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Computer Systems Analysts

SOC 15-1211.00Job Zone 3 · Medium Preparationv.26.05

Context coveredThis framework covers computer systems analysis practice in corporate and enterprise environments, spanning user support, system design and integration, application development, and strategic technology leadership calibrated to Job Zone 3 preparation and experience.

Sources:O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.SkillsCrosswalkSkillsCrosswalk — O*NET enrichment + adjacency index. Opens in new tab.
Emerging
Entry / Apprentice
  1. Basic system malfunctions — identify and escalate following documented troubleshooting protocols under direct supervisor guidance in a corporate IT environment.
  2. User support requests — respond to and log computer-related problems such as program errors using a help-desk ticketing system under close oversight.
  3. Computer programs and systems — assist with testing and installation tasks by executing predefined test scripts under the direction of a senior analyst.
  4. Business data entry and retrieval — use standard office and access software to support inventory or cost-tracking tasks in a structured operational setting.
  5. System compatibility requirements — gather and document basic information about existing computer systems to assist with integration assessments.
  6. Object-oriented programming concepts — apply foundational syntax and logic in guided coding exercises using a supervised development environment.
  7. Structured analysis techniques — collect and organize user requirements using templates and checklists under the direction of a lead systems analyst.
  8. Management communication — prepare meeting notes and brief summaries of system discussions to support agreement on basic system principles.
  9. Word processing and document management software — produce clearly formatted technical documentation following departmental standards with supervisor review.
  10. Oral communication — listen actively and ask clarifying questions when receiving instructions or user problem reports in a team-based office setting.
Developing
Mid-level / Established
  1. Program and system malfunctions — diagnose and resolve common failures using established troubleshooting procedures with minimal oversight in a business IT environment.
  2. Staff and end-user assistance — provide routine technical support and guidance for computer-related problems, adapting explanations to varying user skill levels.
  3. System monitoring and maintenance — coordinate scheduled testing and update installations for computer programs across departmental systems with reduced supervision.
  4. Business problem analysis — apply spreadsheet and database tools to develop basic cost analysis or inventory control solutions for familiar operational scenarios.
  5. Cross-system integration — link departmental computer systems by configuring compatible data-sharing settings following established integration guidelines.
  6. Client-server and web applications — develop and maintain functional application components using object-oriented languages and standard web platform development software.
  7. Data modeling and requirements documentation — conduct structured interviews and produce data flow diagrams to capture system requirements for mid-complexity projects.
  8. Management consultation — present system design options and trade-offs to supervisors, supporting agreement on principles through clearly written proposals.
  9. Requirements analysis software — use architecture and analysis tools to validate that proposed solutions align with documented business and technical requirements.
  10. Time and task coordination — manage personal workload across concurrent system projects, meeting deadlines through proactive scheduling and progress tracking.
Proficient
Senior / Expert IC
  1. Complex system malfunctions — independently diagnose and restore functioning for multi-component failures across integrated business systems in enterprise environments.
  2. Technical problem resolution — lead user support sessions for intricate program issues, applying judgment to determine root causes and implement lasting solutions.
  3. Full-cycle system testing — design and execute comprehensive test plans, monitor system performance post-deployment, and drive corrective action without oversight.
  4. Integrated business systems — analyze production, inventory, and cost workflows end-to-end and design computer-based solutions that address non-routine organizational needs.
  5. Enterprise system compatibility — evaluate and redesign inter-system architectures to maximize information sharing and reduce redundancy across an organization.
  6. Multimedia and Internet technology — architect and implement web-based and multimedia application solutions using advanced development environments and frameworks.
  7. Systems analysis and design — apply structured analysis, information engineering, and data modeling techniques autonomously to plan and deliver complex IT systems.
  8. Executive alignment — consult independently with senior management to define system principles, reconcile competing priorities, and secure stakeholder approval.
  9. Critical evaluation of technology — assess emerging tools, platforms, and approaches against organizational requirements and recommend adoption strategies with justified rationale.
  10. Technical writing — produce comprehensive system specifications, user documentation, and analytical reports that serve as authoritative references for project teams.
Advanced
Lead / Principal / Executive
  1. Organizational systems strategy — set the long-range direction for enterprise computer systems architecture, aligning technology investments with business objectives at the executive level.
  2. Cross-functional problem-solving leadership — lead multi-team resolution of critical system failures, establishing incident management protocols that reduce future downtime across the organization.
  3. Systems analysis methodology — define and institutionalize structured analysis, data modeling, and information-engineering standards adopted organization-wide by analysts at all levels.
  4. Enterprise integration governance — oversee the coordination and compatibility of all computer systems across an organization, establishing policies that enable seamless information sharing.
  5. Workforce development — mentor and coach junior and mid-level analysts, designing training curricula and growth pathways that build organizational analytical capability.
  6. Innovation and technology adoption — evaluate and champion transformative technologies such as cloud platforms or AI-assisted analytics, driving enterprise-scale modernization initiatives.
  7. Management partnership — advise C-suite and department heads on system principles and investment decisions, translating complex technical trade-offs into clear strategic guidance.
  8. Requirements governance — establish organization-wide standards for requirements analysis and architecture documentation, ensuring consistency and quality across all systems projects.
  9. Performance and quality oversight — design monitoring frameworks and evaluation criteria that measure system effectiveness against business outcomes, driving continuous improvement programs.
  10. Organizational change leadership — lead the human and process dimensions of large-scale system transitions, managing stakeholder communication and adoption strategies across the enterprise.

AI-at-Work Competency Framework

Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.
Subscriber feature

Authoritative source data identified for 998 occupations

How a worker at each mastery level uses, directs, and evaluates AI tools in this occupation. Each statement cites its evidence inline; click a citation chip to verify the source.

Emerging
  1. AI-assisted troubleshooting lookup — submits error messages and system malfunction descriptions to an AI assistant to retrieve candidate root causes, then verifies each suggestion against system logs before acting Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
  2. Documentation drafting support — uses an AI tool to generate first-draft user assistance guides and problem-resolution summaries, reviewing output for technical accuracy before distribution Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
Developing
  1. System compatibility analysis — delegates initial gap analysis of interconnected computer systems to an AI assistant, directing it with structured prompts about integration requirements and reviewing the synthesized findings against organizational constraints Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  2. Business problem scoping — employs an AI tool to map business requirements to candidate technical solutions such as inventory control or cost analysis systems, then applies critical thinking to validate feasibility and alignment with stakeholder needs Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  3. Test plan generation — directs an AI assistant to draft test cases for computer programs and systems under review, then manually executes and interprets results to confirm system behavior meets specifications Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
Proficient
  1. Cross-system coordination synthesis — directs an AI assistant to aggregate compatibility data across multiple organizational systems and produce integration recommendations, while retaining authorship of the final architecture decisions Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Stakeholder communication drafting — assigns an AI tool to translate technical findings into plain-language briefings for non-technical staff, then edits the output to ensure speaking precision and contextual accuracy Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  3. Root-cause diagnosis orchestration — structures multi-step AI-assisted diagnostic workflows for recurring program malfunctions, sequencing prompts to narrow failure domains and cross-checking AI-proposed fixes against live system behavior Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
  4. Time-savings reallocation — exploits the high time-savings profile of AI-assisted analysis tasks to redirect personal effort toward systems evaluation activities that require human judgment and organizational knowledge Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
Advanced
  1. AI autonomy governance — establishes team-level protocols that define which systems analysis subtasks are handed off to AI tools versus retained for human review, calibrating delegation boundaries based on risk and system criticality Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  2. Augmentation strategy design — architects organization-wide AI-assisted workflows for integrated production, inventory, and cost analysis systems, ensuring AI outputs feed human decision checkpoints rather than bypassing them Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  3. Continuous evaluation of AI tool fitness — benchmarks AI assistant performance on systems analysis tasks against accuracy and completeness criteria, retiring or replacing tools that degrade output quality across the Q2 augmented-skill profile Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Evidence pack
AEI usage
Task observations: 3203
Augment share: 95%
Time saved: 87.1%
AI autonomy: 2.96
SAFI positioning
Top skill: Speaking
Score: 48.5 / 100
Quadrant: Q2_ai_augmented
precision: exact
WEF cluster
Artificial Intelligence
artificial_intelligence
Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.

Pathsmith Durable Skills Framework

Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
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Ten durable-skill domains mapped to four proficiency/role levels for each occupation. Each statement is aligned to the Pathsmith taxonomy, derived from trusted grounding data and mapped to occupation-specific O*NET tasks and skills.

1Communication12 statements
Emerging
  1. System requirement summaries — translates basic user needs into written documentation using standard templates and guided formats Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Stakeholder updates — delivers verbal progress reports to immediate team members on system status changes during routine check-ins Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Help desk responses — communicates step-by-step troubleshooting instructions to end users experiencing computer malfunctions using plain, non-technical language O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Business requirements documentation — writes structured analysis reports capturing user workflows and system needs with minimal revision cycles Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Cross-departmental briefings — presents system compatibility findings and integration proposals to department leads using visual aids and structured outlines Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. User training materials — develops written guides and instructional content explaining new system procedures to staff with varying technical backgrounds O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Management consultation — conducts structured meetings with senior leadership to align system design principles with organizational strategy, translating technical constraints into business terms Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Technical specification authoring — produces comprehensive system design documents, data flow diagrams, and integration plans that serve as authoritative references across development and operations teams O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Incident communication — delivers timely, accurate status updates to affected stakeholders during system malfunctions, calibrating technical depth to audience expertise Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Enterprise communication strategy — establishes organization-wide standards for systems documentation, ensuring consistent language between technical teams, end users, and executive sponsors Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Cross-functional systems narrative — synthesizes complex analysis findings from multiple data models and structured analyses into compelling executive presentations that drive strategic IT investment decisions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Mentored communication frameworks — coaches junior analysts on translating systems evaluation findings into audience-appropriate formats, modeling precision and clarity across written and verbal channels Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
2Leadership11 statements
Emerging
  1. Task ownership — takes initiative in completing assigned system testing and monitoring activities without requiring follow-up from supervisors Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Peer assistance — proactively shares troubleshooting approaches with colleagues encountering familiar computer program problems O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Project coordination — organizes installation timelines and assigns responsibilities among team members during computer program deployment activities Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Stakeholder alignment — leads working sessions with department managers to confirm system design principles before development proceeds O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. User support leadership — takes ownership of resolving escalated computer-related problems, guiding less experienced staff through diagnostic processes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. System integration leadership — directs cross-departmental efforts to link organizational computer systems for increased compatibility, managing competing priorities and stakeholder expectations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Analysis team coordination — assigns structured analysis and data modeling responsibilities across analyst team members, setting quality standards and review checkpoints Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Change leadership — leads organizational transitions to new systems by building readiness among staff, anticipating resistance, and sustaining momentum through go-live phases Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. IT strategy influence — shapes organizational technology direction by championing systems analysis findings in executive forums, translating analytical insights into long-range planning decisions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Analyst capability building — mentors developing analysts in systems evaluation and structured analysis methodologies, building bench strength across the IT function Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Enterprise governance leadership — establishes and leads systems review boards that evaluate new technology proposals against organizational compatibility and cost analysis standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
3Metacognition9 statements
Emerging
  1. Self-assessment of technical gaps — identifies personal knowledge limitations in specific programming languages or systems tools and seeks targeted learning resources to address them Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Task reflection — reviews completed troubleshooting actions to determine which diagnostic steps were effective and which introduced unnecessary delays Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Analytical approach monitoring — consciously selects between structured analysis, data modeling, and information engineering techniques based on problem characteristics, and evaluates effectiveness after application Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Learning strategy adjustment — modifies self-study approaches for new client-server or object-oriented programming technologies based on feedback from application outcomes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Methodology self-evaluation — reflects on completed systems analysis projects to assess whether chosen analytical frameworks produced accurate requirements capture and adjusts approach for subsequent engagements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Cognitive load management — recognizes when simultaneous demands of system design, user consultation, and testing create attention saturation and deliberately re-prioritizes cognitive effort Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Assumption auditing — actively identifies and challenges the assumptions underlying business problem formulations before committing to a systems design direction Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Metacognitive modeling — demonstrates and teaches explicit reflection practices to analyst teams, normalizing structured post-project reviews as part of systems delivery culture Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Adaptive expertise — monitors own mental models of evolving technology landscapes and intentionally restructures knowledge frameworks when new platforms or paradigms invalidate prior assumptions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
4Critical Thinking11 statements
Emerging
  1. Malfunction diagnosis — applies basic logical sequencing to isolate probable causes of computer program errors before escalating to senior analysts Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Requirements questioning — asks clarifying questions to surface unstated assumptions in user-reported system needs before beginning analysis Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. System compatibility evaluation — assesses the feasibility of linking disparate organizational systems by analyzing architecture constraints, data standards, and operational dependencies Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Business problem decomposition — breaks down complex operational challenges such as inventory control or cost analysis into component processes to determine appropriate system design responses O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Evidence-based recommendation — evaluates multiple system design options against documented requirements, cost projections, and risk factors before presenting a preferred approach to management Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Structured systems analysis — applies data modeling and information engineering techniques to rigorously map current-state processes, identify inefficiencies, and define future-state system requirements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Judgment under ambiguity — makes informed architectural decisions when requirements are incomplete or conflicting, documenting reasoning and explicitly flagging residual risks Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Evaluation criteria development — constructs measurable criteria for assessing whether deployed systems meet functional, performance, and integration requirements during testing phases Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Systems thinking application — analyzes second- and third-order effects of proposed system changes on interconnected organizational processes, preempting downstream failures before implementation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Analytical framework innovation — develops organization-specific evaluation models that improve the rigor and consistency of systems analysis across multiple project teams Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Critical review leadership — chairs technical review sessions where system designs are stress-tested against edge cases, security vulnerabilities, and scalability limits through structured adversarial critique Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
5Collaboration10 statements
Emerging
  1. Team testing participation — contributes assigned test cases to coordinated system monitoring and maintenance activities, communicating findings clearly to the team Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. User partnership — works cooperatively with end users to gather initial problem descriptions and reproduce reported computer malfunctions O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Cross-functional requirements gathering — collaborates with business unit representatives and IT staff to capture comprehensive system needs, reconciling conflicting priorities through structured dialogue Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Installation coordination — coordinates with network administrators, developers, and end users to schedule and execute computer program installations with minimal operational disruption O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Shared documentation — contributes to jointly maintained system specifications and analysis artifacts, ensuring teammates have accurate and current information throughout the project lifecycle Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Interdepartmental integration work — partners with multiple department leads and technical teams simultaneously to achieve cross-system compatibility, managing relationship dynamics and competing organizational interests Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Developer-analyst bridging — acts as the primary collaborative link between business stakeholders and software development teams, ensuring requirements fidelity across design, build, and test phases Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Conflict resolution in teams — navigates disagreements between technical and business team members over system design trade-offs, facilitating consensus without compromising analytical integrity Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Enterprise collaboration architecture — designs and institutionalizes cross-functional collaboration processes for large-scale systems analysis initiatives, reducing friction between IT, operations, and management teams Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Coalition building for change — builds broad organizational support for major system redesigns by strategically engaging diverse stakeholders across hierarchical levels and functional boundaries Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
6Character9 statements
Emerging
  1. Data handling accountability — treats organizational data encountered during systems analysis with appropriate confidentiality and reports any accidental exposure through proper channels Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Commitment to accuracy — verifies system requirement documentation for completeness before submission rather than passing incomplete work forward in the analysis process Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Professional consultation conduct — maintains objectivity and intellectual honesty when advising management on system design options, disclosing limitations and risks even when inconvenient Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Ethical systems design — identifies and raises concerns when proposed system designs could compromise user privacy, data integrity, or regulatory compliance during the analysis phase Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Accountability in failure — takes ownership of errors in system analysis or design recommendations, communicates them promptly to affected stakeholders, and leads corrective action Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Consistent professional standards — applies the same rigor and integrity to all systems analysis engagements regardless of project visibility, client seniority, or organizational pressure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Vendor and partner integrity — maintains impartiality in evaluating competing technology solutions, disclosing any conflicts of interest and basing recommendations solely on documented criteria Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Ethics culture stewardship — models and advocates for ethical systems design practices across the analyst community, establishing norms for responsible data handling, unbiased evaluation, and transparent risk reporting Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Accountability standard setting — establishes team-level quality and accountability standards for systems analysis deliverables, creating peer review structures that reinforce professional integrity Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
7Creativity9 statements
Emerging
  1. Alternative troubleshooting approaches — generates multiple diagnostic pathways when initial methods fail to resolve system malfunctions rather than repeating the same steps Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Workflow improvement suggestions — proposes small-scale enhancements to existing system processes identified during routine analysis tasks Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Innovative integration design — devises non-obvious approaches to linking previously incompatible organizational systems by combining standard data models with adaptive middleware solutions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Multimedia and web technology application — incorporates internet and multimedia technologies creatively into system designs to solve business problems beyond conventional database or client-server architectures O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Novel system architecture design — synthesizes structured analysis findings, data modeling outputs, and emerging technology capabilities to propose original system designs that address complex business problems not solved by off-the-shelf solutions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Adaptive analysis methodology — modifies standard information engineering frameworks to fit unusual organizational contexts, creating hybrid analytical approaches that yield more accurate requirements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Cost analysis system innovation — designs integrated production, inventory control, and cost analysis systems using creative data modeling that surfaces business insights unavailable from prior system configurations O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Transformative systems vision — conceptualizes and champions next-generation system architectures that fundamentally change how the organization processes and shares information, moving beyond incremental improvement Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Methodology invention — creates new structured analysis frameworks or evaluation models that address gaps in existing approaches and are adopted as organizational or professional community standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
8Growth Mindset9 statements
Emerging
  1. Technology learning initiative — pursues self-directed learning of unfamiliar programming languages or development platforms encountered in new project assignments without waiting for formal training Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Feedback reception — incorporates technical feedback from code reviews, system testing failures, and peer critiques into revised analysis approaches without defensiveness Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Skill expansion in emerging tools — proactively builds competence in evolving object-oriented languages and client-server development environments as organizational systems needs evolve Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Setback reframing — treats system malfunctions and failed design iterations as diagnostic data that improves future analysis rather than as indicators of personal inadequacy Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Continuous methodology refinement — regularly updates personal systems analysis practice by studying new data modeling techniques, information engineering advances, and peer-reviewed technology evaluations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Challenge seeking — volunteers for systems analysis assignments with elevated complexity or unfamiliar technology stacks as deliberate development opportunities Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Mastery orientation — invests sustained effort in deepening expertise in specific analysis domains such as structured analysis or systems evaluation rather than settling for surface-level competence Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Learning culture cultivation — instills growth mindset norms within analyst teams by normalizing experimentation, celebrating learning from system failures, and rewarding skill development alongside delivery outcomes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Adaptive expertise development — continuously restructures technical knowledge base in response to rapid changes in computing environments, treating paradigm shifts as opportunities to build competitive advantage Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
9Mindfulness9 statements
Emerging
  1. Focused diagnostic attention — maintains concentrated attention on one system malfunction at a time during troubleshooting, avoiding premature conclusions before evidence is gathered Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Emotional awareness in user support — notices personal frustration responses during difficult user interactions and pauses before responding to maintain constructive professional engagement Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Deliberate requirements listening — practices active listening during user consultations, resisting the urge to formulate solutions before fully understanding the reported problem Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Interruption management — establishes intentional boundaries around deep analysis work to protect the cognitive space needed for accurate data modeling and structured analysis tasks Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Intentional stakeholder engagement — enters management consultations and cross-departmental meetings with conscious attention to interpersonal dynamics, adjusting communication and facilitation approach based on real-time reading of group responses Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Pressure regulation — maintains analytical precision and judgment quality during high-stakes system outages or delivery deadlines by applying deliberate emotional regulation strategies Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Attentional prioritization — consciously allocates analytical attention across simultaneous system monitoring, user support, and design tasks based on real-time assessment of urgency and impact Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Organizational awareness modeling — demonstrates and teaches mindful stakeholder engagement practices to analyst teams, improving the quality of requirements gathering and management consultation across the function Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Systemic intentionality — applies present-moment awareness to recognize when organizational or technical systems are drifting from design intent, intervening proactively before problems escalate into critical failures Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
10Fortitude9 statements
Emerging
  1. Persistence through complexity — continues structured troubleshooting of unresolved system malfunctions through multiple diagnostic cycles without abandoning the effort prematurely Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Ambiguity tolerance — proceeds with initial analysis activities when requirements are partially unclear rather than stalling until perfect information is available Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Sustained analysis under pressure — maintains methodological rigor in data modeling and structured analysis work even when timelines compress or scope expands unexpectedly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Stakeholder resistance navigation — persists in advocating for sound system design principles when organizational or management resistance challenges technically grounded recommendations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Complex project endurance — sustains high-quality analytical output across extended, multi-phase systems analysis and integration projects that span months and involve shifting requirements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Recovery from system failures — leads team recovery efforts following major system malfunctions, maintaining composure, sustaining diagnostic momentum, and preventing panic-driven decision-making Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Courageous risk communication — delivers unpopular findings about system feasibility, cost overruns, or architectural flaws to senior management without softening the assessment to avoid conflict Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Resilience culture building — establishes team norms and post-incident review practices that transform system failures into organizational learning events, building collective fortitude across the analyst function Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Long-term transformation endurance — sustains analytical leadership and organizational commitment through multi-year enterprise systems transformation initiatives despite repeated setbacks, scope changes, and resource constraints Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
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Source anchors that ground each statement

Related titles
Applications Analyst · Applications Systems Analyst · Automatic Data Processing Planner (ADP Planner) · Business Systems Analyst · Computer Analyst · Computer Architect · Computer Consultant · Computer Equipment Analyst · Computer Methods Analyst · Computer Systems Analyst · Computer Systems Consultant · Computer Systems Design Analyst
RAPIDS apprenticeships
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O*NET skills
SpeakingReading ComprehensionSystems AnalysisSystems EvaluationCritical ThinkingActive ListeningJudgment and Decision MakingActive LearningMonitoringComplex Problem SolvingWritingProgrammingTroubleshootingTime ManagementSocial PerceptivenessCoordinationLearning StrategiesService OrientationOperations AnalysisMathematicsOperations MonitoringQuality Control Analysis
Knowledge domains
Computers and ElectronicsCustomer and Personal ServiceEnglish LanguageMathematicsAdministration and Management
Abilities
Deductive ReasoningOral ExpressionOral ComprehensionWritten ComprehensionInformation OrderingInductive ReasoningProblem SensitivityNear VisionSpeech RecognitionSpeech Clarity
Work styles
Attention to DetailIntellectual CuriosityInnovationDependabilityAdaptabilityIntegrity
Technology
Word processing softwareAccess softwareRequirements analysis and system architecture softwareInternet directory services softwareDevelopment environment softwareDocument management softwareWeb platform development softwareWeb page creation and editing softwareGraphics or photo imaging softwareHuman resources software
Tasks · seed anchors for statements
  1. Troubleshoot program and system malfunctions to restore normal functioning.
  2. Provide staff and users with assistance solving computer-related problems, such as malfunctions and program problems.
  3. Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
  4. Use the computer in the analysis and solution of business problems, such as development of integrated production and inventory control and cost analysis systems.
  5. Coordinate and link the computer systems within an organization to increase compatibility so that information can be shared.
  6. Use object-oriented programming languages, as well as client and server applications development processes and multimedia and Internet technology.
  7. Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling, and information engineering.
  8. Consult with management to ensure agreement on system principles.
CIP education codes
11.010111.010311.050111.0901

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.