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Customs and Border Protection Officers

SOC 33-3051.04Job Zone 3 · Medium Preparationv.26.05

Context coveredThis framework covers U.S. Customs and Border Protection Officers performing traveler and cargo inspection, immigration admissibility determinations, contraband seizure, legal documentation, interagency enforcement cooperation, and workforce leadership at land, air, and sea ports of entry.

Sources:O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.SkillsCrosswalkSkillsCrosswalk — O*NET enrichment + adjacency index. Opens in new tab.
Emerging
Entry / Apprentice
  1. Immigration applications and travel documents — review and verify for completeness and basic authenticity under direct supervisor guidance at a port of entry.
  2. Customs regulations and revenue laws — recognize and apply standard protocols when screening personal baggage at a primary inspection lane.
  3. Traveler interviews — conduct structured, scripted questioning to confirm identity and stated purpose of entry under direct officer supervision.
  4. Contraband indicators and prohibited items — identify common examples using reference materials and trained checklists during supervised cargo inspections.
  5. Legal terms and entry requirements — explain basic rules and procedures to travelers in a clear, courteous manner at a port of entry counter.
  6. Inspection findings and traveler discrepancies — record accurately in the agency database using provided templates under supervisory review.
  7. Law enforcement databases and office suite software — navigate and enter data with accuracy during routine record-keeping tasks in a CBP facility.
  8. Violation reporting forms — complete standard documentation for minor infractions according to established agency protocols with supervisor sign-off.
  9. Safety and security protocols — follow established procedures when referring travelers to secondary inspection at a port of entry.
  10. Active listening techniques — apply during traveler interviews to detect inconsistencies in stated travel history under direct officer oversight.
Developing
Mid-level / Established
  1. Immigration visas and passport authentication — examine and assess validity using forensic tools and agency databases with minimal supervision at a land or air port of entry.
  2. Cargo manifests and commercial shipments — inspect for regulatory compliance with U.S. customs laws, applying risk-assessment criteria independently during routine operations.
  3. Persons in violation of customs or immigration laws — detain and initiate required legal action, including referral for deportation proceedings, following established agency protocols.
  4. Seized vehicles, aircraft, and contraband — process and document in compliance with chain-of-custody requirements using CBP enterprise systems.
  5. Applicable laws and regulations — interpret and explain to shippers, manufacturers, and prospective immigrants in familiar and recurring scenarios at a port of entry.
  6. Incident and violation reports — draft accurate written narratives and data entries using word processing and ERP software within required agency timelines.
  7. Behavioral and social cues — apply social perceptiveness skills to identify deceptive travelers during passenger processing with reduced supervisory input.
  8. Coordination with partner law enforcement agencies — participate in joint operations or information-sharing activities related to customs or immigration enforcement.
  9. Geographic and route knowledge — apply understanding of common smuggling corridors and entry points to prioritize inspection efforts during assigned shifts.
  10. Time management practices — balance competing inspection workloads across multiple travelers or shipments during peak-volume periods at a port of entry.
Proficient
Senior / Expert IC
  1. Complex immigration cases and appeals — analyze evidence and render independent admissibility decisions across the full scope of visa categories and entry statuses at a federal port of entry.
  2. Multi-agency criminal investigations — institute civil and criminal prosecutions and collaborate autonomously with DEA, FBI, and ICE to advance customs and immigration enforcement cases.
  3. Non-routine cargo and contraband seizures — lead physical inspection of high-risk shipments, applying advanced analytical judgment to detect undeclared merchandise or concealed contraband.
  4. Federal court and immigration appeals testimony — prepare and deliver clear, credible sworn testimony regarding inspection findings and enforcement decisions in legal proceedings.
  5. Regulatory interpretation for complex scenarios — advise shippers, importers, and legal representatives on nuanced customs regulations and enforcement implications across non-routine situations.
  6. Inductive and deductive reasoning — apply systematically to construct violation profiles and resolve ambiguous traveler or cargo cases without supervisory input.
  7. Cloud-based management and mobile location software — use advanced features to coordinate real-time field enforcement activities and track suspect persons or shipments.
  8. Comprehensive enforcement records — produce detailed investigative reports and case files meeting evidentiary standards for federal prosecution using ERP and documentation systems.
  9. Critical threat assessment — integrate intelligence data, behavioral analysis, and physical inspection results to identify high-risk individuals or cargo at a port of entry.
  10. Mentorship of entry-level officers — guide and evaluate junior CBP officers performing primary and secondary inspections, providing real-time corrective feedback during live operations.
Advanced
Lead / Principal / Executive
  1. Port-of-entry inspection strategy — design and implement risk-based inspection frameworks that set enforcement priorities across all traveler and cargo streams for an assigned facility.
  2. Organizational policy and standard operating procedures — develop, revise, and promulgate CBP enforcement protocols that align with evolving federal law and DHS directives.
  3. Interagency enforcement partnerships — lead coordination with federal, state, and international law enforcement bodies to build prosecutorial cases and disrupt transnational smuggling networks.
  4. Workforce development and training programs — establish competency-based training curricula and mentorship structures that elevate inspection proficiency across an entire officer cohort.
  5. Performance metrics and compliance monitoring — analyze port-wide enforcement data using ERP and business intelligence tools to identify systemic gaps and drive continuous improvement.
  6. High-stakes legal and regulatory matters — represent CBP in senior-level briefings, congressional inquiries, and interagency task forces concerning customs and immigration enforcement outcomes.
  7. Budget and resource allocation — direct deployment of personnel, technology, and inspection equipment across shifts and lanes to maximize detection capability at an organizational scale.
  8. Emerging smuggling threats and tactics — lead intelligence-informed adaptation of inspection protocols in response to evolving contraband concealment methods and migration trends.
  9. Officer integrity and professional conduct standards — champion and enforce ethical norms, stress-tolerance expectations, and self-control standards across the workforce through policy and example.
  10. Cross-functional crisis response — direct multi-unit response to large-scale enforcement incidents, public health emergencies, or security events at a port of entry, ensuring continuity of lawful operations.

AI-at-Work Competency Framework

Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.
Subscriber feature

Authoritative source data identified for 998 occupations

How a worker at each mastery level uses, directs, and evaluates AI tools in this occupation. Each statement cites its evidence inline; click a citation chip to verify the source.

Emerging
  1. AI-assisted document pre-screening — uses AI tools to flag anomalies in passport and visa data before conducting in-person interviews, treating AI output as a prompt rather than a conclusion Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
  2. Regulatory lookup support — queries AI systems to retrieve and summarize relevant customs regulations and admissibility rules, verifying results against official CBP policy before acting WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Developing
  1. Cargo manifest analysis — directs AI tools to cross-reference cargo manifests against known risk indicators and trade databases, then applies officer judgment to prioritize physical inspections Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  2. Incident report drafting — delegates initial structuring of enforcement reports and case summaries to an AI assistant, then reviews and corrects all factual and legal language before submission Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
  3. Translation and language assistance — uses AI-powered translation to facilitate preliminary communication with travelers, while retaining full responsibility for adjudicating admissibility through direct interview WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Proficient
  1. Risk-profile synthesis — integrates AI-generated traveler and cargo risk scores with behavioral observation and open-source intelligence, exercising independent critical thinking to override or confirm AI-flagged cases Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  2. Contraband pattern recognition — applies AI-assisted anomaly detection outputs from imaging and scanning systems to direct secondary inspection resources, validating findings through physical examination WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  3. Legal interpretation workflow — uses AI to surface relevant case precedents and regulatory updates, then independently interprets and applies the law to specific enforcement decisions, ensuring AI does not substitute for legal judgment Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  4. Detention and referral documentation — leverages AI drafting tools to accelerate production of detainment orders and referral paperwork, auditing every statement for accuracy and legal sufficiency before signing Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
Advanced
  1. AI oversight and quality control — evaluates the accuracy and bias of AI screening tools deployed at ports of entry, escalates systematic errors to supervisors, and recommends calibration based on observed false-positive and false-negative rates Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  2. Cross-agency data choreography — orchestrates AI-assisted fusion of CBP, DHS, and Interpol data streams to build actionable enforcement intelligence, retaining human authorship of all enforcement strategies and operational decisions WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  3. Training and standard-setting — develops unit-level guidance on appropriate AI tool use in admissibility and contraband-detection workflows, benchmarking acceptable AI autonomy against the occupation's high-stakes legal and safety context Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  4. Complex case adjudication — handles escalated cases where AI screening flags conflict with officer observation or legal ambiguity, applying advanced social perceptiveness and critical thinking to reach defensible determinations that AI tools cannot autonomously produce Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  5. Workflow re-engineering — redesigns inspection lane procedures to embed AI monitoring and control tools at optimal decision points, measuring time-savings and accuracy trade-offs to ensure operational gains do not compromise enforcement integrity Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Evidence pack
AEI usage
Task observations: 644
Augment share: 64.4%
Time saved: 87.7%
AI autonomy: 3.11
SAFI positioning
Top skill: Critical Thinking
Score: 57.9 / 100
precision: category_estimate
WEF cluster
Technology Use, Monitoring and Control
technology_use_monitoring_control
Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.

Pathsmith Durable Skills Framework

Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Subscriber feature

Ten durable-skill domains mapped to four proficiency/role levels for each occupation. Each statement is aligned to the Pathsmith taxonomy, derived from trusted grounding data and mapped to occupation-specific O*NET tasks and skills.

1Communication10 statements
Emerging
  1. Traveler inquiry response — delivers basic information about documentation requirements and crossing procedures to arriving travelers using clear, direct language Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Written incident notation — records basic findings from inspections and traveler interviews in standardized report formats with accurate terminology Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Immigration law explanation — interprets and explains customs and immigration regulations to travelers, shippers, and prospective immigrants using plain language appropriate to audience comprehension level Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Interview documentation — transcribes traveler statements and inspection findings into official records with sufficient detail to support legal review or prosecution Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Multilingual context adaptation — adjusts communication approach when working with travelers of varying English proficiency, using interpreters or simplified language to ensure mutual understanding Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Federal court testimony — presents inspection findings, enforcement actions, and chain of custody evidence clearly and precisely during immigration appeals or federal court proceedings Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Enforcement communication — issues lawful orders, detainment notifications, and rights advisements to violators with authority, accuracy, and procedural compliance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Interagency coordination communication — shares actionable intelligence and case information with DEA, FBI, and ICE counterparts through formal briefings and written case referrals Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Cross-functional briefing leadership — delivers complex enforcement findings and trend analyses to senior leadership, judicial bodies, and partner agencies in formats tailored to each audience's technical knowledge Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Communication standards mentorship — coaches junior officers on legally defensible interview techniques, report writing standards, and courtroom testimony protocols to ensure agency-wide documentation quality Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
2Leadership9 statements
Emerging
  1. Port operations initiative — volunteers for additional inspection assignments and demonstrates willingness to lead secondary examination lanes during peak processing periods Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Peer knowledge sharing — shares recent regulatory updates or enforcement alerts with fellow officers during shift briefings without being directed to do so Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Enforcement decision ownership — accepts responsibility for admissibility and detention decisions, documenting rationale and escalating appropriately when authority thresholds are reached Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Junior officer guidance — directs probationary CBP officers through standard inspection protocols at land ports, airports, and seaports, providing real-time correction and reinforcement Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Shift operational leadership — coordinates officer assignments, manages inspection queue flow, and ensures staffing coverage during shift rotations at the port of entry Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Enforcement action command — directs multi-officer responses to smuggling interdictions, vehicle pursuits, or mass arrival events, maintaining scene control and officer safety Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Prosecution coordination — leads cooperation with U.S. Attorneys and law enforcement partners to build viable customs or immigration violation cases from interdiction through indictment Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Port-level enforcement strategy — develops and implements targeted enforcement priorities aligned with national CBP intelligence initiatives, directing officer resources toward highest-risk travelers and cargo streams Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Organizational culture stewardship — models and enforces professional conduct standards, ethical enforcement practices, and mission commitment across the port workforce Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
3Metacognition8 statements
Emerging
  1. Self-assessment of inspection gaps — identifies personal knowledge deficiencies in customs classification or immigration law and seeks corrective training through supervisors or agency resources Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Decision reflection — reviews own admissibility determinations after supervisor feedback to understand reasoning errors and recalibrate judgment criteria Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Bias recognition in screening — monitors own interview approach for confirmation bias when profiling traveler risk, adjusting questioning strategy when initial assumptions are not supported by evidence Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Regulatory learning planning — creates personal study plans when new trade agreements, visa categories, or enforcement directives are issued to ensure timely operational competence Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Interview strategy calibration — evaluates the effectiveness of questioning techniques used during traveler interviews after each shift and adjusts approach based on elicitation outcomes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Stress response awareness — recognizes personal cognitive load limitations during high-volume processing periods and implements deliberate decision-checking steps to maintain accuracy Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Reflective practice modeling — facilitates after-action reviews following complex enforcement events, guiding officers to analyze their own decision-making processes and identify systemic improvement opportunities Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Enforcement learning culture — institutionalizes structured self-assessment practices within the port workforce by embedding reflection protocols into training curricula and shift debriefs Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
4Critical Thinking9 statements
Emerging
  1. Document anomaly identification — detects inconsistencies in passports, visas, and travel documents by comparing presented materials against known legitimate formats and entry requirements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Behavioral indicator recognition — identifies basic indicators of stress, deception, or evasion in traveler demeanor during primary inspection using agency-trained observation criteria O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Admissibility evidence evaluation — weighs traveler statements, documentation, cargo manifests, and database records to form a reasoned determination on admissibility or further examination Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Contraband concealment analysis — analyzes physical inconsistencies in cargo packaging, vehicle structures, and personal baggage to identify likely concealment methods and targeted inspection points Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Violation prosecution assessment — evaluates the totality of evidence from an enforcement encounter to determine whether civil or criminal prosecution is supported by law and agency standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Risk-based targeting application — applies intelligence-informed criteria to prioritize inspection resources across high volumes of travelers and commercial shipments, distinguishing genuine risk signals from noise Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Assumptions challenge in complex cases — questions initial enforcement hypotheses when emerging evidence conflicts with prevailing interpretation, revising action plans before irreversible enforcement steps are taken Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Systemic vulnerability analysis — identifies patterns across enforcement cases that reveal gaps in port-of-entry screening protocols and develops recommendations for procedural or technology-based remediation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Complex smuggling network assessment — synthesizes financial records, travel histories, cargo data, and human intelligence to build analytical profiles of organized smuggling operations for referral to investigative agencies Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
5Collaboration8 statements
Emerging
  1. Shift team participation — coordinates with partner officers during primary and secondary inspection operations, communicating referrals and findings in a timely and accurate manner Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Agency database coordination — queries and contributes to shared law enforcement databases in accordance with protocols, supporting information continuity for other officers and agencies Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Interagency referral cooperation — facilitates handoffs to DEA, ICE, or FDA when interdicted goods or persons fall under partner agency jurisdiction, ensuring complete documentation transfer Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Joint inspection team contribution — participates in multi-agency enforcement operations at ports of entry, fulfilling assigned roles while coordinating actions with federal, state, and local partners Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Cross-functional case development — collaborates with prosecutors, intelligence analysts, and law enforcement partners throughout the investigation and prosecution cycle of customs and immigration violations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Diverse traveler population navigation — manages enforcement encounters involving travelers from varied cultural, linguistic, and socioeconomic backgrounds, leveraging team resources to ensure equitable and lawful treatment Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Multi-agency task force leadership — coordinates CBP contributions within joint law enforcement task forces targeting transnational criminal organizations, aligning port enforcement actions with broader investigative timelines Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Partnership program development — builds formal collaboration agreements and communication protocols with partner agencies and port stakeholders to improve enforcement coordination and information sharing efficiency Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
6Character9 statements
Emerging
  1. Regulatory impartiality — applies customs and immigration rules consistently to all travelers regardless of national origin, appearance, or socioeconomic status, without selective enforcement Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Evidence integrity — handles seized contraband, documents, and personal property according to chain-of-custody procedures to preserve evidentiary value and prevent tampering Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Enforcement accountability — documents all enforcement actions, findings, and decisions accurately and completely, accepting personal responsibility for the legal and procedural soundness of each determination Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Gratuity refusal — declines offers of compensation, gifts, or facilitation payments from travelers or commercial interests attempting to bypass inspection requirements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Use-of-force ethical compliance — applies force only within authorized legal parameters and agency policy, documenting all incidents with factual accuracy and self-reporting without external prompting Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Detainee dignity maintenance — treats detained individuals with lawful respect and procedural fairness throughout the detention and processing cycle, regardless of the nature of the violation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Whistleblower responsibility — reports observed misconduct, corruption, or procedural violations by colleagues or supervisors through appropriate agency channels without delay Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Ethical enforcement culture building — champions integrity standards within the port workforce through consistent modeling, peer accountability conversations, and formal recognition of ethical enforcement conduct Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Public trust stewardship — represents the CBP mission in community interactions, congressional engagements, and public forums in ways that reinforce lawful, professional, and respectful border enforcement Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
7Creativity8 statements
Emerging
  1. Alternative questioning approach — applies varied interview techniques when standard questions yield insufficient information from a traveler, adjusting strategy in real time to elicit more complete responses Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Inspection method variation — applies non-routine physical inspection sequences when standard cargo or baggage checks do not resolve anomaly indicators Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Concealment tactic anticipation — generates hypotheses about novel smuggling concealment methods based on emerging patterns and applies experimental search techniques to detect previously unseen approaches Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Documentation gap bridging — develops innovative approaches to documenting complex enforcement encounters that fall outside standard reporting templates while maintaining legal defensibility Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Enforcement problem solving — devises unconventional but lawful enforcement strategies for high-complexity interdictions where standard protocols do not provide clear procedural guidance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Technology application innovation — identifies new uses for existing scanning, database, or biometric tools to improve detection rates for specific contraband or inadmissible traveler categories Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Enforcement protocol redesign — develops and pilots revised inspection procedures that address emerging smuggling vectors or traveler deception tactics, sharing results with national CBP training and policy offices Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Cross-agency innovation facilitation — brokers knowledge exchange sessions with partner agencies to surface enforcement practices that can be adapted and integrated into port-of-entry operations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
8Growth Mindset8 statements
Emerging
  1. Supervisory feedback integration — incorporates corrective feedback from supervisors following admissibility errors or procedural deviations without defensiveness Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Regulatory change engagement — treats updated visa categories, trade agreement provisions, or enforcement directives as learning opportunities rather than operational disruptions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. After-action learning application — extracts specific behavioral and procedural lessons from enforcement outcomes, including cases where violations were missed, and applies changes in subsequent operations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Cross-training pursuit — seeks exposure to air, land, and sea port environments, commercial cargo operations, and immigration adjudication to broaden enforcement competency Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Complex case persistence — sustains focused investigative effort through lengthy secondary inspections, document verification processes, and legal coordination even when outcomes remain uncertain Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Enforcement evolution adaptation — updates personal skill sets and enforcement approaches in response to evolving smuggling methods, new traveler deception tactics, and changing legal frameworks Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Learning culture facilitation — establishes formal and informal mechanisms for officers to share enforcement lessons, near-misses, and detected smuggling innovations across the port workforce Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Professional development advocacy — identifies high-potential officers and actively sponsors their participation in advanced training, specialized units, and interagency assignments to accelerate competency growth Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
9Mindfulness8 statements
Emerging
  1. Sustained attention during repetitive inspection — maintains consistent observation quality across high-volume primary inspection shifts, resisting attention fatigue during low-stimulus processing periods Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Emotional baseline awareness — recognizes personal stress or frustration accumulation during difficult traveler encounters and applies brief regulation techniques before re-engaging Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Deliberate pre-interview centering — establishes focused attentional state before secondary examination interviews to ensure full presence and accurate behavioral observation throughout the interaction Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. High-pressure decision pacing — resists rushed enforcement decisions during congested port conditions by maintaining intentional decision-checking steps even under queue pressure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Threat environment awareness — sustains calibrated situational awareness across the port-of-entry environment simultaneously while conducting traveler interviews, monitoring surroundings for emerging safety threats Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Emotionally charged encounter regulation — maintains professional composure and procedural focus during encounters involving hostile, distressed, or manipulative travelers without allowing emotional escalation to compromise enforcement quality Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Mindfulness practice integration — introduces structured attention and emotional regulation practices into shift preparation and post-incident protocols, reducing officer burnout and improving enforcement consistency across the port Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Trauma-informed awareness modeling — demonstrates and teaches recognition of personal trauma exposure accumulation from enforcement work, normalizing help-seeking and modeling sustainable self-regulation practices for the port workforce Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
10Fortitude9 statements
Emerging
  1. Routine enforcement discomfort tolerance — completes required inspections of unpleasant cargo, distressing personal situations, or confrontational travelers without abandoning procedural responsibility Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Initial adversity continuance — maintains assigned duties through shift disruptions, unexpected enforcement events, or adverse weather at land border crossings without requiring supervisory redirection Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Prolonged secondary examination persistence — sustains thorough inspection procedures through multi-hour secondary examinations of complex cargo or traveler situations without reducing rigor as time extends Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Dangerous enforcement engagement — executes vehicle stops, contraband seizures, and detainment actions in physically or personally threatening situations while maintaining procedural compliance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Legal challenge resilience — maintains enforcement conviction and procedural confidence when enforcement decisions are contested through administrative appeals, federal litigation, or public scrutiny Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Sustained high-operations tempo — delivers consistent enforcement quality across extended surge operations, government shutdown periods, or mass migration events that compress resources and extend duty hours Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Moral injury navigation — continues mission-focused professional conduct when enforcement duties require actions that produce personal ethical tension, such as family separations or asylum denials, without abandoning lawful procedure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Organizational resilience leadership — guides the port workforce through sustained high-stress operational periods, resource shortfalls, or morale challenges by modeling composed, mission-committed leadership Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Courageous integrity maintenance — challenges unlawful orders, reports systemic misconduct, and advocates for procedural correction through official channels despite personal or professional risk Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Show O*NET source anchors58 anchors · skillscrosswalk.com

O*NET enrichment · skillscrosswalk.com

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Source anchors that ground each statement

Related titles
Agriculture Specialist · Air Import Specialist · Border Patrol Agent · Canine Enforcement Officer (K-9 Enforcement Officer) · Customs and Border Patrol Agent · Customs Import Specialist · Customs Inspector · Customs Officer · Customs Opener · Customs Packer · Customs Specialist · Customs Verifier
RAPIDS apprenticeships
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O*NET skills
Critical ThinkingActive ListeningSpeakingReading ComprehensionSocial PerceptivenessWritingMonitoringJudgment and Decision MakingCoordinationActive LearningComplex Problem SolvingPersuasionNegotiationService OrientationTime Management
Knowledge domains
Law and GovernmentPublic Safety and SecurityEnglish LanguageCustomer and Personal ServicePsychologyAdministrativeComputers and ElectronicsGeographySociology and AnthropologyEducation and TrainingForeign Language
Abilities
Near VisionInductive ReasoningProblem SensitivityOral ExpressionOral ComprehensionSpeech ClarityWritten ComprehensionDeductive ReasoningSpeech RecognitionWritten Expression
Work styles
IntegrityDependabilityAttention to DetailCautiousnessStress ToleranceSelf-Control
Technology
Data base user interface and query softwareOffice suite softwareMobile location based services softwareCloud-based management softwareSpreadsheet softwareElectronic mail softwareWord processing softwareEnterprise resource planning ERP software
Tasks · seed anchors for statements
  1. Examine immigration applications, visas, and passports and interview persons to determine eligibility for admission, residence, and travel in the U.S.
  2. Detain persons found to be in violation of customs or immigration laws and arrange for legal action, such as deportation.
  3. Inspect cargo, baggage, and personal articles entering or leaving U.S. for compliance with revenue laws and U.S. customs regulations.
  4. Locate and seize contraband, undeclared merchandise, and vehicles, aircraft, or boats that contain such merchandise.
  5. Interpret and explain laws and regulations to travelers, prospective immigrants, shippers, and manufacturers.
  6. Institute civil and criminal prosecutions and cooperate with other law enforcement agencies in the investigation and prosecution of those in violation of immigration or customs laws.
  7. Testify regarding decisions at immigration appeals or in federal court.
  8. Record and report job-related activities, findings, transactions, violations, discrepancies, and decisions.
CIP education codes
03.020843.010043.010743.011443.011543.011943.012043.012243.0402

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.