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First-Line Supervisors of Security Workers

SOC 33-1091.00Job Zone 2 · Some Preparationv.26.05

Context coveredThis framework covers first-line security supervision in commercial, institutional, and public-sector facilities, from entry-level patrol and reporting duties through executive-level security strategy and workforce development.

Sources:O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.SkillsCrosswalkSkillsCrosswalk — O*NET enrichment + adjacency index. Opens in new tab.
Emerging
Entry / Apprentice
  1. Premises patrol routes — execute under direct supervision to detect signs of intrusion or disorder at an assigned facility.
  2. Entry and exit points — secure by locking doors and gates according to established shift protocols at a commercial or institutional site.
  3. Security alarms and disturbance alerts — respond to and report findings to a supervising officer upon initial notification.
  4. Visitor and employee access logs — monitor and record authorized entry using a sign-in register or basic access-control terminal.
  5. Shift observation reports — draft written documentation of patrol activities using standardized templates provided by the organization.
  6. Security post orders and procedures — read and follow written instructions to maintain compliance during a scheduled shift.
  7. Radio and telephone communications — receive and relay basic messages clearly under guidance on a security operations channel.
  8. Suspicious activity indicators — recognize and escalate to senior staff using the facility's reporting chain of command.
  9. Scheduling software and electronic mail — use basic features to review shift assignments and communicate routine updates.
  10. Coworker interactions and customer contacts — apply active listening to gather information and de-escalate low-level disputes on site.
Developing
Mid-level / Established
  1. Security patrol coverage — conduct independently across an entire shift, adjusting routes in response to observed conditions at a multi-building property.
  2. Disturbance investigations — gather witness statements, document findings, and coordinate with law enforcement when required at a commercial facility.
  3. Access-control monitoring — authorize or deny entry for employees, contractors, and visitors by applying standing site policies with minimal oversight.
  4. Daily incident reports — compose clear, accurate written summaries of patrol observations and disturbances for supervisory review.
  5. Security team members — provide on-the-spot coaching on procedure compliance and quality standards during shared patrol assignments.
  6. Customer and tenant complaints — advise frontline officers on resolution strategies, applying personal-service principles in a facility setting.
  7. Time and attendance records — maintain accurate data using scheduling or time-accounting software to support payroll and shift coverage needs.
  8. Situational risk cues — apply inductive reasoning to identify emerging safety concerns before they escalate during routine operations.
  9. Radio and telecommunications systems — operate and troubleshoot basic equipment to sustain communications across a distributed security post.
  10. Staff performance observations — monitor individual officer behavior against posted standards and document deviations for supervisory follow-up.
Proficient
Senior / Expert IC
  1. On-site disturbance investigations — lead end-to-end inquiries involving alarms, altercations, or trespassing and produce formal case documentation at a complex commercial or institutional site.
  2. Security officer teams — supervise daily performance autonomously, applying judgment to reassign personnel in response to non-routine incidents or staffing gaps.
  3. Entry-control procedures — evaluate and refine access-authorization protocols to close observed vulnerabilities at a high-traffic facility.
  4. Post orders and security plans — draft and update written operational documents that translate regulatory requirements into actionable shift instructions.
  5. Recruitment and selection process — conduct structured interviews, assess candidate suitability, and recommend hiring decisions for security positions.
  6. Complex complaints and detainee interactions — resolve escalated conflicts by applying negotiation and persuasion techniques within legal and policy boundaries.
  7. Multi-area patrol strategy — design patrol schedules and post assignments that balance risk coverage with available staffing resources.
  8. Incident data and shift reports — analyze patterns across multiple reports using spreadsheet or database tools to identify recurring security risks.
  9. New officer onboarding — deliver structured on-the-job instruction covering patrol techniques, report writing, and emergency response protocols.
  10. Emergency and law-enforcement coordination — serve as the primary site liaison during critical incidents, communicating clearly with external agencies under stress.
Advanced
Lead / Principal / Executive
  1. Security department strategy — establish goals, standards, and performance metrics aligned with organizational risk tolerance and executive priorities.
  2. Workforce planning and talent pipeline — design recruitment, screening, and retention programs that ensure consistent staffing quality across all shifts and posts.
  3. Security policy and procedure library — author and own comprehensive operational frameworks governing patrol, access control, investigations, and emergency response.
  4. Cross-functional leadership team — coordinate with facilities management, HR, and legal counsel to align security operations with broader organizational compliance requirements.
  5. Officer development curriculum — design and oversee training programs that build competency from entry level through supervisory roles across the security division.
  6. Enterprise risk assessment — apply complex problem-solving and deductive reasoning to evaluate facility-wide vulnerabilities and recommend capital or operational mitigation investments.
  7. Budget and resource allocation — manage personnel scheduling, equipment procurement, and technology adoption using ERP and administrative software platforms.
  8. Organizational culture of integrity — model and enforce ethical standards, dependability, and self-control expectations that shape department-wide conduct.
  9. Regulatory and legal compliance — interpret law-and-government requirements and translate them into enforceable site-specific security policies that protect the organization from liability.
  10. Stakeholder reporting and executive communication — present security performance data, incident trends, and strategic recommendations to senior leadership and external partners.

AI-at-Work Competency Framework

Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.
Subscriber feature

Authoritative source data identified for 998 occupations

How a worker at each mastery level uses, directs, and evaluates AI tools in this occupation. Each statement cites its evidence inline; click a citation chip to verify the source.

Emerging
  1. AI-generated incident report drafts — uses an AI writing assistant to produce initial written reports from notes and observations, reviewing outputs for accuracy before submission.
  2. Basic alert triage — receives AI-flagged notifications from monitored security systems and forwards them to the appropriate personnel without independent interpretation of the underlying pattern.
Developing
  1. Shift log automation — directs an AI tool to compile routine shift observations and access records into structured log entries, then edits for completeness and factual accuracy Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  2. Security system monitoring support — applies AI-assisted monitoring dashboards to track entry and exit activity across multiple checkpoints simultaneously, escalating anomalies based on personal judgment WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  3. Personnel scheduling assistance — uses AI scheduling tools to draft guard rotation and patrol assignments, adjusting outputs to account for site-specific requirements and individual staff availability Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Proficient
  1. Incident pattern recognition — queries an AI analytics tool for trends across historical disturbance reports and alarm activations, then applies critical thinking to determine whether site protocols require revision Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Suspicious activity briefing — feeds AI-summarized surveillance data into pre-shift briefings, supplementing the summary with firsthand knowledge of personnel and premises that the AI cannot access Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  3. Compliance documentation — delegates the formatting of post-incident documentation to an AI assistant, retaining authorship of all factual findings and regulatory determinations.
  4. Access authorization workflow — integrates AI-driven identity verification tools into entry monitoring procedures, overriding or approving AI recommendations using judgment developed through direct observation WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Advanced
  1. AI system evaluation — assesses the operational suitability of proposed AI security tools — including camera analytics, intrusion detection algorithms, and report-generation platforms — against site risk profiles before recommending adoption to management Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Cross-site threat synthesis — directs AI tools to aggregate incident data across multiple posts or locations, then interprets the synthesized output to produce actionable security intelligence briefings for senior leadership WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  3. Human-AI patrol coordination — designs patrol protocols that pair human guards with AI-monitored sensor grids, specifying the decision boundaries at which AI alerts trigger mandatory human intervention versus autonomous logging Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Evidence pack
SAFI positioning
Top skill: Active Listening
Score: 42.2 / 100
Quadrant: Q2_ai_augmented
precision: exact
WEF cluster
Technology Use, Monitoring and Control
technology_use_monitoring_control
Sources:Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.

Pathsmith Durable Skills Framework

Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Subscriber feature

Ten durable-skill domains mapped to four proficiency/role levels for each occupation. Each statement is aligned to the Pathsmith taxonomy, derived from trusted grounding data and mapped to occupation-specific O*NET tasks and skills.

1Communication11 statements
Emerging
  1. Incident radio transmission — relays basic post status and routine observations using standard call codes in shift handoff contexts Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Written log entry — documents patrol observations in sequential format using factual, time-stamped language O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Complaint de-escalation briefing — conveys procedural expectations to security personnel when addressing customer or tenant grievances on the premises Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Shift briefing delivery — communicates post assignments, known threats, and standing orders to security staff at start of each tour O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Incident report composition — writes structured narratives of disturbances, alarms, or suspicious activity using clear chronological detail Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Cross-agency communication — coordinates verbal and written information exchange with law enforcement, emergency responders, or property management during active incidents Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Personnel counseling dialogue — conducts one-on-one conversations with security officers to address performance gaps or procedural non-compliance O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Entry authorization briefing — clearly communicates access control protocols and credential requirements to employees, visitors, and contractors at controlled entry points O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. After-action report authorship — produces comprehensive incident documentation capturing root cause, response timeline, and corrective recommendations for leadership review Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Stakeholder presentation — delivers security briefings to property owners, management, or regulatory personnel using audience-appropriate language and supporting documentation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Policy communication leadership — develops and disseminates updated post orders and standard operating procedures across the security team in written and verbal formats O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
2Leadership11 statements
Emerging
  1. Post assignment direction — provides new security officers with clear task instructions and patrol boundaries during initial deployment Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Shift accountability initiation — conducts roll call and verifies officer readiness at the start of each duty period O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Officer coaching — guides security personnel through correct procedures for handling complaints, access control, or alarm response during on-the-job situations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Recruitment participation — contributes to interviewing and candidate evaluation during security personnel hiring processes O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Deadline enforcement — monitors officer adherence to patrol schedules and reporting timelines, intervening when standards slip O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Incident command — assumes operational control at the scene of a disturbance, altercation, or security alarm, directing officer actions and communicating with external responders Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Performance standard ownership — establishes observable quality benchmarks for officer conduct and holds team members accountable through documented feedback Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Staffing decision authority — makes real-time personnel resource decisions including post coverage adjustments during absences or elevated threat conditions O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Team development strategy — designs mentorship pathways and skill-building rotations that advance security officer competency and career readiness across the unit Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Organizational culture stewardship — models and reinforces a security-first, service-oriented culture that shapes officer behavior and team cohesion over sustained periods Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Workforce planning leadership — leads full-cycle hiring, onboarding, and retention initiatives that build a capable and mission-aligned security workforce O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
3Metacognition8 statements
Emerging
  1. Decision reflection — identifies moments during patrol or access control when a different judgment call would have produced a safer outcome Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Procedure awareness — recognizes gaps in personal knowledge of post orders and seeks clarification before acting Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Supervisory self-assessment — evaluates the effectiveness of shift briefings and post assignments based on officer performance and incident outcomes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Bias recognition in monitoring — identifies when assumptions about individuals or behaviors may be influencing patrol focus or entry authorization decisions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. After-incident reasoning review — systematically examines own decision-making process following a disturbance investigation to identify sound judgments and correctable errors Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Adaptive planning — adjusts patrol strategies, staffing allocations, and response protocols when recognizing that current approaches are producing suboptimal security outcomes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Supervisory model refinement — continuously evaluates and improves personal leadership and oversight methods based on team outcomes, incident data, and officer feedback Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Organizational learning facilitation — leads post-incident debriefs that prompt security officers to examine their own decision-making, building metacognitive capacity across the team Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
4Critical Thinking9 statements
Emerging
  1. Suspicious behavior identification — distinguishes between routine and anomalous activity during premises patrol using observable behavioral indicators Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Alarm triage — assesses whether a triggered security alarm warrants immediate response, investigation, or routine logging based on available information O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Disturbance investigation — gathers witness accounts, physical evidence, and surveillance data to reconstruct the sequence and cause of a security incident Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Entry risk evaluation — analyzes credential authenticity, visitor behavior, and access records to determine whether authorization should be granted or denied Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Threat prioritization — weighs competing security concerns across multiple posts or incidents and allocates officer resources based on risk severity and likelihood Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Policy application judgment — interprets post orders and legal authority in ambiguous situations, selecting the most defensible and effective course of action Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Pattern recognition in monitoring — identifies recurring anomalies in access logs, patrol reports, or officer behavior that indicate systemic vulnerabilities or misconduct O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Security vulnerability analysis — conducts structured assessment of premises risks, evaluating environmental, procedural, and personnel factors to recommend preventive countermeasures Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Evidence-based policy critique — evaluates existing security protocols against incident outcomes and industry standards, producing reasoned recommendations for operational improvement Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
5Collaboration9 statements
Emerging
  1. Peer information sharing — exchanges relevant post observations with fellow security personnel during shift transitions to maintain situational continuity Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Support request — identifies when an incident exceeds individual capacity and requests backup from colleagues or external responders O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Cross-functional coordination — works with property management, tenant representatives, and facilities staff to address access control needs and security concerns Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Team patrol integration — coordinates overlapping patrol routes and response zones with security officers to eliminate coverage gaps O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Law enforcement liaison — collaborates with responding police or emergency services during active incidents, sharing premises knowledge and facilitating access Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Complaint resolution partnership — works jointly with customer service or property management staff to resolve tenant or visitor grievances that have security implications O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Multi-officer incident management — organizes and directs collective officer response during simultaneous or escalating security events requiring coordinated action Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Interagency relationship building — establishes and maintains productive ongoing relationships with local law enforcement, emergency management, and regulatory bodies that enhance site security capacity Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Team conflict resolution — mediates interpersonal or operational disagreements among security staff, restoring functional working relationships without compromising post coverage Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
6Character9 statements
Emerging
  1. Uniform and conduct standards — maintains personal appearance, punctuality, and professional demeanor consistent with security department expectations during every shift Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Honest reporting — documents patrol observations and incidents accurately without omission or embellishment in written logs O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Impartial access enforcement — applies entry authorization criteria consistently across all individuals regardless of personal familiarity, appearance, or perceived status Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Accountability acknowledgment — takes responsibility for supervisory errors in staffing or response decisions and initiates corrective action without deflection Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Ethical use-of-authority modeling — exercises supervisory power within legal and policy limits, refusing to condone or participate in excessive force, discrimination, or misconduct Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Confidentiality stewardship — protects sensitive incident information, personnel records, and access data from unauthorized disclosure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Consistent enforcement culture — upholds post orders and quality standards uniformly across the team, refusing to grant preferential treatment that undermines operational integrity O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Whistleblower courage — reports and documents officer misconduct or policy violations to appropriate authority even when doing so creates professional friction Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Ethics standard-setting — establishes a team culture where integrity in reporting, impartial enforcement, and lawful conduct are non-negotiable expectations modeled from the top Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
7Creativity8 statements
Emerging
  1. Patrol route variation — modifies the sequence or timing of premises patrols to reduce predictability and deter potential security threats Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Problem identification reframing — considers alternative explanations for suspicious activity before committing to a single investigative approach Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Adaptive post coverage — designs nonstandard staffing arrangements to maintain security coverage when officer absences or unusual events disrupt normal deployment Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Complaint resolution improvisation — develops practical, on-the-spot solutions to tenant or visitor grievances that fall outside standard procedure while remaining within policy O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Deterrence strategy design — creates layered patrol, visibility, and access control configurations that proactively reduce vulnerability to intrusion or unauthorized activity Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Training scenario development — constructs realistic practice exercises that prepare security officers for low-frequency, high-stakes incidents specific to the premises Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Security protocol innovation — proposes and pilots new procedures, tools, or technologies that meaningfully improve premises protection beyond current operational standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Cross-context solution transfer — applies security practices observed in other facilities, industries, or incidents to develop novel improvements for current site operations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
8Growth Mindset8 statements
Emerging
  1. Feedback reception — accepts post-incident critique from senior supervisors or management without defensiveness and incorporates guidance into subsequent patrol behavior Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Training engagement — participates actively in required security certifications, first aid, and legal update training, treating each as an opportunity to strengthen competency Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Incident learning transfer — extracts specific operational lessons from completed disturbance investigations and applies them to future patrol and response planning Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Officer development investment — views security personnel performance gaps as coaching opportunities rather than liabilities, committing time and effort to skill-building conversations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Challenge-seeking supervision — voluntarily takes on high-complexity assignments such as large event security or multi-site coordination to expand supervisory range Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Policy change adaptation — integrates updated laws, access control technologies, or organizational procedures into team operations without resistance, modeling flexibility for officers Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Continuous improvement leadership — institutionalizes after-action review processes that embed learning from every significant incident into team-wide practice changes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Professional development advocacy — champions ongoing security education, mentorship, and advancement pathways for all officers, connecting individual growth to organizational security capability Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
9Mindfulness8 statements
Emerging
  1. Situational attention management — maintains focused observation during premises patrol, resisting distraction in low-stimulation environments to detect subtle security anomalies Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Emotional regulation under pressure — manages personal stress responses during alarm activations or confrontational encounters to maintain composed and professional conduct Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. De-escalation presence — applies calm, measured demeanor when engaging agitated individuals on the premises to prevent escalation of disturbances Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Fatigue awareness — recognizes the impact of shift length and overnight duty on personal alertness and adjusts patrol intensity or requests relief accordingly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. High-stakes decision pacing — slows judgment process during ambiguous or rapidly evolving incidents to avoid reactive decisions with irreversible consequences Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Team emotional climate monitoring — reads officer morale, stress, and fatigue signals across the shift and intervenes with support or task redistribution before performance degrades Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Intentional leadership presence — demonstrates consistent attentiveness, composure, and deliberate communication that sets the behavioral standard for the entire security team in high-pressure environments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Organizational stress mitigation — identifies systemic sources of officer burnout such as chronic understaffing or high-conflict posts and advocates for structural remedies with leadership Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
10Fortitude8 statements
Emerging
  1. Routine exposure tolerance — maintains consistent patrol and monitoring behavior in environments characterized by potential confrontation, unpredictability, or physical risk Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Procedural persistence — continues thorough investigation of a disturbance or suspicious activity even when initial findings are inconclusive O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Conflict engagement courage — intervenes directly in altercations or access violations on the premises, acting within policy even when personal risk is present Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Shift endurance — sustains attentive supervisory performance across extended or overnight duty periods without degradation of patrol standards or officer oversight Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Crisis composure — maintains command effectiveness during active emergencies such as intrusions, medical incidents, or facility lockdowns, continuing to direct officer action under sustained pressure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Disciplinary resolve — delivers and documents corrective action for officer misconduct consistently, sustaining accountability even when decisions generate interpersonal conflict Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Institutional courage — challenges unsafe, unethical, or legally questionable directives from above when they conflict with officer safety or public security obligations, accepting professional risk to do so Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Long-term adversity leadership — sustains team morale, operational standards, and mission focus during prolonged periods of staff shortages, elevated threat conditions, or organizational turbulence Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
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Related titles
Armed Security Supervisor · Armed Site Supervisor · Campus Safety Chief · Guard Captain · Guard Chief · Guard Supervisor · Internal Security Manager · Loss Prevention Supervisor · Officer Sergeant · Protection Supervisor · Public Safety Manager · Public Safety Supervisor
RAPIDS apprenticeships
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O*NET skills
Active ListeningJudgment and Decision MakingSpeakingCritical ThinkingReading ComprehensionManagement of Personnel ResourcesMonitoringWritingCoordinationComplex Problem SolvingTime ManagementSocial PerceptivenessPersuasionInstructingActive LearningNegotiationService OrientationLearning StrategiesSystems Analysis
Knowledge domains
Public Safety and SecurityAdministration and ManagementCustomer and Personal ServicePersonnel and Human ResourcesLaw and GovernmentEnglish LanguageAdministrativeEducation and TrainingComputers and ElectronicsPsychologyTelecommunicationsEngineering and Technology
Abilities
Oral ExpressionInductive ReasoningProblem SensitivityOral ComprehensionFar VisionSpeech RecognitionNear VisionDeductive ReasoningWritten ComprehensionFlexibility of Closure
Work styles
DependabilityIntegrityLeadership OrientationCautiousnessSelf-ControlStress Tolerance
Technology
Calendar and scheduling softwareEnterprise resource planning ERP softwareData base user interface and query softwareSpreadsheet softwareOffice suite softwareElectronic mail softwarePresentation softwareWord processing softwareTime accounting software
Tasks · seed anchors for statements
  1. Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.
  2. Patrol the premises to prevent or detect intrusion, protect property, or preserve order.
  3. Monitor and authorize entry of employees, visitors, or other persons.
  4. Secure entrances and exits by locking doors and gates.
  5. Write reports documenting observations made while on patrol.
  6. Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures.
  7. Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.
  8. Recruit, interview, and hire security personnel.
CIP education codes
43.010943.011243.039943.040143.0499

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.