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Financial Managers

SOC 11-3031.00Job Zone 4 · Considerable Preparationv.26.05

Context coveredThis framework covers financial management practice across bank branches, brokerage firms, credit departments, risk and insurance units, and corporate finance divisions, calibrated to professionals with bachelor's-level education and several years of related experience.

Sources:O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.SkillsCrosswalkSkillsCrosswalk — O*NET enrichment + adjacency index. Opens in new tab.
Emerging
Entry / Apprentice
  1. Customer account records — organize and maintain under direct supervision to support relationship management in a bank branch or financial services office.
  2. Cash flow transactions — monitor and document following established protocols in a supervised financial operations environment.
  3. Departmental activity logs — compile and review with guidance to assist coordinators in tracking branch or office operations.
  4. Job postings and candidate materials — prepare and submit under direction to support staff recruitment processes in a financial institution.
  5. Budget input data — gather and categorize cost figures under supervision to assist managers with preliminary budget planning.
  6. Training schedules and materials — distribute and track completion records in support of supervised employee development programs.
  7. Accounting software reports — generate standard outputs and flag discrepancies for review by senior financial staff.
  8. Customer inquiries — respond to routine questions using approved scripts and escalate complex issues to experienced managers.
  9. Financial policies and procedures — read and apply to daily tasks with oversight, ensuring compliance in a regulated industry setting.
  10. Time-sensitive financial documents — organize and route accurately, applying time management skills in a fast-paced office environment.
Developing
Mid-level / Established
  1. Customer relationships — cultivate and sustain independently for a portfolio of individual or business clients in a branch banking or brokerage setting.
  2. Cash and financial instrument flows — oversee daily operations with reduced supervision, identifying irregularities and initiating corrective action in a financial operations unit.
  3. Branch or departmental activities — coordinate across multiple staff roles with moderate oversight, ensuring efficient workflow in a regional office.
  4. Recruitment processes — manage end-to-end candidate sourcing and screening using human resources software, supporting timely staffing of financial teams.
  5. Budget variance reports — analyze cost data using financial analysis software and recommend adjustments to departmental spending plans.
  6. Employee training programs — administer and monitor progress, adapting delivery schedules to meet evolving skill needs within a financial services department.
  7. Business intelligence tools — utilize to produce recurring performance reports and surface actionable insights for management review.
  8. Complex customer problems — assess and resolve by applying critical thinking and knowledge of financial products in a client-facing service environment.
  9. CRM software records — maintain and query to track customer interactions, ensuring data accuracy across a financial services portfolio.
  10. Personnel scheduling and workload allocation — manage to optimize team productivity in a branch or credit department setting.
Proficient
Senior / Expert IC
  1. Customer and business client relationships — develop and sustain at a strategic level, resolving escalated problems and identifying growth opportunities across a full institutional portfolio.
  2. Cash flow and financial instrument oversight — direct autonomously across all operational accounts, implementing controls and responding to non-routine liquidity issues in a multi-department environment.
  3. Branch, office, or departmental operations — lead and optimize across the full scope of an establishment, including brokerage, risk, insurance, or credit functions, with minimal oversight.
  4. Staffing strategy — design and execute comprehensive recruitment plans, applying judgment in candidate evaluation and workforce planning for a financial division.
  5. Budget development — analyze complex cost data using financial analysis and database tools, construct detailed operating budgets, and present recommendations to senior leadership.
  6. Training program design — develop, oversee, and evaluate employee training initiatives that align skill development with regulatory requirements and organizational performance goals.
  7. Financial risk assessment — apply deductive and inductive reasoning to identify exposure areas and recommend mitigation strategies within a regulated financial institution.
  8. Cross-functional coordination — lead collaboration between finance, compliance, HR, and operations teams to resolve complex, non-routine organizational challenges.
  9. Enterprise financial software — configure and leverage accounting, ERP, and business intelligence systems to streamline reporting and decision-making across a financial organization.
  10. Regulatory and legal compliance — interpret applicable law and government requirements and ensure departmental practices align with standards in a financial services context.
Advanced
Lead / Principal / Executive
  1. Organizational financial strategy — set long-range direction and establish institutional priorities for financial performance, growth, and risk management at the executive level.
  2. Enterprise cash and capital management — lead policy development for overseeing all financial instrument flows across a large institution, ensuring capital adequacy and liquidity resilience.
  3. Multi-site or multi-department leadership — direct the activities of managers across branches, offices, or divisions, driving alignment with corporate financial and operational goals.
  4. Talent acquisition and workforce strategy — establish institution-wide recruitment frameworks, succession plans, and hiring standards that attract top financial management professionals.
  5. Enterprise budget governance — champion organization-wide budgeting processes, setting resource allocation priorities based on integrated cost analysis and strategic objectives.
  6. Learning and development culture — sponsor and evaluate enterprise training programs, holding leadership accountable for staff capability growth and regulatory readiness across the institution.
  7. Executive stakeholder relationships — represent the organization to major clients, regulators, investors, and partners, using persuasion and social perceptiveness to advance institutional interests.
  8. Organizational risk and compliance framework — define and enforce integrity-centered governance structures that protect the institution from financial, legal, and reputational exposure.
  9. Technology and data infrastructure strategy — lead adoption of next-generation financial analysis, CRM, and enterprise management platforms to drive competitive advantage at scale.
  10. Mentorship and leadership development — cultivate the next generation of financial managers by modeling achievement orientation, cautiousness, and ethical decision-making across the organization.

AI-at-Work Competency Framework

Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.

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Sources:Pathsmith™ Durable SkillsPathsmith™ Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
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Source anchors that ground each statement

Related titles
Accountant Supervisor · Accounting Director · Accounting Manager · Accounting Supervisor · Accounts Manager · Accounts Payable Manager · Accounts Supervisor · Actuarial Manager · Asset Manager · ATM Manager (Automated Teller Machine Manager) · Auditing Manager · Auditor Supervisor
RAPIDS apprenticeships
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O*NET skills
Critical ThinkingActive ListeningSpeakingReading ComprehensionWritingMonitoringCoordinationTime ManagementManagement of Personnel ResourcesSocial PerceptivenessService OrientationComplex Problem SolvingJudgment and Decision MakingMathematicsActive LearningPersuasionNegotiationManagement of Financial ResourcesSystems EvaluationLearning StrategiesSystems Analysis
Knowledge domains
Customer and Personal ServiceAdministration and ManagementEconomics and AccountingMathematicsAdministrativeLaw and GovernmentPersonnel and Human ResourcesSales and MarketingEnglish LanguageEducation and TrainingComputers and Electronics
Abilities
Written ComprehensionOral ExpressionOral ComprehensionSpeech ClarityDeductive ReasoningInductive ReasoningWritten ExpressionProblem SensitivityNear VisionInformation Ordering
Work styles
IntegrityAttention to DetailDependabilityLeadership OrientationCautiousnessAchievement Orientation
Technology
Accounting softwareDocument management softwareHuman resources softwareBusiness intelligence and data analysis softwareFinancial analysis softwareCustomer relationship management CRM softwareData base user interface and query softwareMedical softwareElectronic mail softwareEnterprise system management software
Tasks · seed anchors for statements
  1. Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
  2. Oversee the flow of cash or financial instruments.
  3. Plan, direct, or coordinate the activities of workers in branches, offices, or departments of establishments, such as branch banks, brokerage firms, risk and insurance departments, or credit departments.
  4. Recruit staff members.
  5. Evaluate data pertaining to costs to plan budgets.
  6. Oversee training programs.
CIP education codes
30.160130.710452.021552.030452.030552.080152.080652.080852.080952.081052.0899

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me®, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith™ Durable Skills Framework. © 2026 EBSCOed.