{"schemaVersion":"1.0","exportedAt":"2026-05-15T12:38:22.260Z","occupation":{"soc":"49-9064.00","title":"Watch and Clock Repairers","group":"Installation, Maintenance & Repair","sector":"23","jobZone":3,"jobZoneInferred":false},"framework":{"version":"v.26.05","description":"","contextCovered":"This framework covers bench-based watch and clock repair practice from entry-level cleaning and disassembly tasks through independent diagnosis, parts fabrication, and valuation, to leadership of repair operations and workforce development in retail, independent shop, and specialty horological service environments.","levels":{"emerging":{"label":"Emerging","statements":["Timepiece parts cleaning procedure — follow established steps using solutions and mechanical watch-cleaning machines under direct technician supervision in a bench repair setting.","Disassembly sequence for basic timepieces — execute with guidance from a senior repairer, using loupes to identify visibly worn or rusty components.","Lubricating oils and application points — apply to designated moving parts of simple mechanical movements following manufacturer-specified charts under close supervision.","Reassembly of common watch models — complete under direction, replacing glass faces and batteries before returning units to the service counter.","Basic hand tools and precision instruments — identify and handle with care on a repair bench to support introductory movement inspection tasks.","Defective and misaligned parts — recognize and flag during supervised disassembly inspections using loupes in a retail or small-shop environment.","Ultrasonic cleaning machine operation — set up and run basic cleaning cycles under instruction, monitoring solution levels and cycle times.","Customer service interaction fundamentals — listen actively and convey basic repair status information to customers at a shop service desk.","Simple repair cost estimates — assist in preparing under senior repairer guidance using posted price lists and standard labor schedules.","Shop record-keeping software — enter work-order data and customer information into a database or office suite application under supervisor review."]},"developing":{"label":"Developing","statements":["Watch-cleaning machines and ultrasonic equipment — operate and maintain routinely to clean, rinse, and dry disassembled timepiece parts with minimal oversight in a production repair environment.","Timing regulators and adjustment tools — use truing calipers, watch-rate recorders, and tweezers to adjust rate deviations on standard mechanical and quartz movements independently.","Worn, broken, or damaged parts — diagnose and replace on common watch and clock models using lathes, drill presses, and hand tools with routine accuracy.","Timepiece accuracy and performance — test using electronic meters and timing instruments, interpreting results and making corrective adjustments on familiar movement types.","Oil selection and lubrication schedules — apply correct lubricants to moving parts of mechanical and quartz timepieces following brand-specific service manuals.","Repair cost estimates and timepiece valuations — prepare independently for standard repair jobs using parts catalogs, labor guides, and bench experience.","Movement troubleshooting process — apply systematic critical thinking to isolate faults in commonly serviced movement calibers in a shop bench context.","Quality control checks — conduct post-repair inspections confirming reassembled timepieces meet accuracy and appearance standards before customer return.","Customer communication — explain repair findings, timelines, and costs clearly to customers in person or via email using appropriate non-technical language.","Shop management software and spreadsheets — maintain repair logs, inventory records, and invoicing data accurately within established workflow systems."]},"proficient":{"label":"Proficient","statements":["Complex and non-routine movement faults — troubleshoot autonomously across mechanical, quartz, and automatic calibers using advanced diagnostic instruments and deep mechanical knowledge.","Full disassembly and reassembly of high-complication timepieces — perform independently, replacing or fabricating worn components on a precision bench to manufacturer tolerances.","Timing regulation on demanding calibers — achieve rate accuracy using truing calipers, watch-rate recorders, and fine-adjustment tweezers across the full range of movement types serviced.","Parts fabrication on lathes and drill presses — machine replacement components to specification when OEM parts are unavailable, applying engineering and production knowledge.","Antique and vintage timepiece valuation — assess condition, authenticity, and market value accurately for insurance, resale, or estate purposes using accumulated expertise.","End-to-end quality assurance — design and apply multi-stage inspection protocols ensuring all returned timepieces meet accuracy, aesthetic, and functional performance standards.","Non-standard cleaning and conservation methods — select and adapt chemical solutions and techniques for delicate or historically significant movements to prevent damage.","Customer escalation handling — resolve complex complaints and warranty disputes by applying sound judgment, technical authority, and strong oral communication skills.","Repair workflow optimization — identify bottlenecks in bench operations and implement procedural improvements that raise throughput and quality in a small-to-mid-size shop.","Enterprise and accounting software — manage repair-order pipelines, parts procurement, and financial reporting using ERP or integrated shop-management platforms."]},"advanced":{"label":"Advanced","statements":["Organizational repair standards and procedures — develop and document bench protocols and quality benchmarks that govern practice across all technicians in a multi-bench operation.","Apprentice and junior repairer development — design structured on-the-job training curricula and mentor emerging technicians through progressively complex movement service tasks.","Strategic parts inventory and supplier relationships — establish procurement frameworks and vendor agreements that ensure parts availability, cost control, and quality consistency at scale.","Business valuation and repair pricing strategy — set shop-wide labor rates, pricing models, and estimate frameworks aligned to market conditions, margins, and customer service goals.","High-value and collector timepiece consultancy — serve as authoritative advisor to collectors, insurers, and auction houses on provenance, condition assessment, and conservation needs.","Quality management system — implement shop-wide QC programs with measurable KPIs, audit cycles, and corrective-action processes anchored to industry service standards.","Technology integration for bench operations — evaluate and deploy new diagnostic instruments, cleaning systems, and software tools that advance the shop's capabilities and competitiveness.","Customer experience strategy — lead service culture initiatives that translate technical excellence into customer loyalty, referrals, and brand reputation at the organizational level.","Financial and operational oversight — direct profit-and-loss management, workforce planning, and capital investment decisions for a watch and clock repair business.","Industry knowledge dissemination — contribute to professional associations, trade publications, or vocational programs to advance standards and workforce capability across the field."]}}},"sources":{"onet":"v30.2 (CC BY 4.0)","crosswalk":"https://skillscrosswalk.com","generator":"LER.me"},"attribution":"© EBSCOed"}