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Orderlies

SOC 31-1132.00Job Zone 2 · Some Preparationv.26.05

Context coveredThis framework covers the full range of orderly practice in inpatient hospital and clinical settings, from basic patient transport and equipment cleaning under supervision through to team leadership, training, and process improvement at the unit or facility level.

Sources:O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.SkillsCrosswalkSkillsCrosswalk — O*NET enrichment + adjacency index. Opens in new tab.
Emerging
Entry / Apprentice
  1. Patient lifting techniques — perform basic two-person assists under direct supervision when moving patients on or off hospital beds.
  2. Wheelchair and stretcher operation — transport patients to designated treatment areas following step-by-step instructions from senior staff.
  3. Soiled linen removal — change bed linens and cubicle curtains under direct supervision following standard infection-control procedures.
  4. Equipment cleaning basics — wipe down and sanitize wheelchairs and portable medical equipment using approved germicides as directed.
  5. Message and document delivery — carry paperwork and communications between departments accurately following assigned routing instructions.
  6. Emergency response awareness — recognize fire alarms and emergency calls and follow posted protocols under the guidance of a charge nurse.
  7. Medical supply transport — move portable equipment and supplies between rooms using designated routes as assigned by supervisors.
  8. Oral instructions — listen carefully and repeat back task assignments to confirm understanding before performing patient-care activities.
  9. Patient interaction basics — greet and reassure patients during transport using respectful, empathetic language on the hospital floor.
  10. Repair documentation — note visible damage to beds or equipment on a provided checklist and report findings to a supervisor immediately.
Developing
Mid-level / Established
  1. Assisted patient transfers — independently lift and reposition patients between beds, stretchers, and examination tables using proper body mechanics in a busy clinical unit.
  2. Multi-destination transport — coordinate wheelchair and moveable-bed transport across several departments, managing timing with minimal supervisor direction.
  3. Sterilization procedures — operate sterilizing equipment and apply germicides to instruments and supplies following facility infection-control standards.
  4. Equipment maintenance tracking — clean hospital beds and portable devices routinely and log repair needs in the facility's electronic maintenance records.
  5. Emergency response participation — respond promptly to security calls and medical emergencies by following departmental emergency action plans without prompting.
  6. Linen management workflow — change soiled linens on a full patient-unit round efficiently, maintaining patient dignity and privacy throughout.
  7. Interdepartmental communication — deliver time-sensitive documents and messages accurately, adapting to competing priorities on a fast-paced floor.
  8. Supply logistics support — transport and restock medical supplies across departments, recognizing low-inventory situations and reporting them to charge staff.
  9. Active listening in patient care — identify unspoken patient discomfort or anxiety during transport and communicate observations to nursing staff promptly.
  10. Infection-control compliance — apply hand hygiene and personal protective equipment protocols consistently across all patient-contact and equipment-handling tasks.
Proficient
Senior / Expert IC
  1. Complex patient handling — manage solo and team lifts for bariatric or post-surgical patients, selecting appropriate transfer aids without supervisor guidance.
  2. High-volume transport coordination — manage concurrent patient transport requests across operating rooms, testing units, and wards, prioritizing by clinical urgency.
  3. Advanced sterilization oversight — select and apply correct sterilization methods for varied equipment types, verifying efficacy and documenting outcomes in medical software.
  4. Equipment lifecycle management — assess condition of wheelchairs, beds, and portable devices across an entire unit, initiating maintenance work orders and tracking resolution.
  5. Emergency scene management — take a lead support role during emergency medical or security events, coordinating with nursing and security staff until responders arrive.
  6. Linen and environmental standards enforcement — audit linen-change practices across a shift to ensure compliance with infection-prevention and patient-comfort standards.
  7. Cross-departmental logistics — optimize delivery routes for documents, supplies, and equipment to reduce transit time and minimize disruption to clinical workflows.
  8. Problem sensitivity in patient care — detect early signs of patient distress, equipment malfunction, or safety hazards and escalate appropriately to clinical supervisors.
  9. Staff communication leadership — model clear, professional oral communication with patients, families, and interdisciplinary team members during complex care situations.
  10. Technology utilization — use electronic mail and office suite software to track assignments, submit maintenance reports, and review schedule updates independently.
Advanced
Lead / Principal / Executive
  1. Workforce training development — design and deliver on-the-job training programs for new orderlies covering patient handling, transport, and infection-control procedures.
  2. Departmental safety culture — lead unit-level safety initiatives by establishing consistent protocols for emergency response, lifting techniques, and equipment sanitation.
  3. Performance standards setting — define observable performance benchmarks for the orderly team and evaluate staff against those standards during formal reviews.
  4. Process improvement leadership — analyze transport and supply-delivery workflows, identify inefficiencies, and implement revised procedures that reduce patient wait times.
  5. Emergency preparedness coordination — collaborate with nursing leadership and security to update and rehearse emergency response plans affecting orderly roles facility-wide.
  6. Equipment procurement advocacy — evaluate new patient-handling and cleaning technologies, present cost-benefit findings to facility management, and guide adoption decisions.
  7. Mentorship and competency coaching — provide individualized coaching to developing orderlies on social perceptiveness and service orientation in challenging patient interactions.
  8. Cross-departmental relationship management — serve as the liaison between orderly staff and clinical department heads to resolve scheduling conflicts and service-level gaps.
  9. Data-driven accountability — use spreadsheet and medical software tools to compile and report unit metrics on transport response times, equipment downtime, and compliance rates.
  10. Organizational policy contribution — participate in facility policy committees to shape standards for patient transport safety, linen management, and orderly scope of practice.

AI-at-Work Competency Framework

Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.
Subscriber feature

Authoritative source data identified for 998 occupations

How a worker at each mastery level uses, directs, and evaluates AI tools in this occupation. Each statement cites its evidence inline; click a citation chip to verify the source.

Emerging
  1. AI-assisted documentation — uses facility-provided AI tools to log equipment maintenance notes and flag needed repairs, following prompts without modifying default outputs WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Developing
  1. Patient transport coordination — consults AI scheduling or routing tools to sequence transport assignments efficiently, cross-checking against floor staff instructions before acting WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Equipment status tracking — enters cleaning and sterilization records into AI-supported maintenance systems, recognizing when flagged repair alerts require escalation to a supervisor Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Proficient
  1. Social cue interpretation alongside AI prompts — reads patient distress, confusion, or discomfort firsthand during transport and repositioning, treating any AI-generated patient status alerts as secondary input rather than the primary signal Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Emergency response triage support — reviews AI-generated alert summaries during security or medical emergencies, then applies personal situational awareness to determine the safest immediate physical response for patients Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Advanced
  1. Human-technology workflow integration — coordinates between AI-assisted bed-management dashboards and direct patient observation to resolve discrepancies, advising charge staff when automated room-assignment recommendations conflict with observed patient condition Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Peer guidance on AI tool use — demonstrates to newer orderlies how to interpret and appropriately override AI maintenance flags or scheduling suggestions based on direct physical assessment of equipment and patient needs WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Evidence pack
SAFI positioning
Top skill: Social Perceptiveness
Score: 51.5 / 100
Quadrant: Q2_ai_augmented
precision: exact
WEF cluster
Human-Technology Interaction
human_technology_interaction
Sources:WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.

Pathsmith Durable Skills Framework

Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Subscriber feature

Ten durable-skill domains mapped to four proficiency/role levels for each occupation. Each statement is aligned to the Pathsmith taxonomy, derived from trusted grounding data and mapped to occupation-specific O*NET tasks and skills.

1Communication11 statements
Emerging
  1. Patient status relay — communicates basic patient condition changes to nursing staff using standard terminology during routine transport assignments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Verbal instruction acknowledgment — confirms understanding of transport orders and room assignments by repeating back directions to charge nurses before moving patients Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Department messaging — carries written messages or documents between departments accurately and delivers them to the correct recipient without prompting O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Patient comfort communication — explains each step of a transfer or transport procedure to patients before physical contact to reduce anxiety and promote cooperation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Status update reporting — provides clear, concise verbal updates to receiving clinical staff when delivering patients to treatment, testing, or operating areas Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Equipment repair documentation — records observed damage or maintenance needs on wheelchairs, hospital beds, and portable equipment using facility reporting forms O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Cross-department coordination — communicates transport readiness and estimated arrival times to multiple units simultaneously, managing patient flow without bottlenecks Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Emergency situation communication — conveys critical information calmly and precisely to clinical teams during emergency medical calls, fire alarms, or security events using established protocols Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Non-verbal cue recognition — reads patient distress signals such as facial expressions or body language during transport and adjusts communication approach or alerts clinical staff accordingly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Communication protocol mentorship — coaches new orderlies on facility-specific communication standards, including how to report patient observations and document equipment issues with clinical accuracy Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Interdisciplinary liaison communication — serves as a reliable information conduit across nursing, therapy, and ancillary departments, resolving scheduling conflicts and transport miscommunications through direct, professional dialogue Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
2Leadership8 statements
Emerging
  1. Task initiative — identifies unassigned transport or cleaning tasks during slow periods and completes them without waiting for explicit direction from supervisors Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Peer support — assists less experienced orderlies in locating equipment or navigating floor layouts during orientation periods Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Shift prioritization — organizes personal transport and equipment-cleaning workload by urgency, ensuring critical patient movements occur before routine tasks Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Safety accountability — takes responsibility for reporting unsafe equipment or environmental hazards immediately rather than waiting for supervisors to identify issues Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Emergency response leadership — assumes a coordinating role during emergency situations, directing bystanders and other support staff to clear pathways or retrieve equipment while clinical staff attend to patients Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Linen and supply workflow ownership — monitors soiled linen inventory levels across assigned units and initiates restocking or change procedures before shortages affect patient care Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Orderly team mentorship — guides a team of orderlies during high-census periods, assigning transport routes, resolving conflicts over equipment availability, and modeling professional conduct under pressure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Process improvement leadership — identifies recurring inefficiencies in patient transport or equipment sterilization workflows and proposes corrective procedures to unit managers with supporting observations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
3Metacognition8 statements
Emerging
  1. Task self-monitoring — recognizes when a patient lift or transfer feels physically unsafe and pauses to request assistance rather than proceeding independently Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Learning awareness — identifies personal knowledge gaps in sterilization procedures or equipment operation and asks supervisors for clarification before performing unfamiliar tasks Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Error reflection — reviews transport incidents or near-miss events after the fact to identify what actions contributed to the outcome and adjusts future approach accordingly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Workload self-assessment — evaluates personal physical and cognitive capacity at the start of each shift and communicates limitations that may affect safe patient handling to supervisors Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Adaptive strategy selection — adjusts patient transfer technique based on patient size, mobility limitations, and available equipment, consciously selecting the safest approach before initiating movement Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Feedback integration — applies supervisor and clinical staff feedback about transport timing or infection control compliance to measurably improve daily performance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Metacognitive modeling — demonstrates self-monitoring practices to new orderlies by narrating decision-making during complex transfers, explaining why specific techniques are chosen in specific contexts Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Continuous process evaluation — systematically reflects on transport and sanitation routines across shifts, identifying patterns in errors or delays and implementing personal corrective strategies proactively Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
4Critical Thinking8 statements
Emerging
  1. Equipment condition assessment — inspects wheelchairs and stretchers before use, identifying visible defects such as broken footrests or malfunctioning brakes that require reporting Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Route selection — evaluates available hallway routes for patient transport, choosing paths that avoid congestion or hazards such as wet floors or construction zones O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Patient stability evaluation — observes patient physical condition during transport and determines whether changes in appearance or responsiveness warrant stopping to alert clinical staff Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Infection control reasoning — applies knowledge of germicide use and sterilization protocols to determine which cleaning method is appropriate for specific equipment types and contamination levels O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Emergency triage thinking — assesses competing demands during simultaneous emergency alerts and prioritizes response actions based on proximity, patient risk, and available resources Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Transfer risk analysis — evaluates patient weight, mobility status, bed height, and environmental obstacles before initiating a lift or transfer to select the safest assistive technique Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. System-level problem analysis — identifies root causes of recurring transport delays or equipment shortages by analyzing workflow patterns and presents evidence-based recommendations to unit leadership Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Incident pattern recognition — detects trends in patient handling near-misses or equipment failures across multiple shifts and escalates concerns with documented observations to prevent adverse events Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
5Collaboration8 statements
Emerging
  1. Two-person lift coordination — works with a partner to synchronize patient lift movements, following verbal cues to ensure patient safety during transfers from beds to stretchers Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Departmental cooperation — responds promptly to requests from nursing, therapy, and diagnostic units, treating cross-departmental tasks as shared responsibilities Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Clinical team integration — coordinates transport timing with nurses, technicians, and physicians to ensure patients arrive at treatment or testing locations when clinical staff are ready to receive them Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Supply chain collaboration — works with central supply and environmental services staff to ensure clean linens, sterile equipment, and medical supplies are available across assigned units O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Emergency team participation — functions as an effective member of a rapid response or code team by executing assigned physical tasks such as clearing space, repositioning equipment, or transporting supplies without disrupting clinical workflows Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Shift handoff collaboration — provides incoming orderlies with accurate, complete information about pending transports, equipment status, and patient locations to ensure seamless continuity of care support Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Inter-unit workflow integration — builds trusted working relationships across multiple units, enabling real-time coordination that reduces patient wait times and improves transport efficiency facility-wide Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Collaborative problem resolution — mediates scheduling conflicts between departments over shared transport resources, negotiating solutions that prioritize patient care needs while maintaining positive working relationships Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
6Character8 statements
Emerging
  1. Patient dignity maintenance — handles patients during transfers and personal care tasks with respect and discretion, preserving modesty and communicating with courtesy at all times Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Policy adherence — follows facility infection control, safety, and documentation policies consistently, even when not directly supervised Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Accountability in error reporting — reports equipment malfunctions, accidental soiling events, or transport delays honestly and promptly to supervisors without minimizing or concealing what occurred Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Professional boundary maintenance — maintains appropriate professional conduct with patients and families, refraining from sharing personal opinions or clinical speculation outside one's scope of role Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Ethical patient handling — refuses to participate in or remain silent about improper patient handling practices observed from colleagues, reporting concerns through appropriate channels Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Consistent professionalism under pressure — maintains respectful, composed conduct toward patients, families, and clinical staff during high-volume, physically demanding shifts without compromising care quality Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Integrity modeling — demonstrates and articulates ethical behavior expectations to peers, particularly around patient confidentiality, equipment reporting, and honest communication with clinical teams Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Advocacy in patient care — identifies and reports situations where patient dignity or safety is at risk due to systemic gaps, escalating concerns respectfully but persistently through proper channels Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
7Creativity8 statements
Emerging
  1. Improvisational problem solving — identifies an alternative transport route or positioning approach when standard methods are blocked or unavailable due to floor conditions or equipment limitations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Supply substitution — locates appropriate substitute equipment or supplies when standard items are unavailable, ensuring patient transport tasks are not unnecessarily delayed O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Comfort adaptation — devises patient positioning adjustments using available pillows, blankets, or padding to improve comfort during extended transports while maintaining clinical safety Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Workflow improvisation — reorganizes a personal transport queue creatively when unexpected admissions or discharges alter the original schedule, minimizing disruption to all parties Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Equipment use innovation — applies standard transport equipment in non-routine ways to safely accommodate patients with unusual mobility needs or body configurations, consulting clinical staff before implementation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Environmental safety creativity — devises immediate interim solutions for hazardous floor or corridor conditions during transport, such as redirecting foot traffic or improvising barriers, while awaiting maintenance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Process redesign contribution — proposes creative revisions to transport scheduling, equipment storage, or linen management workflows that measurably reduce wait times or errors, using direct observation as evidence Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Training tool development — creates informal visual aids or checklists for common orderly tasks such as sterilization steps or lift techniques, improving peer learning without formal instructional resources Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
8Growth Mindset8 statements
Emerging
  1. Feedback receptivity — accepts correction from nurses or supervisors regarding transfer technique or infection control practices without defensiveness and applies the feedback immediately Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Skill curiosity — asks clinical staff questions about patient conditions or equipment functions to deepen understanding of the care environment beyond minimum job requirements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Challenge acceptance — volunteers for difficult transport assignments involving bariatric patients or complex equipment setups, viewing them as opportunities to develop physical and procedural skill Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Training engagement — participates actively in mandatory and optional in-service training sessions, applying new infection control or patient handling techniques on the next shift Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Setback recovery — returns to full performance after a patient handling incident or near-miss by completing required retraining and demonstrating corrected technique to supervisors Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Competency expansion — proactively seeks cross-training in adjacent support tasks such as environmental services protocols or medical supply management to increase departmental versatility Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Growth culture contribution — encourages peers to view physical and procedural challenges as learning opportunities, sharing personal examples of improvement after mistakes without stigma Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Continuous improvement pursuit — systematically identifies personal performance gaps across transport safety, sanitation, and communication skills and constructs self-directed improvement plans between formal review cycles Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
9Mindfulness8 statements
Emerging
  1. Physical awareness during lifts — maintains attention to body mechanics and patient stability during transfers, avoiding distraction from environmental noise or competing demands in the moment Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Emotional regulation in patient interactions — manages personal frustration or fatigue when working with uncooperative or distressed patients, responding with calm and patience rather than reactive behavior Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Environmental scanning — monitors hallway conditions, equipment states, and patient demeanor continuously during transport, detecting hazards or changes before they escalate Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Transition focus — resets attention fully between transport assignments, preventing preoccupation with a prior task from reducing attentiveness to current patient needs Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Stress regulation during emergencies — maintains composed, deliberate physical and verbal behavior during emergency responses such as fire alarms or medical codes, preventing panic from impairing performance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Intentional pace management — regulates transport speed consciously based on patient condition and corridor conditions, resisting time pressure that could compromise patient safety Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Mindful mentorship — teaches new orderlies attentional and self-regulation strategies for managing the physical and emotional demands of patient handling work across a full shift Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Sustained presence under fatigue — maintains full situational awareness and safe patient handling practices during extended or high-volume shifts, demonstrating emotional and attentional stamina as a professional standard Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
10Fortitude8 statements
Emerging
  1. Physical persistence — completes assigned transport and lifting tasks across a full shift despite muscle fatigue, maintaining safe technique rather than cutting corners when tired Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Discomfort tolerance — performs soiled linen changes and body fluid cleanup tasks without avoidance or delay, accepting unpleasant physical conditions as a routine occupational reality O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. High-census endurance — sustains consistent transport performance and patient interaction quality during peak admission periods when workload significantly exceeds normal volume Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Post-incident composure — resumes assigned duties calmly following a distressing patient event such as a fall, aggressive behavior, or clinical deterioration, after completing required reporting Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Emergency response courage — enters and operates effectively in stressful emergency scenarios including fire alarms, security events, and medical crises, executing assigned tasks without freezing or withdrawing Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Sustained quality under adversity — maintains thorough equipment disinfection and documentation standards during understaffed shifts, resisting the temptation to skip steps under time pressure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Resilience modeling — demonstrates consistent composure and work quality through extended periods of organizational stress such as staffing shortages or facility crises, serving as a stabilizing presence for peers Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Persistent safety advocacy — continues to report equipment deficiencies, unsafe practices, or patient risk factors through repeated escalation when initial reports are not addressed, without retaliation or withdrawal Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Show O*NET source anchors35 anchors · skillscrosswalk.com

O*NET enrichment · skillscrosswalk.com

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Source anchors that ground each statement

Related titles
Attendant · Cart Attendant · Clinical Support Associate · Emergency Room Orderly · Hospice Entrance Attendant · Hospital Corpsman · Hospital Orderly · Infirmary Attendant · Institutional Aide · Medical Orderly · Medical Transporter · New Patient Escort
RAPIDS apprenticeships
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O*NET skills
Social PerceptivenessService OrientationActive ListeningSpeaking
Knowledge domains
Customer and Personal ServicePublic Safety and Security
Abilities
Oral ComprehensionTrunk StrengthProblem SensitivityStatic StrengthSpeech RecognitionOral ExpressionNear VisionSpeech ClarityExtent FlexibilityManual Dexterity
Work styles
DependabilityCooperationEmpathyAttention to DetailStress ToleranceIntegrity
Technology
Medical softwareSpreadsheet softwareOffice suite softwareElectronic mail softwareOperating system software
Tasks · seed anchors for statements
  1. Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.
  2. Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.
  3. Disinfect or sterilize equipment or supplies, using germicides or sterilizing equipment.
  4. Clean equipment, such as wheelchairs, hospital beds, or portable medical equipment, documenting needed repairs or maintenance.
  5. Respond to emergency situations, such as emergency medical calls, security calls, or fire alarms.
  6. Change soiled linens, such as bed linens, drapes, or cubicle curtains.
  7. Carry messages or documents between departments.
  8. Transport portable medical equipment or medical supplies between rooms or departments.
CIP education codes
51.260251.260151.390251.399951.150251.0803

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.