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Religious Workers, All Other

SOC 21-2099.00Job Zone —v.26.05

Context coveredThis framework covers faith-based and community religious worker practice including pastoral counseling, substance dependency support, client record management, and community outreach across nonprofit and religious organization settings.

Emerging
Entry / Apprentice
  1. Client intake forms and basic case recordscomplete accurately under supervisor direction in a community religious service setting.
  2. Standardized documentation templatesfollow established protocols to record session notes and service interactions in an office suite environment.
  3. Active listening techniquesapply during initial client interviews under direct supervision in a pastoral counseling context.
  4. Basic counseling session structureobserve and assist licensed staff in individual and group sessions within a faith-based recovery program.
  5. Urine sample collection procedurescarry out according to established protocols under direct oversight in a substance dependency screening context.
  6. Client histories and demographic datagather and enter into word processing software following supervisor-provided guidelines.
  7. Common signs of substance dependencyrecognize and report to supervising counselors during routine client interactions.
  8. Written service summariesdraft using approved formats for review by senior staff in a nonprofit religious organization.
  9. Email correspondence with clients and partner agenciescompose clearly and professionally using organizational email software under guidance.
  10. Community resource lists and referral materialsidentify and distribute to clients in need during intake appointments under staff direction.
Developing
Mid-level / Established
  1. Individual and group counseling sessionsfacilitate routinely with reduced oversight to assist clients in overcoming dependencies in a faith-based service program.
  2. Client progress records and treatment notesmaintain accurately in electronic case management and spreadsheet software across an active caseload.
  3. Social perceptiveness skillsapply to detect shifts in client mood or behavior and adjust counseling approach in familiar session contexts.
  4. Urine sample collection and preliminary analysisconduct and document results independently, flagging anomalies for clinical review in a dependency program.
  5. Discharged client follow-up contactsschedule and conduct regularly to assess post-treatment progress and service effectiveness.
  6. Critical thinking and judgmentexercise when evaluating client self-reported information against observable indicators in one-on-one counseling meetings.
  7. Psychoeducational presentationsprepare and deliver using presentation software to small groups within a community religious outreach setting.
  8. Written case reports and progress summariescompose with appropriate clinical and pastoral language for inclusion in client files and service reviews.
  9. Referral coordination with external mental health, social service, and medical providersinitiate and document to support comprehensive client care.
  10. Counseling session plansadapt based on client feedback and observed outcomes within a structured faith-based recovery curriculum.
Proficient
Senior / Expert IC
  1. Complex individual counseling cases involving co-occurring dependency and psychosocial challengesmanage autonomously across the full treatment arc in a religious community service setting.
  2. Comprehensive client records, progress reports, and discharge summariesproduce and audit independently to ensure accuracy and regulatory compliance.
  3. Degree of drug dependencyassess systematically by collecting, analyzing, and interpreting urine sample data and behavioral indicators without supervisory prompting.
  4. Long-term follow-up protocols for discharged clientsdesign and execute to evaluate treatment effectiveness and identify gaps in service delivery.
  5. Non-routine ethical or crisis situationsevaluate and respond to using sound judgment, applying psychological and counseling knowledge in high-stakes pastoral contexts.
  6. Group counseling dynamics and conflictnavigate and de-escalate skillfully when facilitating diverse client groups in a faith-based recovery environment.
  7. Service outcome datacompile and analyze using spreadsheet software to inform evidence-based improvements to program offerings.
  8. Cross-disciplinary collaboration with chaplains, social workers, psychologists, and medical stafflead case consultations to coordinate holistic client support.
  9. Community education workshops on dependency, mental wellness, and spiritual resiliencedevelop and deliver independently to congregations and partner organizations.
  10. Intake assessment and triage processesevaluate and refine continuously to ensure timely, appropriate placement of new clients in available service tracks.
Advanced
Lead / Principal / Executive
  1. Organizational counseling and religious worker competency frameworksdesign and implement to align program quality with best practices across a multi-site faith-based organization.
  2. Emerging and junior religious workersmentor, supervise, and evaluate to build department-wide counseling capability and professional standards.
  3. Strategic program direction for dependency recovery and pastoral counseling servicesset and communicate to guide teams in achieving measurable community impact.
  4. Cross-sector partnerships with healthcare systems, government agencies, and nonprofit coalitionsestablish and steward to expand the organization's service reach and funding base.
  5. Organizational-level outcome reports and grant documentationauthor and present using advanced word processing and presentation software to executive leadership and funders.
  6. Ethical policies, confidentiality protocols, and compliance standards for client records managementdevelop and enforce across the full religious worker department.
  7. Systemic barriers to client recovery and community wellnessanalyze using sociological and psychological knowledge frameworks and advocate for policy-level solutions.
  8. Staff training curricula covering active listening, dependency assessment, and documentation best practicescreate and lead for all levels of religious workers in the organization.
  9. Quality assurance reviews of counseling records, follow-up practices, and treatment outcomesconduct organization-wide to drive continuous service improvement.
  10. Organizational culture of empathy, integrity, and service orientationmodel and cultivate at the leadership level to sustain a high-trust environment for clients and staff alike.

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Source anchors that ground each statement

Related titles
Bible Reader · Bible Teacher · Bible Worker · Buddhist Monk · Cantor · Christian Science Healer · Christian Science Nurse · Christian Science Practitioner · Christian Science Reader · Christian Science Reading Room Attendant · Church Official · Church Warden
RAPIDS apprenticeships
O*NET skills
Active ListeningSpeakingSocial PerceptivenessReading ComprehensionCritical ThinkingService OrientationWritingJudgment and Decision Making
Knowledge domains
PsychologyTherapy and CounselingCustomer and Personal ServiceEnglish LanguageEducation and TrainingSociology and AnthropologyAdministrativeAdministration and Management
Abilities
Oral ExpressionOral ComprehensionSpeech ClarityWritten ComprehensionWritten ExpressionProblem Sensitivity
Work styles
EmpathyDependabilityCooperationSinceritySocial OrientationIntegrity
Technology
Spreadsheet softwareOffice suite softwareElectronic mail softwarePresentation softwareWord processing softwareGraphics or photo imaging software
Tasks · seed anchors for statements
  1. Complete and maintain accurate records or reports regarding the patients' histories and progress, services pro
  2. Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjustin
  3. Assess individuals' degree of drug dependency by collecting and analyzing urine samples.
  4. Follow progress of discharged patients to determine effectiveness of treatments.
CIP education codes
30.250230.530139.030239.039939.059939.069939.070139.070339.070439.070539.070639.079939.0802

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me®, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.