NSXNational Skills ExchangeSign in
Back to Framework

Training and Development Specialists

SOC 13-1151.00Job Zone 4 · Considerable Preparationv.26.05

Context coveredThis framework covers Training and Development Specialists working in corporate, government, and professional services environments, spanning needs analysis, instructional design, multi-modal delivery, program evaluation, and strategic workforce capability development.

Emerging
Entry / Apprentice
  1. Instructional formats such as lectures and group discussions — deliver under supervisor guidance in structured classroom or virtual training sessions.
  2. Training procedure manuals and handouts — locate, organize, and distribute according to established templates within a corporate learning environment.
  3. Training delivery modes such as in-person versus virtual — identify differences in cost and effectiveness by reviewing existing organizational documentation.
  4. Job-skill training programs — assist in facilitating pre-designed modules for employees under the direction of a senior training specialist.
  5. Employee training needs — gather basic data through structured surveys and scripted interview questions as part of a supervised needs assessment.
  6. Training activity records — enter participant completion data and evaluation scores accurately into a learning management system.
  7. New-employee orientation programs — support scheduling, room setup, and material preparation under the guidance of the training team.
  8. Alternative training approaches — identify and propose options from existing resource libraries when initial methods are flagged by supervisors as ineffective.
  9. Computer-based training software and document management tools — operate to upload content and track learner progress in a managed corporate system.
  10. Oral and written communications — prepare clear status updates and basic training summaries for review by experienced training development staff.
Developing
Mid-level / Established
  1. Multiple instructional techniques including role playing, team exercises, and video content — deliver with increasing independence to diverse employee groups in hybrid work environments.
  2. Course materials such as visual aids, guides, and handouts — develop and revise using desktop publishing and graphics software to meet specific learning objectives.
  3. In-person and virtual training delivery modes — evaluate trade-offs in effectiveness, cost, and environmental impact and recommend adjustments to program coordinators.
  4. Targeted job-skill training programs — facilitate routinely for small-to-mid-size employee cohorts, adapting pacing and examples to audience experience levels.
  5. Training needs assessments — conduct independently through employee surveys, focus group facilitation, and manager consultations across familiar business units.
  6. Program effectiveness metrics — monitor and compile using LMS reporting tools, identifying trends and flagging concerns for senior specialists.
  7. Departmental training and onboarding programs — organize and coordinate logistics, timelines, and facilitator assignments with moderate oversight.
  8. Alternative training interventions — develop and pilot when evaluation data indicate that existing methods are not achieving measurable performance improvement.
  9. Video creation, editing, and web page authoring tools — use to produce and publish engaging digital training content for internal learner audiences.
  10. Active listening and social perceptiveness — apply during learner interactions to adjust facilitation strategies and address participant concerns in real time.
Proficient
Senior / Expert IC
  1. A full repertoire of instructional formats including simulations, scenario-based exercises, and blended learning — execute autonomously across varied employee populations and business contexts.
  2. Comprehensive training procedure manuals and course curricula — design and author end-to-end, integrating multimedia assets and aligning content to organizational competency frameworks.
  3. Multi-modal training delivery strategies — analyze and optimize independently by weighing learning outcomes data, budget constraints, and sustainability goals across the organization.
  4. Customized skill-building training programs — develop and deliver for complex, non-routine performance gaps, drawing on behavioral science principles and industry best practices.
  5. Organization-wide training needs — assess autonomously using mixed-method approaches including interviews, focus groups, performance data analysis, and consultation with senior stakeholders.
  6. Training program effectiveness — evaluate rigorously using Kirkpatrick or similar models, producing actionable improvement recommendations grounded in quantitative and qualitative evidence.
  7. End-to-end employee development and customer training programs — plan, design, and direct independently from needs analysis through post-program evaluation and iteration.
  8. Evidence-based alternative training solutions — develop rapidly in response to poor program results, deploying revised interventions with defined success criteria and measurement plans.
  9. CRM software, object-oriented development tools, and web platform technologies — leverage to build scalable, interactive learning solutions tailored to enterprise system environments.
  10. Complex problems in learning design and organizational capability — resolve by applying critical thinking, deductive reasoning, and cross-functional collaboration without requiring managerial direction.
Advanced
Lead / Principal / Executive
  1. Enterprise-wide instructional strategy encompassing emerging modalities such as immersive simulation and AI-assisted personalization — set direction for and champion across organizational leadership.
  2. Organizational learning content ecosystems including standards, governance frameworks, and quality benchmarks — establish and maintain to ensure consistent, high-impact training materials at scale.
  3. Strategic evaluation of training delivery infrastructure and technology investments — lead by synthesizing cost, effectiveness, equity, and environmental data to inform C-suite and board-level decisions.
  4. Long-term workforce capability roadmaps aligned to business strategy — develop and steward, ensuring training offerings proactively address emerging skill gaps before they affect performance.
  5. Organization-wide learning needs analysis methodology — design and institutionalize, enabling consistent, evidence-based identification of performance priorities across all business units and geographies.
  6. Training effectiveness and ROI reporting systems — architect and present to executive stakeholders, translating complex evaluation data into strategic narratives that drive continued investment.
  7. Enterprise training and development function — lead by setting vision, securing resources, managing vendor partnerships, and aligning programs to talent management and business objectives.
  8. Innovation in training design — model and cultivate by piloting emerging pedagogical methods, sharing findings across the field, and building a culture of continuous learning experimentation.
  9. Training and development professionals at all levels — mentor, coach, and develop through structured feedback, stretch assignments, and communities of practice that elevate team capability.
  10. Cross-functional and inter-organizational training initiatives — coordinate at executive scale, building coalitions with HR, operations, technology, and external partners to deliver transformational capability programs.

AI-at-Work Competency Framework

A 4-level framework describing how a worker at each mastery level uses, directs, and evaluates AI tools in this occupation. Each statement cites its evidence inline. Subscribe for $19.99/mo to read the full framework — or sign in if you have a subscription.

  1. Emerging
  2. Developing
  3. Proficient
  4. Advanced
Monthly subscription · Stripe-hosted · unlocks AI-at-Work and Pathsmith™ Durable Skills across the full library

Ten durable-skill domains mapped to four proficiency levels for this occupation. Subscribe to unlock the full Pathsmith™ Durable Skills Framework across all 1,016 occupations.

Monthly subscription · Stripe-hosted · unlocks AI-at-Work and Pathsmith™ Durable Skills across the full library
Show O*NET source anchors62 anchors · skillscrosswalk.com

O*NET enrichment · skillscrosswalk.com

Suggest an O*NET correction

Source anchors that ground each statement

Related titles
Applications Trainer · Apprenticeship and Training Representative · Auxiliary Personnel Inservice Coordinator · Bilingual Trainer · Certified EPIC Trainer (Certified Electronic Privacy Information Center Trainer) · Computer Software Training Specialist · Computer Technology Trainer · Computer Training Specialist · Corporate Trainer · Course Developer · Courseware Developer · Curriculum Developer
RAPIDS apprenticeships
—
O*NET skills
SpeakingInstructingLearning StrategiesActive ListeningSocial PerceptivenessActive LearningMonitoringJudgment and Decision MakingCritical ThinkingReading ComprehensionWritingCoordinationTime ManagementService OrientationSystems EvaluationComplex Problem SolvingManagement of Personnel ResourcesPersuasionNegotiationOperations AnalysisSystems Analysis
Knowledge domains
Education and TrainingCustomer and Personal ServiceEnglish LanguagePersonnel and Human ResourcesAdministration and ManagementPsychologyCommunications and Media
Abilities
Oral ExpressionSpeech ClaritySpeech RecognitionOral ComprehensionWritten ExpressionWritten ComprehensionFluency of IdeasProblem SensitivityNear VisionDeductive Reasoning
Work styles
DependabilitySocial OrientationInnovationCooperationAdaptabilityIntellectual Curiosity
Technology
Document management softwareDevelopment environment softwareVideo creation and editing softwareComputer based training softwareGraphics or photo imaging softwareWeb page creation and editing softwareDesktop publishing softwareObject or component oriented development softwareWeb platform development softwareCustomer relationship management CRM software
Tasks · seed anchors for statements
  1. Present information with a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
  2. Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.
  3. Evaluate modes of training delivery, such as in-person or virtual, to optimize training effectiveness, training costs, or environmental impacts.
  4. Offer specific training programs to help workers maintain or improve job skills.
  5. Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
  6. Monitor, evaluate, or record training activities or program effectiveness.
  7. Design, plan, organize, or direct orientation and training programs for employees or customers.
  8. Develop alternative training methods if expected improvements are not seen.
CIP education codes
09.090113.050113.120142.280452.100152.100552.1006

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me®, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith™ Durable Skills Framework. © 2026 EBSCOed.