{"schemaVersion":"1.0","exportedAt":"2026-05-15T12:38:24.207Z","occupation":{"soc":"49-3091.00","title":"Bicycle Repairers","group":"Installation, Maintenance & Repair","sector":"81","jobZone":2,"jobZoneInferred":false},"framework":{"version":"v.26.05","description":"","contextCovered":"This framework covers bicycle repair, assembly, fitting, and retail sales competencies performed in bicycle shops and related service environments across all four career stages from entry-level technician to shop lead or manager.","levels":{"emerging":{"label":"Emerging","statements":["Basic hand tools and bike stand — identify and use under direct supervision during initial assembly of new bicycles in a retail shop setting.","Brake pads and brake hardware — install on standard caliper and V-brake systems following written instructions under technician guidance.","New tires and inner tubes — mount and seat onto rims using tire levers and a floor pump under close supervision on common bike sizes.","Wheel trueing stand and spoke wrench — recognize misalignment and make minor spoke adjustments under direct technician direction.","Speed and gear mechanisms — identify derailleur and shifter components and assist with basic cable installation under supervised conditions.","Accessories such as seats, handlebars, and lights — install pre-specified items on customer bicycles following step-by-step shop procedures.","Customer bicycle fit — assist customers in selecting appropriately sized bicycles by applying basic frame-size charts under staff guidance.","Point-of-sale software — process simple bicycle and accessory sales transactions following store protocols with supervisor oversight.","Shop safety rules and tool storage standards — follow consistently during daily tasks to maintain a safe retail repair environment.","Manufacturer assembly manuals — read and interpret to complete straightforward bicycle build tasks under the direction of a senior repairer."]},"developing":{"label":"Developing","statements":["Brake systems including rim and disc types — adjust cable tension, pad alignment, and lever feel independently on a range of customer bicycles.","New tires and tubes — select correct size and type, install, and inflate to specification without supervision across standard and specialty bike formats.","Wheel alignment — true wheels to within acceptable tolerance using a stand and spoke wrench on both new builds and customer repairs.","Derailleur and indexed gear systems — install, cable, and adjust front and rear mechanisms to achieve smooth shifting on multi-speed bicycles.","Handlebar, stem, seat post, and saddle assemblies — replace and torque to specification on customer bikes within typical shop turnaround times.","Customer needs — listen actively and recommend bicycles and accessories that match body size, riding style, and budget in a retail floor environment.","Inventory management software — enter parts received, update stock levels, and flag low-quantity items during routine shop inventory cycles.","Common mechanical faults — diagnose by inspection and test ride, determine root cause, and communicate findings clearly to customers.","Bicycle accessories including lights, locks, and stands — sell and upsell during customer interactions by applying basic product knowledge.","Completed repair quality — inspect against service checklist before returning bicycles to customers to ensure safety and workmanship standards."]},"proficient":{"label":"Proficient","statements":["Complex brake systems including hydraulic disc brakes — bleed, rebuild, and calibrate autonomously on a wide variety of road, mountain, and hybrid bicycles.","Advanced drivetrain systems including electronic shifting and internally geared hubs — diagnose, adjust, and repair without reference to supervision.","Severely damaged or out-of-round wheels — rebuild from the hub using a spoke calculator and trueing stand to achieve professional tension and alignment.","Non-routine assembly faults — troubleshoot and resolve issues arising from mixed components, damaged threads, or incompatible standards in a busy shop environment.","Full bicycle fits — conduct body-measurement-based fitting sessions and advise customers on stem length, saddle height, and cleat position for performance and comfort.","High-value bicycle sales — guide customers through premium product selections by applying technical knowledge of frame materials, geometry, and component groupsets.","Repair estimates and service records — produce accurate written quotes, maintain job records using shop software, and communicate timelines reliably to customers.","Warranty and technical documentation — read and apply manufacturer service bulletins and recall notices to ensure compliance across all shop repair work.","Parts sourcing decisions — evaluate supplier options, select compatible components, and manage special orders using inventory and supplier database tools.","Apprentice technicians — mentor in diagnostic and repair procedures during day-to-day shop operations, providing feedback that builds foundational competence."]},"advanced":{"label":"Advanced","statements":["Shop-wide service standards and repair workflows — design and implement to maximize efficiency, quality, and customer satisfaction across all technician skill levels.","Training curriculum for new bicycle repairers — develop and deliver covering tool use, safety, repair sequences, and customer service within a retail or organizational setting.","Inventory and purchasing strategy — establish reorder points, negotiate with suppliers, and manage stock levels using inventory management and spreadsheet software to control costs.","Point-of-sale and shop management systems — select, configure, and train staff on software platforms that integrate sales, service, and customer data for the business.","Performance benchmarks for repair quality and customer service — set, monitor, and continuously improve using data drawn from service records and customer feedback.","Technical expertise on emerging bicycle technologies including e-bikes and advanced drivetrain systems — research, acquire, and disseminate to keep the shop's capabilities current.","Complex customer escalations and warranty disputes — resolve by applying deep product knowledge, supplier relationships, and professional communication skills.","Safety protocols and compliance requirements — author and enforce shop-wide policies covering tool handling, chemical storage, and workspace standards.","Community and organizational partnerships — represent the shop or program in outreach, cycling advocacy, or educational initiatives that build brand reputation and customer base.","Business performance metrics including revenue, labor efficiency, and gross margin — analyze using spreadsheet and POS data and present strategic recommendations to ownership or leadership."]}}},"sources":{"onet":"v30.2 (CC BY 4.0)","crosswalk":"https://skillscrosswalk.com","generator":"LER.me"},"attribution":"© EBSCOed"}