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Web Administrators

SOC 15-1299.01Job Zone 4 · Considerable Preparationv.26.05

Context coveredThis framework covers web administration practice across organizational intranet, managed hosting, and enterprise multi-server environments, encompassing security monitoring, disaster recovery, access control, patch management, and web platform development and maintenance.

Sources:O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.SkillsCrosswalkSkillsCrosswalk — O*NET enrichment + adjacency index. Opens in new tab.
Emerging
Entry / Apprentice
  1. System monitoring dashboards — review and interpret under direct supervision to identify potential intrusion alerts on a production web environment.
  2. Backup and recovery documentation — locate and follow established procedures to support disaster recovery planning on an entry-level web administration team.
  3. Web application data — execute scheduled backup scripts under guidance to protect critical site assets in a managed hosting environment.
  4. Testing logs and defect reports — read and summarize identified problems for senior administrators to facilitate timely resolution on a development server.
  5. User access levels — apply predefined role-based permissions to web accounts following documented security standards on an organizational intranet.
  6. Web server error logs — examine and escalate recurring 404 and 500 errors to senior staff for diagnosis in a shared hosting environment.
  7. Software patches and updates — apply vendor-released updates to staging environments under supervision to reduce vulnerability exposure.
  8. Firewall configuration templates — implement basic rule sets following documented procedures to support site security on a small-scale web platform.
  9. Internet browser and development tools — use to verify page rendering and basic functionality across browsers in a quality assurance role.
  10. Technical documentation — read and comprehend server administration guides and knowledge base articles to support daily web maintenance tasks.
Developing
Mid-level / Established
  1. Intrusion detection system alerts — analyze and triage with reduced oversight to identify and report credible security threats in a mid-size organizational web environment.
  2. Backup and recovery plans — identify gaps and document updated procedures to ensure business continuity for web applications across development and production environments.
  3. Application and database backups — schedule, verify, and modify automated backup routines to maintain reliable disaster recovery coverage on managed web servers.
  4. Testing-identified defects — diagnose root causes and implement corrective fixes independently for routine web platform issues in a staging-to-production pipeline.
  5. Access control policies — standardize user and role permissions across multiple web properties and communicate updates to relevant stakeholders in an enterprise setting.
  6. Web page and server performance problems — isolate sources using diagnostic tools and apply corrective configurations in a multi-server hosting environment.
  7. Patches and software upgrades — plan and deploy updates on a defined maintenance schedule to minimize service disruption across active web applications.
  8. Web security measures — configure SSL certificates, message encryption, and firewall rules to harden web platforms against common attack vectors.
  9. Web platform development software — use to build and maintain site features, adapting to evolving project requirements in a collaborative development team.
  10. Incident reports and status updates — write and communicate clearly to technical and non-technical audiences following security or service disruption events.
Proficient
Senior / Expert IC
  1. Security monitoring infrastructure — autonomously evaluate intrusion and denial-of-service alerts, lead incident response, and report breaches with full accountability across a complex web environment.
  2. Disaster recovery strategies — design, document, and validate comprehensive backup and recovery plans that meet organizational RTOs and RPOs for mission-critical web systems.
  3. Application backup architectures — engineer and oversee multi-tier backup solutions including database snapshots and file-system replication to ensure resilient disaster recovery posture.
  4. Non-routine system defects — perform root-cause analysis and implement lasting fixes or formally recommend architectural remediation for complex web platform failures.
  5. Enterprise access and security standards — establish, enforce, and audit role-based access control frameworks across all organizational web assets to maintain compliance and reduce risk.
  6. Web server and application performance — conduct deep-dive diagnostics using systems analysis techniques to resolve latent and intermittent production problems affecting end-user experience.
  7. Patch management lifecycle — lead timely evaluation, testing, and deployment of updates and upgrades across heterogeneous web environments to sustain service availability and security posture.
  8. Advanced web security implementations — architect and deploy layered defenses including web application firewalls, encryption protocols, and content security policies for high-traffic platforms.
  9. Database query and application server software — leverage proficiently to optimize backend performance and resolve integration issues across full-stack web deployments.
  10. Systems evaluation reviews — assess web infrastructure effectiveness against organizational requirements and produce actionable technical reports for leadership decision-making.
Advanced
Lead / Principal / Executive
  1. Organizational security posture — set strategic direction for web intrusion prevention and incident response programs, aligning policies with enterprise risk management frameworks.
  2. Business continuity governance — lead cross-functional teams in developing and exercising disaster recovery plans that protect web assets at organizational scale.
  3. Web infrastructure resilience strategy — direct investment in backup architectures and redundancy systems, ensuring alignment with executive-level continuity and compliance objectives.
  4. Web platform quality standards — establish quality control analysis methodologies and oversee their adoption across teams to drive continuous improvement in web delivery pipelines.
  5. Enterprise access control policy — author and champion organization-wide identity and access management standards for web systems, coordinating with security, legal, and compliance stakeholders.
  6. Web operations center of excellence — build and lead teams of web administrators, defining performance benchmarks and guiding professional development across the function.
  7. Technology adoption roadmap — evaluate emerging web platforms, development environments, and security tools to inform executive decisions on infrastructure investment and modernization.
  8. Patch and vulnerability management program — govern organization-wide processes for timely remediation of web system vulnerabilities, reporting risk posture to senior leadership.
  9. Cross-functional coordination — align web administration practices with IT, marketing, legal, and operations stakeholders to deliver cohesive, secure, and high-performing digital experiences.
  10. Knowledge transfer and instructional leadership — design training curricula and mentor developing web administrators, institutionalizing best practices in security, performance, and reliability across the organization.

AI-at-Work Competency Framework

Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.
Subscriber feature

Authoritative source data identified for 998 occupations

How a worker at each mastery level uses, directs, and evaluates AI tools in this occupation. Each statement cites its evidence inline; click a citation chip to verify the source.

Emerging
  1. AI-assisted log review — runs system and access logs through an AI tool to surface anomalies and flag potential intrusions, then escalates findings to senior personnel for final judgment Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
  2. Documentation drafting — uses an AI assistant to generate first drafts of backup and recovery plan documentation, then reviews for accuracy against actual system configurations Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
Developing
  1. Security alert triage — delegates initial classification of security breach notifications to an AI assistant, cross-checking proposed severity ratings against established incident-response thresholds before reporting to appropriate personnel Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  2. Access-level standardization — directs an AI tool to compare current user permission sets against organizational policy, identifying discrepancies and generating a remediation list that the administrator reviews and approves Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
  3. Disaster recovery scripting — hands off backup and restore procedure templates to an AI assistant for environment-specific adaptation, then validates each step against live system requirements WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Proficient
  1. Complex problem diagnosis — provides an AI assistant with structured descriptions of site or server failures and evaluates the ranked root-cause hypotheses it returns, applying critical thinking to select and implement the most viable fix Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  2. Security posture reporting — orchestrates an AI tool through multi-step analysis of intrusion detection data, directing it to correlate events across sources and produce a structured incident report while retaining authorship of all remediation recommendations Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
  3. Testing defect resolution — feeds test results and error traces to an AI assistant, evaluates the proposed corrective actions against system architecture knowledge, and either applies accepted fixes or escalates complex cases Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  4. Routine task automation design — directs an AI assistant to generate monitoring scripts and scheduled-task configurations, then audits the output for security compliance and operational correctness before deployment WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Advanced
  1. Autonomous workflow orchestration — designs multi-step AI agent pipelines that handle log ingestion, anomaly scoring, and preliminary incident ticketing end-to-end, while setting guardrails and review checkpoints that preserve human authority over breach escalations Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  2. AI capability evaluation — benchmarks competing AI tools against web administration tasks — intrusion detection, backup validation, access auditing — using measured time-savings and autonomy data to select and govern the toolchain adopted across the team Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
  3. Critical-thinking governance — establishes team standards for when AI-generated security or recovery recommendations require human override, anchoring the policy in the moderate automation feasibility of critical thinking tasks in this occupation Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  4. AI-informed capacity planning — synthesizes AI-generated trend analyses of traffic, downtime events, and security incidents to produce strategic infrastructure recommendations, holding accountability for all architectural decisions while delegating data aggregation to the AI Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
Evidence pack
AEI usage
Task observations: 10385
Augment share: 95%
Time saved: 83.5%
AI autonomy: 3.06
SAFI positioning
Top skill: Critical Thinking
Score: 57.9 / 100
precision: category_estimate
WEF cluster
Artificial Intelligence
artificial_intelligence
Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.

Pathsmith Durable Skills Framework

Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Subscriber feature

Ten durable-skill domains mapped to four proficiency/role levels for each occupation. Each statement is aligned to the Pathsmith taxonomy, derived from trusted grounding data and mapped to occupation-specific O*NET tasks and skills.

1Communication11 statements
Emerging
  1. Security incident reports — drafts basic written summaries of detected intrusions or anomalies for supervisor review using standard templates Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Ticket documentation — records web server errors and resolution steps in help desk systems with minimal ambiguity Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Access level communication — explains standardized permission tiers and security policies to non-technical staff using plain language Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Patch deployment notices — composes clear, timely user-facing announcements about scheduled maintenance windows and expected service impacts O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Vendor correspondence — communicates technical requirements and issue descriptions to hosting or software vendors through written channels Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Incident escalation briefings — delivers concise verbal and written reports on security breaches, service outages, and recovery status to management and relevant personnel Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Disaster recovery documentation — authors comprehensive backup and recovery plan documents that are accessible to both technical and non-technical stakeholders Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Cross-functional requirements gathering — conducts structured interviews with business units to translate web content and functionality needs into actionable technical specifications O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Enterprise web policy authorship — produces authoritative governance documents covering security protocols, access standards, and update procedures adopted organization-wide Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Executive incident reporting — presents post-mortem analyses of major web outages or breaches to senior leadership, translating technical root causes into strategic risk language Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Technical knowledge transfer — develops and delivers training materials and workshops that build web administration literacy across IT and business teams Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
2Leadership10 statements
Emerging
  1. Task ownership — takes responsibility for assigned web maintenance tasks such as routine patch application or log review without requiring constant supervision Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Procedure adherence — follows established incident response and backup procedures, modeling consistent compliance for peers Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Junior administrator guidance — provides on-the-job direction to less experienced team members on server configuration and web security basics Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Recovery plan advocacy — proactively identifies gaps in existing backup or recovery plans and brings recommendations to team leads for action Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Incident response coordination — leads cross-functional response efforts during denial-of-service attacks or security breaches, assigning tasks and tracking resolution Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Update deployment leadership — coordinates scheduling, communication, and execution of organization-wide patch and upgrade cycles across web infrastructure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Security standards ownership — champions and enforces web access and security standards across departments, holding stakeholders accountable to defined protocols O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Web infrastructure strategy — leads the design and evolution of the organization's web administration framework, aligning technical decisions with long-term business objectives Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Team capability development — mentors a team of web administrators, establishing professional development pathways and cultivating internal expertise in security and systems management Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Organizational risk leadership — assumes accountability for enterprise-level web security posture, driving policy, resource allocation, and executive-level decision-making on risk mitigation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
3Metacognition8 statements
Emerging
  1. Skill gap awareness — identifies personal knowledge gaps in web server technologies or security tools and seeks relevant documentation or tutorials Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Error reflection — reviews self-introduced configuration errors to understand the reasoning breakdown that caused them Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Troubleshooting strategy monitoring — pauses during complex server or web page problem diagnosis to evaluate whether the current approach is effective before continuing Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Learning plan construction — builds structured self-study plans around emerging web security threats, new CMS platforms, or updated compliance requirements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Diagnostic process evaluation — after resolving web server or application failures, systematically assesses which investigative steps were effective and refines the personal troubleshooting framework Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Knowledge calibration — accurately assesses confidence levels before implementing updates or security patches, escalating when uncertainty exceeds personal competence boundaries Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Cognitive bias management — recognizes and corrects for confirmation bias when diagnosing recurring web performance issues, deliberately testing alternative hypotheses Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Reflective practice modeling — facilitates team retrospectives after major incidents, coaching others to analyze their own decision-making processes and extract transferable lessons Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
4Critical Thinking11 statements
Emerging
  1. Log pattern recognition — reviews web server access logs to identify unusual traffic patterns that may indicate security threats or misconfiguration Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Problem source identification — isolates whether web page errors originate from server configuration, application code, or network issues using basic diagnostic steps O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Root cause analysis — systematically evaluates evidence from error logs, monitoring dashboards, and user reports to determine the underlying cause of web service disruptions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Security measure evaluation — assesses the adequacy of existing firewall rules or encryption configurations against current threat intelligence, identifying gaps Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Patch risk assessment — weighs the operational risks of deploying an update immediately against the security risks of delayed implementation before recommending a course of action Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Intrusion evidence analysis — evaluates system logs, network traffic data, and alert patterns to determine whether an anomaly constitutes a genuine security breach or a false positive Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Systems failure diagnosis — applies structured reasoning to isolate interdependent failure points across web server, database, and application layers during complex outages Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Recovery plan critique — evaluates proposed backup and disaster recovery procedures against realistic failure scenarios, identifying logical gaps before plan adoption Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Threat modeling — constructs comprehensive attack surface analyses for web infrastructure, reasoning through adversarial perspectives to anticipate novel intrusion vectors Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Architecture trade-off analysis — evaluates competing web infrastructure design options by rigorously examining assumptions, long-term costs, and security implications to guide strategic decisions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Systemic vulnerability reasoning — identifies second-order security risks introduced by routine changes such as plugin updates or CDN configuration shifts before they manifest as incidents Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
5Collaboration9 statements
Emerging
  1. IT team coordination — shares relevant web server status updates and error findings with team members during daily standups or ticket handoffs Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Cross-role support — assists developers or content managers with understanding access restrictions and server limitations affecting their work Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Incident response teamwork — works alongside security, network, and development teams during active breaches, contributing web-layer expertise without duplicating effort Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Backup plan co-development — collaborates with database administrators and application developers to create integrated recovery procedures covering all system dependencies Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Change management collaboration — coordinates planned updates, upgrades, and patches with affected business units, aligning deployment windows to minimize operational disruption Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Security standard co-creation — partners with IT security, legal, and compliance teams to develop and ratify access control and encryption policies that satisfy technical and regulatory requirements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Vendor relationship management — works productively with third-party hosting providers and software vendors to resolve escalated issues, sharing diagnostic information and negotiating timelines O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Enterprise change governance — leads cross-functional change advisory processes for major web infrastructure modifications, aligning technical, operational, and executive stakeholders Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Community of practice facilitation — establishes and leads internal web administration communities that accelerate knowledge sharing, standardize practices, and reduce siloed problem-solving Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
6Character9 statements
Emerging
  1. Data handling integrity — handles sensitive web application data and user credentials with discretion, adhering to organizational privacy policies from day one Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Transparent error reporting — promptly discloses self-introduced configuration errors or missed security alerts rather than concealing them Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Change documentation honesty — accurately records all modifications made to web configurations, applications, and security settings without omission or rationalization Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Ethical access management — applies the principle of least privilege consistently when provisioning user access, resisting informal requests that bypass security protocols Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Security breach accountability — accepts responsibility for web-layer vulnerabilities within the administrator's domain, reporting breaches fully and without minimization to appropriate personnel Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Vendor and data ethics — refuses to engage in or enable unauthorized data collection, shadow IT deployments, or undisclosed system access, even under organizational pressure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Policy compliance stewardship — enforces web security and access standards consistently and impartially across all user groups, including senior stakeholders Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Ethical policy leadership — shapes organizational web governance policies with an explicit ethics framework, advocating for user privacy, data integrity, and responsible security disclosure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Professional accountability modeling — demonstrates exemplary accountability during high-visibility incidents, setting a visible standard for honest reporting and corrective action across the IT organization Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
7Creativity9 statements
Emerging
  1. Alternative diagnostic exploration — proposes unconventional causes for web page or server errors when standard diagnostic paths fail to yield results Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Process improvement suggestions — identifies and recommends small procedural changes to routine tasks such as log review or backup scheduling that improve efficiency Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Custom monitoring solution design — builds tailored alert configurations or dashboard views that detect site-specific anomalies not covered by default monitoring tools Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Workaround development — devises interim technical solutions that maintain web service availability while permanent fixes for identified problems are prepared Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Security architecture innovation — designs layered web security configurations combining firewalls, encryption, rate limiting, and access controls in novel combinations suited to specific threat profiles Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Automation script development — creates scripts that automate repetitive web administration tasks such as patch deployment staging, log parsing, or backup verification Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Disaster recovery scenario design — engineers creative test scenarios that simulate realistic but previously unconsidered failure modes to stress-test recovery plans Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Infrastructure modernization invention — conceives and pilots innovative web infrastructure approaches such as edge caching strategies or zero-trust access models that elevate organizational security and performance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Cross-domain solution architecture — synthesizes knowledge from security, networking, and application development to design integrated web administration frameworks that eliminate systemic vulnerabilities Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
8Growth Mindset9 statements
Emerging
  1. Feedback receptivity — accepts and applies constructive feedback from senior administrators on configuration decisions and troubleshooting approaches without defensiveness Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Emerging threat curiosity — reads security advisories and web technology release notes regularly to build awareness of evolving vulnerabilities and platform changes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Post-incident learning — extracts specific technical and procedural lessons from resolved web outages or security incidents and applies them to future response planning Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Certification pursuit — actively pursues relevant professional credentials in web security, systems administration, or cloud platforms to formalize growing competence Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Challenge-seeking behavior — voluntarily takes on complex web infrastructure problems such as large-scale migrations or novel attack types to accelerate skill development Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Failure normalization — treats unsuccessful patch deployments or misconfigured security settings as diagnostic data, systematically extracting improvement insights rather than attributing failures to fixed limitations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Peer knowledge integration — actively incorporates techniques observed in peer administrators or industry communities into personal practice, crediting sources and sharing results Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Field contribution — contributes knowledge back to the web administration profession through conference presentations, published post-mortems, or open-source tooling, modeling continuous improvement at an industry level Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Team learning culture cultivation — structures team processes around deliberate practice, blameless retrospectives, and regular skill challenges that instill growth orientation across the web administration function Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
9Mindfulness9 statements
Emerging
  1. Attention management during monitoring — maintains sustained focus during routine log and intrusion monitoring tasks, avoiding attention drift that could cause missed alerts Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Stress recognition — identifies personal stress signals during high-pressure incidents such as service outages and applies basic grounding techniques before making configuration changes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Deliberate change execution — pauses before implementing server updates or security patches in production environments to review the change plan and confirm readiness, reducing impulsive errors Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Emotional regulation during incidents — maintains professional composure and clear communication during active security breaches or denial-of-service events, preventing panic-driven decision-making Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Intentional triage prioritization — applies deliberate, structured attention to competing web incidents, consciously resisting the pull of the loudest complaint in favor of objective severity ranking Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Focused diagnostic presence — sustains undivided attention during complex server problem diagnosis, resisting distraction and premature solution commitment until sufficient evidence is gathered Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Recovery process mindfulness — during disaster recovery execution, maintains step-by-step procedural awareness, verbally confirming each action to prevent sequence errors under pressure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Organizational attention architecture — designs on-call rotations, alert thresholds, and monitoring workflows that protect team attentional resources and prevent the cognitive fatigue that degrades security vigilance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Crisis leadership composure — models and actively cultivates calm, present-moment awareness in the team during major web infrastructure crises, enabling clearer collective judgment at the highest-stakes moments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
10Fortitude9 statements
Emerging
  1. Persistence through debugging — continues systematic investigation of web server or application errors through multiple failed hypotheses without abandoning the diagnostic process Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Uncertainty tolerance — proceeds with structured troubleshooting under ambiguous conditions when error causes are unclear, rather than escalating prematurely Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Extended incident endurance — maintains effective performance during prolonged service outage response efforts that extend beyond normal working hours Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Repeated patch cycle resilience — sustains consistent attention and procedural rigor across repetitive update and patch deployment cycles without quality degradation from routine fatigue Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Active attack response persistence — sustains focused, methodical defense and documentation efforts during multi-hour denial-of-service attacks or active intrusion events without capitulating to chaos Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Setback recovery in failed deployments — after a botched upgrade causes service disruption, executes rollback procedures calmly, completes the post-mortem thoroughly, and re-attempts the deployment with renewed rigor Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. High-stakes decision courage — makes and owns difficult security decisions such as taking a high-traffic site offline to prevent breach propagation, even under organizational pressure to maintain uptime Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Sustained organizational resilience building — constructs web administration systems, documentation, and team practices robust enough to maintain operations through extended adverse conditions including staff turnover, zero-day exploits, or infrastructure failures Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Courageous risk escalation — consistently escalates credible security threats to executive leadership even when doing so is organizationally uncomfortable, sustaining this practice across repeated cycles of pushback Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Show O*NET source anchors59 anchors · skillscrosswalk.com

O*NET enrichment · skillscrosswalk.com

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Source anchors that ground each statement

Related titles
Administrator (Admin) · Content Publisher · Corporate Webmaster · Implementer · Internet Systems Administrator · SharePoint Administrator · Web Administrator · Web Content Administrator (Admin) · Web Content Coordinator · Web Content Manager · Web Coordinator · Web Development Manager
RAPIDS apprenticeships
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O*NET skills
Critical ThinkingReading ComprehensionComplex Problem SolvingActive ListeningMonitoringJudgment and Decision MakingSystems EvaluationSystems AnalysisWritingSpeakingProgrammingQuality Control AnalysisActive LearningLearning StrategiesCoordinationInstructingTime Management
Knowledge domains
Computers and ElectronicsCommunications and MediaEnglish LanguageCustomer and Personal ServiceAdministration and ManagementEngineering and TechnologyDesignSales and Marketing
Abilities
Written ComprehensionOral ComprehensionOral ExpressionProblem SensitivityDeductive ReasoningNear VisionInductive ReasoningWritten ExpressionInformation OrderingSpeech Clarity
Work styles
Attention to DetailDependabilityCautiousnessIntellectual CuriosityIntegrityAdaptability
Technology
Document management softwareDevelopment environment softwareWeb platform development softwareGraphics or photo imaging softwareVideo creation and editing softwareWeb page creation and editing softwareDesktop publishing softwareData base user interface and query softwareApplication server softwareInternet browser software
Tasks · seed anchors for statements
  1. Monitor systems for intrusions or denial of service attacks, and report security breaches to appropriate personnel.
  2. Identify or document backup or recovery plans.
  3. Back up or modify applications and related data to provide for disaster recovery.
  4. Correct testing-identified problems, or recommend actions for their resolution.
  5. Identify, standardize, and communicate levels of access and security.
  6. Determine sources of Web page or server problems, and take action to correct such problems.
  7. Implement updates, upgrades, and patches in a timely manner to limit loss of service.
  8. Implement Web site security measures, such as firewalls or message encryption.
CIP education codes
11.010111.030111.040111.070111.100526.110326.110430.080130.160130.300130.310140.051243.040351.2706

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.