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Real Estate Brokers

SOC 41-9021.00Job Zone 4 · Considerable Preparationv.26.05

Context coveredThis framework covers licensed real estate broker practice across residential and commercial market segments, from supervised entry-level transaction support through executive brokerage leadership, anchored in MLS-based listing management, negotiation, contract oversight, client advisory, and office operations.

Sources:O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.SkillsCrosswalkSkillsCrosswalk — O*NET enrichment + adjacency index. Opens in new tab.
Emerging
Entry / Apprentice
  1. Property listings and MLS database tools — enter and organize under direct broker supervision in a licensed real estate office.
  2. Real estate terminology and fair housing law fundamentals — recognize and apply when reviewing purchase agreements with senior broker guidance.
  3. Comparable sales data — gather and compile from MLS and public records to support competitive market price analyses under supervision.
  4. Client inquiries and property descriptions — respond to and document using CRM software following established office protocols.
  5. Purchase contract terms and milestone deadlines — monitor a checklist of fulfillment requirements under direct oversight of a supervising broker.
  6. Property owner prospecting scripts and listing presentation materials — prepare and rehearse before accompanied listing appointments.
  7. Basic mortgage types and financing options — identify and explain to prospective buyers using approved office reference materials.
  8. Office suite and internet browser software — use to draft correspondence, maintain calendars, and retrieve property and market information.
  9. Active listening and professional communication skills — demonstrate during initial client intake meetings under broker observation.
  10. Real estate license law requirements and local market geography — study and apply to day-to-day task completion in a supervised brokerage environment.
Developing
Mid-level / Established
  1. Residential property listings — manage end-to-end on behalf of sellers, from signed listing agreement through MLS publication, with routine broker check-ins.
  2. Listing agreements and seller representation contracts — obtain independently from property owners by conducting persuasive, client-centered consultations.
  3. Buyer-seller price negotiations — facilitate using practiced negotiation techniques, resolving common objections in standard residential transaction scenarios.
  4. Competitive market analyses — conduct by comparing subject properties with recently sold comparables, adjusting for condition and location with limited oversight.
  5. CRM software and geographic information systems — use routinely to maintain client pipelines, map target neighborhoods, and schedule follow-up activities.
  6. Mortgage financing options and government assistance programs — advise clients on with confidence, coordinating referrals to appropriate lenders.
  7. Purchase contract milestones — track and communicate proactively to all parties, escalating issues to the broker only when non-routine complications arise.
  8. Real estate law updates and local economic trends — incorporate into client communications through ongoing self-directed reading and continuing education.
  9. Property marketing materials and web page listings — create using photo imaging and web editing software to attract qualified buyer interest.
  10. Time management across multiple concurrent transactions — apply prioritization strategies to meet all contractual deadlines in a busy brokerage environment.
Proficient
Senior / Expert IC
  1. Complex residential and commercial property transactions — manage autonomously as the lead agent, representing sellers for a fee across diverse property types and price points.
  2. Listing inventory and seller relationships — develop and sustain through a self-generated referral network, consistently securing listing agreements without broker direction.
  3. Multi-party negotiations involving price, contingencies, and settlement terms — lead through closing, resolving non-routine disputes and protecting client interests effectively.
  4. Comprehensive property valuation reports — produce by synthesizing comparable sales, local economic data, and building condition assessments into well-supported pricing recommendations.
  5. Real estate office business operations — oversee day-to-day, including transaction coordination, vendor relationships, and compliance with licensing and fair housing regulations.
  6. Advanced CRM, accounting software, and spreadsheet tools — leverage to analyze sales performance metrics, forecast revenue, and optimize client follow-up workflows.
  7. Financing structure alternatives including conventional, FHA, VA, and seller-carry options — evaluate and recommend to clients navigating complex financial situations.
  8. Purchase contract risk and contingency clauses — interpret and advise on with authority, applying deep knowledge of state real estate law and case precedent.
  9. Written purchase offers, counteroffers, and addenda — draft with precision and persuasive clarity, ensuring legal sufficiency across varied transaction scenarios.
  10. Market trend intelligence and competitive landscape analysis — synthesize from multiple data sources to counsel institutional and high-net-worth clients on investment decisions.
Advanced
Lead / Principal / Executive
  1. Brokerage vision, brand standards, and strategic growth objectives — define and communicate, setting organizational direction for agents across multiple office locations.
  2. Agent recruitment, licensing, mentorship, and performance accountability systems — design and lead to build a high-producing, compliant sales team.
  3. Firm-wide listing and transaction volume targets — establish, monitor against market benchmarks, and adjust strategies to sustain competitive market position.
  4. Real estate law, regulatory change, and industry policy — interpret at an expert level and translate into updated office policies, training, and compliance frameworks.
  5. Complex commercial, multi-family, and mixed-use transactions — lead as principal broker, structuring deals that balance client financial goals with legal and market realities.
  6. Brokerage technology stack including CRM, GIS, accounting, and web platform tools — evaluate, select, and govern enterprise-wide to maximize agent productivity and client experience.
  7. Cross-functional relationships with lenders, title companies, municipal authorities, and legal counsel — manage at an executive level to ensure seamless transaction ecosystems.
  8. Organizational financial performance including revenue, commission structures, and expense management — oversee using accounting and spreadsheet platforms to sustain brokerage profitability.
  9. Thought leadership on market economics, fair housing advocacy, and real estate ethics — advance through industry association participation, published commentary, and community engagement.
  10. Succession planning and principal broker transition frameworks — develop to ensure continuity of client service quality and regulatory compliance across leadership changes.

AI-at-Work Competency Framework

Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.
Subscriber feature

Authoritative source data identified for 998 occupations

How a worker at each mastery level uses, directs, and evaluates AI tools in this occupation. Each statement cites its evidence inline; click a citation chip to verify the source.

Emerging
  1. AI-generated property listings — uses an AI writing tool to draft initial property descriptions from provided details, then reviews output for accuracy before publishing Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
  2. Market data retrieval — prompts an AI assistant to pull comparable sales or neighborhood statistics, cross-checking results against MLS data before presenting to clients Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
Developing
  1. Client communication drafting — delegates routine email responses and follow-up messages to an AI assistant, personalizing tone and verifying factual details such as price and contingency dates before sending Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
  2. Property list generation — directs an AI tool to compile and format filtered property lists matching buyer criteria, accepting output as a starting point and manually confirming current availability Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  3. Financing option summaries — instructs an AI assistant to synthesize mortgage product information into plain-language summaries for clients, retaining final editorial judgment on suitability Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Proficient
  1. Negotiation preparation — leverages AI-generated comparative market analyses and offer-scenario modeling to inform counteroffers, while applying personal negotiation judgment in all live discussions with buyers and sellers Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  2. Listing agreement drafting — uses AI to produce first-draft listing agreements and disclosure documents from templated prompts, then audits every clause for legal accuracy and local regulatory compliance Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
  3. Office operations reporting — delegates routine brokerage reporting tasks (pipeline summaries, commission tracking, agent performance dashboards) to AI automation, freeing time for client-facing work Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  4. Due-diligence document review — routes title reports, inspection summaries, and seller disclosures through an AI reading tool to flag anomalies, then personally evaluates flagged items with the client Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Advanced
  1. AI workflow orchestration — designs and governs AI-assisted pipelines covering lead generation, listing production, client follow-up sequencing, and closing coordination, ensuring human oversight at every decision point that affects client interests Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Autonomous task boundary setting — distinguishes which brokerage tasks (routine document generation, data aggregation) are appropriate for high AI autonomy versus which tasks (negotiation strategy, fiduciary disclosure) require exclusive human judgment, and enforces that boundary across the team Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
  3. AI tool evaluation and adoption — assesses emerging proptech and LLM-based platforms against brokerage productivity metrics and regulatory risk, selecting tools that demonstrably reduce transaction cycle time while preserving client trust Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Evidence pack
AEI usage
Task observations: 703
Augment share: 70.3%
Time saved: 88%
AI autonomy: 2.97
SAFI positioning
Top skill: Speaking
Score: 48.5 / 100
Quadrant: Q2_ai_augmented
precision: exact
WEF cluster
Human-Technology Interaction
human_technology_interaction
Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.

Pathsmith Durable Skills Framework

Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Subscriber feature

Ten durable-skill domains mapped to four proficiency/role levels for each occupation. Each statement is aligned to the Pathsmith taxonomy, derived from trusted grounding data and mapped to occupation-specific O*NET tasks and skills.

1Communication12 statements
Emerging
  1. Property listing description — drafts basic property descriptions using standard templates to convey key features to prospective buyers Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Client intake communication — asks structured questions to identify buyer needs, budget constraints, and preferred property features during initial consultations O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Written correspondence — composes routine emails and letters to clients, lenders, and title companies using professional language and standard formats Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Negotiation communication — presents counteroffers and settlement terms to opposing parties using clear, factual language during purchase contract discussions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Market explanation — translates comparative market analysis data into accessible summaries that help sellers understand competitive pricing rationale Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Multi-party coordination — communicates timelines, contingency requirements, and closing details simultaneously to buyers, sellers, lenders, and attorneys with consistent accuracy O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Persuasive listing presentation — delivers tailored listing presentations to property owners that articulate firm value, marketing strategy, and pricing rationale to secure representation agreements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Active listening in negotiation — identifies unstated motivations and priorities of buyers and sellers through attentive listening and strategic questioning to advance deal closure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Regulatory disclosure communication — explains fair housing laws, disclosure obligations, and contract contingencies to clients in plain language that ensures informed consent and legal compliance O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Brokerage-wide communication standards — develops communication protocols and client messaging frameworks adopted across the office to ensure brand consistency and compliance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Cross-cultural client communication — adapts communication style, terminology, and negotiation approach to serve clients from diverse linguistic and cultural backgrounds across complex transactions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Public advocacy communication — represents the brokerage in community forums, industry panels, or media engagements to articulate market trends and firm positioning to broad audiences Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
2Leadership10 statements
Emerging
  1. Transaction task initiation — takes ownership of individual transaction milestones, following up with inspectors, lenders, and title agents without prompting from supervising brokers Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Agent support — assists newer agents in navigating listing platforms, contract forms, and MLS systems under broker guidance O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Office procedure management — oversees daily operational workflows of a real estate office, including file management, compliance tracking, and staff scheduling to maintain business continuity Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Agent accountability — monitors sales agent pipelines, provides performance feedback, and holds agents accountable to prospecting and closing activity benchmarks Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Brokerage team development — recruits, onboards, and mentors sales agents by establishing training programs grounded in local market knowledge, contract law, and client service standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Crisis leadership in transactions — guides buyers, sellers, and agents through contract failures, financing collapses, or inspection disputes with decisive problem-solving and calm direction Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Strategic market positioning — leads the brokerage's decisions on target market segments, service offerings, and competitive differentiation based on local economic analysis O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Brokerage culture leadership — establishes ethical standards, professional expectations, and collaborative norms that define brokerage identity and attract high-performing agents Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Industry leadership — serves on real estate board committees, MLS governance bodies, or legislative advocacy groups to shape policy affecting local real estate markets Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Succession and growth planning — builds leadership pipelines within the brokerage by identifying and developing agents into future team leads or associate brokers Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
3Metacognition8 statements
Emerging
  1. Transaction self-review — reflects on completed transactions to identify personal gaps in contract knowledge, negotiation timing, or client communication effectiveness Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Learning strategy identification — selects continuing education courses and licensing update programs aligned to identified weaknesses in legal, financial, or market knowledge Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Market knowledge monitoring — self-assesses currency of knowledge about mortgage products, local zoning changes, and economic indicators, proactively updating understanding when gaps are identified Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Negotiation strategy evaluation — reviews negotiation outcomes to assess whether chosen tactics aligned with client goals and adjusts approach for subsequent transactions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Transaction complexity calibration — evaluates own competency limits before accepting commercial, investment, or multi-unit transactions and seeks expert consultation or referral partnerships accordingly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Client service reflection — systematically reviews client feedback and closing satisfaction data to identify patterns in service delivery that require adjustment Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Brokerage learning culture design — implements structured reflection practices and debrief protocols across the agent team to institutionalize metacognitive habits that improve collective performance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Expert self-positioning — continuously maps personal knowledge boundaries against evolving real estate law, financing structures, and market conditions to maintain credible specialization and inform agent development Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
4Critical Thinking10 statements
Emerging
  1. Comparable sales analysis — locates and organizes recent comparable sales data to begin formulating basic property value estimates under broker supervision Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Contract term identification — reads purchase agreements to identify key contingencies, deadlines, and obligations requiring client attention Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Competitive market analysis — synthesizes comparable sales, active listings, and market absorption rates to produce defensible pricing recommendations for sellers and buyers Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Financing option evaluation — assesses buyer financial profiles and available mortgage products to identify optimal financing pathways that match client goals and risk tolerance O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Regulatory compliance assessment — identifies potential fair housing, disclosure, or zoning compliance issues within a transaction and determines corrective action before closing O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Investment property evaluation — analyzes income potential, cap rates, vacancy trends, and local economic indicators to advise investor clients on acquisition or disposition decisions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Due diligence coordination — critically evaluates inspection reports, title searches, appraisal findings, and environmental assessments to identify material risks affecting transaction viability Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Negotiation strategy analysis — examines seller motivation, buyer leverage, market conditions, and contract terms simultaneously to formulate negotiation positions that maximize client outcomes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Market cycle interpretation — synthesizes macroeconomic data, interest rate trends, and local inventory shifts to advise clients on optimal timing for buying, selling, or holding properties Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Brokerage risk analysis — evaluates operational, legal, and reputational risks associated with new market entries, agent hires, or transaction types before committing brokerage resources Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
5Collaboration9 statements
Emerging
  1. Transaction team participation — coordinates respectfully with buyer's agents, lender representatives, and title officers to fulfill assigned responsibilities within a shared transaction timeline Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Peer knowledge exchange — contributes to office meetings by sharing recent market observations, listing activity, and buyer feedback with fellow agents Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Multi-stakeholder transaction management — collaborates with attorneys, inspectors, appraisers, and mortgage brokers to ensure all parties meet contractual deadlines and resolve emerging issues collectively Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Co-listing partnership — coordinates responsibilities, client communication, and commission structures with co-listing agents to serve sellers effectively through shared representation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Cross-brokerage negotiation collaboration — works constructively with competing brokerages' agents to resolve contract disputes, bridge price gaps, and achieve mutual client satisfaction Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Vendor network management — builds and maintains collaborative relationships with trusted inspectors, contractors, lenders, and title companies that enhance transaction quality and client experience O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Agent team collaboration — fosters shared accountability, open communication, and mutual support among sales agents operating under the brokerage to improve collective production outcomes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Institutional partnership development — establishes formal referral and collaboration agreements with relocation companies, corporate HR departments, and financial institutions that generate sustained transaction volume for the brokerage Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Community stakeholder engagement — collaborates with local government, housing authorities, and nonprofit organizations on affordable housing initiatives, fair housing education, or neighborhood development projects Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
6Character9 statements
Emerging
  1. Disclosure obligation compliance — presents all legally required property disclosures to clients accurately and completely, without omission or minimization Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Confidentiality practice — maintains client financial and personal information with strict confidentiality across all transaction communications Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Fair housing adherence — applies fair housing laws consistently across all client interactions, property showings, and marketing activities, refusing to engage in steering or discriminatory practices Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Fiduciary duty performance — prioritizes client interests over personal commission considerations when advising on pricing, offer acceptance, and contract terms Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Ethical conflict navigation — identifies and discloses dual agency situations, referral fee arrangements, and personal property interests that create conflicts of interest before proceeding with representation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Professional accountability — accepts responsibility for transaction errors, communicates issues transparently to affected clients, and implements corrective actions without deflection Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Regulatory compliance maintenance — maintains current broker licensure, completes mandatory continuing education, and adheres to state real estate commission rules across all business operations O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Ethics culture stewardship — establishes and enforces brokerage-wide ethical standards that exceed minimum legal requirements, modeling integrity in all transactions and agent relationships Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Industry ethics advocacy — participates in NAR ethics committees, licensing board hearings, or consumer protection initiatives to uphold professional standards across the broader real estate community Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
7Creativity8 statements
Emerging
  1. Property marketing brainstorming — generates initial ideas for property staging, photography angles, and listing headline language that differentiate listings from standard presentations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Problem identification in transactions — proposes alternative closing timelines or concession structures when standard approaches stall a transaction Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Innovative listing marketing — designs multi-channel marketing campaigns combining virtual tours, social media targeting, and neighborhood lifestyle content to attract qualified buyers for difficult-to-sell properties Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Creative financing structuring — identifies seller financing, lease-option, or assumable mortgage arrangements that resolve buyer qualification barriers in challenging lending environments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Niche market development — creates specialized service offerings targeting underserved buyer or seller segments such as first-generation homeowners, downsizing seniors, or commercial investors transitioning to residential Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Deal structure innovation — crafts unconventional offer structures including escalation clauses, bridge financing coordination, or property exchange arrangements that create competitive advantage for clients Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Brokerage differentiation strategy — develops proprietary service models, technology integrations, or community programs that position the brokerage distinctively in a competitive local market Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Market creation leadership — identifies emerging geographic submarkets or property categories before mainstream recognition and builds early brokerage presence that establishes competitive advantage Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
8Growth Mindset8 statements
Emerging
  1. Market knowledge pursuit — actively studies local MLS data, economic reports, and mortgage rate movements to build foundational market expertise beyond licensing requirements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Feedback receptivity — solicits performance feedback from supervising brokers and clients after transactions and incorporates specific suggestions into subsequent client interactions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Licensing and specialization investment — pursues advanced designations such as CRS, ABR, or CCIM to deepen expertise in specialized transaction types and expand client service capability Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Transaction failure analysis — examines lost listings, failed contracts, and unsuccessful negotiations to extract learning that improves future strategy and client counsel Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Market disruption adaptation — adjusts business model, lead generation strategies, and client communication approaches in response to technology shifts, market downturns, or regulatory changes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Persistent prospecting discipline — maintains consistent client outreach, open house activity, and referral cultivation through slow market periods, treating adversity as opportunity to build pipeline Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Agent growth culture leadership — creates brokerage learning environments where agents are rewarded for experimentation, candid performance review, and skill development rather than only production metrics Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Continuous market reinvention — proactively identifies emerging market segments, financing innovations, or client demographics and repositions personal expertise to capture new opportunity before competitors Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
9Mindfulness8 statements
Emerging
  1. Client emotional awareness — recognizes signs of buyer anxiety, seller attachment, or negotiation stress during client interactions and adjusts communication pace and tone accordingly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Attention management in transactions — maintains focus on active transaction deadlines and compliance dates without losing awareness of emerging client needs or market changes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Negotiation composure — maintains calm, deliberate responses during high-stakes price negotiations or contract disputes, preventing emotional reactivity from undermining client outcomes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Intentional client meeting preparation — reviews client history, property data, and market context before each meeting to ensure advice is grounded in current, accurate information rather than assumption Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Stress regulation under transaction pressure — manages personal stress responses during simultaneous multi-transaction periods, maintaining service quality and professional demeanor across all client interactions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Present-moment client focus — gives undivided attention during property showings and consultation meetings, setting aside competing transaction concerns to fully understand current client priorities Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Brokerage stress culture stewardship — models and promotes mindful work practices within the agent team that sustain performance and well-being through market volatility and high-volume periods Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Intentional business strategy — applies deliberate, values-aligned decision-making to brokerage growth choices, resisting reactive expansion or contraction driven by short-term market emotion Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
10Fortitude8 statements
Emerging
  1. Rejection persistence — continues prospecting activity after losing listing presentations or having offers rejected, maintaining professional motivation and client outreach without extended withdrawal Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Market downturn endurance — sustains core business development activities during slow inventory or declining transaction volume periods rather than reducing effort Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Transaction complication resilience — navigates appraisal shortfalls, title defects, inspection failures, and financing collapses without abandoning client advocacy or problem-solving effort Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Commission uncertainty tolerance — maintains consistent professional performance and service quality during extended periods of variable income characteristic of commission-based real estate practice Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Difficult client management — provides honest pricing advice and professional guidance to emotionally reactive, unrealistic, or demanding clients without compromising fiduciary duty or personal integrity Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Sustained market leadership through cycles — maintains brokerage operations, agent retention, and client service standards through full real estate market cycles including significant downturns Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Adversity modeling for agents — demonstrates courageous decision-making and transparent resilience during brokerage crises, legal challenges, or market collapses that inspire agent confidence and organizational stability Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Systemic barrier advocacy — perseveres through regulatory opposition, industry resistance, or community skepticism to advance fair housing access, ethical reform, or market innovation that serves clients and communities Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
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Source anchors that ground each statement

Related titles
Broker · Broker Associate · Buyer Broker · Buyers Agent · Closing Agent · Contract Specialist · Dealer · Designated Broker · Lease Administration Analyst · Lease Analyst · Lease Coordinator · Leasing Professional
RAPIDS apprenticeships
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O*NET skills
SpeakingActive ListeningCritical ThinkingReading ComprehensionNegotiationActive LearningPersuasionJudgment and Decision MakingWritingSocial PerceptivenessService OrientationCoordinationMonitoringComplex Problem SolvingTime Management
Knowledge domains
Sales and MarketingCustomer and Personal ServiceEnglish LanguageLaw and GovernmentAdministration and ManagementEconomics and AccountingComputers and ElectronicsMathematicsCommunications and MediaBuilding and ConstructionAdministrativeEducation and TrainingPsychology
Abilities
Oral ExpressionWritten ComprehensionOral ComprehensionNear VisionDeductive ReasoningSpeech ClaritySpeech RecognitionWritten ExpressionProblem SensitivityInductive Reasoning
Work styles
Social OrientationPerseveranceDependabilitySelf-ConfidenceAttention to DetailIntegrity
Technology
Graphics or photo imaging softwareData base user interface and query softwareCustomer relationship management CRM softwareWeb page creation and editing softwareGeographic information systemAccounting softwareWeb platform development softwareSpreadsheet softwareInternet browser softwareOffice suite software
Tasks · seed anchors for statements
  1. Sell, for a fee, real estate owned by others.
  2. Obtain agreements from property owners to place properties for sale with real estate firms.
  3. Act as an intermediary in negotiations between buyers and sellers over property prices and settlement details and during the closing of sales.
  4. Generate lists of properties for sale, their locations, descriptions, and available financing options, using computers.
  5. Manage or operate real estate offices, handling associated business details.
  6. Compare a property with similar properties that have recently sold to determine its competitive market price.
  7. Maintain knowledge of real estate law, local economies, fair housing laws, types of available mortgages, financing options, and government programs.
  8. Monitor fulfillment of purchase contract terms to ensure that they are handled in a timely manner.
CIP education codes
04.100152.1501

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.