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Rehabilitation Counselors

SOC 21-1015.00Job Zone 4 · Considerable Preparationv.26.05

Context coveredThis framework covers rehabilitation counseling practice across community agencies, vocational rehabilitation programs, and clinical settings, from supervised entry-level case support through organizational leadership and program design.

Sources:O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.SkillsCrosswalkSkillsCrosswalk — O*NET enrichment + adjacency index. Opens in new tab.
Emerging
Entry / Apprentice
  1. Client case files and eligibility documentation — compile and organize under direct supervision using document management software in a rehabilitation services setting.
  2. Client intake information — gather and record through structured interviews following established protocols in a community rehabilitation agency.
  3. Rehabilitation program options — describe and explain to new clients under supervisory guidance in an outpatient counseling environment.
  4. Educational, medical, and diagnostic records — review and summarize key findings with direction from a senior counselor in a clinical or agency setting.
  5. Client progress notes — draft and enter into case management databases following agency documentation standards under close oversight.
  6. Employment barriers such as transportation and scheduling conflicts — identify and list during initial client assessments with guidance from a supervising counselor.
  7. Rehabilitation plan templates — apply to individual client profiles under direction, aligning basic aptitude and education data in a vocational services office.
  8. Family communication regarding client rehabilitation goals — support by preparing meeting materials and taking notes under supervisor direction.
  9. Employer contacts and job placement databases — research and compile candidate leads using approved agency tools with supervisory review.
  10. Active listening and social perceptiveness skills — demonstrate during observed client interactions in structured role-play and supervised counseling sessions.
Developing
Mid-level / Established
  1. Client case files and narrative contact records — maintain and update independently across an assigned caseload using document management and scheduling software in a rehabilitation agency.
  2. Individualized rehabilitation plans — develop in collaboration with clients by matching aptitudes, physical abilities, and career goals to available services with limited supervisory input.
  3. Client progress toward rehabilitation objectives — monitor and record at regular intervals, adjusting service approaches based on observed outcomes in a community services environment.
  4. Employment barriers including inaccessible worksites and inflexible employer schedules — analyze and address by coordinating client-specific strategies in partnership with vocational specialists.
  5. Diagnostic evaluations, medical records, and professional consultation data — synthesize to assess client eligibility and service needs across routine and moderately complex cases.
  6. Job development activities — conduct by contacting prospective employers and matching qualified clients to open positions in a regional labor market.
  7. Rehabilitation plan implementation — coordinate with clients' families to align behavioral, residential, and employment goals with the overall service plan.
  8. Client service correspondence and professional reports — compose clearly and accurately using standard agency formats and English language writing conventions.
  9. Calendar and scheduling software — use to manage appointment workflows and prioritize caseload activities within established agency time management expectations.
  10. Community and social service resources — identify and refer clients to appropriate support programs by applying working knowledge of local provider networks.
Proficient
Senior / Expert IC
  1. Complex client case files spanning multiple service domains — manage autonomously, ensuring documentation integrity and regulatory compliance across a full caseload in a vocational rehabilitation program.
  2. Individualized rehabilitation plans for clients with multifaceted disabilities — design and implement independently, integrating psychological, educational, medical, and labor market data to achieve measurable outcomes.
  3. Non-routine employment barriers including systemic access challenges — analyze and resolve by developing creative, client-centered strategies that coordinate employer, community, and government resources.
  4. Client eligibility determinations for state and federal rehabilitation programs — conduct through rigorous analysis of diagnostic, educational, and interview data, applying relevant law and policy standards.
  5. Employer partnerships for job placement — cultivate and manage proactively, evaluating placement success and adjusting strategies based on data-driven outcome monitoring.
  6. Family systems and social networks — engage strategically to reinforce residential, behavioral, and employment components of rehabilitation plans across diverse client populations.
  7. Critical thinking and complex problem-solving skills — apply to ambiguous client situations, integrating information from multiple professional disciplines to reach sound, timely decisions.
  8. Rehabilitation outcomes data — evaluate using systems analysis methods to identify service gaps and recommend program modifications within the agency or facility.
  9. Medical and specialty software tools — use proficiently to access, interpret, and document clinical and functional assessment information relevant to rehabilitation planning.
  10. Counseling sessions requiring high-level social perceptiveness and persuasion — facilitate with full autonomy, guiding clients through resistance and ambivalence toward agreed rehabilitation goals.
Advanced
Lead / Principal / Executive
  1. Agency-wide rehabilitation program frameworks and service delivery standards — design and champion, aligning policy with emerging research and state or federal vocational rehabilitation mandates.
  2. Caseload management practices and documentation protocols — standardize and continuously improve across a team of counselors, ensuring quality, compliance, and equitable client outcomes.
  3. Staff professional development and clinical supervision — lead by mentoring junior and mid-level counselors, modeling advanced counseling competencies and ethical decision-making in complex cases.
  4. Strategic employer engagement and community partnership programs — build and sustain at an organizational level, expanding placement opportunities and reducing systemic barriers for clients with disabilities.
  5. Interagency collaboration networks spanning healthcare, education, and employment sectors — orchestrate to create integrated service pathways that address multidimensional client needs at population scale.
  6. Rehabilitation services outcome evaluation systems — design and oversee, using data analytics to measure program effectiveness and inform evidence-based policy recommendations to leadership and funders.
  7. Organizational responses to emerging legal, regulatory, and public safety changes affecting rehabilitation services — anticipate and lead, translating law and government requirements into updated operational procedures.
  8. Resource allocation and budgetary planning for rehabilitation programs — direct, applying administration and management principles to maximize service capacity and fiscal accountability.
  9. Knowledge dissemination in counseling psychology, sociology, and therapy — drive through internal training programs, publications, or conference presentations that advance the profession.
  10. Organizational culture of empathy, cooperation, and client-centered values — model and institutionalize by setting leadership expectations, performance standards, and recognition practices across the rehabilitation services workforce.

AI-at-Work Competency Framework

Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.
Subscriber feature

Authoritative source data identified for 998 occupations

How a worker at each mastery level uses, directs, and evaluates AI tools in this occupation. Each statement cites its evidence inline; click a citation chip to verify the source.

Emerging
  1. AI-assisted case documentation — uses AI tools to generate initial drafts of case notes, client contact narratives, and eligibility records, then reviews and edits each entry for accuracy before filing Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
Developing
  1. Rehabilitation plan drafting support — directs an AI assistant to compile background research on vocational options and barrier-mitigation strategies aligned to a client's education level and physical abilities, then integrates findings into individualized rehabilitation plans Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  2. Progress monitoring summaries — delegates the synthesis of periodic client progress data to an AI tool, producing structured summaries that the counselor validates against direct observation and case goals Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
Proficient
  1. High-volume documentation workflow — orchestrates AI-generated drafts across the full caseload to capture the reported 88.3% time savings on record preparation, reallocating recovered hours toward direct client conferencing Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
  2. Employment barrier analysis — tasks an AI assistant with scanning labor-market databases and accessibility guidelines to surface potential barriers for specific clients, then applies social perceptiveness and lived counselor judgment to prioritize actionable strategies Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  3. Service-referral research delegation — hands off structured queries about community services, transportation resources, and adaptive equipment to an AI tool, curates the returned options, and presents vetted recommendations directly to clients Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
Advanced
  1. AI integration governance — establishes caseload-level protocols for when AI-generated content requires counselor override, grounding those thresholds in the occupation's moderate automation feasibility score and the critical role of human relational judgment in service-oriented practice Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Augmentation boundary setting — audits AI autonomy patterns across the rehabilitation counseling workflow, ensuring that core competencies such as active listening, goal conferencing, and client rapport remain counselor-led rather than delegated, consistent with the low observed collaboration share in practice Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Evidence pack
AEI usage
Task observations: 77
Augment share: 7.7%
Time saved: 88.3%
AI autonomy: 3.27
SAFI positioning
Top skill: Service Orientation
Score: 57.3 / 100
precision: category_estimate
WEF cluster
Human-Technology Interaction
human_technology_interaction
Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.

Pathsmith Durable Skills Framework

Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Subscriber feature

Ten durable-skill domains mapped to four proficiency/role levels for each occupation. Each statement is aligned to the Pathsmith taxonomy, derived from trusted grounding data and mapped to occupation-specific O*NET tasks and skills.

1Communication10 statements
Emerging
  1. Client intake narration — elicits basic personal history and presenting concerns through structured interview questions in an initial counseling session Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Case documentation — records client contact summaries and service notes using agency-provided templates under supervisor review O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Rehabilitation goal dialogue — explains program options and eligibility criteria to clients using plain, accessible language adapted to education level Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Interdisciplinary correspondence — drafts written summaries of client progress and shares relevant case information with medical or educational professionals O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Family communication — conveys rehabilitation plan components to client families using clear, empathetic language that supports plan implementation O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Barrier negotiation discourse — communicates identified employment barriers and proposed strategies to clients, employers, and support networks in coordinated planning conversations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Employer outreach — presents client qualifications and job placement rationale to prospective employers through targeted verbal and written communication O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Progress reporting — authors detailed case narratives and service records that accurately capture client trajectories, eligibility status, and intervention outcomes for regulatory and administrative audiences O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Cross-system advocacy communication — constructs persuasive written and verbal arguments on behalf of clients across legal, medical, and vocational systems, adapting message framing for each stakeholder audience Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Counseling communication mentorship — models and coaches emerging counselors in therapeutic interviewing techniques, active listening, and professional documentation standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
2Leadership7 statements
Emerging
  1. Rehabilitation planning initiative — takes ownership of one assigned client case by preparing a draft rehabilitation plan for supervisor review Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Caseload management leadership — independently manages a defined caseload, setting priorities and coordinating service timelines without daily supervisor direction Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Community resource brokering — takes initiative to identify and connect clients with employment, training, and support services within the local community O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Placement program stewardship — leads job development activities by cultivating employer relationships, facilitating client placements, and evaluating placement outcomes across multiple cases O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Collaborative team direction — coordinates rehabilitation team efforts, assigning responsibilities to paraprofessionals or support staff and ensuring alignment with individualized client plans Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Program development leadership — designs and champions new vocational rehabilitation initiatives or service delivery models, securing stakeholder buy-in across agency and community partners Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Professional mentorship — guides early-career counselors through complex case conceptualization, ethical dilemmas, and professional identity development in supervised practice environments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
3Metacognition7 statements
Emerging
  1. Counseling self-monitoring — identifies gaps in own knowledge of disability legislation or therapeutic techniques and seeks targeted professional development to address them Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Case conceptualization reflection — reviews own client assessments for logical consistency and potential bias before finalizing rehabilitation plans Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Session debrief practice — after each client contact, evaluates own communication effectiveness and adjusts approach for subsequent interactions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Assessment strategy calibration — selects diagnostic tools and interview frameworks based on deliberate evaluation of their fit for each client's disability type, cultural background, and vocational goals Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Error pattern recognition — identifies recurring misjudgments in own caseload decisions and implements corrective practices to improve future planning accuracy Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Reflective supervision modeling — facilitates structured reflective practice conversations with supervisees, teaching them to examine their own reasoning and identify cognitive biases in client assessment Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Systemic practice review — conducts periodic self-audit of caseload outcomes to evaluate the effectiveness of personal counseling frameworks and revises approaches based on aggregated evidence Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
4Critical Thinking8 statements
Emerging
  1. Eligibility analysis — applies standard criteria to review client intake information and determine initial service eligibility under supervisor guidance O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Record review — reads and interprets medical and educational records to identify relevant client capabilities and limitations O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Multivariate needs assessment — synthesizes interview data, diagnostic evaluations, and medical records to construct a comprehensive picture of client abilities and barriers O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Barrier identification analysis — examines client employment history, disability profile, and environmental factors to distinguish primary obstacles from secondary concerns O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Evidence-based plan development — constructs individualized rehabilitation plans by weighing aptitude assessments, labor market data, physical capacity evaluations, and client goals against each other O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Placement outcome evaluation — analyzes job placement results using structured criteria to determine intervention success and adjust future placement strategies O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Complex case adjudication — resolves ambiguous or contested eligibility and planning decisions by applying advanced clinical reasoning, referencing legal frameworks, and integrating conflicting professional opinions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Policy impact analysis — critically evaluates how changes in disability policy, labor market conditions, or funding structures affect rehabilitation service delivery and adapts program strategy accordingly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
5Collaboration7 statements
Emerging
  1. Team case consultation — participates in interdisciplinary case staffings by sharing client observations and listening to input from medical, educational, and vocational professionals Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Family partnership engagement — collaborates with client families to align home-based support behaviors with goals outlined in the rehabilitation plan O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Interagency coordination — works jointly with external service providers, including vocational schools and medical offices, to arrange and sequence client services O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Employer-counselor partnership — builds collaborative relationships with employers to negotiate job accommodations, flexible scheduling, and worksite accessibility for placed clients O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Multidisciplinary team integration — functions as an active and accountable member of rehabilitation teams, synthesizing professional perspectives into unified client-centered plans Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Cross-sector collaboration architecture — designs and facilitates multi-stakeholder partnerships among employers, educational institutions, disability advocacy groups, and public agencies to expand vocational pathways for clients Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Collaborative conflict resolution — mediates disagreements among clients, families, employers, and service providers to restore productive working relationships that sustain rehabilitation plan progress Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
6Character8 statements
Emerging
  1. Confidentiality adherence — handles client personal, medical, and eligibility information in strict accordance with HIPAA and agency privacy policies Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Professional boundary maintenance — recognizes and respects appropriate counselor-client relational boundaries in all service interactions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Ethical documentation practice — records client information accurately and completely, avoiding omissions or distortions that could misrepresent eligibility or progress Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Cultural respect — treats clients with dignity regardless of disability type, cultural background, or socioeconomic status throughout all counseling interactions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Accountability in caseload management — accepts responsibility for case outcomes, proactively addressing gaps in service delivery and disclosing errors to supervisors in a timely manner Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Advocacy integrity — represents client interests honestly to employers and service systems without overstating abilities or misrepresenting eligibility criteria Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Ethical leadership modeling — establishes and reinforces ethical standards within a team or program, addressing misconduct and fostering a culture of professional integrity among counseling staff Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Systemic equity advocacy — identifies and challenges systemic biases within institutional policies or employer practices that create inequitable rehabilitation outcomes for clients with disabilities Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
7Creativity7 statements
Emerging
  1. Alternative resource identification — generates a list of non-traditional community resources or employer contacts when standard referral options are unavailable for a client Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Individualized strategy design — crafts customized barrier-removal strategies that address a specific client's transportation, technology, or scheduling constraints through novel combinations of available resources Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Job carving exploration — proposes modified or restructured job roles to employers that align with a client's specific functional capacities and disability-related limitations O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Rehabilitation plan innovation — develops unconventional vocational pathways for clients with complex or multiple disabilities by combining training, assistive technology, employer negotiation, and peer support in original configurations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Program design creativity — designs new service delivery formats or client engagement approaches that address unmet needs within a rehabilitation caseload or program Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Systems-level service innovation — creates and pilots new rehabilitation program models that address structural gaps in service access for underserved disability populations, sharing findings across the profession Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Creative employer partnership development — invents novel employer engagement frameworks, such as disability inclusion pledges or job-trial programs, that expand vocational opportunities beyond standard placement channels Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
8Growth Mindset8 statements
Emerging
  1. Supervision receptivity — receives constructive feedback on case plans and documentation from supervisors and applies revisions without defensiveness Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Professional learning initiation — seeks out continuing education opportunities related to emerging disability legislation, assistive technology, or counseling techniques Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Complex case persistence — continues working toward client employment goals through repeated job search setbacks, adjusting strategies rather than closing cases prematurely Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Skill gap response — identifies a deficiency in own knowledge of a disability category or therapeutic model and pursues targeted training to build competence Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Setback reframing in client planning — when a job placement fails, analyzes contributing factors and co-develops a revised plan with the client that incorporates lessons from the experience Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Adaptive caseload learning — applies patterns and insights from resolved cases to improve assessment and planning quality across new, similar client situations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Organizational learning contribution — documents lessons learned from challenging cases and shares practice insights through supervision, team meetings, or professional publications to elevate team-wide competence Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Change leadership in evolving policy environments — embraces and facilitates team adaptation when disability policy, funding, or service eligibility frameworks shift significantly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
9Mindfulness7 statements
Emerging
  1. Emotional presence in intake — maintains attentive, non-distracted presence during initial client interviews, demonstrating active listening through body language and reflective responses Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Compassion fatigue awareness — recognizes signs of secondary traumatic stress in own emotional responses to client crisis situations and applies self-regulation strategies before re-engaging Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Deliberate session preparation — reviews case notes and sets a clear therapeutic intention before each client contact to ensure focused and responsive engagement Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Regulated response under client distress — maintains calm, measured demeanor when clients present with acute emotional crises or resistance, preventing escalation and sustaining therapeutic rapport Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Intentional documentation practice — allocates dedicated time for accurate and reflective case recording rather than completing documentation reactively, ensuring record integrity Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Mindful supervision facilitation — creates psychologically safe supervisory environments by modeling present-moment awareness, emotional regulation, and non-judgmental inquiry with supervisees Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Systemic attentiveness — monitors program-level patterns in client outcomes, staff interactions, and stakeholder feedback with sustained intentionality, using observations to inform proactive leadership decisions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
10Fortitude7 statements
Emerging
  1. Caseload challenge tolerance — maintains professional engagement with a full assigned caseload during high-demand periods without withdrawing from client responsibilities Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Persistent barrier navigation — continues pursuing employment solutions for clients facing repeated employer rejections, inaccessible worksites, or funding denials without abandoning placement goals Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Difficult conversation endurance — delivers unfavorable eligibility determinations or plan revisions to clients in a direct, compassionate manner without avoidance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Long-term client commitment — sustains active case involvement with clients whose rehabilitation timelines extend over months or years, maintaining engagement through plateaus and regressions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Advocacy under institutional resistance — continues advocating for client workplace accommodations or service access when employers or agencies initially deny requests, using evidence and persistence to achieve resolution Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Crisis resilience leadership — maintains effective program functioning and client service continuity during organizational disruptions, funding cuts, or public health crises, modeling composure for the broader team Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Systemic advocacy perseverance — sustains long-term efforts to reform inaccessible employment systems or discriminatory employer practices, advancing change through repeated engagement with resistant stakeholders Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
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O*NET enrichment · skillscrosswalk.com

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Source anchors that ground each statement

Related titles
Blind Rehabilitation Specialist · Care Navigator · Career Navigator · Certified Rehabilitation Counselor · Classification Counselor · Client Navigator · Client Trainer · Counseling Psychologist · Developmental Disabilities Specialist · Direct Care Counselor · Direct Care Specialist · Disability Consultant
RAPIDS apprenticeships
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O*NET skills
Service OrientationSocial PerceptivenessActive ListeningSpeakingMonitoringReading ComprehensionWritingCritical ThinkingCoordinationJudgment and Decision MakingTime ManagementPersuasionInstructingComplex Problem SolvingSystems AnalysisSystems EvaluationActive LearningLearning StrategiesNegotiation
Knowledge domains
Customer and Personal ServiceTherapy and CounselingPsychologyEducation and TrainingEnglish LanguageAdministrativeComputers and ElectronicsSociology and AnthropologyPersonnel and Human ResourcesAdministration and ManagementPublic Safety and SecurityLaw and Government
Abilities
Oral ComprehensionOral ExpressionSpeech ClarityProblem SensitivityDeductive ReasoningWritten ComprehensionWritten ExpressionInductive ReasoningSpeech RecognitionNear Vision
Work styles
EmpathyCooperationDependabilityOptimismSinceritySocial Orientation
Technology
Document management softwareAccounting softwareMedical softwareData base user interface and query softwareElectronic mail softwareTransaction security and virus protection softwareCalendar and scheduling softwareMobile location based services softwareMobile operator specific application softwareSpreadsheet software
Tasks · seed anchors for statements
  1. Prepare and maintain records and case files, including documentation, such as clients' personal and eligibility information, services provided, narratives of client contacts, or relevant correspondence.
  2. Confer with clients to discuss their options and goals so that rehabilitation programs and plans for accessing needed services can be developed.
  3. Develop rehabilitation plans that fit clients' aptitudes, education levels, physical abilities, and career goals.
  4. Locate barriers to client employment, such as inaccessible work sites, inflexible schedules, or transportation problems, and work with clients to develop strategies for overcoming these barriers.
  5. Monitor and record clients' progress to ensure that goals and objectives are met.
  6. Participate in job development and placement programs, contacting prospective employers, placing clients in jobs, and evaluating the success of placements.
  7. Analyze information from interviews, educational and medical records, consultation with other professionals, and diagnostic evaluations to assess clients' abilities, needs, and eligibility for services.
  8. Collaborate with clients' families to implement rehabilitation plans, such as behavioral, residential, social, or employment goals.
CIP education codes
51.231051.231251.2314

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.