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Legal Secretaries and Administrative Assistants

SOC 43-6012.00Job Zone 3 · Medium Preparationv.26.05

Context coveredThis framework covers legal secretarial and administrative support competencies within law firm, corporate legal department, and government legal office environments, spanning document preparation, case file management, billing, scheduling, and attorney support across civil and regulatory practice contexts.

Emerging
Entry / Apprentice
  1. Legal documents and case filesorganize and label under direct attorney supervision in a law office filing system.
  2. Word processing softwareproduce basic legal correspondence drafts following firm-provided templates and style guides.
  3. Incoming and outgoing telephone callsreceive and route accurately using law office phone protocols under close guidance.
  4. Photocopies of correspondence and printed legal matterproduce and collate following established office procedures.
  5. Legal mail and fax transmissionsprepare and send to clients and court officials under step-by-step supervisor direction.
  6. Client intake forms and accident report documentscomplete legibly using information supplied by supervising attorneys.
  7. Legal terminology and document typesrecognize and distinguish basic categories such as motions, summonses, and subpoenas in a supervised setting.
  8. Calendar and scheduling softwareenter attorney appointments and court dates as directed by supervising staff.
  9. Law library materials and reference bindersretrieve, refile, and maintain organization under established library protocols.
  10. Client information and employment recordsgather and consolidate from provided sources under attorney instruction in support of case preparation.
Developing
Mid-level / Established
  1. Legal case files and document repositoriesmaintain and audit for completeness with minimal oversight across multiple active matters in a busy law office.
  2. Legal documents including subpoenas, complaints, and pretrial agreementsprepare and proofread routinely, applying knowledge of jurisdictional formatting requirements.
  3. Client invoices and billing statementsprepare and distribute using billing and invoicing software, reconciling entries against recorded attorney time.
  4. Legal correspondencecoordinate delivery via mail, fax, and courier services to clients, witnesses, and court officials within filing deadlines.
  5. Document management softwareorganize, retrieve, and version-control legal files across concurrent cases with reduced supervision.
  6. Medical, employment, and court recordsrequest and compile for attorneys in support of discovery and case-building activities.
  7. Trial and courtroom request formscomplete accurately by cross-referencing case schedules and procedural requirements.
  8. Telephone communications with clients and opposing counselmanage professionally, applying active listening and social perceptiveness in a legal services environment.
  9. Accounting softwareprocess routine account payable expenses and reconcile law firm vendor invoices under standard firm procedures.
  10. Time management across competing deadlinesprioritize and sequence administrative tasks to ensure all court-imposed filing dates are met.
Proficient
Senior / Expert IC
  1. Complex legal documents such as appeals, motions, and settlement agreementsdraft, proofread, and finalize autonomously to court-ready standard across diverse practice areas.
  2. Case file systems and law library resourcesdesign and maintain comprehensive organizational structures that support seamless attorney retrieval and regulatory compliance.
  3. Client billing cycles and invoice disputesmanage end-to-end using billing and invoicing software, resolving discrepancies and escalating only exceptional issues.
  4. Non-routine legal correspondence and time-sensitive filingscoordinate multi-channel delivery with courts, clients, and agencies while monitoring confirmation of receipt.
  5. Attorney information-gathering effortslead independently, identifying and subpoenaing employment, medical, and expert records critical to litigation strategy.
  6. Cloud-based document access and collaboration platformsadminister and troubleshoot to ensure secure, audit-compliant sharing among attorneys and external parties.
  7. Critical review of completed legal forms and intake documentsevaluate for accuracy, completeness, and compliance before submission to courts or regulatory bodies.
  8. Desktop publishing and word processing toolsproduce professionally formatted pleadings, briefs, and client-facing materials that meet exacting court presentation standards.
  9. Confidential client communicationshandle with demonstrated integrity and cautiousness, exercising independent judgment on sensitivity and escalation thresholds.
  10. Office-wide scheduling and docket managementmaintain master litigation calendars, anticipating conflicts and coordinating across multiple attorneys' caseloads.
Advanced
Lead / Principal / Executive
  1. Administrative support standards and document-management policiesestablish and enforce firm-wide to ensure consistency, accuracy, and regulatory compliance across all practice groups.
  2. Legal secretarial and administrative staffmentor, train, and evaluate to develop competency at emerging and developing levels in document preparation and court procedures.
  3. Firm billing and accounts payable workflowsredesign and optimize using integrated accounting and project management software to improve efficiency and reduce revenue leakage.
  4. Technology adoption initiativeslead evaluation and rollout of new document management, scheduling, and cloud-sharing platforms across the administrative department.
  5. Cross-functional coordination between attorneys, paralegals, and administrative teamsorchestrate at organizational scale to ensure seamless case lifecycle management.
  6. Quality assurance protocols for legal document productiondevelop and audit to uphold zero-defect standards in high-stakes litigation and transactional environments.
  7. Vendor and court liaison relationshipscultivate and manage strategically, negotiating service levels for courier, process serving, and legal research resources.
  8. Office operational procedures and administrative handbooksauthor and periodically revise to reflect evolving court rules, technology changes, and firm growth.
  9. Risk and compliance oversight for administrative functionsidentify procedural vulnerabilities in filing, records retention, and client communication and implement corrective controls.
  10. Strategic resource planning for the administrative support functionforecast staffing, technology, and workflow needs in alignment with firm growth and practice area priorities.

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Show O*NET source anchors51 anchors · skillscrosswalk.com

O*NET enrichment · skillscrosswalk.com

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Source anchors that ground each statement

Related titles
Accredited Legal Secretary · Certified Legal Secretary Specialist · Confidential Secretary · Law Firm Administrator · Law Office Assistant · Law Secretary · Legal Administrative Assistant (Legal Admin Assistant) · Legal Administrator (Legal Admin) · Legal Coordinator · Legal Executive Assistant (Legal Exec Assistant) · Legal Management Assistant · Legal Office Support Assistant
RAPIDS apprenticeships
O*NET skills
Reading ComprehensionActive ListeningWritingSpeakingTime ManagementCritical ThinkingMonitoringSocial PerceptivenessCoordinationService Orientation
Knowledge domains
AdministrativeEnglish LanguageLaw and GovernmentCustomer and Personal ServiceComputers and ElectronicsAdministration and ManagementPublic Safety and Security
Abilities
Written ComprehensionOral ComprehensionNear VisionOral ExpressionWritten ExpressionSpeech ClaritySpeech RecognitionInformation OrderingSelective AttentionCategory Flexibility
Work styles
Attention to DetailDependabilityIntegrityCooperationCautiousnessSelf-Control
Technology
Data base user interface and query softwareDocument management softwareAccounting softwareCalendar and scheduling softwareHuman resources softwareBilling and invoicing softwareProject management softwareDesktop publishing softwareCloud-based data access and sharing softwareWord processing software
Tasks · seed anchors for statements
  1. Organize and maintain law libraries, documents, and case files.
  2. Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.
  3. Prepare and distribute invoices to bill clients or pay account expenses.
  4. Prepare, proofread, or process legal documents, such as summonses, subpoenas, complaints, appeals, motions, or pretrial agreements.
  5. Make photocopies of correspondence, documents, and other printed matter.
  6. Assist attorneys in collecting information such as employment, medical, and other records.
  7. Complete various forms, such as accident reports, trial and courtroom requests, and applications for clients.
  8. Receive and place telephone calls.
CIP education codes
22.0301

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me®, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.