{"schemaVersion":"1.0","exportedAt":"2026-05-15T12:38:17.781Z","occupation":{"soc":"39-5012.00","title":"Hairdressers, Hairstylists, and Cosmetologists","group":"Personal Care & Service","sector":"81","jobZone":3,"jobZoneInferred":false},"framework":{"version":"v.26.05","description":"","contextCovered":"This framework covers the full scope of salon-based cosmetology practice — from entry-level technical execution and sanitation compliance through advanced business leadership, team development, and brand strategy — calibrated to Job Zone 3 preparation and state-licensed salon environments.","levels":{"emerging":{"label":"Emerging","statements":["Workstation sanitation procedures — follow step-by-step protocols to clean and disinfect scissors, combs, and clippers between each client under direct supervisor guidance in a licensed salon environment.","Basic shampooing and conditioning technique — perform scalp washes, rinses, and conditioning treatments under close instructor supervision during cosmetology training hours.","Hair-cutting fundamentals — execute simple trim cuts using scissors on straight hair types following explicit instructor direction in a supervised school clinic setting.","Client appointment scheduling — enter and confirm client bookings into calendar and scheduling software under the direction of a senior stylist or salon receptionist.","Hair color application basics — apply pre-mixed bleach or tint solutions to sections of hair using applicators or brushes under direct supervision on training mannequins or supervised clinic clients.","Client intake communication — greet clients, collect basic service preferences, and relay information accurately to supervising stylists in a busy salon environment.","Customer service records — record services rendered into salon database software following a standard template provided by a supervising team lead.","Product knowledge foundations — identify and describe the basic function of retail hair care products when prompted by a supervisor during client consultations on the salon floor.","Active listening during consultations — restate client hair goals and preferences back to them for confirmation under the guidance of a senior cosmetologist before beginning services.","Tool and equipment identification — recognize and correctly name professional clippers, trimmers, razors, and styling implements when preparing a workstation at the start of a shift."]},"developing":{"label":"Developing","statements":["Sanitation and infection-control compliance — independently clean, disinfect, and document the sanitization of all tools and surfaces between clients in accordance with state board regulations at an established salon.","Chemical color and bleach services — mix, apply, and time bleach, dye, or tint treatments with reduced oversight, adjusting developer volume based on hair porosity and client history in a full-service salon.","Haircut and shape execution — cut, trim, and style hair for a range of textures and lengths based on client instructions and facial analysis using clippers, scissors, and razors with minimal coaching.","Scalp and hair treatment services — complete full shampoo, condition, and blow-dry sequences efficiently while adapting product selection to the client's scalp condition during a standard service appointment.","Client record maintenance — update and manage individual customer profiles in salon database software after each appointment, including services performed, formulas used, and retail purchases.","Appointment and schedule management — manage a personal client schedule using booking software, minimizing gaps and communicating wait times proactively during high-traffic salon hours.","Retail product recommendation — suggest and demonstrate appropriate hair care products to clients based on observed hair condition and completed services, contributing to salon retail sales targets.","Hair and scalp analysis — assess clients' hair texture, density, and scalp health independently to recommend suitable treatments or style options before beginning a service.","Time management across concurrent services — balance processing times for chemical services alongside other clients' needs, sequencing tasks to maintain quality and client satisfaction in a multi-chair salon.","Interpersonal communication and rapport — use clear, empathetic language to discuss service outcomes, manage client expectations, and address concerns calmly during routine salon appointments."]},"proficient":{"label":"Proficient","statements":["Complex color correction — diagnose and correct multi-stage color problems, formulating custom bleach and toner sequences independently for clients with complex color histories in a full-service salon.","Advanced cutting and creative styling — design and execute precision cuts, layering, and textured styles across all hair types and facial structures, interpreting client vision without additional guidance.","Non-routine scalp and hair treatment planning — identify signs of scalp disorders or chemically compromised hair and recommend a structured treatment regimen, referring to dermatologists when appropriate.","Comprehensive client consultation — conduct thorough needs assessments integrating hair analysis, lifestyle, maintenance capability, and aesthetic goals to develop multi-visit service plans for a diverse clientele.","Point-of-sale and retail performance — operate POS software confidently, track individual retail sales metrics, and adapt product recommendations to meet monthly salon sales goals without prompting.","Chemical service safety and risk management — evaluate contraindications such as previous relaxers or scalp sensitivities before proceeding with chemical applications, adjusting or declining services as warranted.","Staff mentoring and technique demonstration — guide junior stylists through cut and color techniques on the salon floor, providing real-time constructive feedback during live client services.","Client retention and relationship management — maintain a loyal personal clientele through personalized follow-up communications, loyalty recognition, and proactive rescheduling strategies within the salon's booking system.","Cross-skill service integration — combine chemical, cutting, and finishing services into seamless full-transformation appointments, managing timing and product interactions across the full session.","Trend interpretation and application — translate current industry trends observed through professional education and trade publications into wearable styles suited to individual client characteristics at an upscale or full-service salon."]},"advanced":{"label":"Advanced","statements":["Salon service menu development — design and launch new service offerings based on emerging trends, client demand data, and competitive analysis, setting technical standards for the entire salon team.","Team training and curriculum design — develop internal training programs and hands-on workshops for cosmetologists at all skill levels, using structured competency milestones aligned with state licensing requirements.","Quality assurance and technical standards — establish salon-wide protocols for cut, color, and chemical service delivery, observing team work and instituting corrective coaching to sustain consistent client outcomes.","Business operations oversight — oversee scheduling software configuration, inventory management systems, and POS reporting to optimize salon throughput and profitability across all service categories.","Brand and marketing strategy — direct social media content creation, web page updates, and video demonstrations to build the salon's public profile and attract new clientele across digital platforms.","Retail and revenue growth leadership — set team retail sales targets, analyze spreadsheet performance data, and coach stylists on consultative selling techniques to meet or exceed monthly salon revenue goals.","Regulatory compliance and licensing governance — ensure the salon remains in full compliance with state board sanitation standards, chemical handling regulations, and employee licensing requirements at all times.","Client experience culture — model and reinforce a culture of empathy, social awareness, and service excellence, resolving escalated client complaints and establishing service recovery standards for the team.","Talent recruitment and performance management — interview, hire, and develop cosmetology talent, conducting structured performance reviews and creating individualized growth plans tied to measurable salon metrics.","Industry thought leadership and community engagement — represent the salon at trade shows, continuing education events, and professional associations, sharing expertise to elevate standards across the broader cosmetology community."]}}},"sources":{"onet":"v30.2 (CC BY 4.0)","crosswalk":"https://skillscrosswalk.com","generator":"LER.me"},"attribution":"© EBSCOed"}