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Education Administrators, All Other

SOC 11-9039.00Job Zone —v.26.05

Context coveredThis framework covers education administration practice in school, college, or training program settings where administrators manage budgets, coordinate stakeholders, implement policy, and direct operations with medium-level preparation and on-the-job experience.

Sources:O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.SkillsCrosswalkSkillsCrosswalk — O*NET enrichment + adjacency index. Opens in new tab.
Emerging
Entry / Apprentice
  1. Budget documents and basic financial records — review and organize under direct supervision to support departmental operations in an educational setting.
  2. Staff meeting agendas and correspondence — prepare and distribute following established templates with guidance from a supervising administrator.
  3. Organizational policies and procedural manuals — read and interpret to apply correct protocols when handling routine administrative tasks.
  4. Spreadsheet software and accounting tools — enter and update financial data accurately under supervisor oversight to assist with budget tracking.
  5. Board members and department officials — greet and direct to appropriate contacts during scheduled meetings or organizational events.
  6. Program activity logs and attendance records — maintain using document management software following prescribed data-entry procedures.
  7. Basic budget line items — identify and categorize with assistance to support preparation of draft funding proposals.
  8. Staff communications and announcements — draft in clear, standard English under editorial review for distribution to school or program personnel.
  9. Organizational goals and operational schedules — monitor against established plans and flag discrepancies to a supervisor for resolution.
  10. Database query tools — run predefined reports to retrieve enrollment or resource data in support of administrative decision-making.
Developing
Mid-level / Established
  1. Departmental budget requests — compile and reconcile using spreadsheet software to produce draft budget documents for administrator review.
  2. Routine coordination meetings with staff and program leads — facilitate independently, capturing action items and following up to ensure task completion.
  3. Operational policies affecting day-to-day program delivery — apply and adapt within familiar contexts to maintain continuity of educational services.
  4. Financial activity reports — analyze for variances and summarize findings in writing to support quarterly budget reviews.
  5. Accounting software and enterprise integration tools — use with confidence to process transactions, reconcile accounts, and generate standard financial outputs.
  6. Personnel scheduling and workload assignments — coordinate across administrative teams to align staffing with program objectives and funding constraints.
  7. Grant or program funding proposals — draft budget narratives and supporting documentation with limited supervisor input for submission to funding bodies.
  8. Stakeholder inquiries from staff, students, or community members — respond using active listening and clear oral communication to resolve service-related issues.
  9. Content workflow software — manage document review cycles to ensure policy updates and procedural changes are approved and disseminated on schedule.
  10. Program performance data — monitor using database tools and synthesize into concise written reports to inform leadership decisions.
Proficient
Senior / Expert IC
  1. Annual departmental budgets — develop, justify, and present for board or executive approval, aligning financial plans with institutional priorities.
  2. Cross-functional coordination among administrators, instructional staff, and external partners — lead to resolve complex operational issues and advance organizational goals.
  3. Organizational policies and strategic objectives — interpret, refine, and implement autonomously to ensure sustained program effectiveness across the institution.
  4. Non-routine financial challenges such as budget shortfalls or funding gaps — diagnose using critical thinking and deductive reasoning, proposing data-supported solutions.
  5. Investment and resource-allocation decisions — evaluate options and recommend courses of action to maximize returns on institutional financial activities.
  6. Personnel and human resources issues — address independently by applying judgment and knowledge of HR policy within an educational administrative environment.
  7. Board presentations and official correspondence — craft and deliver with high precision in written and oral forms, representing organizational positions accurately.
  8. Enterprise application and document management systems — configure and optimize workflows to improve administrative efficiency across program units.
  9. Accreditation, compliance, or regulatory requirements — monitor and coordinate institutional responses to maintain standing with oversight bodies.
  10. Program evaluation frameworks — design and apply to assess operational outcomes, using findings to drive evidence-based improvements in service delivery.
Advanced
Lead / Principal / Executive
  1. Institution-wide financial strategy and multi-year budget frameworks — establish and oversee to fund operations and maximize the organization's educational investments.
  2. Board members and senior officials — advise and engage on matters of governance, policy direction, and organizational performance at the executive level.
  3. Organizational mission, values, and long-range objectives — define and champion to align all administrative and academic functions with strategic priorities.
  4. Senior administrative staff and emerging leaders — mentor and develop, building organizational capacity and succession depth across the institution.
  5. Complex stakeholder negotiations with government agencies, funding bodies, or community partners — lead to secure resources and advance institutional interests.
  6. Systemic operational challenges spanning multiple departments or sites — resolve by applying advanced judgment, cross-domain knowledge, and sustained perseverance.
  7. Enterprise-wide technology and information management infrastructure — direct evaluation and adoption to modernize administrative capabilities across the organization.
  8. Institutional culture of integrity, accountability, and achievement orientation — model and cultivate through leadership practices that set behavioral norms organization-wide.
  9. Policy frameworks governing educational programs, personnel, and finance — author and champion for adoption at divisional or institutional scale, ensuring legal and ethical compliance.
  10. Organizational performance measurement and continuous improvement systems — design and institutionalize, reporting outcomes to boards and stakeholders to demonstrate mission impact.

AI-at-Work Competency Framework

Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.
Subscriber feature

Authoritative source data identified for 998 occupations

How a worker at each mastery level uses, directs, and evaluates AI tools in this occupation. Each statement cites its evidence inline; click a citation chip to verify the source.

Emerging
  1. AI-assisted communication drafting — uses AI tools to generate initial drafts of memos, announcements, and policy summaries, reviewing each output before distribution to staff or board members Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Developing
  1. Budget document preparation — directs an AI assistant to compile and format budget proposals from raw financial data, then applies critical judgment to validate figures and align outputs with organizational priorities Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  2. Meeting preparation support — prompts an AI tool to synthesize background materials and agenda items before staff or board conferences, retaining full ownership of facilitation and decision points WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Proficient
  1. Policy development acceleration — orchestrates AI tools to draft, cross-reference, and revise institutional policies across multiple operational areas, applying active listening and judgment to reconcile stakeholder feedback with AI-generated language Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Strategic monitoring synthesis — directs AI systems to aggregate program performance data and surface anomalies for review, then applies critical thinking to interpret findings and brief leadership with actionable recommendations Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  3. Coordinated activity planning — uses AI-assisted scheduling and communications tools to coordinate multi-department activities, while personally managing relationship-sensitive negotiations and conflict resolution that fall outside automation reach Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Advanced
  1. AI workflow governance — designs and implements institutional protocols governing which administrative tasks are delegated to AI tools versus handled by human staff, balancing efficiency gains against accountability and compliance requirements WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Human-technology interaction leadership — evaluates emerging AI platforms against the organization's operational context, making adoption or rejection decisions grounded in feasibility analysis and alignment with educational mission Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  3. High-stakes judgment retention — establishes clear boundaries where AI-generated analysis informs but does not replace executive decisions on budget allocation, program continuation, or personnel policy, embedding those boundaries into institutional practice Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Evidence pack
SAFI positioning
Top skill: Speaking
Score: 48.5 / 100
Quadrant: Q2_ai_augmented
precision: exact
WEF cluster
Human-Technology Interaction
human_technology_interaction
Sources:Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.

Pathsmith Durable Skills Framework

Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Subscriber feature

Ten durable-skill domains mapped to four proficiency/role levels for each occupation. Each statement is aligned to the Pathsmith taxonomy, derived from trusted grounding data and mapped to occupation-specific O*NET tasks and skills.

1Communication12 statements
Emerging
  1. Policy message clarity — drafts basic administrative memos and notices using clear language for staff and faculty audiences Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Meeting participation — contributes prepared remarks during board or staff meetings using active listening to track discussion points Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Written correspondence — composes routine emails and letters addressing standard administrative inquiries in educational settings O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Budget narrative communication — explains budget proposals and financial rationale to department heads using accessible, non-technical language Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Stakeholder conferencing — facilitates structured discussions with board members and organization officials to coordinate program activities and resolve emerging issues Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Policy documentation — drafts procedural guidelines and policy updates with sufficient clarity for diverse staff audiences to act upon independently O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Cross-functional briefing — presents operational plans, budget approvals, and program objectives to mixed audiences of board members, staff, and community partners with appropriate register and precision Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Crisis communication — delivers timely, accurate institutional messaging during organizational disruptions, ensuring staff and stakeholders receive consistent information Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Report authorship — produces comprehensive administrative reports synthesizing financial, personnel, and program data for executive and board-level review O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Institutional voice leadership — establishes and models communication standards across the organization, coaching administrators and staff on effective stakeholder engagement Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Strategic narrative development — crafts compelling multi-channel communications that align institutional mission with funding bodies, accreditation agencies, and community partners Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Board-level presentation mastery — delivers persuasive, data-grounded presentations to governing boards that drive policy adoption and resource allocation decisions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
2Leadership11 statements
Emerging
  1. Initiative ownership — accepts responsibility for discrete administrative projects and follows through on assigned deliverables within educational office environments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Staff direction — communicates task expectations clearly to support staff while beginning to provide constructive guidance on work quality Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Program leadership — coordinates multi-departmental teams in planning and implementing educational programs, maintaining accountability for milestones and outcomes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Policy implementation — translates board-approved objectives into actionable directives for staff, monitoring compliance and adjusting guidance as needed Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Personnel development — identifies growth opportunities for direct reports and supports their participation in professional development aligned with institutional goals O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Organizational direction — leads the planning and execution of institutional policies and operational activities that ensure continuity and goal attainment across departments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Budget leadership — directs financial planning processes, including budget preparation and approval workflows, ensuring resources are aligned with strategic priorities O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Change leadership — guides staff through structural or policy transitions, maintaining morale and operational effectiveness during periods of institutional change Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Executive institutional leadership — sets long-range organizational vision, aligns board, staff, and community stakeholders around shared educational mission, and holds the institution accountable to measurable outcomes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Leadership pipeline development — intentionally identifies and mentors emerging administrators, building internal capacity for succession and distributed leadership Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Cross-sector influence — represents the institution in external coalitions, regulatory bodies, and funding networks, shaping policy conversations that affect the broader educational community Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
3Metacognition8 statements
Emerging
  1. Self-assessment in administration — reflects on the effectiveness of personal decision-making and task management approaches after completing administrative assignments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Learning identification — recognizes gaps in knowledge of educational law, finance, or personnel policy and seeks targeted learning resources to address them Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Administrative strategy monitoring — evaluates the effectiveness of personal planning and coordination methods mid-process and adjusts approaches when outcomes diverge from expectations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Feedback integration — solicits input from supervisors and board members on administrative performance and uses that input to refine leadership practices Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Reflective decision review — systematically reviews significant institutional decisions after implementation, extracting lessons that inform future budget, policy, and personnel choices Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Cognitive load management — recognizes when competing administrative demands are degrading judgment quality and restructures workflows or delegates to maintain decision accuracy Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Institutional learning culture — models explicit reflection practices for administrative teams, embedding after-action reviews and learning loops into organizational routines Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Strategic self-calibration — regularly audits personal assumptions about institutional priorities, stakeholder needs, and leadership effectiveness against objective data, revising mental models accordingly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
4Critical Thinking10 statements
Emerging
  1. Policy comprehension — reads and interprets administrative policies, regulations, and board directives to identify their implications for daily operations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Basic problem identification — recognizes when standard operating procedures are producing suboptimal outcomes and flags issues for supervisor review Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Budget analysis — evaluates budget proposals by examining cost assumptions, revenue projections, and program priorities to identify inconsistencies before submission for approval Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Evidence-based planning — gathers and weighs data on enrollment trends, program outcomes, and resource utilization before recommending operational adjustments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Assumption examination — questions the underlying rationale of proposed policies or procedures, identifying unstated premises that may produce unintended institutional consequences Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Judgment and decision integration — synthesizes financial, personnel, and program data to make well-reasoned administrative decisions under ambiguous or time-pressured conditions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Risk evaluation — assesses potential consequences of policy or operational changes across financial, legal, and human dimensions before implementation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Competing priorities analysis — evaluates trade-offs between departmental resource requests against institutional goals, applying consistent criteria to reach defensible allocation decisions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Systems-level critical analysis — examines interrelationships among institutional structures, funding mechanisms, personnel practices, and educational outcomes to diagnose root causes of systemic issues Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Policy impact modeling — applies rigorous analytical frameworks to forecast second- and third-order effects of proposed administrative policies before presenting recommendations to governing boards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
5Collaboration9 statements
Emerging
  1. Team participation — contributes constructively to administrative planning meetings, completing assigned coordination tasks and communicating progress to team members Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Cross-department cooperation — shares information and resources with adjacent departments to support smooth execution of institutional programs Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Interagency coordination — collaborates with external educational agencies, funding bodies, or community organizations to align program objectives and share resources effectively Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Staff conferencing — facilitates working sessions with department heads and staff members to coordinate activities, resolve scheduling conflicts, and build shared understanding of institutional priorities O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Board-staff collaboration — serves as an effective bridge between governing board directives and operational staff, translating strategic decisions into coordinated implementation plans Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Multi-stakeholder project coordination — leads collaborative planning processes involving administrators, faculty, community partners, and funding agencies, managing diverse perspectives toward shared outcomes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Conflict navigation — identifies and mediates interpersonal or interdepartmental tensions that threaten collaborative effectiveness, restoring productive working relationships Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Collaborative infrastructure design — builds formal structures such as cross-functional task forces, shared governance bodies, and inter-institutional partnerships that institutionalize collaboration Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Coalition leadership — convenes and sustains multi-organization coalitions around shared educational goals, managing competing institutional interests while advancing collective impact Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
6Character9 statements
Emerging
  1. Administrative accountability — takes ownership of errors in reporting, scheduling, or coordination tasks and corrects them transparently without prompting Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Ethical policy application — applies institutional policies consistently and impartially across staff and student populations, avoiding favoritism or preferential treatment Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Confidentiality stewardship — handles sensitive personnel, student, and financial records with strict adherence to privacy regulations and institutional ethics standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Professional conduct modeling — demonstrates punctuality, respectful communication, and follow-through in all administrative interactions, setting a behavioral standard for staff Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Integrity under pressure — maintains ethical standards and transparent communication when facing board scrutiny, budget shortfalls, or politically sensitive personnel decisions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Accountability culture building — establishes clear performance expectations and holds self and direct reports accountable to outcomes, addressing underperformance directly and constructively Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Equitable resource stewardship — ensures budget and resource allocation decisions are grounded in institutional mission and equitable access principles rather than political convenience Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Institutional ethics leadership — shapes the ethical culture of the organization through visible modeling, policy design, and explicit conversations about values and professional integrity Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Public trust stewardship — represents the institution to regulatory bodies, community stakeholders, and funding agencies with consistent honesty and transparency that sustains long-term institutional credibility Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
7Creativity8 statements
Emerging
  1. Process improvement suggestion — proposes incremental improvements to administrative workflows, scheduling systems, or communication templates when standard methods produce inefficiencies Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Alternative solution generation — brainstorms multiple approaches to routine administrative challenges before defaulting to established procedures Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Program design contribution — contributes original ideas to the development of new educational programs or student services, connecting institutional needs with novel delivery models Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Creative budget problem-solving — identifies non-obvious funding sources, partnership opportunities, or resource-sharing arrangements to address budget constraints Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Innovative policy development — designs administrative policies that creatively balance regulatory compliance, operational efficiency, and stakeholder needs in ways that improve on existing practice Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Strategic program innovation — leads the creation of new institutional initiatives that address unmet educational needs, piloting experimental models and iterating based on outcome data Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Institutional reinvention — conceives and champions transformative organizational restructuring or programmatic redesigns that position the institution to meet emerging educational and community challenges Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Cross-sector innovation leadership — synthesizes ideas from education, business, and community development to generate breakthrough approaches that other institutions adopt as models Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
8Growth Mindset8 statements
Emerging
  1. Feedback receptivity — receives critical feedback from supervisors and board members on administrative performance without defensiveness, identifying specific areas for improvement Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Challenge acceptance — volunteers for unfamiliar administrative responsibilities such as leading a new compliance process or managing an unfamiliar budget area to expand competence Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Setback recovery — responds to failed program initiatives or budget rejections by diagnosing what went wrong and rebuilding stronger proposals rather than abandoning the objective Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Continuous learning practice — regularly engages with professional development in education law, financial management, or leadership to stay current with evolving administrative demands Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Mastery pursuit in administration — treats each complex budget cycle, accreditation process, or personnel challenge as a learning opportunity, systematically building expertise through deliberate practice Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Organizational learning promotion — frames institutional setbacks as learning data, leading post-mortem reviews that extract actionable insights and build staff resilience Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Growth culture institutionalization — embeds growth mindset principles into hiring practices, performance reviews, and professional development structures so that learning orientation becomes an organizational norm Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Adaptive leadership under volatility — models visible persistence and optimistic reframing when navigating sustained institutional adversity such as funding crises, accreditation challenges, or enrollment decline Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
9Mindfulness8 statements
Emerging
  1. Attentive listening in meetings — gives full, undivided attention during board and staff conferences, withholding judgment until all perspectives have been heard Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Stress awareness — recognizes personal signs of administrative overload and takes deliberate steps to restore focus before making consequential decisions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Intentional meeting facilitation — structures administrative meetings with clear agendas and deliberate pacing, creating space for reflective input before reaching decisions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Emotional regulation under scrutiny — maintains composure and measured responses when facing criticism from board members, staff, or community stakeholders in high-stakes settings Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Present-moment decision-making — pauses to assess current conditions, available data, and stakeholder context before acting on budget, personnel, or policy matters rather than reacting reflexively Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Institutional climate awareness — monitors the emotional and cultural health of the administrative team, responding intentionally to early signs of disengagement, conflict, or burnout Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Mindful leadership modeling — demonstrates and teaches intentional attention management and emotional regulation practices to administrative staff, building organizational capacity for reflective practice Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Strategic presence — enters high-stakes negotiations, accreditation visits, and board presentations with full situational awareness, reading interpersonal and political dynamics in real time and adjusting approach accordingly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
10Fortitude9 statements
Emerging
  1. Persistence through administrative complexity — continues pursuing compliant solutions when regulatory requirements, budget constraints, or approval processes create repeated obstacles Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Uncertainty tolerance — maintains task focus and professional demeanor when institutional priorities shift or leadership direction is temporarily unclear Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Sustained effort through budget cycles — maintains accuracy, thoroughness, and advocacy through prolonged and iterative budget preparation and approval processes without diminishing commitment Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Difficult decision follow-through — implements board-mandated personnel or program decisions that are organizationally unpopular, maintaining professionalism and transparency throughout Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Crisis resilience — sustains operational effectiveness and staff confidence during institutional crises such as accreditation threats, financial shortfalls, or leadership transitions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Adversarial stakeholder navigation — persists in advancing evidence-based institutional positions when facing sustained resistance from board factions, community groups, or regulatory bodies Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Long-term initiative endurance — maintains momentum and staff engagement across multi-year strategic initiatives that encounter funding delays, regulatory hurdles, or leadership changes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Organizational resilience architecture — builds institutional structures, policies, and cultures that enable the organization to absorb shocks and recover from adversity without dependence on any single leader Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Courageous institutional advocacy — publicly champions necessary but politically difficult reforms in educational policy, resource equity, or governance practice, accepting personal risk in service of institutional integrity Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Show O*NET source anchors38 anchors · skillscrosswalk.com

O*NET enrichment · skillscrosswalk.com

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Source anchors that ground each statement

Related titles
Apprenticeship Consultant · Apprenticeship Representative · Area Supervisor · Attache · Community Health Nursing Educational Director · Correctional Institution Education Supervisor · Director of Extension Work · Director of Health Education · Director of in Service Education · Director of Professional Services · Director of Research · Director of Research and Development
RAPIDS apprenticeships
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O*NET skills
SpeakingActive ListeningReading ComprehensionCritical ThinkingJudgment and Decision MakingMonitoringCoordinationWriting
Knowledge domains
Administration and ManagementEnglish LanguageCustomer and Personal ServicePersonnel and Human ResourcesMathematicsEducation and TrainingComputers and ElectronicsAdministrative
Abilities
Oral ExpressionOral ComprehensionWritten ComprehensionDeductive ReasoningProblem SensitivityWritten Expression
Work styles
DependabilityLeadership OrientationIntegrityAttention to DetailAchievement OrientationPerseverance
Technology
Document management softwareContent workflow softwareEnterprise application integration softwareAccounting softwareData base user interface and query softwareSpreadsheet software
Tasks · seed anchors for statements
  1. Direct or coordinate an organization's financial or budget activities to fund operations, maximize investments
  2. Confer with board members, organization officials, or staff members to discuss issues, coordinate activities,
  3. Prepare budgets for approval, including those for funding or implementation of programs.
  4. Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure contin
CIP education codes
13.040113.040213.040313.040413.040613.041013.041113.041213.041313.049952.0206

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.