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Managers, All Other

SOC 11-9199.00Job Zone 4 · Considerable PreparationSibling-inferredv.26.05

Context coveredThis framework covers general management practice across administrative, facilities, warehouse, and program-management environments requiring budget oversight, policy direction, staff coordination, and board-level stakeholder engagement at Job Zone 4 preparation depth.

Sources:O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.SkillsCrosswalkSkillsCrosswalk — O*NET enrichment + adjacency index. Opens in new tab.
Emerging
Entry / Apprentice
  1. Budget documentation — compile and organize supporting materials for approval under supervisor direction in a departmental office setting.
  2. Organizational policies — review and summarize existing procedures to assist senior managers in a mid-sized business environment.
  3. Spreadsheet software — enter and format financial data under guidance to support budget tracking across operational units.
  4. Staff communications — draft routine internal memos and meeting agendas following established templates in a structured workplace.
  5. Active listening skills — record and relay key discussion points from team meetings to designated managers in a collaborative office context.
  6. Database query tools — run predefined reports from enterprise software to supply data summaries to management teams.
  7. Coordination tasks — assist in scheduling cross-departmental activities by gathering availability and distributing calendars under direct oversight.
  8. Reading comprehension — review policy documents and highlight compliance-relevant sections for supervisor review in an administrative setting.
  9. Financial operations — identify basic budget variances by comparing actuals to approved line items under the guidance of a finance manager.
  10. Problem sensitivity — flag routine operational discrepancies to senior staff for resolution in a warehouse or facilities management environment.
Developing
Mid-level / Established
  1. Departmental budgets — prepare draft budget proposals for program funding, incorporating historical data and projected needs with limited oversight.
  2. Policy implementation — apply established organizational objectives to daily operations, adapting procedures to address familiar operational challenges.
  3. Board communications — compile briefing materials and status reports for organization officials using document management software in a corporate setting.
  4. Personnel coordination — assist in scheduling, onboarding, and monitoring staff performance across a single functional unit with moderate autonomy.
  5. Financial activity monitoring — track expenditures against approved budgets and produce variance summaries for management review on a recurring cycle.
  6. Written reporting — compose clear operational and financial reports using professional language standards for internal stakeholder distribution.
  7. Accounting software — process routine transactions and reconcile accounts using enterprise accounting platforms in a mid-level management role.
  8. Critical thinking — evaluate competing operational priorities and recommend solutions to supervisors based on structured analysis of available data.
  9. Cross-functional coordination — liaise between departments to align project timelines and resource allocation in support of organizational objectives.
  10. Compliance adherence — monitor team activities against regulatory and internal policy requirements, escalating exceptions through appropriate channels.
Proficient
Senior / Expert IC
  1. Budget approval process — lead full budget development, justification, and presentation cycles for departmental or program funding in a multi-unit organization.
  2. Strategic policy direction — design and implement operational policies and objectives that ensure continuity of business functions across diverse service lines.
  3. Executive-level conferencing — facilitate productive discussions with board members and senior officials to coordinate strategic activities and resolve complex issues.
  4. Financial optimization — direct budget allocation decisions to maximize investment returns and fund high-priority operations with full autonomous authority.
  5. Workforce management — plan and oversee hiring, development, and performance management for teams of varied roles in a large facility or enterprise.
  6. Organizational risk judgment — apply deductive reasoning to assess operational risks and make binding decisions on mitigation strategies without escalation.
  7. Enterprise technology utilization — configure and leverage content workflow and enterprise integration software to streamline multi-department management processes.
  8. Performance monitoring — establish and track key performance indicators across operational units, adjusting resource deployment based on data-driven insights.
  9. Non-routine problem resolution — lead diagnosis and correction of complex operational failures in warehouse, facilities, or service delivery environments.
  10. Stakeholder written communication — author policy briefs, board reports, and strategic plans that clearly convey complex information to diverse audiences.
Advanced
Lead / Principal / Executive
  1. Organizational financial strategy — set multi-year financial direction and oversee capital allocation frameworks that sustain operations and drive investment growth at enterprise scale.
  2. Governance engagement — lead board-level deliberations on organizational mission, risk, and performance, shaping institutional priorities through authoritative counsel.
  3. Enterprise policy architecture — establish and continuously evolve the policy and objectives framework that governs all business units across a large organization.
  4. Leadership development — design and champion management development programs that build the next generation of organizational leaders across all departments.
  5. Cross-organizational coordination — align executive teams, external partners, and regulatory bodies around shared strategic initiatives in complex multi-stakeholder environments.
  6. Budget accountability systems — implement organization-wide financial accountability structures and approval hierarchies that ensure fiscal integrity at every operational level.
  7. Organizational culture stewardship — model and institutionalize values of integrity, dependability, and achievement orientation that shape workforce behavior across the enterprise.
  8. Strategic technology adoption — evaluate, sponsor, and oversee deployment of enterprise management platforms that transform operational efficiency at the organizational level.
  9. Executive communication — deliver high-stakes oral and written communications to boards, regulators, and public stakeholders that define organizational positioning and trust.
  10. Sustained performance excellence — define long-term performance benchmarks and lead enterprise-wide improvement initiatives that ensure competitive continuity and mission fulfillment.

AI-at-Work Competency Framework

Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.
Subscriber feature

Authoritative source data identified for 998 occupations

How a worker at each mastery level uses, directs, and evaluates AI tools in this occupation. Each statement cites its evidence inline; click a citation chip to verify the source.

Emerging
  1. AI-drafted communications — uses an LLM to generate first drafts of internal memos, agenda items, and routine staff updates, reviewing each output before distributing to stakeholders WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Budget summary assistance — prompts an AI tool to synthesize financial data into readable summaries, then verifies figures against source documents before presenting to leadership Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Developing
  1. Policy document drafting — directs an AI assistant to structure and populate policy or procedure documents from bullet-point inputs, then edits for organizational tone and regulatory compliance Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  2. Meeting preparation support — delegates background research and talking-point generation to an AI tool ahead of board or staff conferences, retaining ownership of the final agenda and decisions WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  3. Budget narrative generation — hands off structured budget line items to an AI assistant for narrative explanation, then critically reviews the output for accuracy before submission for approval Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Proficient
  1. Cross-functional coordination briefs — orchestrates an AI assistant to compile status updates from multiple departments into unified briefing documents, applying judgment to flag gaps or inconsistencies before distribution Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Decision-support analysis — tasks an AI tool with synthesizing operational data and scenario options, then applies critical thinking to evaluate trade-offs and selects the course of action independently Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  3. Strategic communication review — uses an LLM to pressure-test draft communications for clarity and stakeholder impact, integrating AI feedback into a final version that reflects managerial intent WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Advanced
  1. AI workflow integration for operations — designs and embeds AI-assisted processes into budget planning, policy implementation, and cross-departmental coordination cycles, balancing automation with human oversight at each decision gate Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Autonomous AI task delegation — assigns complex, multi-step analytical or drafting tasks to AI agents, defines evaluation criteria upfront, and audits outputs against organizational strategy before acting on results Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  3. AI governance leadership — sets organizational standards for acceptable AI use in management workflows, trains direct reports on effective prompting and output validation, and continuously revises protocols as AI capabilities evolve WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Evidence pack
SAFI positioning
Top skill: Speaking
Score: 48.5 / 100
Quadrant: Q2_ai_augmented
precision: exact
WEF cluster
Human-Technology Interaction
human_technology_interaction
Sources:WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.

Pathsmith Durable Skills Framework

Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Subscriber feature

Ten durable-skill domains mapped to four proficiency/role levels for each occupation. Each statement is aligned to the Pathsmith taxonomy, derived from trusted grounding data and mapped to occupation-specific O*NET tasks and skills.

1Communication10 statements
Emerging
  1. Staff update communication — delivers basic operational updates to direct reports using standardized meeting formats in routine departmental settings Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Policy summary communication — paraphrases written policies and procedural documents for team comprehension during onboarding sessions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Cross-functional communication — conveys budget priorities and program objectives to department heads through structured briefings and written memos Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Board reporting communication — prepares and presents preliminary status reports to organization officials using clear, evidence-based summaries Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Stakeholder listening — elicits concerns from staff and external partners through active listening during coordination meetings to surface operational issues Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Executive communication — articulates organizational strategy, financial positions, and policy directives to board members and senior officials with precision and clarity Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Budget narrative communication — authors comprehensive budget justifications and program implementation documents that align financial requests with strategic objectives Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Crisis communication — delivers timely, accurate messaging to staff and stakeholders during operational disruptions to maintain continuity and reduce ambiguity Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Enterprise communication leadership — establishes organizational communication standards and coaches managers across units to align messaging with institutional values and strategic priorities Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Influence communication — crafts and delivers persuasive presentations to external boards, funding bodies, and community partners that secure resources and build organizational credibility Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
2Leadership10 statements
Emerging
  1. Team direction — assigns daily tasks to direct reports using established workflows and checks progress against defined milestones in routine operational environments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Initiative ownership — volunteers to lead small-scale process improvements within own department when gaps in efficiency are identified Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Policy implementation leadership — directs staff adoption of new organizational policies and objectives by modeling expected behaviors and providing structured guidance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Accountability leadership — holds team members responsible for deliverables through regular performance check-ins and constructive corrective feedback Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Resource stewardship — manages departmental budgets and staffing allocations by applying organizational funding priorities to operational decisions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Strategic leadership — aligns departmental goals with enterprise-wide objectives by translating board directives into actionable plans for program managers and operational staff Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Talent development leadership — identifies high-potential staff, assigns stretch assignments, and provides structured mentoring to build management pipeline depth Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Cross-unit coordination leadership — orchestrates activities across multiple departments to ensure organizational continuity and prevent resource conflicts Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Organizational transformation leadership — champions and sustains enterprise-level change initiatives by mobilizing senior staff, aligning incentives, and managing stakeholder resistance across the organization Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Succession leadership — architects management succession frameworks, develops leadership competency models, and builds bench strength across all organizational levels Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
3Metacognition9 statements
Emerging
  1. Decision self-monitoring — recognizes when a managerial decision requires additional information or consultation before implementation in low-stakes operational contexts Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Learning strategy awareness — identifies personal knowledge gaps in administration and management domains and selects relevant training resources to address them Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Performance self-evaluation — reviews outcomes of budget and program decisions against stated objectives to identify patterns in personal judgment effectiveness Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Cognitive load management — adjusts personal planning and prioritization strategies when managing simultaneous departmental initiatives to maintain decision quality Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Strategic reflection — conducts structured after-action reviews of major organizational decisions, extracting transferable lessons to improve future planning and policy implementation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Bias recognition — identifies and corrects for personal assumptions and cognitive biases that may distort personnel evaluations or financial forecasting judgments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Learning transfer — applies insights from management education, professional development, and peer benchmarking to refine operational and strategic approaches Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Metacognitive modeling — coaches subordinate managers to build self-reflective decision-making habits by sharing personal error analyses and structured debriefing methodologies Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Organizational learning architecture — designs institutional feedback loops and after-action review processes that embed metacognitive practices across management layers Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
4Critical Thinking10 statements
Emerging
  1. Operational problem identification — surfaces recurring process inefficiencies within own department by comparing actual outcomes against expected performance benchmarks Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Information evaluation — distinguishes between reliable and unreliable data sources when reviewing staff reports and financial summaries for routine decisions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Budget analysis — evaluates competing budget proposals by assessing assumptions, projected returns, and alignment with organizational funding priorities Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Policy gap analysis — identifies discrepancies between existing organizational policies and current operational realities to recommend targeted revisions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Risk reasoning — assesses potential consequences of program implementation decisions by systematically examining downside scenarios and mitigation options Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Strategic judgment — synthesizes financial, personnel, and market data to form evidence-based recommendations for organizational direction and resource allocation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Root cause analysis — investigates operational failures by tracing contributing factors across departmental boundaries and separating symptoms from systemic causes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Assumption challenging — critically examines inherited organizational assumptions embedded in legacy policies and tests their continued validity against current conditions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Enterprise-level reasoning — leads complex multi-variable analysis of organizational performance across financial, operational, and human capital dimensions to inform board-level strategic decisions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Critical thinking culture — institutionalizes structured analytical frameworks across management teams, reducing decision errors and improving organizational judgment quality Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
5Collaboration9 statements
Emerging
  1. Team meeting participation — contributes relevant departmental updates and listens to peer input during cross-functional coordination meetings in routine operational settings Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Shared goal alignment — coordinates individual work assignments with adjacent department objectives to avoid duplication and support organizational continuity Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Inter-departmental coordination — facilitates joint planning sessions between departments to synchronize budget cycles, staffing plans, and program timelines Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Conflict navigation — mediates disagreements between team members or departments by identifying shared interests and brokering workable operational compromises Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Cross-functional project leadership — organizes and sustains collaborative work across multiple departments, managing diverse perspectives and competing priorities to achieve shared program outcomes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. External partner collaboration — builds productive working relationships with vendors, regulatory bodies, and community stakeholders by aligning mutual interests with organizational objectives Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Inclusive collaboration — structures team processes to ensure equitable contribution across diverse staff backgrounds, disciplines, and experience levels Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Collaborative ecosystem design — establishes organization-wide collaboration norms, joint planning protocols, and cross-unit governance structures that sustain high-performance teamwork without direct oversight Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Strategic alliance building — cultivates and sustains high-value external partnerships that expand organizational capacity, funding access, and mission reach Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
6Character9 statements
Emerging
  1. Professional accountability — acknowledges errors in task execution or resource allocation decisions promptly and takes corrective action within own scope of authority Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Ethical awareness — recognizes situations in personnel management or budget administration that carry ethical implications and escalates appropriately Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Integrity in reporting — presents accurate financial and operational data to organizational officials and board members without distortion or omission of unfavorable findings Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Consistent professionalism — models expected conduct standards in interactions with staff, customers, and external partners across varied organizational contexts Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Ethical decision-making — navigates competing stakeholder interests in budget, personnel, and policy decisions by grounding choices in organizational values and professional ethics Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Accountability culture — establishes transparent performance expectations and holds self and team to consistent standards regardless of organizational pressure or competing priorities Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Confidentiality stewardship — safeguards sensitive personnel, financial, and organizational data in compliance with legal requirements and ethical obligations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Character leadership — shapes organizational culture by visibly and consistently embodying integrity, fairness, and accountability in high-stakes decisions that set precedent for the entire institution Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Ethics architecture — develops organizational codes of conduct, ethics training programs, and accountability mechanisms that embed principled behavior across all management levels Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
7Creativity9 statements
Emerging
  1. Process improvement ideation — proposes incremental changes to departmental workflows or resource allocation practices when routine approaches produce suboptimal results Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Novel solution exploration — considers at least two alternative approaches before defaulting to established methods when addressing operational challenges Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Program innovation — designs new program delivery approaches or service models that address unmet organizational or customer needs within existing budget constraints Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Creative problem-solving — develops unconventional staffing, scheduling, or budget solutions when standard frameworks are insufficient to meet operational demands Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Strategic innovation — generates original organizational strategies that reposition resources, redefine service models, or capture new operational efficiencies not visible through conventional analysis Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Policy redesign — reimagines outdated organizational policies by synthesizing stakeholder input, emerging best practices, and creative framing to produce workable and forward-looking frameworks Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Experimentation facilitation — creates structured pilot programs and controlled trials to test novel operational ideas before committing organizational resources to full implementation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Innovation leadership — builds organizational cultures and resource structures that systematically generate, evaluate, and scale creative solutions across departments and program areas Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Creative capital development — identifies and cultivates creative talent within the management pipeline, establishing innovation challenges and ideation forums that sustain organizational renewal Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
8Growth Mindset9 statements
Emerging
  1. Feedback receptivity — accepts performance feedback from supervisors and board members without defensiveness and identifies one concrete adjustment to implement afterward Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Challenge engagement — approaches unfamiliar administrative or financial management tasks as learning opportunities rather than threats to competence Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Skill development pursuit — proactively seeks out training, mentorship, or cross-functional assignments to expand competencies in administration, personnel management, or financial oversight Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Setback reframing — analyzes failed program initiatives or budget shortfalls for extractable learning rather than attributing outcomes solely to external factors Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Continuous improvement practice — systematically reviews personal and departmental performance data, sets incremental improvement targets, and adjusts management approaches based on evidence Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Effort investment modeling — demonstrates visible commitment to skill mastery in complex management domains and communicates the value of sustained effort to direct reports Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Peer learning facilitation — creates structured opportunities for management team members to share lessons from successes and failures to accelerate collective growth Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Growth culture architecture — embeds growth mindset norms into organizational talent systems, performance review frameworks, and leadership development programs to sustain adaptive capacity Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Organizational learning championship — advocates for and funds continuous learning infrastructure including training budgets, stretch assignment programs, and knowledge-sharing platforms Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
9Mindfulness9 statements
Emerging
  1. Attentional awareness — notices when competing operational demands are degrading decision quality and pauses to reorient priorities before continuing Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Emotional recognition — identifies personal stress responses during high-pressure budget or personnel decisions and applies basic regulation techniques to maintain composure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Intentional meeting facilitation — structures management meetings with clear agendas, focused discussion protocols, and deliberate closure to prevent distraction and decision drift Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Reactive response management — recognizes emotionally charged moments in staff conflicts or board interactions and chooses deliberate responses over impulsive reactions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Present-focused decision-making — maintains full situational awareness during complex multi-stakeholder negotiations, resource allocation decisions, and crisis management episodes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Stress regulation modeling — demonstrates consistent emotional regulation under sustained organizational pressure, signaling psychological safety to staff and maintaining team stability Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Environmental awareness — monitors organizational climate indicators including staff morale, communication patterns, and workload signals to anticipate and address emerging dysfunction Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Mindful leadership culture — integrates mindfulness principles into organizational management practices, meeting structures, and leader development programs to improve collective attention and decision quality Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Systemic awareness leadership — maintains simultaneous awareness of operational, financial, personnel, and external environmental signals to enable proactive and holistic organizational stewardship Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
10Fortitude9 statements
Emerging
  1. Adversity persistence — continues pursuing assigned managerial responsibilities during periods of organizational change or resource constraint without disengaging from core duties Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Uncertainty tolerance — maintains functional performance when organizational direction is ambiguous or board guidance is delayed rather than halting progress on routine operations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Sustained effort under pressure — maintains consistent budget oversight, staff management, and program coordination quality during extended periods of organizational stress or transition Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Courageous communication — delivers unfavorable operational or financial findings to board members and senior officials accurately and without distortion despite potential negative reactions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Organizational resilience — steers departments through budget cuts, leadership vacancies, regulatory challenges, and strategic pivots while sustaining operational continuity and staff confidence Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Principled persistence — pursues necessary but politically difficult organizational changes including policy reforms, restructuring, or resource reallocation despite institutional resistance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Crisis steadiness — provides calm, decisive direction during organizational emergencies or reputational crises, stabilizing staff and stakeholder confidence under conditions of high uncertainty Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Resilience architecture — builds organizational systems, succession plans, and crisis response protocols that distribute fortitude capacity across the management structure rather than concentrating it in individuals Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Fortitude modeling — shares personal narratives of sustained adversity and recovery with management teams in structured forums, normalizing perseverance and building collective organizational courage Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
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Source anchors that ground each statement

Related titles
Superintendent, Building · Warehouse Manager · Animal Ride Manager · Aquatic Facility Manager · Area Development Manager · Area Supervisor · Armored Transport Service Manager · Art Coordinator · Arts Administrator · Association Executive · Auto Repair Shop Manager · Barber or Beauty Shop Manager
RAPIDS apprenticeships
0137 · Superintendent, Building · 0306 · Warehouse Manager
O*NET skills
SpeakingActive ListeningReading ComprehensionCritical ThinkingJudgment and Decision MakingMonitoringCoordinationWriting
Knowledge domains
Administration and ManagementEnglish LanguageCustomer and Personal ServicePersonnel and Human ResourcesMathematicsEducation and TrainingComputers and ElectronicsAdministrative
Abilities
Oral ExpressionOral ComprehensionWritten ComprehensionDeductive ReasoningProblem SensitivityWritten Expression
Work styles
DependabilityLeadership OrientationIntegrityAttention to DetailAchievement OrientationPerseverance
Technology
Document management softwareContent workflow softwareEnterprise application integration softwareAccounting softwareData base user interface and query softwareSpreadsheet software
Tasks · seed anchors for statements
  1. Direct or coordinate an organization's financial or budget activities to fund operations, maximize investments
  2. Confer with board members, organization officials, or staff members to discuss issues, coordinate activities,
  3. Prepare budgets for approval, including those for funding or implementation of programs.
  4. Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure contin
CIP education codes
09.070211.100525.010125.010330.060130.120230.390130.400130.420130.450130.460130.470130.510130.520130.520230.520339.080142.010142.270142.270242.270342.270442.270542.270642.270742.270842.270942.271042.279942.280142.280242.280342.280442.280542.280642.280742.280842.280942.281042.281142.281242.281342.281442.289942.999943.010043.010343.011543.020243.030143.030243.030343.030443.040444.040144.040244.049945.010145.010245.010345.019945.020145.020245.020345.020445.020545.029945.030145.040145.050145.050245.059945.060145.060245.060345.060445.060545.069945.070145.070245.079945.090145.090245.099945.100145.100245.100345.100445.109945.110145.110245.110345.119945.120145.130145.150145.999950.100150.100250.100450.109951.071951.200952.010152.020152.020652.021052.021152.021352.021452.021652.070152.070252.070352.070452.090352.099952.210154.010154.010254.010354.010454.010554.010654.010754.010854.0199

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.