Transportation Workers, All Other

SOC 53-6099.00Job Zone —v.26.05

Context coveredThis framework covers ground transportation workers engaged in aircraft cargo loading, weight-and-balance calculation, ramp crew direction, and employee training within commercial aviation and freight operations.

Sources:O*NET v30.2 SkillsCrosswalk

Emerging

Entry / Apprentice

Aircraft weight-and-balance forms — complete with supervisor guidance using standard templates in a cargo operations environment.
Cargo quantity and orientation data — record and verify under direct oversight during scheduled ground operations.
Ground crew loading instructions — relay basic directives from a supervisor to baggage handlers on the ramp.
Cargo distribution basics — apply pre-approved load plans to position freight in aircraft holds under close supervision.
Safety procedures — follow established protocols for ramp operations after completing initial orientation training.
Equipment operation checklists — use step-by-step guides to inspect ground support equipment at the start of each shift.
Active listening skills — demonstrate by repeating back instructions from dispatch or lead personnel before acting.
Spreadsheet software — enter cargo manifest data into pre-built templates under direction from a senior load planner.
English-language shipping documents — read and interpret standard cargo labels and waybills with occasional guidance.
Problem recognition — identify obvious discrepancies between cargo counts and manifests and escalate to a supervisor.

Developing

Mid-level / Established

Aircraft center-of-gravity calculations — perform independently using approved weight-and-balance software for routine flight configurations.
Cargo space utilization — apply load-planning principles to distribute freight efficiently across available hold positions with minimal oversight.
Ground crew coordination — direct baggage and cargo handlers through standard loading and unloading cycles on domestic operations.
Operational monitoring — track ramp activities against scheduled timelines and flag deviations using established reporting procedures.
New-employee safety orientation — assist in delivering structured safety briefings to recently hired ground personnel.
Database software — query cargo tracking systems to verify shipment status and resolve routine discrepancies on shift.
Critical thinking — evaluate competing load configurations and select the most operationally sound option within established guidelines.
Equipment operation — control and adjust ground support machinery such as belt loaders and cargo dollies in routine ramp conditions.
Customer service communication — respond to cargo status inquiries from airline representatives or freight agents using professional verbal and written skills.
Regulatory compliance — apply public safety and security requirements when screening and staging cargo for departure.

Proficient

Senior / Expert IC

Center-of-gravity and trim calculations — compute autonomously for complex or non-standard aircraft configurations, confirming results against airline engineering data.
Non-routine cargo scenarios — resolve oversized, hazardous, or weight-restricted shipment issues independently, applying transportation regulations and judgment.
Ground crew supervision — direct full loading, unloading, securing, and staging cycles for cargo and baggage across multiple aircraft turns without managerial oversight.
Load-plan optimization — design cargo distribution strategies that maximize space utilization and maintain balance limits for varied fleet types.
Employee training delivery — develop and conduct job-specific training sessions on safety procedures and equipment operation for new transportation workers.
Operations monitoring — maintain situational awareness of ramp activities across concurrent flights and implement corrective actions when deviations occur.
Deductive reasoning in dispatch — analyze weight, fuel, and passenger variables together to determine viable load combinations under tight departure windows.
Office and database tools — produce accurate cargo manifests, weight-and-balance reports, and load summaries using integrated office suite and database software.
Cross-functional coordination — communicate load constraints and scheduling conflicts to flight operations, fueling, and airline station teams with clarity and authority.
Reading comprehension — interpret complex regulatory documents, carrier manuals, and safety bulletins and translate requirements into actionable ground procedures.

Advanced

Lead / Principal / Executive

Organizational load-planning standards — establish and maintain weight-and-balance policies and procedures that align with regulatory requirements across an entire cargo operation.
Strategic cargo space management — design system-level distribution frameworks that improve fleet utilization rates and reduce excess fuel burn across multiple stations.
Ground operations leadership — set performance expectations, assign accountabilities, and lead ground crew teams through high-volume or irregular operations at scale.
Training program development — build comprehensive curricula for safety procedures, equipment operation, and load planning, ensuring compliance with federal and company standards.
Regulatory liaison — represent the organization in audits and meetings with aviation authorities, articulating operational practices and corrective action plans.
Performance monitoring systems — implement data dashboards using spreadsheet and database tools to track operational metrics and drive continuous improvement initiatives.
Risk and safety governance — develop and enforce ramp safety culture programs, reducing incident rates through structured accountability and investigation protocols.
Workforce capability development — mentor mid-level transportation workers, providing structured feedback and career-progression pathways within the ground operations function.
Crisis decision-making — exercise senior judgment to resolve critical weight, security, or equipment failures that threaten departure integrity or crew safety under time pressure.
Cross-department strategy — partner with airline management, logistics vendors, and facility planners to align ground transportation capacity with long-range operational and business goals.

AI-at-Work Competency Framework

Sources:Anthropic Economic Index Jadhav & Danve, 2026 WEF Skills Taxonomy

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Emerging
Developing
Proficient
Advanced

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Pathsmith™ Durable Skills Framework

Sources:Pathsmith™ Durable Skills O*NET v30.2

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Source anchors that ground each statement

Related titles

Airplane Pilot Helper · Airplane Refueler · Airport Ramp Attendant · Airport Utility Worker · Cable Ferryboat Operator · Check Pilot · Elevator Operator · Flag Signaler · Flag Signalman · Flying Instructor · Food or Baggage Handling Rampman · Fueler

RAPIDS apprenticeships

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O*NET skills

Active ListeningMonitoringSpeakingOperations MonitoringCritical ThinkingOperation and ControlReading ComprehensionJudgment and Decision Making

Knowledge domains

English LanguagePublic Safety and SecurityTransportationCustomer and Personal ServiceMechanicalAdministration and ManagementEducation and TrainingMathematics

Abilities

Problem SensitivityOral ComprehensionNear VisionOral ExpressionFar VisionDeductive Reasoning

Work styles

DependabilityCautiousnessAttention to DetailIntegrityStress ToleranceSelf-Control

Technology

Web page creation and editing softwareSpreadsheet softwareOffice suite softwareElectronic mail softwareWord processing softwareData base user interface and query software

Tasks · seed anchors for statements

Determine the quantity and orientation of cargo, and compute an aircraft's center of gravity.
Direct ground crews in the loading, unloading, securing, or staging of aircraft cargo or baggage.
Train new employees in areas such as safety procedures or equipment operation.
Distribute cargo to maximize use of space.

CIP education codes

49.020849.010649.010249.010849.010551.0810