":["Organizational grounds maintenance strategy — develop and implement multi-year service plans aligned with facility goals, budgets, and regulatory requirements.","Departmental standards and quality benchmarks — establish measurable inspection criteria and enforce them across all in-house maintenance, laundry, and valet services.","Staff training and professional development — design and deliver structured onboarding and skill-building programs for grounds maintenance teams at all experience levels.","Senior management and stakeholders — advise on facility condition, capital improvement needs, and service performance using data-driven presentations and reports.","Vendor and contractor relationships — negotiate service agreements and evaluate contractor performance to ensure cost-effective, high-quality grounds outcomes.","Technology systems for facilities management — select, implement, and oversee database and work-order platforms that improve operational tracking across multiple sites.","Organizational safety culture — lead policy development and accountability measures that embed public safety and security standards into all grounds operations.","Budget oversight for grounds services — plan, monitor, and reconcile departmental expenditures to optimize resource allocation across staffing, equipment, and supplies.","Performance metrics and service audits — lead organization-wide reviews of maintenance outcomes, identifying systemic gaps and directing continuous improvement initiatives.","Cross-departmental leadership — represent the grounds maintenance function at the executive level, integrating service priorities with broader facility and customer service objectives."]}}},"sources":{"onet":"v30.2 (CC BY 4.0)","crosswalk":"https://skillscrosswalk.com","generator":"LER.me"},"attribution":"© EBSCOed"}