{"schemaVersion":"1.0","exportedAt":"2026-05-15T12:38:12.670Z","occupation":{"soc":"49-9052.00","title":"Telecommunications Line Installers and Repairers","group":"Installation, Maintenance & Repair","sector":"23","jobZone":2,"jobZoneInferred":false},"framework":{"version":"v.26.05","description":"","contextCovered":"This framework covers field installation, maintenance, testing, and repair of telecommunications lines and customer-premises equipment across residential, small-business, aerial, buried, and confined-space environments.","levels":{"emerging":{"label":"Emerging","statements":["Basic hand tools and safety gear — identify and handle under direct supervisor guidance at a residential installation site.","Cable types and connector fittings — distinguish and select following written instructions during an entry-level field assignment.","Customer premises equipment — assist with unpacking, positioning, and connecting under close technician supervision.","Electronic test meters and signal-strength gauges — observe correct readings and record results on paper logs as directed.","Pole-climbing harnesses and bucket-truck safety protocols — follow step-by-step procedures under direct supervision before ascending utility structures.","Splicing hand tools and epoxy materials — prepare and organize prior to a supervised cable-splice task on a job site.","Service activation checklists — complete each step in sequence under technician direction when setting up a new customer account.","Tools and test equipment — clean and store according to posted maintenance schedules at the end of each shift.","Work orders and route assignments — read and interpret with supervisor assistance to locate the correct customer address.","Public safety and traffic-control guidelines — follow posted instructions when working in roadway or trench environments under direct oversight."]},"developing":{"label":"Developing","statements":["Residential cable and telecommunications lines — string between structures and pull to specified tension with minimal oversight on standard installations.","Signal-strength readings at utility poles — measure using electronic test equipment and document results accurately in a field log.","Customer service appointments — manage arrival, conduct equipment installation, and confirm service activation with routine supervision.","Coaxial and fiber-optic cables — splice using hand tools and mechanical equipment following standard operating procedures on familiar line types.","Terminal boxes and auxiliary equipment — mount and connect in attics, crawl spaces, or trenches using appropriate climbing or access tools.","Transmission-fault data — record, compare against acceptable thresholds, and escalate abnormal results to a senior technician when needed.","Audio and visual reception equipment — inspect, adjust, and test at customer premises to confirm proper signal quality after installation.","CRM and work-order software — enter job completion details, parts used, and customer notes accurately at the close of each service call.","Ladder and bucket-truck operations — conduct pre-use inspections and operate safely during pole-top and aerial line work.","Common line malfunctions — apply learned troubleshooting steps to diagnose and resolve routine faults within a defined service territory."]},"proficient":{"label":"Proficient","statements":["Complex cable faults and signal anomalies — independently diagnose using advanced electronic test equipment across aerial, buried, and in-building environments.","Full service setups for residential and small-business customers — plan, install, test, and commission without supervisory oversight from start to finish.","Non-routine splicing scenarios involving damaged or legacy cable — select and execute the appropriate mechanical or epoxy method under field conditions.","Transmission characteristic data — analyze test results from multiple line segments to pinpoint intermittent faults and recommend corrective action.","Bucket trucks, pole-climbing gear, and tunneling access — coordinate safe equipment use across varied terrain and structure types on multi-task jobs.","Audio and visual reception systems — troubleshoot end-to-end signal path issues and adjust or replace components to restore full service quality.","Escalated customer complaints involving recurring outages — investigate root cause, implement a lasting fix, and document findings in facilities management software.","Junior technicians on site — provide real-time technical guidance and demonstrate correct splicing, testing, and safety techniques during joint assignments.","Preventive maintenance schedules for assigned line segments — evaluate equipment condition, prioritize repairs, and update records in spreadsheet or office software.","High-stress or hazardous field conditions such as storm damage or confined-space access — apply critical judgment to maintain personal safety and service continuity."]},"advanced":{"label":"Advanced","statements":["Departmental installation and repair standards — develop, document, and implement updated procedures that reflect new cable technologies and regulatory requirements.","Cross-functional field crews — lead coordination across installation, maintenance, and customer-service teams to resolve large-scale outages or infrastructure upgrades.","Training curricula for entry-level and mid-level technicians — design and deliver hands-on programs covering splicing, test equipment use, and safety protocols.","Territory-wide signal-quality metrics — monitor trends using facilities management and CRM data to identify systemic issues and drive proactive infrastructure investment.","Capital equipment needs and tool-replacement cycles — evaluate organizational requirements and present evidence-based recommendations to management.","Safety culture and compliance programs — champion adherence to public-safety and OSHA standards across all field crews and subcontractors.","Complex multi-site projects such as aerial-to-underground cable migrations — plan sequencing, assign crews, and oversee execution from initiation through customer sign-off.","Vendor and contractor relationships — negotiate service agreements, audit work quality, and ensure adherence to company specifications on outsourced line projects.","Emerging telecommunications technologies including fiber-to-the-premises and small-cell installations — assess readiness and lead pilot deployments for the organization.","Organizational knowledge retention — mentor senior technicians for leadership roles and establish succession pathways within the installation and repair workforce."]}}},"sources":{"onet":"v30.2 (CC BY 4.0)","crosswalk":"https://skillscrosswalk.com","generator":"LER.me"},"attribution":"© EBSCOed"}