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Traffic Technicians

SOC 53-6041.00Job Zone 3 · Medium Preparationv.26.05

Context coveredThis framework covers traffic technician practice across field data collection, public interaction, technical reporting, and program leadership within municipal and regional transportation agencies operating at Job Zone 3 preparation level.

Emerging
Entry / Apprentice
  1. Traffic delay observationsrecord times, vehicle counts, and speeds through congestion zones under direct supervisor guidance at assigned field sites.
  2. Basic traffic datacollect and log volume counts using manual tallies or portable counters on low-volume roadways under close supervision.
  3. Public inquiriesrespond to routine traffic-related questions from residents using established scripts and approved department FAQs.
  4. Traffic control devicesidentify and categorize signs, signals, and markings in the field by following standard inspection checklists.
  5. Spreadsheet softwareenter field-collected traffic data into pre-formatted templates under the direction of a senior technician.
  6. Traffic ordinancesread and summarize applicable local traffic regulations with guidance from a supervising technician or engineer.
  7. Simple graphs and chartsproduce basic bar and line charts from provided datasets using office suite or spreadsheet software.
  8. Field equipmentset up and retrieve portable traffic counters and speed-monitoring devices following step-by-step operating procedures.
  9. Complaint intakedocument public complaints about traffic conditions accurately using department-provided forms and reporting systems.
  10. Safety protocolsfollow personal protective equipment requirements and work-zone safety rules during all field data collection activities.
Developing
Mid-level / Established
  1. Traffic delay studiesconduct timed delay observations independently, noting vehicle counts and speeds and compiling results into structured field reports.
  2. Speed and volume dataanalyze collected traffic measurements to identify recurring congestion patterns on familiar corridor types with limited oversight.
  3. Public interactionaddress moderately complex traffic-related complaints and requests by referencing ordinances, departmental policies, and prior case records.
  4. CAD and GIS softwaredraft basic traffic layout diagrams and plot study locations on geographic information system platforms for routine projects.
  5. Data visualizationsprepare clear graphs, charts, and diagrams that illustrate field observations and support engineering staff recommendations.
  6. Intersection countsplan and execute turning-movement count studies at standard signalized intersections using approved counting software and equipment.
  7. Database queriesretrieve and organize historical traffic count records from department databases to support trend analysis and reporting.
  8. Traffic signal timingreview existing signal timing plans and flag apparent inefficiencies for engineer review using monitoring data and observation notes.
  9. Written reportsdraft factual, well-organized field study summaries and technical memos suitable for internal department distribution.
  10. Work-zone coordinationcoordinate with field crew members to set up temporary traffic control measures in accordance with approved traffic control plans.
Proficient
Senior / Expert IC
  1. Comprehensive delay studiesindependently design and execute multi-location traffic delay studies, synthesizing speed, volume, and time data into actionable engineering reports.
  2. Complex problem resolutiondiagnose non-routine traffic flow problems at high-volume intersections by applying critical thinking and inductive reasoning to field and historical data.
  3. Public and stakeholder communicationlead public-facing meetings and one-on-one discussions to explain traffic control policies, study findings, and planned improvements to diverse audiences.
  4. Advanced data analysisuse analytical or scientific software and GIS platforms to model traffic patterns, evaluate system performance, and support corridor-level recommendations.
  5. Technical graphics productionproduce professional-grade diagrams, signal timing sheets, and traffic flow charts that meet departmental and engineering submission standards.
  6. Systems evaluationassess the effectiveness of existing traffic control configurations across an entire corridor or district, identifying systemic deficiencies and improvement priorities.
  7. Legal and regulatory applicationinterpret and apply traffic law, government standards, and safety codes to field conditions, recommending compliant solutions without engineer prompting.
  8. Presentation developmentcreate and deliver data-driven presentations using presentation software to communicate study results to department leadership and partner agencies.
  9. Multi-project time managementmanage simultaneous field study assignments across multiple sites, independently scheduling resources and meeting established deadlines.
  10. Mentorship of junior staffguide emerging technicians through field data collection procedures, equipment operation, and report writing in day-to-day work settings.
Advanced
Lead / Principal / Executive
  1. Program-level traffic monitoringestablish and oversee citywide or district-wide traffic data collection programs, setting standards, schedules, and quality benchmarks for all technician teams.
  2. Policy and procedure developmentauthor and revise departmental traffic study protocols, public interaction guidelines, and technical reporting standards adopted across the organization.
  3. Workforce developmentdesign and deliver formal training curricula for traffic technician staff, aligning skill-building activities with current O*NET competencies and industry best practices.
  4. Strategic systems analysislead comprehensive evaluations of the transportation network to identify systemic performance gaps and provide evidence-based recommendations to executive leadership.
  5. Interagency coordinationrepresent the department in cross-agency working groups, negotiating shared traffic management strategies with law enforcement, public works, and transit partners.
  6. Capital project supportprovide authoritative technical guidance on traffic impact analyses for major infrastructure or development projects, influencing design decisions at the planning stage.
  7. Advanced technology integrationevaluate and direct the adoption of emerging traffic monitoring technologies—drones, connected-vehicle data, adaptive signal systems—into departmental operations.
  8. Personnel resource managementallocate technician assignments, manage workload distribution, and conduct performance evaluations to sustain a high-functioning traffic operations unit.
  9. Public safety leadershipdevelop department-wide incident response protocols for traffic emergencies, coordinating with public safety agencies and ensuring compliance with applicable law.
  10. Organizational reporting and advocacyprepare executive-level briefings, board presentations, and legislative testimony that translate complex traffic data into clear policy recommendations.

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Show O*NET source anchors57 anchors · skillscrosswalk.com

O*NET enrichment · skillscrosswalk.com

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Source anchors that ground each statement

Related titles
Collection Technician · Field Traffic Investigator · Highway Traffic Control Technician · Pavement Engineer · Permit Technician · Radar Signal Processing Engineers · Sign Technician · Street Light Technician · Survey Field Technician · Traffic Analyst · Traffic Control Laborer · Traffic Control Specialist
RAPIDS apprenticeships
O*NET skills
Active ListeningCritical ThinkingComplex Problem SolvingJudgment and Decision MakingReading ComprehensionSpeakingWritingMonitoringActive LearningSocial PerceptivenessCoordinationSystems AnalysisSystems EvaluationTime ManagementManagement of Personnel Resources
Knowledge domains
Public Safety and SecurityComputers and ElectronicsTransportationEnglish LanguageEngineering and TechnologyLaw and GovernmentMathematicsCustomer and Personal ServiceAdministrativeEducation and TrainingMechanicalDesignBuilding and Construction
Abilities
Oral ComprehensionOral ExpressionProblem SensitivityInductive ReasoningWritten ComprehensionSpeech ClarityDeductive ReasoningSpeech RecognitionNear VisionPerceptual Speed
Work styles
Attention to DetailDependabilityCautiousnessIntegrityStress ToleranceAchievement Orientation
Technology
Computer aided design CAD softwareObject or component oriented development softwareAnalytical or scientific softwareGeographic information systemData base user interface and query softwareSpreadsheet softwareOffice suite softwareElectronic mail softwarePresentation softwareOperating system software
Tasks · seed anchors for statements
  1. Study traffic delays by noting times of delays, the numbers of vehicles affected, and vehicle speed through the delay area.
  2. Interact with the public to answer traffic-related questions, respond to complaints or requests, or discuss traffic control ordinances, plans, policies, or procedures.
  3. Prepare graphs, charts, diagrams, or other aids to illustrate observations or conclusions.
CIP education codes
15.020144.0403

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me®, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.