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Manicurists and Pedicurists

SOC 39-5092.00Job Zone 2 · Some Preparationv.26.05

Context coveredThis framework covers nail care service delivery in licensed salon and spa environments, spanning sanitation, nail preparation, polish application, client communication, and salon business operations from entry-level technician through salon leadership roles.

Sources:O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.SkillsCrosswalkSkillsCrosswalk — O*NET enrichment + adjacency index. Opens in new tab.
Emerging
Entry / Apprentice
  1. Sanitation protocols — follow step-by-step procedures to clean and sanitize nail tools and workstations under direct supervisor guidance in a licensed salon setting.
  2. Nail polish application — apply undercoat and colored polish onto nails using a brush under close supervision during client services.
  3. Nail shaping basics — use files and emery boards to shape and smooth nail ends following demonstrated techniques on supervised practice clients.
  4. Cuticle preparation — push back and trim cuticles using water, oil, cuticle knives, and nippers under direct instruction in a salon environment.
  5. Pre-service nail preparation — soak and clean customers' nails using soapy water, swabs, files, and orange sticks as directed by a senior technician.
  6. Polish removal — remove previously applied nail polish using liquid remover and swabs following established salon procedures with oversight.
  7. Supply awareness — identify and report low nail care product inventory to a supervisor during daily salon operations.
  8. Active listening skills — receive and repeat back client service preferences clearly during intake consultations under guidance.
  9. Scheduling tools — enter basic client appointment data into calendar or scheduling software with supervisor assistance in a salon front-desk context.
  10. Personal presentation standards — maintain a clean, professional appearance and cooperative attitude throughout each shift in a personal care service environment.
Developing
Mid-level / Established
  1. Tool and environment sanitation — consistently clean, sanitize, and organize tools and workstations between client appointments with minimal oversight in a busy salon.
  2. Polish and finish application — apply base coats, colored polish, and topcoats smoothly and evenly across full-service appointments using brushes and standard techniques.
  3. Rotary abrasive tool use — operate rotary abrasive wheels to shape and smooth natural nails or artificial extensions safely during routine client sessions.
  4. Cuticle care procedures — prepare cuticles with water and oil, use cuticle knives and nippers reliably across a variety of nail conditions with limited supervision.
  5. Full nail preparation sequence — complete the soak, swab, file, and orange-stick preparation process independently for both manicure and pedicure services.
  6. Service record maintenance — record client service details and update inventory logs accurately using spreadsheet or salon management software after each appointment.
  7. Client communication — explain service options, aftercare advice, and product recommendations clearly and confidently to clients throughout their appointments.
  8. Social perceptiveness — read client comfort levels and adjust service pace or pressure appropriately during hands-on nail care procedures.
  9. Appointment scheduling — manage personal client bookings and reschedules using calendar or CRM software with routine accuracy in a salon context.
  10. Product inventory tracking — monitor supply levels, flag reorder needs, and maintain organized stock areas as part of regular salon responsibilities.
Proficient
Senior / Expert IC
  1. Advanced sanitation compliance — audit tool-cleaning and workstation-sanitation practices against state board standards and correct deficiencies independently in a licensed nail salon.
  2. Complex nail finish techniques — execute multi-step nail art, gel, and acrylic finish applications with consistent quality across diverse client needs and nail conditions.
  3. Precision nail shaping — select and apply scissors, files, emery boards, or rotary tools to achieve varied nail shapes tailored to individual client preferences without supervision.
  4. Comprehensive cuticle and nail prep — adapt cuticle and nail preparation techniques to sensitive skin, damaged nails, or medical considerations while maintaining client safety.
  5. Non-routine service problem-solving — diagnose and address nail or cuticle irregularities, breakage, or skin sensitivities during client appointments using professional judgment.
  6. Client records and service history management — maintain detailed and accurate client service histories and preferences in CRM software to support repeat-visit personalization.
  7. Upselling and service consultation — assess client needs holistically and recommend appropriate add-on treatments or retail products that align with client health and style goals.
  8. Inventory and supply management — track product usage trends, place timely reorders, and minimize waste through accurate inventory records in a high-volume salon.
  9. Empathetic client relationship building — establish rapport and long-term client loyalty through consistent empathy, attentiveness, and personalized service delivery.
  10. Technology integration — use office suite, spreadsheet, and scheduling software together to streamline daily operations and maintain accurate business records autonomously.
Advanced
Lead / Principal / Executive
  1. Sanitation and compliance leadership — establish and enforce salon-wide sanitation standards and state licensing compliance protocols, training all staff on updated procedures.
  2. Service menu development — design new manicure and pedicure service offerings based on industry trends, client demand data, and product knowledge at an organizational level.
  3. Staff technical training — coach emerging and developing technicians on nail shaping, cuticle care, polish application, and rotary tool use through structured on-the-job mentorship.
  4. Quality assurance oversight — observe, evaluate, and provide corrective feedback on technician technique and client interaction standards across the full salon team.
  5. Client experience strategy — develop and implement customer service frameworks and communication standards that drive client satisfaction, retention, and referrals salon-wide.
  6. Inventory and vendor management — negotiate with product suppliers, set purchasing budgets, and oversee inventory systems to ensure cost-effective supply chain operations.
  7. Business technology administration — configure and maintain CRM, scheduling, and reporting software platforms to optimize salon workflow and client data management.
  8. Team culture and work-style modeling — foster a salon culture of dependability, cooperation, and optimism by setting behavioral expectations and recognizing exemplary staff performance.
  9. Financial and operational reporting — compile and interpret service volume, revenue, and supply cost data using spreadsheet and office suite tools to inform management decisions.
  10. Professional development leadership — identify external training, certification, and continuing education opportunities that advance the technical and service skills of the entire salon team.

AI-at-Work Competency Framework

Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.
Subscriber feature

Authoritative source data identified for 998 occupations

How a worker at each mastery level uses, directs, and evaluates AI tools in this occupation. Each statement cites its evidence inline; click a citation chip to verify the source.

Emerging
  1. AI-assisted appointment scheduling — uses a basic AI chatbot or booking tool to manage client appointments and send reminders, freeing attention for hands-on nail services.
Developing
  1. Digital inventory tracking — directs an AI-enabled inventory app to log product usage and flag low-stock supplies, reducing manual record-keeping across client sessions Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  2. Client preference logging — uses an AI-assisted notes tool to record and retrieve individual client nail preferences and service history, improving consistency at each visit.
Proficient
  1. Service consultation support — applies AI-generated trend lookups and nail design references during client consultations, translating digital inspiration into hands-on technique while retaining full creative judgment Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Sanitation compliance tracking — directs an AI scheduling or checklist tool to log tool-sanitation cycles and flag overdue sterilization steps, maintaining regulatory compliance without interrupting service flow.
  3. Client communication drafting — uses an AI text-generation tool to compose appointment confirmations, aftercare instructions, and promotional messages, then reviews and personalises the output before sending Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Advanced
  1. Integrated salon management orchestration — coordinates AI tools across booking, inventory, client records, and marketing channels, evaluating outputs for accuracy and overriding recommendations that conflict with hands-on service realities Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. AI-limitation arbitration — identifies where AI scheduling or trend-recommendation tools fail to account for individual client skin or nail conditions, correcting automated outputs with occupational expertise before acting on them Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Evidence pack
SAFI positioning
Top skill: Active Listening
Score: 42.2 / 100
Quadrant: Q2_ai_augmented
precision: exact
WEF cluster
Human-Technology Interaction
human_technology_interaction
Sources:Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.

Pathsmith Durable Skills Framework

Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Subscriber feature

Ten durable-skill domains mapped to four proficiency/role levels for each occupation. Each statement is aligned to the Pathsmith taxonomy, derived from trusted grounding data and mapped to occupation-specific O*NET tasks and skills.

1Communication10 statements
Emerging
  1. Client intake greeting — welcomes new clients and collects basic nail care preferences through simple verbal questions at the nail station Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Service option explanation — describes basic polish colors and nail shapes to clients using straightforward language during consultation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Nail condition communication — explains observed nail health concerns such as ridging or peeling to clients using accessible terminology during pre-service assessment Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Upsell conversation — describes available add-on services such as paraffin treatments or nail art to clients during standard appointments O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Client feedback listening — interprets verbal and nonverbal cues about pressure, temperature, and comfort during hand or foot soaking and shaping procedures Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Service recap communication — summarizes completed nail care steps and aftercare instructions to clients at appointment conclusion using clear, confident language Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Difficult-preference navigation — manages client dissatisfaction with polish color or shape outcomes through calm, solution-focused dialogue at the nail station Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Cross-cultural service communication — adapts communication style to accommodate clients with language differences or varying nail care expectations during appointments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Client education delivery — conducts thorough nail health and home-care coaching sessions with clients, translating professional knowledge into actionable guidance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Team communication modeling — demonstrates precise verbal handoff protocols when transferring client service details to coworkers between manicure and pedicure stations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
2Leadership9 statements
Emerging
  1. Station readiness initiative — independently sets up nail workstation with required tools, polishes, and sanitized implements before each client without supervisor prompting Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Supply flagging — identifies and reports low inventory of nail products or sanitizing agents to supervisors proactively O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Junior technician support — guides newer nail technicians through proper cuticle preparation and filing techniques during on-floor practice sessions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Appointment flow ownership — manages personal client schedule to minimize wait times and maintain consistent service quality throughout the shift Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Sanitation standard leadership — models and enforces proper tool sterilization and workstation disinfection protocols across the salon floor Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Client experience ownership — takes full accountability for client satisfaction outcomes from intake through nail polish application and departure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Mentorship of apprentices — coaches trainee nail technicians on cuticle knife technique and rotary abrasive wheel use during live service observations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Salon protocol development — leads creation of updated sanitation checklists and service sequencing guides adopted salon-wide Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Culture of excellence cultivation — establishes peer accountability norms around hygiene, client communication, and technical precision among the nail technician team Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
3Metacognition8 statements
Emerging
  1. Technique self-review — reflects on own nail shaping or polish application results after each service to identify inconsistencies Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Learning gap recognition — identifies personal areas of weakness such as acrylic extension application or nail art and seeks targeted practice opportunities Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Service quality self-monitoring — evaluates own cuticle preparation and polish layering technique mid-service to self-correct before completion Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Skill-building planning — sets personal learning goals for mastering new nail services such as gel removal or stamping art within defined timeframes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Performance pattern analysis — reviews recurring client feedback themes to adjust filing pressure, polish brush strokes, or cuticle care technique systematically Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Adaptive strategy selection — recognizes when a standard nail preparation approach is not working for a specific nail condition and shifts to an alternative method mid-service Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Continuous craft refinement — conducts structured self-assessment of full-service execution after each client session, logging improvement targets and tracking progress over time Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Knowledge transfer reflection — evaluates own mentoring effectiveness with apprentices and adjusts coaching methods based on observed learner outcomes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
4Critical Thinking9 statements
Emerging
  1. Nail condition identification — distinguishes between normal nail variations and potential concerns such as discoloration or unusual texture during pre-service inspection Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Product selection reasoning — selects appropriate polish remover type based on whether client has gel, acrylic, or standard polish present on nails O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Service contraindication assessment — evaluates nail or skin conditions to determine whether a standard manicure or pedicure service is safe to perform Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Tool selection analysis — determines whether scissors, files, or emery boards are most appropriate for shaping a client's specific nail length and curvature O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Problem diagnosis during service — identifies root cause of nail lifting, breakage, or polish bubbling and adjusts application technique or product selection accordingly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Client history evaluation — analyzes repeat client service records to anticipate nail care needs and adapt preparation steps for consistent results Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Sanitation protocol evaluation — assesses whether current tool sterilization procedures meet regulatory standards and identifies corrective actions when gaps are found Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Complex nail restoration planning — develops multi-session treatment plans for clients with severely damaged, brittle, or fungus-adjacent nails using evidence-informed product selection Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Process improvement analysis — examines service workflow bottlenecks using observation data and recommends procedural changes to reduce appointment time without sacrificing quality Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
5Collaboration9 statements
Emerging
  1. Shared supply coordination — communicates with coworkers about product usage and restocking needs to prevent mid-service shortages at neighboring nail stations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Receptionist coordination — confirms client appointment details and special requests with front desk staff before client is seated at nail station Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Cross-service handoff — coordinates timing and client preparation with estheticians or waxing technicians when clients book combined salon services Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Peer skill exchange — participates in informal nail art or technique demonstrations with colleagues to build shared competency on the salon floor Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Team coverage support — adjusts own appointment schedule to assist a coworker with a running-behind client without compromising own service quality Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Client experience co-creation — collaborates with salon manager and front desk staff to design themed seasonal nail promotions and service packages Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Conflict navigation with peers — addresses workstation use disagreements or scheduling conflicts with coworkers through direct, respectful dialogue Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Salon team culture building — initiates and facilitates regular team skill-sharing sessions that strengthen collective nail technique standards across all technicians Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Cross-functional service design — partners with salon leadership to develop integrated nail-and-spa service menus that align technician strengths with client demand trends Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
6Character9 statements
Emerging
  1. Sanitation compliance — follows all required tool sterilization and workstation disinfection steps before and after each client without exception Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Honest service representation — accurately describes nail service outcomes and realistic timelines to clients rather than overpromising results Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Client privacy respect — keeps client personal information and service history confidential in all salon conversations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Professional appearance maintenance — presents a clean, polished personal appearance and groomed nails as a visible standard for client confidence and trust Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Accountability for service errors — acknowledges and corrects nail shaping or polish application mistakes to clients directly and without deflection Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Ethical product use — applies only licensed and approved nail products and discloses ingredient concerns to clients with known sensitivities or allergies Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Consistent professionalism — maintains respectful, client-centered demeanor throughout all appointment interactions regardless of client behavior or personal stress Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Integrity modeling — demonstrates and articulates ethical service standards to newer technicians, creating a culture of accountability and honest client communication across the team Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Regulatory advocacy — proactively educates clients and colleagues on current health and safety regulations governing nail salon services and upholds them visibly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
7Creativity9 statements
Emerging
  1. Basic nail art application — executes simple freehand designs such as dots, stripes, or gradient effects on client nails using standard polish brushes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Color combination suggestion — proposes complementary polish color pairings to clients based on skin tone and seasonal trends during consultation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Custom design execution — creates client-requested nail art including florals, geometric patterns, or character designs using fine-tip brushes and stamping tools Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Texture and finish experimentation — incorporates matte topcoats, glitter, foil, or chrome powders to produce varied nail finish effects for clients O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Signature style development — builds a recognizable personal nail art portfolio that differentiates service offerings and attracts repeat clientele Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Problem-solving through adaptation — redesigns a planned nail shape or art concept mid-service when a client's nail condition or length does not support the original plan Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Trend-responsive service creation — introduces emerging nail techniques such as 3-D gel sculpting or negative space designs into service offerings ahead of mainstream adoption Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Artistic nail concept innovation — develops original seasonal nail art collections displayed in salon and shared across professional platforms to drive new client acquisition Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Creative mentorship — teaches advanced nail art techniques to junior technicians through structured demonstrations, expanding the salon's collective creative service range Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
8Growth Mindset9 statements
Emerging
  1. Feedback acceptance — receives supervisor critique of polish application or cuticle technique without defensiveness and attempts corrections in the next service Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. New technique willingness — tries unfamiliar nail extension methods or art tools during designated practice time even when initial results are imperfect Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Continuing education pursuit — enrolls in nail technology workshops or manufacturer-led product training sessions to expand technical skill set Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Error-to-learning conversion — identifies specific causes of a chipped or uneven polish application and adjusts layering technique in subsequent appointments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Challenge embracing — accepts bookings for complex nail restoration or advanced nail art services that require skills at the edge of current competency Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Persistent skill refinement — practices rotary abrasive wheel technique and cuticle knife precision repeatedly until results meet personal quality benchmarks Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Trend tracking commitment — regularly reviews nail industry publications and social media to stay current with evolving client expectations and product innovations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Mastery-oriented growth culture — shares personal learning journey with salon team, normalizing the pursuit of skill development as a career-long practice Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Advanced certification leadership — completes and encourages colleagues to pursue advanced nail certifications in areas such as nail health assessment or gel sculpting Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
9Mindfulness9 statements
Emerging
  1. Pressure awareness — monitors grip and tool pressure during cuticle knife and nipper use to avoid client discomfort or skin trauma Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Pre-service centering — takes a brief intentional pause before seating a client to focus attention and transition cleanly between appointments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Client comfort attunement — observes client body language and facial expressions during soaking and filing to detect discomfort before it is verbalized Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Emotional regulation during complaints — maintains calm, measured tone when a client expresses dissatisfaction with nail shape, length, or color outcome Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Sustained attention during detail work — maintains focused concentration during fine-brush nail art and cuticle preparation across back-to-back client appointments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Stress-aware pacing — recognizes personal fatigue or tension during high-volume shifts and makes intentional micro-adjustments to maintain service quality Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Present-moment client focus — gives full attentional presence to each client interaction rather than mentally rehearsing the next appointment during active service Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Mindful service culture advocacy — coaches salon team on attention-regulation strategies that reduce error rates and improve client experience during peak service hours Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Physiological self-care modeling — demonstrates and promotes ergonomic hand positioning and scheduled rest practices that sustain long-term physical and attentional stamina for nail technicians Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
10Fortitude9 statements
Emerging
  1. Physical discomfort tolerance — maintains service quality and professional demeanor during extended standing or repetitive hand movements across multiple appointments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Difficult client persistence — continues providing attentive service to a demanding or dissatisfied client without withdrawing effort or engagement Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Schedule pressure management — sustains technical precision and client-centered focus during fully booked, back-to-back appointment days Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Recovery from service errors — regains composure and restarts nail art or polish application after a significant mistake without visible distress to the client Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Sustained performance under volume — delivers consistent nail shaping, cuticle preparation, and polish application quality across a full day of high-demand service without degradation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Uncertainty navigation — proceeds confidently when a client presents an unusual nail condition or unclear design request, using available knowledge to make sound service decisions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Industry change adaptation — maintains productivity and professional identity during periods of salon restructuring, new ownership, or regulatory change Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Resilience modeling — openly shares personal stories of professional setbacks such as technique failures or client losses with junior technicians to normalize persistence and recovery Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Long-term career endurance — sustains high service quality, physical stamina, and professional motivation across years of repetitive precision work through intentional self-care and purpose-driven practice Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Show O*NET source anchors31 anchors · skillscrosswalk.com

O*NET enrichment · skillscrosswalk.com

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Source anchors that ground each statement

Related titles
Fingernail Former · Fingernail Sculptor · Fingernail Sculpturer · Fingernail Technician · Licensed Nail Technician (Licensed Nail Tech) · Manicurist · Nail Artist · Nail Technician (Nail Tech) · Pedicurist · Salon Nail Technician (Salon Nail Tech) · Spa Nail Technician (Spa Nail Tech)
RAPIDS apprenticeships
—
O*NET skills
Active ListeningSpeakingSocial PerceptivenessService Orientation
Knowledge domains
Customer and Personal Service
Abilities
Near VisionArm-Hand SteadinessFinger DexterityOral ExpressionManual DexteritySpeech Recognition
Work styles
Attention to DetailSocial OrientationDependabilityCooperationEmpathyOptimism
Technology
Data base user interface and query softwareCalendar and scheduling softwareCustomer relationship management CRM softwareWeb page creation and editing softwareSpreadsheet softwareOffice suite software
Tasks · seed anchors for statements
  1. Clean and sanitize tools and work environment.
  2. Apply undercoat and clear or colored polish onto nails with brush.
  3. Maintain supply inventories and records of client services.
  4. Shape and smooth ends of nails, using scissors, files, or emery boards.
  5. Prepare nail cuticles with water and oil, using cuticle knives to push back cuticles and scissors or nippers to trim cuticles.
  6. Prepare customers' nails in soapy water, using swabs, files, and orange sticks.
  7. Remove previously applied nail polish, using liquid remover and swabs.
  8. Use rotary abrasive wheels to shape and smooth nails or artificial extensions.
CIP education codes
12.040112.0410

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.