Grounds Maintenance Workers, All Other
Context coveredThis framework covers grounds maintenance operations in residential, commercial, and institutional settings, spanning hands-on field work, crew coordination, quality inspection, in-house service supervision, and strategic facility management.
- Basic grounds maintenance tasks — perform under direct supervision on residential or commercial properties following established work orders.
- Cleaning materials and supply labels — read and identify appropriate products for assigned surface types under guidance from a lead worker.
- Hand tools and basic landscaping equipment — operate safely on outdoor job sites after receiving orientation and hands-on demonstration.
- Daily task checklists — follow and complete in the correct sequence within a structured grounds maintenance schedule.
- Work area hazards — recognize and report to a supervisor on active job sites in compliance with public safety protocols.
- Completed maintenance tasks — communicate status verbally to a crew lead at the end of each shift on a multi-unit property.
- Room or outdoor area readiness — relay information to desk clerks or admitting personnel using clear, simple oral or written communication.
- Assigned grounds zones — monitor for litter, damage, or maintenance needs during routine walkthroughs under supervisory oversight.
- Time on assigned tasks — manage within scheduled shifts by following priority lists provided by a crew supervisor.
- Basic spreadsheet or email software — use to log completed tasks or report supply needs under direction from a site manager.
- Cleaning material selection — evaluate and choose the most suitable products for different flooring, furniture, and surface types with minimal supervisor input.
- In-house maintenance services — coordinate daily workflows across laundry, repair, or valet operations with reduced direct oversight on a commercial property.
- Grounds inspections — conduct routine walkthroughs to verify work meets established quality standards and flag deficiencies for correction.
- Equipment maintenance schedules — track and carry out preventive upkeep on landscaping tools and machinery across a mid-sized property.
- Room or area occupancy status — advise front-desk or admitting personnel promptly and accurately based on completed maintenance observations.
- Work assignments among peers — coordinate task distribution to balance workload effectively within a small grounds maintenance crew.
- Database or spreadsheet software — use to record maintenance logs, supply inventories, and work-order completions on a regular basis.
- Unexpected grounds or facility issues — apply critical thinking to identify root causes and implement immediate corrective actions within scope of authority.
- Customer or resident concerns — respond with service orientation and clear spoken communication to maintain satisfaction on managed properties.
- Safety and compliance standards — apply consistently across daily grounds operations, adapting protocols to site-specific conditions encountered on the job.
- Full-scope grounds maintenance operations — manage autonomously across all service areas, including landscaping, repair coordination, and cleaning services on large commercial or institutional properties.
- Non-routine maintenance situations — diagnose, prioritize, and resolve independently using critical thinking and accumulated site knowledge.
- Work quality inspections — assess all crew outputs against detailed specifications and established standards, providing documented feedback and corrective guidance.
- Cleaning and maintenance material procurement — evaluate supplier options and select appropriate products to meet operational, safety, and budget requirements.
- In-house service departments — oversee laundry, valet, dry cleaning, and maintenance functions, ensuring service continuity and compliance with organizational standards.
- Occupancy readiness reporting — establish reliable communication systems with front-desk and admitting personnel to ensure accurate, timely room or area status updates.
- Office suite and presentation software — utilize to generate performance reports, maintenance summaries, and briefing materials for management review.
- Crew scheduling and time allocation — design efficient shift plans that align staffing levels with seasonal workload demands on multi-site properties.
- Safety and security protocols — implement and enforce across all grounds operations, adapting to emerging risks or regulatory changes proactively.
- Cross-functional coordination — lead collaboration between grounds staff and other facility departments to align maintenance activities with organizational priorities.
- Organizational grounds maintenance strategy — develop and implement multi-year service plans aligned with facility goals, budgets, and regulatory requirements.
- Departmental standards and quality benchmarks — establish measurable inspection criteria and enforce them across all in-house maintenance, laundry, and valet services.
- Staff training and professional development — design and deliver structured onboarding and skill-building programs for grounds maintenance teams at all experience levels.
- Senior management and stakeholders — advise on facility condition, capital improvement needs, and service performance using data-driven presentations and reports.
- Vendor and contractor relationships — negotiate service agreements and evaluate contractor performance to ensure cost-effective, high-quality grounds outcomes.
- Technology systems for facilities management — select, implement, and oversee database and work-order platforms that improve operational tracking across multiple sites.
- Organizational safety culture — lead policy development and accountability measures that embed public safety and security standards into all grounds operations.
- Budget oversight for grounds services — plan, monitor, and reconcile departmental expenditures to optimize resource allocation across staffing, equipment, and supplies.
- Performance metrics and service audits — lead organization-wide reviews of maintenance outcomes, identifying systemic gaps and directing continuous improvement initiatives.
- Cross-departmental leadership — represent the grounds maintenance function at the executive level, integrating service priorities with broader facility and customer service objectives.
AI-at-Work Competency Framework
Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.Subscriber featureAuthoritative source data identified for 998 occupations
AI-at-Work Competency Framework
How a worker at each mastery level uses, directs, and evaluates AI tools in this occupation. Each statement cites its evidence inline; click a citation chip to verify the source.
- Basic scheduling prompt use — enters daily task lists into an AI assistant to generate prioritized work orders, then reviews the output against supervisor instructions before acting Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
- AI-assisted material lookup — queries an AI tool for recommended cleaning materials matched to specific surface types, cross-checking results against product labels before applying Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
- Inspection checklist generation — directs an AI assistant to draft room-readiness and grounds inspection checklists from established standards, then walks each item during physical review Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
- Time-allocation drafting — feeds shift duration and task volume into an AI tool to produce a time-blocked work plan, adjusting the output based on crew size and site conditions Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
- Room-status communication support — uses an AI assistant to compose concise occupancy-ready notifications for desk clerks or managers, editing for accuracy before sending Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
- Workflow coordination briefing — synthesizes AI-generated crew assignments with real-time site monitoring data to direct in-house service teams across laundry, repair, and valet tasks, retaining final authority over task sequencing Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
- Standards-compliance review — delegates initial specification comparisons to an AI tool, then conducts physical spot-checks to confirm that completed work meets contractual and safety standards Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
- Incident documentation drafting — describes equipment failures or maintenance findings verbally to an AI transcription tool, reviews the structured report for accuracy, and submits corrected records to management Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
- Supplier and product evaluation — uses AI-assisted research to compare cleaning product options on efficacy, cost, and safety data sheets, applying critical judgment to make final procurement recommendations Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
- AI autonomy calibration — evaluates which grounds and maintenance subtasks are appropriate for higher AI-autonomy execution versus which require direct human oversight, establishing team protocols accordingly Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
- Predictive maintenance scheduling — interprets AI-generated trend analyses of equipment usage logs and grounds condition data to proactively schedule preventive interventions before failures occur Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
- Cross-function AI workflow design — architects integrated AI-assisted processes spanning inspection, crew coordination, supply ordering, and status reporting, training junior staff on responsible use and output verification Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Evidence pack
- AEI usage
- Task observations: 776Augment share: 77.6%Time saved: 93.1%AI autonomy: 3.66
- SAFI positioning
- Top skill: Active ListeningScore: 42.2 / 100Quadrant: Q2_ai_augmentedprecision: exact
- WEF cluster
- Technology Use, Monitoring and Controltechnology_use_monitoring_control
Pathsmith Durable Skills Framework
Pathsmith Durable Skills Framework
Ten durable-skill domains mapped to four proficiency/role levels for each occupation. Each statement is aligned to the Pathsmith taxonomy, derived from trusted grounding data and mapped to occupation-specific O*NET tasks and skills.
1Communication9 statements
- Crew instruction reception — listens to supervisor directions about assigned grounds zones and task priorities before beginning shift work Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Basic status reporting — conveys completion of mowing, edging, or debris removal tasks to a lead worker using simple verbal updates Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Occupancy-readiness communication — notifies desk clerks or facility admitting personnel when exterior grounds or service areas are prepared for occupancy or scheduled events Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Material selection explanation — describes to property managers why specific cleaning or treatment materials are chosen for particular turf, flooring, or surface conditions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Grounds inspection reporting — documents and verbally communicates findings from quality inspections of landscape work to supervisors, citing specific deviations from established standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Cross-department service coordination — relays maintenance and repair status updates to laundry, valet, and housekeeping personnel to align multi-service schedules O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Safety hazard notification — communicates identified public safety risks such as irrigation leaks, uneven hardscape, or chemical spill areas to management with clear urgency and location detail Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Grounds program briefing — presents seasonal maintenance plans and service outcomes to property owners or facility administrators using organized, audience-appropriate language Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Team-wide instruction delivery — leads pre-shift briefings for grounds crews, conveying task assignments, safety protocols, and quality standards with precision and clarity Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
2Leadership9 statements
- Task self-direction — independently initiates assigned grounds tasks such as trimming, raking, or fertilizing without requiring repeated prompting from a supervisor Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Peer support — assists newer crew members in locating equipment or understanding site layout during initial onboarding periods Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Work sequence ownership — organizes personal daily task order across multiple grounds zones to maximize efficiency and meet property appearance standards by deadline Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- In-shift problem escalation — identifies when a grounds condition such as equipment failure or storm damage exceeds crew capacity and proactively escalates to supervisor Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- In-house service supervision — oversees laundry, maintenance, repair, dry cleaning, or valet service staff, assigning tasks, monitoring progress, and correcting performance gaps O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Inspection accountability — conducts walkthroughs of completed grounds work, holds crew members accountable to specifications, and initiates corrective rework when standards are unmet Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Crew scheduling coordination — allocates crew labor across seasonal grounds demands, adjusting assignments in response to weather, special events, or staffing changes O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Grounds program leadership — directs all grounds maintenance operations for a property or campus, setting performance expectations and developing crew members toward greater competence Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Service culture development — models and instills a customer-service orientation across grounds and facilities teams, linking daily task quality to broader organizational reputation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
3Metacognition8 statements
- Task reflection — recognizes after completing a grounds task whether the outcome matched the supervisor's stated standard and identifies one area for improvement Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Learning awareness — identifies personal gaps in knowledge about equipment operation or plant care and asks targeted questions to fill those gaps Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Approach evaluation — compares two methods for completing a grounds task such as manual versus mechanical edging and selects the approach best suited to site conditions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Skill gap recognition — identifies when a new grounds maintenance technique or piece of equipment requires additional practice before independent application Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Work quality self-monitoring — pauses during turf treatment or hardscape maintenance to evaluate intermediate results against property standards and adjusts technique in real time Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Experience-based learning transfer — applies lessons from past seasonal maintenance challenges such as drought or pest damage to current planning decisions for similar properties Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Crew metacognitive coaching — guides crew members in reflecting on their own task strategies and learning approaches, fostering independent quality assessment habits across the team Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Performance pattern analysis — reviews recurring quality failures across inspections, identifies systemic cognitive or procedural blind spots in crew practice, and redesigns training to address them Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
4Critical Thinking9 statements
- Surface condition identification — observes turf, mulch beds, or paved areas and distinguishes between normal wear and conditions requiring corrective maintenance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Material suitability judgment — matches a cleaning or treatment material to a surface type based on label guidance and supervisor instruction Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Root cause diagnosis — investigates recurring issues such as dead turf patches or drainage problems to determine whether the cause is mechanical, environmental, or biological before selecting a remedy Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Inspection standard application — evaluates completed grounds work against written specifications and identifies specific deficiencies rather than general impressions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Evidence-based material selection — analyzes surface composition, contamination type, and manufacturer guidance to select the most appropriate cleaning or treatment material for varied grounds and facility surfaces Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Safety risk assessment — evaluates grounds conditions against public safety standards, prioritizes hazards by severity, and determines corrective action sequence Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Scheduling trade-off analysis — weighs labor availability, weather forecasts, and property usage schedules to determine optimal timing for treatments, mowing cycles, or renovation projects Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Grounds management systems evaluation — critically assesses competing maintenance regimes, irrigation technologies, or service vendor proposals using evidence from property history and industry standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Policy and procedure critique — identifies gaps or inconsistencies in established grounds maintenance standards and proposes evidence-based revisions to management Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
5Collaboration9 statements
- Equipment sharing coordination — communicates with peers about shared tool and machinery availability to prevent scheduling conflicts on multi-crew properties Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Cross-trade awareness — recognizes when grounds tasks intersect with landscaping, custodial, or facilities repair workflows and adjusts timing to avoid interference Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Multi-service team coordination — collaborates with laundry, valet, and housekeeping personnel to align in-house service schedules and reduce operational conflicts Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Shared inspection participation — joins combined walkthroughs with supervisors or property managers, contributing grounds-specific observations while incorporating feedback from other service leads Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Cross-functional project execution — partners with facilities maintenance, landscaping contractors, and property management teams to complete renovation or seasonal transition projects within shared timelines Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Conflict navigation on crew — mediates task-ownership disputes among grounds crew members using role clarity and shared property standards as reference points Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Vendor and contractor coordination — works alongside external service providers such as irrigation specialists or pest control technicians, integrating their schedules into ongoing grounds operations O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Grounds-facilities integration leadership — establishes collaborative protocols between grounds, maintenance, and administrative departments to ensure seamless service delivery across large or multi-site properties Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Community stakeholder engagement — collaborates with public safety, administration, and community representatives to align grounds maintenance priorities with broader institutional or neighborhood goals Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
6Character9 statements
- Responsibility acceptance — acknowledges personal mistakes in task execution such as incorrect product application and reports them to a supervisor without deflection Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Equipment stewardship — returns shared tools and machinery in clean, functional condition as a baseline standard of professional conduct Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Consistent standards adherence — applies the same quality effort to grounds tasks regardless of visibility or supervisory presence Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Ethical material use — avoids overapplication of fertilizers, pesticides, or cleaning agents in situations where overuse could harm surfaces, turf, or the environment Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Client trust maintenance — fulfills commitments to property managers about task completion timelines and communicates proactively when delays are unavoidable Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Safety protocol integrity — follows all public safety and chemical handling procedures consistently, even under time pressure or when shortcuts appear convenient Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Performance accountability — accepts responsibility for crew work quality during supervised assignments and addresses deficiencies without attributing blame to others Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Ethical leadership modeling — demonstrates and enforces professional and ethical conduct standards across the grounds crew, addressing lapses directly and constructively Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Organizational integrity representation — upholds the property or employer's reputation in all client-facing interactions, ensuring grounds team behavior reflects institutional values Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
7Creativity9 statements
- Obstacle adaptation — improvises a practical workaround when standard equipment is unavailable to complete a grounds task within the shift Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Aesthetic observation — notices opportunities to enhance curb appeal through simple, low-cost adjustments such as mulch redistribution or planting rearrangement Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Maintenance method innovation — experiments with alternative mowing patterns, irrigation timing, or debris management techniques to improve efficiency or property appearance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Resource repurposing — identifies creative uses for available materials such as compost or repurposed mulch to reduce waste and improve grounds quality Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Seasonal display design — proposes and implements planting or decorative grounds arrangements aligned with property aesthetic goals and seasonal themes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Problem-solving under constraints — develops a maintenance solution for an atypical surface, terrain, or equipment limitation that falls outside standard operating procedures Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Process improvement proposal — generates and presents a revised workflow for a recurring grounds task that reduces labor time, material waste, or environmental impact Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Grounds program redesign — conceptualizes and implements a comprehensive overhaul of a property's maintenance approach, integrating new techniques, materials, or technologies Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Innovative service integration — creates novel coordination models linking grounds, custodial, and facilities services that improve property-wide operational efficiency in ways not previously practiced Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
8Growth Mindset9 statements
- Feedback receptivity — accepts supervisor corrections about task technique or quality without defensiveness and applies the adjustment immediately Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- New task willingness — volunteers to learn unfamiliar grounds equipment or maintenance procedures rather than defaulting to familiar tasks only Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Skill expansion through challenge — takes on complex grounds assignments such as irrigation system calibration or specialty turf treatment as deliberate opportunities to build competence Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Error utilization — treats a failed turf treatment or surface damage incident as a diagnostic learning moment and documents what to do differently Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Continuous technique refinement — regularly reviews outcomes of grounds work against property standards and adjusts personal methods based on pattern analysis of results Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Cross-training pursuit — actively seeks exposure to related maintenance disciplines such as mechanical repair, pest management, or irrigation to broaden occupational range Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Adaptation to new standards — embraces changes in property management expectations or environmental compliance requirements as opportunities to upgrade practice rather than obstacles Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Learning culture cultivation — creates formal and informal opportunities for grounds crew members to develop new skills, framing challenge and setback as core components of professional development Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Industry knowledge integration — continuously incorporates emerging research on turf science, sustainable maintenance, or equipment technology into team practice and property management recommendations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
9Mindfulness9 statements
- Attention to task detail — maintains focus on grounds task execution, noticing subtle quality indicators such as uneven cut height or missed debris areas before moving to the next zone Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Emotional regulation under correction — receives critical feedback from a supervisor without reactive defensiveness, pausing briefly before responding Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Situational awareness on property — monitors surrounding conditions including weather changes, pedestrian traffic, and equipment sounds while performing maintenance tasks Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Stress response management — recognizes personal tension during high-demand periods such as pre-event property preparation and applies deliberate pacing to maintain task accuracy Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Intentional inspection presence — conducts quality walkthroughs with focused, systematic attention rather than cursory scanning, registering specific deviations from standards across all zones Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Crew emotional climate awareness — notices shifts in crew morale or interpersonal tension during extended or stressful maintenance projects and addresses them before performance degrades Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Chemical application mindfulness — applies treatments with deliberate attention to wind direction, surface boundaries, and application rate to prevent environmental or property damage Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Organizational mindfulness leadership — models and teaches present-moment attentiveness and intentional decision-making as operational standards across the grounds team Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Proactive risk perception — maintains continuous environmental awareness across property zones, identifying emerging safety or maintenance risks before they escalate to reportable incidents Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
10Fortitude9 statements
- Physical endurance consistency — maintains task quality and pace during full-shift outdoor work in variable weather conditions without requiring excessive prompting Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Task completion under discomfort — continues grounds assignments through physical fatigue, heat, or inclement conditions while adhering to safety limits Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Setback recovery — resumes productive grounds work efficiently after equipment breakdowns, supply shortages, or weather interruptions without prolonged disengagement Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- High-demand period sustenance — maintains consistent performance quality during peak-load periods such as post-storm cleanup or large event preparation across multiple consecutive shifts Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Sustained quality under pressure — delivers inspection-ready grounds outcomes during compressed timelines such as emergency property preparation without compromising standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
- Ambiguity navigation — executes grounds maintenance decisions confidently when site conditions, client instructions, or resource availability are unclear or incomplete Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Conflict persistence — continues to address crew performance or interpersonal issues through repeated, patient intervention rather than abandoning corrective efforts after initial resistance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Crisis-condition leadership — leads grounds operations through sustained adverse circumstances such as extended storm response, budget cuts, or staffing shortfalls, maintaining team function and property standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
- Organizational resilience modeling — demonstrates and communicates a composed, solution-focused response to systemic setbacks, building crew confidence and stabilizing team performance during institutional uncertainty Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Show O*NET source anchors38 anchors · skillscrosswalk.com
O*NET enrichment · skillscrosswalk.com
Suggest an O*NET correctionSource anchors that ground each statement
- Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.
- Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
- Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
- Inspect work performed to ensure that it meets specifications and established standards.
Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.