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Facilities Managers

SOC 11-3013.00Job Zone 3 · Medium Preparationv.26.05

Context coveredThis framework covers facilities management practice in commercial, institutional, and multi-site environments, spanning daily safety monitoring, maintenance oversight, construction coordination, budget administration, staff training, and regulatory compliance at Job Zone 3 preparation levels.

Sources:O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.SkillsCrosswalkSkillsCrosswalk — O*NET enrichment + adjacency index. Opens in new tab.
Emerging
Entry / Apprentice
  1. Facility safety and security checks — conduct daily walkthroughs under supervisor direction to identify hazards in a commercial or institutional building.
  2. Maintenance request logs — record and track incoming repair requests using work-order software under direct guidance from a senior facilities manager.
  3. Basic mechanical and electrical systems — recognize common faults and report findings to qualified technicians in a managed facility environment.
  4. Operational schedules — assist in preparing routine maintenance calendars using word processing software under close oversight.
  5. Vendor and contractor contacts — compile and organize supplier information in a database under direction to support procurement activities.
  6. Departmental goals and deadlines — participate in goal-setting meetings and document assigned tasks in a facilities management office.
  7. Safety and compliance procedures — attend staff training sessions and apply learned protocols on the facility floor under supervision.
  8. Budget tracking spreadsheets — enter expenditure data for equipment and supplies into financial software under guidance from a manager.
  9. Facility inspection reports — draft basic written summaries of observed conditions using standard templates in a commercial building setting.
  10. Space and installation records — assist in updating floor plans and inventory lists using CAD or desktop publishing software under direction.
Developing
Mid-level / Established
  1. Facility safety inspections — conduct structured assessments and follow up on identified hazards with corrective actions in a mid-size commercial or institutional facility.
  2. Preventive maintenance programs — coordinate scheduled servicing of machinery, HVAC, and electrical systems with minimal oversight in a managed building environment.
  3. Construction and renovation coordination — track contractor progress against timelines and flag compliance issues during small-scale improvement projects.
  4. Departmental budget management — monitor spending against approved budgets for supplies and contracts, reconciling discrepancies using accounting software.
  5. Operational reports — prepare and review weekly efficiency and safety reports, ensuring accuracy before submission to facility leadership.
  6. Staff procedure training — deliver structured instructional sessions to maintenance personnel on updated safety and operational procedures.
  7. Vendor contract administration — manage routine service agreements, evaluate contractor performance, and process renewals in a facilities management context.
  8. Space utilization records — maintain and update CAD-based floor plans and occupancy data to support planning decisions in an office or institutional building.
  9. Emergency response protocols — apply and communicate established security and safety procedures to staff during facility incidents.
  10. Human resources coordination — schedule and assign maintenance crews, monitor attendance, and support performance tracking using HR software.
Proficient
Senior / Expert IC
  1. Facility-wide safety and security programs — oversee full compliance monitoring across all building systems, independently resolving non-routine safety issues in a large commercial or multi-site environment.
  2. Complex maintenance and repair oversight — autonomously manage the repair and lifecycle planning of mechanical, electrical, and plumbing systems across an entire facility portfolio.
  3. Renovation and construction project management — lead end-to-end oversight of facility improvement projects ensuring environmental, health, and regulatory compliance without supervisory guidance.
  4. Budget planning and control — independently develop, administer, and adjust annual budgets for equipment, contracts, and supplies using financial analysis software in a full-scope facilities role.
  5. Regulatory compliance assurance — interpret and apply government regulations and building codes to facility operations, resolving compliance gaps through targeted corrective action.
  6. Architectural and engineering collaboration — participate substantively in space planning and installation design discussions with architects and engineers, contributing facilities expertise throughout the design process.
  7. Operational performance analysis — analyze facility reports and KPIs to identify efficiency trends, implement process improvements, and present findings to senior leadership.
  8. Personnel development and instruction — design and deliver advanced training curricula on facility procedures, systems operation, and safety standards for maintenance and operations staff.
  9. Vendor and contract negotiation — evaluate bids, negotiate service contracts, and manage ongoing supplier relationships to optimize cost and quality outcomes.
  10. Technology system administration — configure and maintain document management, CRM, and database platforms to support facility operations and reporting accuracy.
Advanced
Lead / Principal / Executive
  1. Organizational facilities strategy — set long-term vision and measurable goals for the entire facilities management function aligned with enterprise-wide business objectives.
  2. Multi-site capital investment planning — lead the development and justification of capital budgets for large-scale renovation, equipment replacement, and infrastructure improvement across multiple locations.
  3. Enterprise safety and security governance — establish and enforce organization-wide safety, environmental, and security standards ensuring full regulatory compliance at scale.
  4. Senior leadership and talent development — mentor facilities managers and supervisors, design professional development pathways, and build department-wide capability across the workforce.
  5. Cross-functional stakeholder influence — partner with executive leadership, finance, HR, and operations to align facilities strategy with organizational priorities, leveraging persuasion and negotiation at senior levels.
  6. Policy and procedure architecture — author and institutionalize facilities management policies, standards, and operating procedures adopted across the organization.
  7. Major construction and development oversight — direct complex multi-year construction and renovation programs, integrating architectural, engineering, and regulatory requirements to deliver compliant, efficient facilities.
  8. Technology and innovation adoption — evaluate and implement emerging facilities management technologies and data systems to drive operational efficiency and sustainability at organizational scale.
  9. Organizational risk management — lead enterprise risk assessments for facility-related hazards, developing mitigation frameworks and business continuity plans for critical building operations.
  10. External representation and regulatory engagement — represent the organization before government agencies, industry bodies, and community stakeholders on facilities compliance, development, and sustainability matters.

AI-at-Work Competency Framework

Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.
Subscriber feature

Authoritative source data identified for 998 occupations

How a worker at each mastery level uses, directs, and evaluates AI tools in this occupation. Each statement cites its evidence inline; click a citation chip to verify the source.

Emerging
  1. AI-assisted work order drafting — uses an AI tool to generate routine maintenance request templates and basic compliance checklists, reviewing each output before submission.
  2. Facility monitoring support — prompts an AI assistant to summarize incoming maintenance alerts or inspection reports, then manually verifies findings against on-site conditions Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
Developing
  1. Budget document preparation — delegates first-draft cost summaries and vendor contract comparisons to an AI assistant, then applies critical thinking to adjust figures against actual procurement data Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  2. Regulatory compliance research — directs an AI tool to compile relevant environmental, health, and safety code updates affecting the facility, then evaluates accuracy before distributing guidance to staff Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
  3. Maintenance scheduling optimization — uses AI-generated scheduling recommendations to prioritize repair and inspection windows, retaining authority over staffing assignments and safety trade-offs.
Proficient
  1. Construction project coordination — directs an AI assistant to track renovation milestones, flag regulatory deviations, and draft progress reports, while personally adjudicating scope changes and contractor disputes Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Space and installation planning — inputs occupancy data and usage patterns into an AI tool to generate layout options, then evaluates proposals through direct stakeholder dialogue and engineering consultation Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  3. Vendor communication synthesis — uses AI to draft RFP language and summarize bid responses, applying social perceptiveness and active listening in subsequent negotiations that AI cannot replicate Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  4. Time-intensive documentation reduction — routes routine facility inspection reports, incident logs, and supply records to AI for drafting, reclaiming significant administrative time for higher-order oversight tasks Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
Advanced
  1. AI workflow governance — establishes facility-wide protocols defining which tasks are routed to AI tools versus reserved for human judgment, calibrating autonomy thresholds based on risk, regulatory exposure, and operational complexity Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Cross-functional AI coordination — orchestrates AI-assisted analysis across budgeting, maintenance, and compliance functions simultaneously, synthesizing outputs into unified strategic facility plans presented to senior leadership Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  3. Continuous performance auditing — evaluates AI-generated facility performance metrics against ground-truth inspection findings on a recurring basis, identifying systematic errors and refining AI prompt strategies to improve output reliability Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
  4. AI-informed capital planning — commissions AI scenario models for long-range equipment replacement and energy efficiency investment decisions, then applies facility-specific context and stakeholder insight to finalize capital budget recommendations Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  5. Human-technology interaction leadership — mentors junior facilities staff in effective AI tool use for monitoring and reporting tasks, setting quality standards for AI output review within the Human-Technology Interaction competency cluster WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  6. Regulatory risk adjudication — uses AI to surface potential code compliance gaps across multiple facilities in parallel, then personally leads resolution efforts where ambiguous regulatory interpretation or negotiation with authorities is required Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
Evidence pack
AEI usage
Task observations: 17
Augment share: 1.7%
Time saved: 49.5%
AI autonomy: 3.82
SAFI positioning
Top skill: Speaking
Score: 48.5 / 100
Quadrant: Q2_ai_augmented
precision: exact
WEF cluster
Human-Technology Interaction
human_technology_interaction
Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.

Pathsmith Durable Skills Framework

Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Subscriber feature

Ten durable-skill domains mapped to four proficiency/role levels for each occupation. Each statement is aligned to the Pathsmith taxonomy, derived from trusted grounding data and mapped to occupation-specific O*NET tasks and skills.

1Communication12 statements
Emerging
  1. Facility status updates — conveys basic maintenance and safety observations to supervisors using standard reporting templates Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Vendor communication — relays routine service requests to contractors and maintenance staff using clear verbal instructions O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Staff briefings — participates in departmental meetings by listening actively and recording key action items related to facility operations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Work order documentation — drafts written maintenance and repair requests with sufficient detail for technicians to act independently Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Regulatory correspondence — composes written responses to inspection findings and compliance notices using appropriate technical and procedural language O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Cross-department coordination — communicates facility schedules, outages, and renovation timelines to affected department heads with adequate advance notice Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Operational reporting — prepares and presents accurate facility performance reports to senior leadership, translating technical data into actionable summaries Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Staff instruction — conducts procedural training sessions for maintenance and custodial staff, adjusting communication style to varying technical literacy levels Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Stakeholder negotiation — leads contract discussions with vendors and service providers, clearly articulating facility requirements, performance expectations, and compliance standards O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Executive briefings — delivers compelling facility master-plan presentations to C-suite and board audiences, integrating budget, risk, and operational data into cohesive narratives Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Crisis communication — directs facility-wide emergency communications during safety incidents, coordinating messaging across staff, tenants, emergency responders, and regulators simultaneously Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Communication framework design — develops standardized reporting templates, escalation protocols, and communication workflows adopted across the facilities department Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
2Leadership11 statements
Emerging
  1. Task delegation — assigns routine maintenance tasks to custodial or trade staff under supervisor guidance, tracking basic completion status Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Procedure adherence — models compliance with safety and operational protocols, establishing personal credibility with front-line maintenance team members Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Team scheduling — builds and manages maintenance staff shift schedules, balancing workload against facility coverage requirements and budget constraints Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Performance coaching — provides direct feedback to maintenance technicians on work quality and safety compliance during routine inspections Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Goal setting — establishes clear departmental maintenance targets and communicates deadlines to facility staff with appropriate context Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Department management — oversees hiring, training, performance evaluation, and discipline of facilities personnel, aligning team capability to operational demands Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Project leadership — leads construction and renovation projects from scoping through closeout, directing contractors, engineers, and internal staff toward shared milestones Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Culture building — instills a safety-first culture within the facilities team by modeling accountability and recognizing compliant, high-quality workmanship Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Strategic workforce development — designs career development pathways and cross-training programs that build long-term technical depth and leadership bench strength within the facilities department Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Organizational influence — champions facility investment priorities at the executive level, building the business case for capital projects and staffing increases through data-driven advocacy Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Mentorship — actively mentors emerging facilities managers, transferring technical expertise, regulatory knowledge, and leadership judgment through structured guidance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
3Metacognition9 statements
Emerging
  1. Self-assessment — identifies personal knowledge gaps in mechanical systems or regulatory requirements and seeks out relevant training resources proactively Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Task reflection — reviews completed maintenance assignments to identify errors or inefficiencies before submitting work orders for supervisor sign-off Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Learning strategy — selects targeted professional development activities — certifications, trade publications, site visits — to address specific skill deficiencies in facilities management practice Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Decision monitoring — pauses before committing to repair-versus-replace decisions to evaluate whether available information is sufficient for sound judgment Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Performance review — conducts structured post-project reviews of renovation and construction outcomes, documenting lessons learned for application to future facility projects Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Cognitive load management — recognizes when simultaneous facility emergencies, budget cycles, and inspection deadlines are degrading decision quality, and redistributes tasks accordingly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Bias awareness — identifies when familiarity with preferred vendors or existing systems is unduly influencing procurement or maintenance decisions and applies objective evaluation criteria Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Reflective leadership practice — regularly examines own management assumptions and facility-planning mental models, updating them in response to emerging technologies, regulations, and organizational change Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Department learning culture — embeds systematic after-action reviews and lessons-learned processes into project workflows, institutionalizing reflective practice across the facilities team Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
4Critical Thinking11 statements
Emerging
  1. Issue identification — recognizes observable signs of equipment malfunction or code violation during routine facility walkthroughs and escalates findings appropriately Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Information gathering — collects relevant work history, inspection records, and warranty documentation before diagnosing recurring mechanical failures O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Root cause analysis — investigates repeated maintenance failures by examining equipment logs, vendor records, and usage patterns to identify systemic rather than symptomatic causes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Regulatory interpretation — reads and applies local building codes, environmental regulations, and safety standards to facility plans, identifying compliance gaps before they become violations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Budget analysis — evaluates cost-benefit trade-offs between repair, replacement, and outsourcing options using life-cycle cost data and operational impact assessments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Vendor evaluation — assesses contractor proposals by scrutinizing scope of work, pricing assumptions, qualifications, and compliance documentation, identifying risks and omissions before award Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Risk prioritization — ranks competing facility safety, maintenance, and capital improvement needs against available resources, applying structured risk-assessment frameworks Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Project feasibility analysis — evaluates renovation and construction proposals for technical soundness, regulatory compliance, and operational disruption before recommending approval Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Strategic asset planning — synthesizes facility condition assessments, financial forecasts, and organizational growth projections into multi-year capital investment plans with explicit risk and assumption documentation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Policy critique — identifies flaws or unintended consequences in proposed facility policies or building codes, providing evidence-based recommendations to regulators or senior leadership Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Systemic improvement — applies critical analysis to operational reports and benchmark data to redesign maintenance workflows, reducing cost and downtime across the facility portfolio Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
5Collaboration10 statements
Emerging
  1. Team participation — contributes assigned maintenance tasks within cross-functional project teams, communicating progress and flagging obstacles to team leads Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Inter-department cooperation — responds cooperatively to space and service requests from other departments, coordinating access and scheduling with minimal conflict Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Contractor coordination — establishes clear working relationships with external vendors, aligning expectations on timelines, quality standards, and site conduct rules Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Planning collaboration — participates constructively in architectural and engineering design meetings, contributing facility operations perspective to space and installation planning Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Conflict navigation — mediates scheduling or access conflicts between maintenance crews and building occupants, reaching workable compromises that minimize operational disruption Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Project team leadership — coordinates integrated project teams comprising engineers, contractors, safety officers, and department stakeholders, aligning diverse contributors toward shared facility outcomes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Emergency response collaboration — partners with security, HR, IT, and public safety agencies during facility emergencies, maintaining unified command and clear role delineation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Cross-functional budget coordination — collaborates with finance and procurement teams to develop, justify, and manage facilities budgets, incorporating input from multiple departmental stakeholders Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Organizational partnership — builds sustained collaborative relationships with executive leadership, legal, HR, and operations to integrate facility strategy into broader organizational planning cycles Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Community and regulatory collaboration — cultivates productive working relationships with municipal inspectors, utility providers, and community stakeholders, advancing shared safety and sustainability goals Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
6Character10 statements
Emerging
  1. Regulatory compliance — follows all applicable safety codes, environmental regulations, and facility protocols without requiring direct supervision on standard tasks Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Honest reporting — accurately documents facility conditions and maintenance outcomes in work orders and inspection logs, even when findings reflect poorly on prior work Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Vendor integrity — enforces ethical procurement standards, avoiding conflicts of interest and ensuring contractor selection processes are transparent and merit-based Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Accountability — accepts responsibility for facility failures or project overruns, communicates the root cause candidly to leadership, and presents a corrective action plan Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Occupant safety stewardship — prioritizes building occupant health and safety over budget or schedule pressures when the two come into conflict Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Professional ethics modeling — demonstrates consistent integrity in budget management, contract administration, and personnel decisions, establishing a culture of ethical conduct in the facilities department Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Confidentiality — handles sensitive personnel, financial, and security information with appropriate discretion in compliance with organizational policy and legal requirements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Equity in service — ensures facility maintenance and improvement resources are allocated equitably across building areas and user groups without favoritism Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Ethical leadership — establishes and enforces a departmental code of conduct for procurement, contractor management, and personnel practices, intervening decisively when standards are breached Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Public safety advocacy — proactively identifies and escalates emerging regulatory or safety risks to organizational leadership and relevant authorities, placing occupant welfare above institutional convenience Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
7Creativity9 statements
Emerging
  1. Problem-solving initiative — proposes alternative maintenance approaches when standard repair procedures are unavailable or cost-prohibitive, drawing on available materials and skills Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Process suggestion — identifies and recommends simple workflow improvements in custodial or maintenance routines based on direct observation of inefficiencies Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Space utilization innovation — generates creative reconfiguration solutions for underutilized facility areas that meet user needs within existing structural and budget constraints Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Preventive maintenance design — develops novel inspection checklists or maintenance scheduling approaches that reduce equipment downtime beyond standard manufacturer recommendations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Sustainable facility design — integrates creative energy-efficiency and waste-reduction strategies into renovation and capital improvement projects, exceeding baseline regulatory requirements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Technology adoption — identifies and pilots emerging facility management technologies — IoT sensors, CMMS platforms, building automation systems — to solve persistent operational challenges Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Adaptive reuse planning — develops creative repurposing proposals for aging or obsolete facility spaces that generate organizational value while minimizing capital expenditure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Facility strategy innovation — designs forward-looking facility management models that incorporate flexible workspaces, smart building infrastructure, and sustainability goals ahead of organizational demand Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Industry contribution — develops and shares novel facility management frameworks, tools, or case studies through professional associations, advancing practice across the field Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
8Growth Mindset9 statements
Emerging
  1. Certification pursuit — enrolls in facilities management certifications or trade training programs to build foundational technical competency beyond current job requirements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Feedback acceptance — receives critical feedback on maintenance work quality or safety compliance without defensiveness and implements corrections promptly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Regulatory learning — proactively studies updates to building codes, environmental standards, and safety regulations, applying new requirements before formal compliance deadlines Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Technology adaptation — embraces new computerized maintenance management systems or building automation platforms, investing effort to achieve proficiency despite initial learning curves Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Continuous improvement practice — systematically reviews facility performance metrics after each budget and project cycle, setting stretch improvement targets for cost, safety, and efficiency Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Setback resilience — reframes failed renovation projects or budget rejections as diagnostic information, conducting structured reviews and revising proposals with improved evidence and design Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Peer learning — actively seeks out benchmarking opportunities with peer facilities managers at comparable organizations, importing best practices into own operational context Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Learning organization leadership — creates formal mechanisms for staff to share lessons learned, experiment with process innovations, and develop technical skills, institutionalizing continuous improvement in the department Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Field advancement — contributes to facilities management knowledge by participating in industry research, pilot programs, and professional forums that push the boundaries of standard practice Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
9Mindfulness9 statements
Emerging
  1. Safety attention — maintains sustained focus during facility walkthroughs, noticing subtle physical hazards — moisture intrusion, unusual sounds, minor structural changes — before they escalate Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Stress recognition — recognizes personal stress responses during high-demand periods such as emergency repairs or budget cycles and applies basic self-regulation strategies to maintain effectiveness Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Intentional prioritization — pauses before acting on competing facility demands to deliberately assess urgency, impact, and available resources rather than reacting to the loudest request Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Emotional regulation in conflict — manages frustration during contractor disputes or tenant complaints, maintaining professional composure and solution focus throughout difficult interactions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Situational awareness — sustains broad, calibrated awareness of facility-wide conditions, personnel status, and project timelines simultaneously, detecting emerging problems before they become crises Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Present-moment decision quality — applies deliberate attention to high-stakes decisions — emergency shutdowns, contract awards, personnel actions — resisting pressure to act before adequate information is available Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Occupant-centered service — approaches facility service interactions with genuine attentiveness to occupant needs and concerns, building trust and improving service responsiveness Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Organizational attunement — maintains continuous awareness of shifts in organizational priorities, budget climates, and stakeholder expectations, adjusting facility strategy with proactive intentionality Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Mindful leadership modeling — demonstrates and coaches deliberate, non-reactive decision-making under pressure to facilities staff, building departmental capacity for calm, focused performance during emergencies Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
10Fortitude9 statements
Emerging
  1. Task persistence — completes demanding physical inspection and maintenance coordination assignments despite time pressure, fatigue, or unfavorable site conditions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Uncertainty tolerance — continues executing routine facility responsibilities effectively during periods of organizational change or budget uncertainty without requiring constant reassurance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Emergency response endurance — sustains effective facility management leadership through extended emergency events — power outages, water damage, security incidents — without abandoning critical oversight responsibilities Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Regulatory challenge resilience — pursues compliance with complex or ambiguous regulatory requirements persistently, working through bureaucratic obstacles and multiple revision cycles without abandoning the effort Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Sustained project leadership — maintains focus, discipline, and team morale through long-duration renovation and construction projects marked by contractor delays, budget pressures, and scope changes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Difficult personnel decisions — carries out necessary but unwelcome personnel actions — performance management, terminations, role restructuring — with professionalism and without avoidance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Budget adversity — develops viable facility operations plans under severe resource constraints, protecting critical safety and maintenance functions while managing stakeholder expectations honestly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Organizational resilience leadership — guides the facilities department through prolonged institutional crises — major disasters, financial distress, pandemic response — sustaining essential building operations and staff cohesion under extreme pressure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Courageous advocacy — escalates critical safety or compliance risks to executive leadership despite political pressure or budget resistance, accepting personal risk in defense of occupant welfare Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
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O*NET enrichment · skillscrosswalk.com

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Source anchors that ground each statement

Related titles
Building Maintenance Superintendent · Building Manager · Building Services Supervisor · Conference Center Manager · Facilities Coordinator · Facilities Director · Facilities Electrical Engineer · Facilities Engineer · Facilities Maintenance Manager · Facilities Manager · Facilities Operations Director (Facilities Ops Director) · Facilities Operations Manager (Facilities Ops Manager)
RAPIDS apprenticeships
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O*NET skills
SpeakingCritical ThinkingMonitoringActive ListeningReading ComprehensionSocial PerceptivenessCoordinationManagement of Personnel ResourcesJudgment and Decision MakingComplex Problem SolvingTime ManagementInstructingWritingPersuasionActive LearningLearning StrategiesNegotiationService OrientationSystems AnalysisSystems Evaluation
Knowledge domains
Customer and Personal ServiceAdministration and ManagementEnglish LanguagePublic Safety and SecurityPersonnel and Human ResourcesMechanicalBuilding and ConstructionAdministrativePsychologyEducation and TrainingComputers and ElectronicsMathematicsEngineering and Technology
Abilities
Problem SensitivityInformation OrderingOral ComprehensionWritten ComprehensionOral ExpressionWritten ExpressionSpeech RecognitionInductive ReasoningDeductive ReasoningNear Vision
Work styles
DependabilityLeadership OrientationCautiousnessAttention to DetailInitiativeIntegrity
Technology
Document management softwareDesktop publishing softwareHuman resources softwareComputer aided design CAD softwareCustomer relationship management CRM softwareFinancial analysis softwareElectronic mail softwareData base user interface and query softwareAccounting softwareWord processing software
Tasks · seed anchors for statements
  1. Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  2. Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
  3. Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
  4. Plan, administer, and control budgets for contracts, equipment, and supplies.
  5. Participate in architectural and engineering planning and design, including space and installation management.
  6. Set goals and deadlines for the department.
  7. Conduct classes to teach procedures to staff.
  8. Prepare and review operational reports and schedules to ensure accuracy and efficiency.
CIP education codes
15.150119.060430.120130.129931.030146.040146.041251.070252.010152.020152.020252.020552.0904

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.