First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers
Context coveredThis framework covers first-line supervisory practice in landscaping, lawn service, and groundskeeping operations across commercial, institutional, and public grounds environments at Job Zone 3 preparation level.
- Safety procedures and work standards — recognize and follow under direct supervisor guidance on a commercial landscaping crew.
- Daily crew schedules — assist in reviewing and communicating to team members based on task priority lists provided by a supervisor.
- Grounds conditions such as soil health and plant vitality — observe and document during supervised tours of parks, cemeteries, or golf courses.
- Basic landscaping tasks including mowing, mulching, and watering — perform with minimal oversight on assigned residential or commercial sites.
- Verbal instructions from supervisors — receive and relay accurately to crew members during routine groundskeeping operations.
- Fertilizer and pesticide mixing procedures — follow labeled protocols under direct supervision on maintained turf or garden areas.
- Completed landscaping work — compare against basic specifications checklists under the guidance of an experienced supervisor.
- Spreadsheet and office suite software — enter time, inventory, and task data as directed for landscaping crew operations.
- Equipment availability and readiness — check and report to a supervisor before daily field assignments begin.
- Customer and safety concerns — identify and escalate to a supervisor promptly during grounds maintenance activities.
- Crew work schedules — coordinate and adjust based on weather conditions, equipment availability, and shifting project priorities on municipal or private grounds.
- Operating procedures and safety standards — communicate and reinforce consistently to a small landscaping crew with reduced supervisory oversight.
- Plant and soil conditions — assess during routine grounds tours and recommend corrective actions such as aeration, irrigation adjustment, or pest treatment.
- Fertilizer, herbicide, and insecticide applications — direct crew mixing and application activities in compliance with label requirements and site contracts.
- Project timelines and task deadlines — monitor progress across active landscaping jobs and redirect crew effort when milestones are at risk.
- Tree trimming, shrub pruning, and turf care — perform and demonstrate correct techniques to crew members during on-site training situations.
- Completed work quality — inspect against contract specifications and provide corrective feedback to workers on commercial or institutional grounds.
- Inventory management software — track supply levels of fertilizers, chemicals, and equipment parts to ensure continuous field operations.
- Conflict or performance issues within a crew — address using active listening and clear communication to maintain cooperation on a job site.
- Work instructions and safety data sheets — read and interpret accurately to ensure proper crew execution of chemical application tasks.
- Comprehensive operating procedures and safety protocols — establish, document, and enforce autonomously across multiple crews on large commercial or institutional grounds contracts.
- Complex crew scheduling scenarios — resolve independently by balancing personnel availability, equipment capacity, and weather disruptions across concurrent landscaping projects.
- Full grounds inspection tours — conduct across diverse environments such as botanical gardens, golf courses, and cemetery properties, identifying agronomic and aesthetic deficiencies.
- Non-routine pest, disease, or soil problems — diagnose through critical thinking and direct targeted chemical or cultural treatment programs without escalation.
- Mixed-skill crews of landscaping and groundskeeping workers — direct, instruct, and evaluate to achieve consistent performance on complex maintenance and installation projects.
- Contract compliance and quality assurance — verify through systematic inspection of finished work, resolving discrepancies directly with clients or project managers.
- Training plans for new and developing crew members — design and deliver using varied instructional strategies tailored to hands-on outdoor learning environments.
- Time accounting and database software — use proficiently to generate accurate labor, cost, and project status reports for management review.
- Irrigation system performance and water management needs — assess and coordinate corrective maintenance to sustain healthy turf and plantings on managed properties.
- Customer service interactions and site-specific requirements — manage independently, translating client expectations into precise crew task assignments and measurable quality outcomes.
- Organizational safety culture and operating standards — set policy-level direction that governs all landscaping, lawn service, and groundskeeping crews across an enterprise or large public agency.
- Strategic workforce planning — lead hiring, deployment, and development of supervisory and crew personnel to sustain operational capacity across seasonal demand cycles.
- Long-range grounds maintenance programs — design for complex facilities such as large park systems or campuses, integrating sustainability, budget, and horticultural best practices.
- Departmental performance metrics and continuous improvement initiatives — establish, measure, and refine to elevate service quality and cost-effectiveness across all maintained sites.
- Cross-functional coordination with engineering, administration, and public safety teams — lead to align grounds operations with broader facility or municipal management goals.
- Vendor and contract relationships — negotiate and manage to secure favorable terms for chemicals, equipment, and subcontracted landscaping services at organizational scale.
- Advanced chemical and integrated pest management programs — authorize and oversee organization-wide, ensuring regulatory compliance and environmental stewardship across all properties.
- Technology adoption decisions including inventory, scheduling, and reporting software — evaluate and champion to modernize operational workflows for all supervisory and field staff.
- Mentorship and succession planning for emerging supervisors — lead through structured coaching, performance feedback, and tailored learning strategies within a grounds management career pathway.
- Organizational response to crisis conditions such as storm damage, drought, or disease outbreaks — direct resource reallocation and communications to protect grounds assets and maintain service continuity.
AI-at-Work Competency Framework
Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.Subscriber featureAuthoritative source data identified for 998 occupations
AI-at-Work Competency Framework
How a worker at each mastery level uses, directs, and evaluates AI tools in this occupation. Each statement cites its evidence inline; click a citation chip to verify the source.
- AI-assisted schedule drafting — enters crew availability, job priorities, and weather data into an AI tool to generate a first-pass work schedule, then reviews and manually adjusts the output before distributing to crews Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
- Basic reporting support — pastes inspection notes from grounds tours into an AI assistant to produce formatted condition reports, reducing documentation time while the supervisor retains all observational judgments Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
- Weather-aware crew routing — directs an AI tool to reorganize daily crew assignments when forecast changes arise, validating the reprioritized task list against equipment availability and deadlines before approval Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
- Safety procedure drafting — prompts an AI assistant to draft or update operating-procedure language for personnel safety standards, then edits the output against site-specific conditions and regulatory requirements Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
- Personnel performance tracking — uses an AI tool to aggregate attendance, task-completion, and incident records into summary dashboards, freeing supervisory attention for direct observation and coaching Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
- Integrated workload monitoring — configures an AI-enabled monitoring workflow that flags schedule slippage and resource bottlenecks in real time, allowing the supervisor to intervene before deadlines are missed Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
- Multi-crew coordination delegation — hands off structured briefs covering site conditions, crew skills, and material inventory to an AI assistant to produce coordinated multi-crew task plans, then reviews feasibility and signs off Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
- Grounds-condition trend analysis — feeds periodic soil, plant, and turf inspection logs into an AI tool to identify deterioration patterns across seasons, using the output to adjust maintenance cycles proactively Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
- Autonomous-task boundary setting — defines clear scope and verification checkpoints for AI-generated scheduling and reporting workflows, maintaining supervisory authority over all personnel decisions while AI handles high-volume administrative throughput Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
- Cross-site operational benchmarking — directs AI tools to compare performance metrics, crew productivity, and resource utilization across multiple sites, synthesizing findings into strategic staffing and equipment-investment recommendations presented to management Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
- AI-literacy coaching — trains crew leads and junior supervisors to prompt AI scheduling and monitoring tools correctly, establishing team-wide standards that prevent over-reliance on AI output for safety-critical or personnel judgment calls Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Evidence pack
- AEI usage
- Task observations: 277Augment share: 27.7%Time saved: 89.7%AI autonomy: 2.58
- SAFI positioning
- Top skill: MonitoringScore: 57.9 / 100precision: category_estimate
- WEF cluster
- Technology Use, Monitoring and Controltechnology_use_monitoring_control
Pathsmith Durable Skills Framework
Pathsmith Durable Skills Framework
Ten durable-skill domains mapped to four proficiency/role levels for each occupation. Each statement is aligned to the Pathsmith taxonomy, derived from trusted grounding data and mapped to occupation-specific O*NET tasks and skills.
1Communication10 statements
- Crew instruction delivery — conveys basic task assignments to landscaping workers using clear verbal directions on job sites Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Customer interaction — responds to straightforward client questions about lawn care schedules or service outcomes with accurate information Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Safety protocol communication — explains operating procedures and work standards to crew members in pre-shift briefings, confirming comprehension before work begins Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Progress reporting — relays project status updates to clients or management using accurate field observations from ground inspections Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Active listening in field settings — interprets worker concerns or questions about equipment and task assignments, adjusting instructions accordingly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Contract specification communication — articulates conformance expectations to crews and clients by referencing specific standards observed during completed-work inspections Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Multilingual crew briefing — delivers work instructions and safety requirements using plain language, visual aids, or bilingual communication to ensure all crew members understand assignments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Incident documentation — composes written reports describing safety incidents, equipment failures, or non-conformance findings with precise field detail Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Stakeholder communication leadership — presents landscape project plans, budget implications, and crew performance data to property managers or executive clients using structured, professional oral and written formats Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Communication system design — develops standardized briefing templates, daily log formats, and crew communication protocols that improve consistency across multiple landscaping crews Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
2Leadership9 statements
- Task delegation initiation — assigns specific groundskeeping duties such as mowing, pruning, or fertilizing to individual workers based on posted schedules Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Accountability modeling — demonstrates safe equipment operation and proper horticultural technique to set behavioral expectations for new crew members Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Crew scheduling leadership — builds daily and weekly work schedules for landscaping crews by weighing project priorities, equipment availability, and weather conditions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Performance standard enforcement — identifies workers not meeting established procedures and intervenes with corrective direction during active groundskeeping operations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Safety culture leadership — establishes and enforces operating procedures that protect personnel safety across all groundskeeping sites, holding crew members accountable to published standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Field supervision execution — directs the full range of crew activities including cultivating, mulching, applying pesticides, and pruning, adjusting assignments as conditions change throughout the workday Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Personnel development — identifies skill gaps in landscaping workers and provides on-site coaching to build competency in horticultural and equipment tasks Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Multi-crew operational leadership — oversees simultaneous landscaping projects across multiple sites by establishing crew leads, setting performance benchmarks, and monitoring aggregate output against contract requirements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Organizational standard-setting — designs operating procedures and enforcement mechanisms that become adopted as departmental or company-wide groundskeeping standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
3Metacognition8 statements
- Self-assessment of horticultural knowledge — identifies personal gaps in plant, soil, or pest management knowledge and seeks information from experienced colleagues or reference materials Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Task prioritization awareness — recognizes when competing job-site demands exceed current planning capacity and requests supervisory guidance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Scheduling strategy reflection — reviews completed weekly crew schedules to identify patterns where weather or equipment availability disrupted timelines, adjusting future planning approaches Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Decision monitoring — tracks mid-project decisions about fertilizer application timing or crew reassignment and evaluates whether outcomes matched expectations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Supervisory approach evaluation — assesses own effectiveness in directing crew activities by comparing intended instructions with observed worker performance and adjusting communication strategies Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Learning transfer planning — applies lessons from past project delays or safety incidents to the design of improved procedures for upcoming landscaping contracts Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Metacognitive mentorship — coaches crew leaders to reflect on their own supervisory decisions, modeling structured self-evaluation routines that improve team-wide performance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Strategic self-calibration — benchmarks personal management decisions against industry best practices in grounds maintenance and uses that comparison to set professional development goals Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
4Critical Thinking9 statements
- Condition observation — identifies visible signs of plant stress, soil compaction, or pest damage during routine grounds tours and reports findings to senior supervisors Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Instruction verification — checks that crew task assignments align with contract specifications before work begins Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Weather-impact analysis — evaluates current and forecast weather conditions to determine whether scheduled mowing, seeding, or chemical application should proceed or be rescheduled Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Non-conformance identification — inspects completed landscaping work and distinguishes acceptable outcomes from deviations requiring rework based on contract standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Chemical application decision-making — analyzes soil conditions, plant health indicators, and label requirements to select appropriate fertilizer, herbicide, or pesticide formulations and application rates Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Root-cause analysis — investigates recurring turf or plant problems at managed sites, distinguishes between soil, irrigation, pest, and maintenance-practice causes, and selects corrective interventions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Schedule conflict resolution — evaluates competing priorities among multiple active projects and reallocates crew and equipment resources using evidence-based reasoning about impact and urgency Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Evidence-based procedure design — analyzes field performance data, incident records, and industry research to develop groundskeeping standards that demonstrably improve safety and quality outcomes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Systemic risk assessment — identifies latent safety or environmental hazards in landscaping operations before incidents occur, synthesizing regulatory requirements with site-specific conditions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
5Collaboration8 statements
- Peer support on job sites — assists fellow crew members with physically demanding landscaping tasks and shares equipment knowledge in routine daily operations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Cross-function coordination initiation — communicates crew readiness and schedule status to adjacent departments such as irrigation or facilities maintenance teams Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Crew coordination — aligns activities of workers performing simultaneous tasks such as mowing, edging, and pruning to maintain efficient workflow without task interference Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Client-crew liaison — translates client service expectations into actionable crew instructions, ensuring both parties' needs are represented during project execution Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Multi-trade project collaboration — coordinates groundskeeping crew activities with construction, irrigation, or hardscaping contractors on shared job sites to prevent conflicts and maintain timelines Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Shared safety responsibility — facilitates crew participation in hazard identification and safety planning, building collective ownership of operating procedures rather than top-down compliance alone Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Collaborative culture building — establishes norms and practices within landscaping crews that promote mutual support, shared problem-solving, and cross-training across horticultural specialties Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Inter-organizational partnership — develops working relationships with municipal parks departments, botanical institutions, or property management companies that enable coordinated multi-site groundskeeping programs Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
6Character9 statements
- Procedural honesty — accurately reports completed tasks, chemical quantities used, and work hours without omission or inflation on daily crew logs Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Personal safety accountability — wears required personal protective equipment during pesticide mixing and application and encourages crew members to do the same Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Regulatory compliance integrity — ensures crew adherence to pesticide licensing requirements, disposal regulations, and public safety restrictions without cutting procedural corners under time pressure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Equitable treatment — assigns tasks and schedules fairly across crew members, avoiding favoritism in workload distribution Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Ethical enforcement — documents and reports worker safety violations or contract non-conformance accurately even when doing so creates short-term operational friction Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Client trust stewardship — upholds commitments made to property owners or facility managers regarding service standards, timelines, and chemical usage transparency Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Professional accountability — accepts responsibility for crew performance outcomes, including errors in scheduling or plant care decisions, and communicates corrective actions proactively Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Integrity modeling at scale — establishes an organizational culture in which ethical reporting, safety compliance, and honest client communication are non-negotiable norms across all crews and supervisors Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Industry ethics advocacy — contributes to professional associations or regulatory processes that promote responsible chemical use, worker safety standards, and environmental stewardship in grounds maintenance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
7Creativity8 statements
- Adaptive task sequencing — proposes alternative task orders when standard workflows are disrupted by equipment failure or unexpected weather conditions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Planting arrangement suggestions — contributes ideas for plant placement or bed design that enhance visual appeal within client-specified parameters Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Problem-solving in field conditions — devises non-standard irrigation or soil amendment approaches when typical methods are unsuitable due to site constraints such as drainage issues or root competition Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Schedule innovation — creates scheduling configurations that maximize crew productivity during short weather windows, using creative resource pairing across multiple projects Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Sustainable practice integration — introduces water-efficient irrigation techniques, organic amendment strategies, or native plant selections into established maintenance programs to improve environmental outcomes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Visual landscape problem-solving — designs creative solutions for challenging groundskeeping contexts such as steep slopes, heavily shaded areas, or high-traffic turf zones that balance aesthetics with durability Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Innovative program design — develops new service offerings or maintenance methodologies such as integrated pest management programs or seasonal color rotation plans that differentiate the organization's capabilities Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Cross-industry idea transfer — applies principles from horticulture research, environmental science, or facilities management to create novel groundskeeping protocols that improve outcomes measurably Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
8Growth Mindset8 statements
- Feedback receptivity — accepts correction from experienced supervisors or agronomists regarding plant identification errors or improper chemical mixing without defensiveness Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Certification pursuit — enrolls in pesticide applicator licensing or horticultural training programs to expand formal groundskeeping qualifications Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Setback learning — analyzes causes of turf damage, project delays, or safety near-misses and applies findings to modify future crew instructions and scheduling decisions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Skill expansion effort — volunteers to learn unfamiliar equipment operation or advanced pruning techniques beyond current supervisory requirements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Continuous improvement practice — systematically reviews season-end project outcomes across all managed sites and implements documented changes to procedures for the following season Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Challenge-seeking leadership — accepts responsibility for complex or unfamiliar groundskeeping projects such as botanical garden restoration or athletic field renovation as opportunities for professional development Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Growth culture cultivation — builds crew-level learning routines such as post-project debriefs and cross-training rotations that institutionalize continuous improvement across the workforce Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Mentor-driven development — identifies high-potential workers and provides structured developmental challenges, feedback, and advancement opportunities that accelerate their supervisory readiness Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
9Mindfulness8 statements
- Hazard awareness — maintains attentive observation of job-site conditions including equipment proximity, chemical exposure risks, and uneven terrain during active groundskeeping operations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Stress recognition — notices personal stress responses during high-demand scheduling periods and applies basic self-regulation techniques to maintain decision quality Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Present-moment crew monitoring — sustains focused observation of worker activities throughout the shift to detect unsafe behaviors or quality deviations before they escalate Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Deliberate inspection practice — conducts grounds tours with full attentional focus on plant and soil conditions, resisting distraction from administrative tasks during field assessment time Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Intentional communication — approaches difficult conversations with clients or underperforming workers with composure and deliberate word choice, managing emotional reactivity to achieve productive outcomes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Environmental attunement — reads subtle site conditions such as early pest infestation signs, compaction patterns, or drainage irregularities through sustained, practiced observational attention during routine inspections Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Mindful leadership modeling — demonstrates regulated, present-focused supervisory behavior under high-pressure conditions such as storm-damage response or contract disputes, creating psychological safety for crew members Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Organizational attentiveness — maintains awareness of cumulative fatigue, morale, and stress patterns across the crew workforce and proactively adjusts scheduling or workload to prevent burnout-related safety risks Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
10Fortitude8 statements
- Weather adversity response — continues essential groundskeeping operations during physically demanding heat, cold, or post-storm conditions while maintaining safety compliance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Workload persistence — completes assigned supervision responsibilities during periods of crew understaffing without compromising inspection and monitoring standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Deadline pressure endurance — maintains crew direction and quality oversight on projects with compressed timelines, sustaining performance standards despite time constraints Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Conflict navigation — addresses worker disciplinary situations or client complaints directly and constructively, without avoidance or escalation of interpersonal tension Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Seasonal demand resilience — sustains high-quality crew supervision and scheduling effectiveness across the full intensity of peak growing and storm-response seasons without withdrawal from difficult operational demands Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Uncertainty management — makes confident crew and resource deployment decisions during ambiguous conditions such as unpredicted weather shifts or sudden equipment failure, keeping projects on track Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Organizational resilience leadership — guides crews through extended high-stress operational periods such as natural disaster response or major facility renovation with sustained morale, performance, and safety compliance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Courageous accountability — reports unsafe conditions, regulatory violations, or contractual non-compliance to appropriate authorities even when doing so creates organizational or interpersonal risk Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Show O*NET source anchors65 anchors · skillscrosswalk.com
O*NET enrichment · skillscrosswalk.com
Suggest an O*NET correctionSource anchors that ground each statement
- Establish and enforce operating procedures and work standards that will ensure adequate performance and personnel safety.
- Schedule work for crews, depending on work priorities, crew or equipment availability, or weather conditions.
- Tour grounds, such as parks, botanical gardens, cemeteries, or golf courses, to inspect conditions of plants and soil.
- Monitor project activities to ensure that instructions are followed, deadlines are met, and schedules are maintained.
- Direct activities of workers who perform duties, such as landscaping, cultivating lawns, or pruning trees and shrubs.
- Inspect completed work to ensure conformance to specifications, standards, and contract requirements.
- Plant or maintain vegetation through activities such as mulching, fertilizing, watering, mowing, or pruning.
- Direct or perform mixing or application of fertilizers, insecticides, herbicides, or fungicides.
Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.