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Facilities Managers

SOC 11-3013.00Job Zone 3 · Medium Preparationv.26.05

Context coveredThis framework covers facilities management practice in commercial, institutional, and multi-site environments, spanning daily safety monitoring, maintenance oversight, construction coordination, budget administration, staff training, and regulatory compliance at Job Zone 3 preparation levels.

Emerging
Entry / Apprentice
  1. Facility safety and security checksconduct daily walkthroughs under supervisor direction to identify hazards in a commercial or institutional building.
  2. Maintenance request logsrecord and track incoming repair requests using work-order software under direct guidance from a senior facilities manager.
  3. Basic mechanical and electrical systemsrecognize common faults and report findings to qualified technicians in a managed facility environment.
  4. Operational schedulesassist in preparing routine maintenance calendars using word processing software under close oversight.
  5. Vendor and contractor contactscompile and organize supplier information in a database under direction to support procurement activities.
  6. Departmental goals and deadlinesparticipate in goal-setting meetings and document assigned tasks in a facilities management office.
  7. Safety and compliance proceduresattend staff training sessions and apply learned protocols on the facility floor under supervision.
  8. Budget tracking spreadsheetsenter expenditure data for equipment and supplies into financial software under guidance from a manager.
  9. Facility inspection reportsdraft basic written summaries of observed conditions using standard templates in a commercial building setting.
  10. Space and installation recordsassist in updating floor plans and inventory lists using CAD or desktop publishing software under direction.
Developing
Mid-level / Established
  1. Facility safety inspectionsconduct structured assessments and follow up on identified hazards with corrective actions in a mid-size commercial or institutional facility.
  2. Preventive maintenance programscoordinate scheduled servicing of machinery, HVAC, and electrical systems with minimal oversight in a managed building environment.
  3. Construction and renovation coordinationtrack contractor progress against timelines and flag compliance issues during small-scale improvement projects.
  4. Departmental budget managementmonitor spending against approved budgets for supplies and contracts, reconciling discrepancies using accounting software.
  5. Operational reportsprepare and review weekly efficiency and safety reports, ensuring accuracy before submission to facility leadership.
  6. Staff procedure trainingdeliver structured instructional sessions to maintenance personnel on updated safety and operational procedures.
  7. Vendor contract administrationmanage routine service agreements, evaluate contractor performance, and process renewals in a facilities management context.
  8. Space utilization recordsmaintain and update CAD-based floor plans and occupancy data to support planning decisions in an office or institutional building.
  9. Emergency response protocolsapply and communicate established security and safety procedures to staff during facility incidents.
  10. Human resources coordinationschedule and assign maintenance crews, monitor attendance, and support performance tracking using HR software.
Proficient
Senior / Expert IC
  1. Facility-wide safety and security programsoversee full compliance monitoring across all building systems, independently resolving non-routine safety issues in a large commercial or multi-site environment.
  2. Complex maintenance and repair oversightautonomously manage the repair and lifecycle planning of mechanical, electrical, and plumbing systems across an entire facility portfolio.
  3. Renovation and construction project managementlead end-to-end oversight of facility improvement projects ensuring environmental, health, and regulatory compliance without supervisory guidance.
  4. Budget planning and controlindependently develop, administer, and adjust annual budgets for equipment, contracts, and supplies using financial analysis software in a full-scope facilities role.
  5. Regulatory compliance assuranceinterpret and apply government regulations and building codes to facility operations, resolving compliance gaps through targeted corrective action.
  6. Architectural and engineering collaborationparticipate substantively in space planning and installation design discussions with architects and engineers, contributing facilities expertise throughout the design process.
  7. Operational performance analysisanalyze facility reports and KPIs to identify efficiency trends, implement process improvements, and present findings to senior leadership.
  8. Personnel development and instructiondesign and deliver advanced training curricula on facility procedures, systems operation, and safety standards for maintenance and operations staff.
  9. Vendor and contract negotiationevaluate bids, negotiate service contracts, and manage ongoing supplier relationships to optimize cost and quality outcomes.
  10. Technology system administrationconfigure and maintain document management, CRM, and database platforms to support facility operations and reporting accuracy.
Advanced
Lead / Principal / Executive
  1. Organizational facilities strategyset long-term vision and measurable goals for the entire facilities management function aligned with enterprise-wide business objectives.
  2. Multi-site capital investment planninglead the development and justification of capital budgets for large-scale renovation, equipment replacement, and infrastructure improvement across multiple locations.
  3. Enterprise safety and security governanceestablish and enforce organization-wide safety, environmental, and security standards ensuring full regulatory compliance at scale.
  4. Senior leadership and talent developmentmentor facilities managers and supervisors, design professional development pathways, and build department-wide capability across the workforce.
  5. Cross-functional stakeholder influencepartner with executive leadership, finance, HR, and operations to align facilities strategy with organizational priorities, leveraging persuasion and negotiation at senior levels.
  6. Policy and procedure architectureauthor and institutionalize facilities management policies, standards, and operating procedures adopted across the organization.
  7. Major construction and development oversightdirect complex multi-year construction and renovation programs, integrating architectural, engineering, and regulatory requirements to deliver compliant, efficient facilities.
  8. Technology and innovation adoptionevaluate and implement emerging facilities management technologies and data systems to drive operational efficiency and sustainability at organizational scale.
  9. Organizational risk managementlead enterprise risk assessments for facility-related hazards, developing mitigation frameworks and business continuity plans for critical building operations.
  10. External representation and regulatory engagementrepresent the organization before government agencies, industry bodies, and community stakeholders on facilities compliance, development, and sustainability matters.

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Source anchors that ground each statement

Related titles
Building Maintenance Superintendent · Building Manager · Building Services Supervisor · Conference Center Manager · Facilities Coordinator · Facilities Director · Facilities Electrical Engineer · Facilities Engineer · Facilities Maintenance Manager · Facilities Manager · Facilities Operations Director (Facilities Ops Director) · Facilities Operations Manager (Facilities Ops Manager)
RAPIDS apprenticeships
O*NET skills
SpeakingCritical ThinkingMonitoringActive ListeningReading ComprehensionSocial PerceptivenessCoordinationManagement of Personnel ResourcesJudgment and Decision MakingComplex Problem SolvingTime ManagementInstructingWritingPersuasionActive LearningLearning StrategiesNegotiationService OrientationSystems AnalysisSystems Evaluation
Knowledge domains
Customer and Personal ServiceAdministration and ManagementEnglish LanguagePublic Safety and SecurityPersonnel and Human ResourcesMechanicalBuilding and ConstructionAdministrativePsychologyEducation and TrainingComputers and ElectronicsMathematicsEngineering and Technology
Abilities
Problem SensitivityInformation OrderingOral ComprehensionWritten ComprehensionOral ExpressionWritten ExpressionSpeech RecognitionInductive ReasoningDeductive ReasoningNear Vision
Work styles
DependabilityLeadership OrientationCautiousnessAttention to DetailInitiativeIntegrity
Technology
Document management softwareDesktop publishing softwareHuman resources softwareComputer aided design CAD softwareCustomer relationship management CRM softwareFinancial analysis softwareElectronic mail softwareData base user interface and query softwareAccounting softwareWord processing software
Tasks · seed anchors for statements
  1. Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  2. Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
  3. Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
  4. Plan, administer, and control budgets for contracts, equipment, and supplies.
  5. Participate in architectural and engineering planning and design, including space and installation management.
  6. Set goals and deadlines for the department.
  7. Conduct classes to teach procedures to staff.
  8. Prepare and review operational reports and schedules to ensure accuracy and efficiency.
CIP education codes
15.150119.060430.120130.129931.030146.040146.041251.070252.010152.020152.020252.020552.0904

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me®, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.