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Office Machine Operators, Except Computer

SOC 43-9071.00Job Zone 2 · Some Preparationv.26.05

Context coveredThis framework covers the full range of office machine operation competencies — from entry-level equipment use and job order reading through advanced workflow management, team leadership, and strategic oversight — in office production, print services, and administrative support environments typical of Job Zone 2 practitioners.

Sources:O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.SkillsCrosswalkSkillsCrosswalk — O*NET enrichment + adjacency index. Opens in new tab.
Emerging
Entry / Apprentice
  1. Job orders and work instructions — read and interpret under direct supervision to identify document type, required quantities, and materials needed in an office production environment.
  2. Original documents and print media — place in feed trays or position on scanner beds following established procedures on standard office reproduction equipment.
  3. High-speed photocopiers and basic office machines — operate under close guidance, producing routine copy jobs in a supervised office or print services setting.
  4. Machine speed, ink flow, and copy count — adjust basic settings with supervisor assistance when setting up equipment for a standard production run.
  5. Completed output and finished documents — sort, assemble, and perform basic proofing checks following step-by-step quality guidelines provided by a lead operator.
  6. Production records and output logs — complete simple records of daily work volumes, materials consumed, and job counts using provided paper or digital templates.
  7. Finished print and document jobs — deliver to designated recipients or output stations following established routing procedures within a workplace facility.
  8. Equipment error messages and paper jams — recognize common operational alerts and apply documented troubleshooting steps under direct supervision on office machines.
  9. Customer or client service interactions — listen actively and relay job requests to supervisors or senior operators in a front-facing office services environment.
  10. Office suite and document management software — navigate basic functions under guidance to log jobs and retrieve electronic files in support of machine operations.
Developing
Mid-level / Established
  1. Job orders for varied document types — read and interpret independently to plan sequencing of work, materials staging, and machine selection in a busy office production room.
  2. High-speed photocopiers, scanners, folding machines, and binders — operate routinely with minimal oversight, switching between equipment as production needs change throughout a shift.
  3. Machine settings including speed, focus, ink flow, and paper feed — set up and regulate with confidence for standard and recurring job types without supervisory prompting.
  4. Originals on camera tables and automated feed mechanisms — position and feed accurately for scanning or microfilm reproduction tasks, adapting for varying document sizes and conditions.
  5. Completed print and document packages — sort, collate, proof, and assemble with consistent accuracy before delivery, catching common errors such as missing pages or misalignment.
  6. Production volume logs and materials usage records — maintain complete and accurate daily documentation, flagging backlog situations to supervisors in a timely manner.
  7. Service pricing schedules and payment processing — compute job costs and receive payment, or compile accurate billing summaries for supervisor review in a customer-facing copy center.
  8. Time across concurrent production jobs — manage independently, prioritizing tasks to meet deadlines and minimize machine idle time during moderate-volume workdays.
  9. Document management and desktop publishing software — use routinely to prepare, format, and track document files in support of machine output in an office services environment.
  10. Equipment performance and output quality — monitor continuously during production runs, identifying deviations from expected results and making minor adjustments without waiting for direction.
Proficient
Senior / Expert IC
  1. Complex and non-routine job orders — analyze and translate into full production plans, selecting optimal equipment, settings, and workflows independently in a high-volume office production environment.
  2. Full range of office machines including addressing machines, stencil-cutters, bursters, microfilm printers, and inserting machines — operate and troubleshoot across the complete equipment inventory without supervision.
  3. Machine calibration factors such as ink viscosity, roller pressure, focus, and feed timing — fine-tune for specialized or high-quality jobs, drawing on accumulated technical knowledge to achieve precise output.
  4. Output quality across large production runs — monitor with sustained selective attention, detecting subtle defects in registration, density, or binding and implementing corrective action before significant waste occurs.
  5. Billing computations and production cost analysis — perform accurately for complex or multi-component jobs, providing supervisors with detailed and reliable financial summaries in customer-facing environments.
  6. Production records, backlog reports, and materials inventory data — compile and analyze to identify efficiency gaps and recommend process improvements within the department.
  7. Critical judgment on ambiguous or incomplete job orders — exercise independently, consulting customers or stakeholders to clarify requirements before committing materials and machine time.
  8. Document management, database query, and spreadsheet software — leverage proficiently to track job status, manage records, and generate production reports in a digitally integrated office setting.
  9. Finished work packages for internal and external recipients — coordinate delivery logistics ensuring accuracy, timeliness, and proper handling of sensitive or confidential materials.
  10. Operational problems including recurring mechanical issues or quality failures — diagnose root causes using systematic observation and apply lasting solutions, escalating only when equipment repair is required.
Advanced
Lead / Principal / Executive
  1. Office machine operations policies and production standards — establish and document for the department, ensuring consistency, quality, and compliance across all operators and equipment types.
  2. New and less experienced operators — train, mentor, and evaluate on machine setup, job order interpretation, quality control, and safe equipment handling in a structured on-the-job learning environment.
  3. Equipment acquisition, maintenance scheduling, and vendor relationships — oversee to ensure the full fleet of office machines remains operational and cost-effective across the organization.
  4. Production workflow and staffing allocation — plan and optimize across competing priorities and deadlines, maximizing throughput and minimizing downtime in a multi-operator office services operation.
  5. Billing systems, pricing structures, and service cost models — design and maintain, ensuring accurate and competitive pricing for all document production services offered by the unit.
  6. Quality assurance standards for finished output — define, implement, and audit across all job types, holding the team accountable to measurable accuracy and presentation benchmarks.
  7. Technology upgrades including document management platforms, imaging software, and new equipment models — evaluate, recommend, and lead adoption to improve productivity and capabilities organization-wide.
  8. Production data, volume trends, and backlog metrics — analyze at a strategic level to forecast resource needs and present actionable operational insights to organizational leadership.
  9. Customer service protocols and escalation procedures — develop and model for the team, ensuring high-quality interactions with internal and external clients in all office services engagements.
  10. Departmental integrity and ethical standards for handling confidential documents — champion and enforce, establishing a culture of dependability and information security across the entire office production function.

AI-at-Work Competency Framework

Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.
Subscriber feature

Authoritative source data identified for 998 occupations

How a worker at each mastery level uses, directs, and evaluates AI tools in this occupation. Each statement cites its evidence inline; click a citation chip to verify the source.

Emerging
  1. Basic job-order reading with AI assistance — uses an AI tool to parse and summarize written job orders, confirming quantities and material requirements before operating any machine Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
Developing
  1. Machine-output quality monitoring — applies AI-assisted inspection prompts to flag sorting or assembly errors in completed print or scan runs, reducing manual proof time while retaining final human sign-off Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  2. Workflow scheduling support — feeds job queues into an AI assistant to sequence machine tasks by deadline and material availability, applying personal judgment to override suggested order when floor conditions change WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Proficient
  1. Routine operation delegation — hands off repetitive high-volume copy, fold-and-insert, or binding runs to semi-automated machine sequences configured with AI-optimised settings, monitoring output quality at defined checkpoints Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  2. Fault triage acceleration — describes machine error codes and symptom patterns to an AI assistant, receives ranked corrective actions, and selects the appropriate fix based on direct equipment knowledge Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  3. Production reporting — directs an AI tool to compile job-completion logs and throughput metrics from operator records, then reviews and certifies the summary before submission Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
Advanced
  1. End-to-end job choreography — orchestrates AI-generated run plans across multiple machine types (high-speed copier, scanner, binder, burster) using step-by-step verification gates, retaining operational authority over sequencing and quality standards Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Upskilling through AI-assisted diagnostics — systematically uses AI tools to decode unfamiliar machine behaviours, building expanded troubleshooting expertise that raises the operator's effective skill ceiling beyond routine Operation and Control tasks Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  3. Process improvement advocacy — synthesises AI-produced throughput analyses and error-frequency reports into recommendations for workflow redesign, presenting findings to supervisors with operator-grounded context that the AI output alone cannot supply Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Evidence pack
AEI usage
Task observations: 214
Augment share: 21.4%
Time saved: 91%
AI autonomy: 2.83
SAFI positioning
Top skill: Operation and Control
Score: 62.1 / 100
Quadrant: Q3_upskilling_window
precision: category_estimate
WEF cluster
Human-Technology Interaction
human_technology_interaction
Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.

Pathsmith Durable Skills Framework

Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Subscriber feature

Ten durable-skill domains mapped to four proficiency/role levels for each occupation. Each statement is aligned to the Pathsmith taxonomy, derived from trusted grounding data and mapped to occupation-specific O*NET tasks and skills.

1Communication10 statements
Emerging
  1. Job order interpretation — reads basic job orders to identify work type, quantity, and materials needed before beginning machine operation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Delivery confirmation — verbally confirms completed work delivery with recipients using clear and simple language Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Billing communication — provides supervisors with accurate billing details and job volume summaries using organized verbal or written reports Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Operator status reporting — communicates machine status, backlogs, or output issues to supervisors in a timely and structured manner Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Customer service interaction — explains service options, pricing, and timelines to customers using plain language appropriate to the audience Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Production record documentation — completes written records of work volumes, materials used, and backlog status with clarity and precision Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Work specification clarification — asks targeted questions to resolve ambiguities in job orders before initiating large production runs Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Multi-party coordination — relays job status updates across operators, supervisors, and customers to maintain workflow continuity Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Process communication leadership — develops standardized written templates for job order intake and production reporting that improve team-wide documentation accuracy Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Cross-functional briefing — leads shift handoff briefings that communicate outstanding backlogs, machine conditions, and priority jobs to incoming operators Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
2Leadership9 statements
Emerging
  1. Task initiation — independently reads and acts on job orders without requiring repeated instruction, demonstrating personal ownership of assigned work Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Supply accountability — takes responsibility for restocking materials and reporting shortages before they disrupt production Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Workflow self-direction — prioritizes competing job orders based on deadlines and output requirements without supervisor prompting Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Peer guidance — assists newly assigned operators in locating job order information and setting up machines correctly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Production pace leadership — manages personal output targets and monitors team throughput to ensure daily volume goals are met Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Quality accountability — takes responsibility for proof-checking completed work before delivery, escalating defects rather than passing substandard output Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Backlog ownership — identifies and communicates production backlogs proactively, recommending resource adjustments to supervisors Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Operator mentorship — guides less experienced operators through machine setup, adjustment protocols, and job order interpretation in a structured and repeatable way Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Operational improvement leadership — leads initiatives to reduce waste, improve throughput, or standardize setup procedures across the operations team Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
3Metacognition8 statements
Emerging
  1. Error self-recognition — identifies when output quality does not match job order specifications and pauses the job to reassess machine settings Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Learning from setup mistakes — reflects on incorrect machine adjustments and notes corrections for future reference Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Setup strategy awareness — evaluates which sequence of machine adjustments produces the most consistent output for different job types before beginning production Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Production monitoring self-check — periodically pauses to assess whether current output pace aligns with job deadlines and adjusts approach accordingly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Job complexity assessment — accurately gauges own skill limits when facing unfamiliar machine configurations and seeks guidance rather than proceeding with uncertainty Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Workflow planning reflection — reviews completed production records to identify patterns in errors or delays and modifies personal operating procedures accordingly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Skill gap identification — systematically evaluates own proficiency across all operated machine types and pursues targeted practice to close identified gaps Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Process learning transfer — applies lessons from troubleshooting one machine type to diagnose and resolve similar issues on different equipment Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
4Critical Thinking9 statements
Emerging
  1. Job order analysis — reads job orders carefully to extract key specifications including quantity, material type, and machine settings required Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Output defect detection — compares finished output against job specifications to identify visible discrepancies before delivery Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Machine setting evaluation — assesses current speed, ink flow, and focus settings against job requirements and makes reasoned adjustments to optimize output Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Material selection judgment — selects appropriate materials for each job based on order specifications, available stock, and machine compatibility Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Root cause diagnosis — analyzes recurring output defects to determine whether the source is machine calibration, material quality, or operator technique Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Pricing accuracy review — evaluates computed service prices against job parameters, identifying errors before billing is submitted Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Production prioritization decision — determines the most efficient order for processing multiple concurrent jobs based on deadlines, complexity, and machine availability Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Process bottleneck analysis — systematically evaluates production workflows to identify inefficiencies in machine sequencing, material flow, or job order processing Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Evidence-based procedure improvement — uses production record data to build a reasoned case for procedural changes that reduce error rates and increase output consistency Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
5Collaboration9 statements
Emerging
  1. Shared workspace respect — maintains organized machine stations and material supplies to support smooth handoffs between operators Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Delivery coordination — coordinates with colleagues on completed work delivery logistics to avoid duplication or missed handoffs Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Production handoff communication — provides the incoming operator with a clear verbal or written summary of job status, machine settings, and outstanding tasks Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Cross-functional cooperation — works with customer service staff to clarify billing information and resolve job order discrepancies before processing Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Team throughput contribution — adjusts personal pace and task selection to balance team workload and prevent bottlenecks during peak production periods Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Shared equipment scheduling — coordinates with other operators to schedule machine use fairly and minimize idle time across the team Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Proof-checking partnership — collaborates with colleagues to sort, assemble, and verify completed work, distributing quality-check responsibilities equitably Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Cross-team process alignment — facilitates coordination between operators, supervisors, and administrative staff to streamline job intake, production, and delivery workflows Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Collaborative problem solving — leads team-based troubleshooting sessions when machine malfunctions or job order errors affect multiple operators simultaneously Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
6Character9 statements
Emerging
  1. Production record honesty — records accurate output volumes and material usage without inflating or omitting figures Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Machine care responsibility — reports machine malfunctions or damage promptly rather than leaving issues for the next operator to discover Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Billing integrity — computes and reports service prices accurately, correcting errors before they reach the customer or supervisor Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Professional punctuality — consistently begins assigned shifts and job runs on time, supporting uninterrupted production schedules Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Accountability for output quality — accepts responsibility for substandard work that passes through personal quality checks and takes corrective action without deflecting blame Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Confidentiality respect — handles sensitive documents processed through office machines with appropriate discretion and care Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Consistent professionalism — maintains a professional demeanor with customers and colleagues even during high-volume or high-pressure production periods Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Ethical modeling — demonstrates and enforces honest record-keeping, accurate billing, and transparent error reporting as the standard of conduct within the team Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Integrity under pressure — maintains accurate production records and billing figures without cutting corners even when throughput demands are high Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
7Creativity8 statements
Emerging
  1. Setup problem-solving — experiments with different machine settings when standard configurations fail to produce the required output quality Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Material substitution — identifies acceptable alternative materials when specified supplies are unavailable, enabling job continuation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Workflow sequencing innovation — devises a more efficient order of operations for processing multiple job types on shared equipment Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Error recovery improvisation — develops an immediate workaround when a machine component malfunctions mid-run to salvage as much of the job as possible Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Job complexity adaptation — modifies standard operating approaches creatively to accommodate unusual job order requirements not covered by existing procedures Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Space and material optimization — reorganizes workstation layout or material staging to reduce setup time and improve production flow Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Procedure innovation — designs new machine setup or quality-check procedures that solve recurring production challenges and are adopted team-wide Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Cross-equipment technique transfer — applies a technique developed for one machine type creatively to improve output quality or efficiency on a different machine Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
8Growth Mindset8 statements
Emerging
  1. New machine openness — approaches unfamiliar office machine types with willingness to learn, following setup instructions carefully without avoidance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Feedback receptivity — accepts supervisor corrections on machine adjustment errors and applies the feedback immediately to improve output Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Skill expansion effort — voluntarily seeks to become proficient on additional machine types beyond primary assignment to increase operational versatility Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Error-as-learning orientation — treats output defects and machine errors as diagnostic information rather than failures, using them to refine technique Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Persistent troubleshooting — continues working through machine calibration challenges methodically rather than abandoning the adjustment process prematurely Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Constructive criticism integration — incorporates feedback from production record reviews and quality checks into improved personal operating practices Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Continuous improvement commitment — consistently seeks out new production techniques, machine capabilities, or process efficiencies to advance team performance beyond current standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Challenge seeking — volunteers for the most complex or high-volume job runs to deliberately stretch capability and build mastery across all machine types Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
9Mindfulness9 statements
Emerging
  1. Operational focus — maintains sustained attention on machine operation during active runs to detect output deviations before they accumulate Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Pre-run preparation — reviews job order specifications deliberately before starting a job to avoid setup errors caused by rushing Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Noise and distraction management — sustains concentration on machine monitoring tasks in busy or noisy production environments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Pace self-regulation — recognizes when production pressure is causing errors and intentionally slows down to restore output accuracy Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Attentive operations monitoring — maintains consistent vigilance over machine output throughout long production runs, detecting subtle quality changes before they become significant defects Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Intentional task switching — transitions between multiple machine types or concurrent job orders deliberately, re-reading specifications to avoid carryover errors Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Emotional regulation under volume pressure — manages frustration or fatigue during high-demand shifts without allowing it to reduce output quality or professional conduct Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Situational awareness modeling — demonstrates and coaches others on maintaining full operational awareness across multiple machines and job orders simultaneously Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Proactive hazard mindfulness — consistently identifies and addresses ergonomic, mechanical, or material risks before they become safety or quality incidents Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
10Fortitude9 statements
Emerging
  1. Repetition endurance — sustains consistent performance quality through high-volume, repetitive machine operation tasks without degradation of attention Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Initial setback persistence — reattempts machine setup after an initial miscalibration rather than requesting immediate supervisor intervention Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Backlog resilience — maintains steady work output and positive effort when facing significant job backlogs or tight turnaround deadlines Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Equipment failure composure — responds to mid-run machine malfunctions calmly, initiating troubleshooting procedures without becoming disorganized Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Sustained high-volume performance — delivers consistent output quality and production pace across extended high-demand periods without significant decline in accuracy Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Deadline pressure perseverance — continues methodical job processing under tight deadlines without sacrificing quality for speed Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Uncertainty navigation — proceeds with available information when job order details are incomplete, making reasonable judgment calls while seeking clarification Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Adversity leadership — stabilizes team performance during major equipment failures or sudden volume surges by maintaining composure and redirecting collective effort effectively Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Long-term operational resilience — sustains high personal performance standards across extended periods of organizational change, staffing gaps, or sustained workload pressure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
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Related titles
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RAPIDS apprenticeships
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O*NET skills
Operation and ControlOperations MonitoringReading ComprehensionJudgment and Decision MakingTime ManagementMonitoringActive ListeningSpeakingCritical Thinking
Knowledge domains
English LanguageCustomer and Personal ServiceProduction and ProcessingComputers and Electronics
Abilities
Near VisionWritten ComprehensionInformation OrderingOral ComprehensionOral ExpressionProblem SensitivitySelective AttentionArm-Hand Steadiness
Work styles
Attention to DetailDependabilityCautiousnessIntegrityAchievement OrientationSelf-Control
Technology
Document management softwareGraphics or photo imaging softwareDesktop publishing softwareDesktop communications softwareData base user interface and query softwareSpreadsheet softwareOffice suite softwareElectronic mail softwarePresentation softwareOperating system software
Tasks · seed anchors for statements
  1. Read job orders to determine the type of work to be done, the quantities to be produced, and the materials needed.
  2. Deliver completed work.
  3. Place original copies in feed trays, feed originals into feed rolls, or position originals on tables beneath camera lenses.
  4. Sort, assemble, and proof completed work.
  5. Operate office machines such as high speed business photocopiers, readers, scanners, addressing machines, stencil-cutting machines, microfilm readers or printers, folding and inserting machines, bursters, and binder machines.
  6. Complete records of production, including work volumes and outputs, materials used, and any backlogs.
  7. Compute prices for services and receive payment, or provide supervisors with billing information.
  8. Set up and adjust machines, regulating factors such as speed, ink flow, focus, and number of copies.
CIP education codes
01.010601.820101.820201.820301.820451.0705

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.