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Automotive Glass Installers and Repairers

SOC 49-3022.00Job Zone 2 · Some Preparationv.26.05

Context coveredThis framework covers automotive glass installation and repair competencies from entry-level shop tasks through senior leadership in fixed-location and mobile service environments across passenger vehicles and light trucks.

Sources:O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.SkillsCrosswalkSkillsCrosswalk — O*NET enrichment + adjacency index. Opens in new tab.
Emerging
Entry / Apprentice
  1. Pinchweld scratches and primer application — identify and treat under direct technician supervision on a standard passenger vehicle.
  2. Damaged glass areas — remove loose glass, dirt, and foreign matter following step-by-step instructions at a shop service bay.
  3. Appropriate hand tools and safety equipment — select from a labeled inventory based on written job requirements with supervisor guidance.
  4. Moisture and contamination in damaged window areas — recognize and report to a lead technician before repair work begins.
  5. Replacement windshields and windows — retrieve from stock and perform a basic visual defect inspection under direction.
  6. Urethane curing requirements — follow posted time and temperature guidelines under supervision after glass installation.
  7. Personal protective equipment including gloves and eye protection — don and maintain correctly at all times in the service bay.
  8. Basic vehicle glass terminology and part names — use accurately when communicating with supervisors and team members.
  9. Customer service interactions — greet and relay vehicle information to customers using clear, polite language under guidance.
  10. Shop software and work-order systems — enter basic job data and retrieve vehicle-specific parts records with supervisor assistance.
Developing
Mid-level / Established
  1. Primer application along windshield and window edges — complete independently and allow appropriate drying time on common domestic and import vehicle models.
  2. Urethane bead application around pinchweld perimeters — apply and dress to uniform level and thickness on routine replacement jobs with minimal oversight.
  3. Replacement glass installation — carry out the full removal and installation sequence on standard passenger vehicles following shop procedures.
  4. Curing time calculations — adjust independently for varying temperature and humidity conditions encountered at a mobile or fixed-location service site.
  5. Contamination and moisture checks — conduct systematically in damaged areas and maintain dry conditions throughout the repair process.
  6. Vehicle-specific windshields and windows — match to correct make and model from stock, inspect for defects, and document discrepancies in the work-order system.
  7. Equipment selection decisions — choose appropriate tools, adhesives, and safety gear for common job types without prompting from a supervisor.
  8. Customer communication — explain repair scope, estimated completion time, and post-installation care instructions clearly to vehicle owners.
  9. Shop scheduling and project management software — update job status, log parts used, and flag delays to maintain workflow accuracy.
  10. Multi-limb coordination during glass handling — position and seat windshields safely with a partner, adapting technique to vehicle body style variations.
Proficient
Senior / Expert IC
  1. Complex pinchweld preparation — assess damage severity, apply primer and urethane precisely, and achieve consistent adhesion quality across a full range of vehicle types without supervision.
  2. Non-routine urethane curing scenarios — determine adjusted cure windows for extreme weather or high-humidity field conditions and document rationale in job records.
  3. Full-scope glass replacement — execute removal, surface preparation, glass seating, and final inspection autonomously on sedans, trucks, SUVs, and specialty vehicles.
  4. Defect identification and supplier escalation — detect subtle glass flaws pre-installation and initiate parts replacement or vendor communication to prevent comebacks.
  5. Moisture intrusion diagnosis — troubleshoot recurring contamination sources in damaged areas and apply corrective sealing techniques beyond standard protocol.
  6. Tool and equipment evaluation — assess condition and calibration of suction cups, cold knives, and urethane guns, recommending repairs or replacements to management.
  7. Advanced driver-assistance system (ADAS) recalibration awareness — recognize when post-installation camera or sensor recalibration is required and coordinate with appropriate technicians.
  8. Customer problem resolution — handle complaints about installation quality or leak callbacks independently, diagnosing root cause and performing corrective work.
  9. Work-order and inventory data management — maintain accurate ERP and database records for parts consumption, labor time, and job cost to support shop profitability analysis.
  10. Visualization and spatial reasoning — plan glass removal sequences on damaged or deformed frames to avoid secondary damage and ensure safe outcomes.
Advanced
Lead / Principal / Executive
  1. Shop-wide installation quality standards — develop, document, and enforce primer, urethane, and curing protocols that reduce rework rates across all technician levels.
  2. Technician training programs — design and deliver hands-on onboarding and skills-upgrade training for emerging and developing installers at a multi-bay facility.
  3. Equipment selection policy — evaluate and approve new tools, adhesive systems, and safety equipment for adoption across the shop, based on performance and cost analysis.
  4. Operational workflow design — restructure job sequencing, bay assignments, and parts procurement to maximize throughput and minimize vehicle turnaround time.
  5. ADAS and emerging vehicle technology strategy — lead the shop's adaptation to new glass and sensor integration requirements by establishing procedures and sourcing training resources.
  6. Customer service culture — model and coach a customer-first approach across the team, establishing service standards that build long-term client retention and referral business.
  7. Financial and ERP oversight — interpret job-cost reports, parts usage trends, and labor efficiency data to guide budgeting and vendor negotiation decisions.
  8. Safety compliance leadership — maintain current knowledge of OSHA and industry regulations and conduct regular audits to ensure shop-wide adherence to protective equipment and hazardous materials standards.
  9. Supplier and vendor relationships — negotiate pricing, lead times, and quality agreements with glass distributors and urethane manufacturers to ensure reliable parts availability.
  10. Performance management and career development — conduct skill assessments, set measurable goals, and create advancement pathways for technicians progressing through the competency levels.

AI-at-Work Competency Framework

Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.
Subscriber feature

Authoritative source data identified for 998 occupations

How a worker at each mastery level uses, directs, and evaluates AI tools in this occupation. Each statement cites its evidence inline; click a citation chip to verify the source.

Emerging
  1. AI-assisted parts lookup — uses a manufacturer or distributor AI chatbot to identify compatible windshield and window part numbers by entering vehicle year, make, and model, cross-checking results against the physical job order before ordering WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Developing
  1. AI-guided cure-time calculation — inputs ambient temperature and humidity readings into an AI tool to determine minimum urethane cure times before vehicle release, applying the output as a reference rather than a replacement for hands-on judgement WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Tool and safety equipment selection — queries an AI assistant for a checklist of required tools and PPE for a given glass replacement job, then verifies the list against shop standards before proceeding Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Proficient
  1. Primer and urethane process troubleshooting — describes adhesion failures or cure defects to an AI assistant to retrieve root-cause explanations and corrective steps, while retaining responsibility for the physical repair decision Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  2. Customer communication scripting — uses an AI writing tool to draft clear explanations of repair procedures, cure-time restrictions, and warranty terms for customers, then delivers the message in plain spoken language WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  3. Job documentation drafting — dictates or types damage observations into an AI tool to generate a structured repair report, reviewing and correcting the output before submitting to the service management system WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Advanced
  1. Workflow optimization analysis — supplies an AI analytical tool with shop throughput data, vehicle types, and task durations to identify scheduling bottlenecks, then redesigns the installation workflow based on the output Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Training material development — directs an AI content tool to draft step-by-step installation and priming procedure guides for apprentice technicians, editing outputs to reflect shop-specific urethane products and cure protocols Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Evidence pack
SAFI positioning
Top skill: Installation
Score: 62.1 / 100
precision: category_estimate
WEF cluster
Technology Use, Monitoring and Control
technology_use_monitoring_control
Sources:WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.

Pathsmith Durable Skills Framework

Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Subscriber feature

Ten durable-skill domains mapped to four proficiency/role levels for each occupation. Each statement is aligned to the Pathsmith taxonomy, derived from trusted grounding data and mapped to occupation-specific O*NET tasks and skills.

1Communication8 statements
Emerging
  1. Customer greeting — introduces service process and explains basic windshield repair or replacement steps using plain language Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Damage description — listens to customer account of glass damage and repeats key details back to confirm understanding Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Work order communication — reads and interprets job orders to identify correct glass part numbers, vehicle make, and model before beginning installation O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Cure time explanation — communicates urethane curing requirements, including temperature and humidity factors, to customers in clear non-technical terms Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Pre-inspection briefing — explains findings from glass and pinchweld inspection to customers or supervisors, including damage scope and repair approach Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Parts coordination — communicates with parts suppliers or warehouse staff to verify correct windshield or window stock for specific vehicle makes and models O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Technical coaching — mentors junior installers by verbally walking through installation sequences, urethane application technique, and safety protocol rationale Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Customer escalation resolution — leads difficult service conversations about repair limitations, safety-driven replacement recommendations, or warranty concerns with professionalism and clarity Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
2Leadership8 statements
Emerging
  1. Task initiative — selects appropriate tools and safety equipment independently based on job requirements without waiting for supervisor direction Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Safety awareness — identifies and communicates potential hazards on a job site, including broken glass disposal and chemical exposure risks Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Job sequencing ownership — organizes daily workload by prioritizing vehicles based on cure-time requirements and appointment schedules Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Peer guidance — demonstrates correct primer application technique and pinchweld preparation steps to less experienced coworkers Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Quality accountability — takes responsibility for inspecting completed installations before releasing vehicles, ensuring urethane bead uniformity and glass seating meet standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Mobile job leadership — manages all aspects of an on-site mobile installation independently, from parts verification to customer sign-off Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Workshop leadership — leads team huddles to review installation quality issues, share technique improvements, and set daily performance expectations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Training program contribution — develops or refines on-the-job training checklists for new automotive glass installers based on observed skill gaps and best practices Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
3Metacognition8 statements
Emerging
  1. Skill self-check — identifies personal gaps in glass removal or urethane application technique after completing initial practice installations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Error recognition — notices when a primer application step was skipped and self-corrects before proceeding to glass installation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Learning strategy — seeks feedback from experienced installers after each windshield replacement to refine bead consistency and cure-time judgment Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Process reflection — reviews completed jobs to evaluate whether glass seating and urethane dress quality matched expected outcomes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Technique calibration — adjusts personal approach to urethane application based on ambient temperature and humidity conditions, drawing on accumulated experience Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Knowledge gap identification — recognizes when a vehicle's glass retention system falls outside standard experience and proactively seeks technical documentation before proceeding Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Mastery modeling — articulates the cognitive reasoning behind sequencing decisions, such as cure-time allowances and contamination checks, to help others develop their own mental frameworks Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Continuous improvement planning — sets personal benchmarks for installation speed and defect rates and tracks progress over time to guide ongoing skill development Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
4Critical Thinking8 statements
Emerging
  1. Defect identification — examines replacement windshields and windows for visible defects such as chips, distortions, or seal imperfections before beginning installation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Damage assessment — distinguishes between repairable chip damage and damage requiring full glass replacement based on size, location, and depth O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Root cause analysis — investigates sources of moisture or contamination in damaged glass areas and determines corrective action before applying primer Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Parts verification logic — cross-references vehicle make, model, and trim level against stock glass specifications to confirm correct part selection before installation O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Curing condition evaluation — analyzes temperature and humidity data to determine required cure time for urethane and adjusts vehicle release schedule accordingly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Installation problem-solving — identifies causes of improper glass fit or urethane adhesion failure and determines corrective steps without supervisor input Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Safety risk judgment — evaluates structural integrity concerns on pinchwelds or surrounding body panels and recommends corrective action before proceeding with glass installation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Process evaluation — critiques existing shop installation procedures against manufacturer specifications and recommends evidence-based process improvements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
5Collaboration8 statements
Emerging
  1. Parts team cooperation — coordinates with inventory staff to locate correct windshields or windows for assigned vehicles without creating workflow delays Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Shared workspace respect — maintains clean and organized work bays so that coworkers can perform adjacent tasks safely around broken glass and adhesive materials Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Two-person installation support — assists or receives assistance on large commercial vehicle glass installations requiring coordinated lifting and alignment Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Cross-functional communication — shares job status updates with service advisors or dispatchers to keep customers informed of cure-time hold periods Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Team quality review — participates in peer review of completed installations, offering and accepting specific technical feedback on urethane application and glass positioning Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Mobile team coordination — collaborates with dispatch and parts teams to ensure correct glass and materials arrive at mobile job sites on schedule O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Process standardization collaboration — works with shop management and fellow technicians to align installation procedures across the team, reducing quality variation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Mentorship partnership — pairs with new hires to co-complete installations, providing real-time guidance while allowing the trainee to build hands-on competence Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
6Character8 statements
Emerging
  1. Safety compliance — consistently uses required personal protective equipment when handling glass and chemical primers, even on quick repairs Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Honesty in assessment — accurately reports glass defects found during pre-installation inspection rather than proceeding with a compromised part Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Customer respect — handles customer vehicles with care, protecting interiors and painted surfaces from glass debris and adhesive contamination throughout the job Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Accountability for errors — acknowledges and immediately reports installation mistakes such as incorrect urethane cure times or missed primer steps Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Ethical service recommendation — advises customers on genuine safety-related replacement needs without overstating damage to generate unnecessary work Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Professional reliability — completes installations to specification consistently, regardless of time pressure or workload volume Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Safety culture advocacy — models and enforces correct chemical handling, glass disposal, and PPE use across the shop, setting the standard for professional conduct Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Transparent documentation — maintains accurate and complete records of parts used, primer lots, and cure-time allowances to support warranty and liability accountability Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
7Creativity8 statements
Emerging
  1. Improvised tool use — identifies alternative hand tools to remove stubborn moldings or trim pieces when standard tools are unavailable without damaging vehicle surfaces Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Workspace adaptation — reorganizes mobile service van layout to improve access to glass stock and tools during field installations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Problem-solving under constraints — devises a safe temporary solution for protecting an open window cavity when correct replacement glass is unavailable at job start Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Surface preparation adaptation — modifies primer application technique for unusual pinchweld geometries or previously repaired body panels to achieve proper adhesion Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Efficiency innovation — introduces a sequencing modification to the shop's installation workflow that reduces urethane cure wait time without compromising bond integrity Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Customer experience improvement — proposes a pre-appointment vehicle information checklist that reduces incorrect glass orders and same-day rescheduling Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Technical solution design — develops a shop-specific guide for handling non-standard or rare vehicle glass configurations, drawing on accumulated field experience Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Process experimentation — tests and evaluates new urethane or primer products for compatibility with current installation practices and documents findings for team adoption Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
8Growth Mindset8 statements
Emerging
  1. Feedback acceptance — receives correction on urethane bead technique from a senior installer and applies the adjustment on the next installation without defensiveness Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Skill curiosity — seeks out manufacturer installation sheets for unfamiliar vehicle models to build knowledge before the job begins Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Challenge pursuit — volunteers for complex installations, such as panoramic or heated windshields, to expand technical capability beyond routine jobs Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Mistake learning — after a glass seating error, analyzes the cause, adjusts technique, and documents the lesson for future reference Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Certification investment — pursues Auto Glass Safety Council or equivalent industry certification to formalize skills and deepen technical knowledge Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Persistent improvement — tracks personal installation defect rates over time and adjusts practice habits to achieve measurable quality gains Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Learning culture promotion — encourages shop teammates to share installation challenges openly, framing errors as collective learning opportunities rather than individual failures Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Industry engagement — attends trade training events or reviews updated AGRSS standards to stay current with evolving glass bonding technologies and safety requirements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
9Mindfulness8 statements
Emerging
  1. Focused preparation — clears the work area of distractions and reviews job order details before beginning glass removal to avoid procedural errors Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Chemical awareness — maintains deliberate attention to primer and urethane exposure limits, recognizing early signs of overexposure and pausing work accordingly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Deliberate pacing — resists time pressure to rush urethane cure periods, applying intentional awareness to the safety consequences of premature vehicle release Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Attention to detail — performs a methodical post-installation check of all glass edges, seals, and trim clips before closing out a work order Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Stress regulation on complex jobs — maintains steady focus and controlled technique during high-difficulty installations such as full windshield replacements on commercial or specialty vehicles Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Customer interaction presence — gives full attention to customer damage descriptions during intake, setting aside task distractions to capture accurate information Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Situational awareness modeling — demonstrates to junior technicians how to maintain procedural mindfulness under shop volume pressure without sacrificing installation quality Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Environmental condition monitoring — continuously monitors temperature and humidity changes during multi-vehicle shift work and proactively adjusts cure-time decisions throughout the day Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
10Fortitude8 statements
Emerging
  1. Physical endurance — sustains focus and safe technique during repetitive glass handling tasks throughout a full shift despite physical fatigue Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Weather tolerance — performs mobile field installations in adverse outdoor conditions while maintaining safety and installation quality standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Deadline persistence — works through a high-volume appointment schedule without cutting corners on primer drying or urethane curing steps when under time pressure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Difficult job follow-through — completes installations on vehicles with corroded pinchwelds or damaged body panels without abandoning the job at the first obstacle Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Error recovery resilience — responds to a failed installation or glass breakage during removal by calmly sourcing replacement parts and restarting the process without losing composure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Sustained quality under pressure — maintains consistent urethane application standards and documentation practices across peak-demand periods lasting multiple days Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Team morale maintenance — keeps shop team focused and professional during high-stress periods such as weather-related demand surges or supply chain delays affecting glass availability Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Long-term craft commitment — sustains dedication to installation quality and safety standards over years of practice, resisting complacency as routine tasks become familiar Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
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Related titles
Auto Glass Repair Specialist (Automotive Glass Repair Specialist) · Auto Services Glass Installer (Automotive Services Glass Installer) · Auto Technician · Automobile Installer · Automotive Glass Installer (Auto Glass Installer) · Automotive Glass Mechanic (Auto Glass Mechanic) · Automotive Glass Specialist (Auto Glass Specialist) · Automotive Glass Technician (Auto Glass Technician) · Automotive Glazier (Auto Glazier) · Automotive Technician · Automotive Tinter · Automotive Window Tinter
RAPIDS apprenticeships
—
O*NET skills
InstallationSpeakingEquipment Selection
Knowledge domains
Customer and Personal ServiceMechanicalEnglish Language
Abilities
Near VisionManual DexterityMultilimb CoordinationStatic StrengthSpeech RecognitionProblem SensitivityDeductive ReasoningInformation OrderingVisualizationArm-Hand Steadiness
Work styles
Attention to DetailDependabilityCautiousnessStress ToleranceIntegrityPerseverance
Technology
Accounting softwareProject management softwareOperating system softwareData base user interface and query softwareEnterprise resource planning ERP software
Tasks · seed anchors for statements
  1. Prime all scratches on pinchwelds with primer and allow to dry.
  2. Remove all dirt, foreign matter, and loose glass from damaged areas, apply primer along windshield or window edges, and allow primer to dry.
  3. Allow all glass parts installed with urethane ample time to cure, taking temperature and humidity into account.
  4. Apply a bead of urethane around the perimeter of each pinchweld and dress the remaining urethane on the pinchwelds so that it is of uniform level and thickness.
  5. Select appropriate tools, safety equipment, and parts, according to job requirements.
  6. Install replacement glass in vehicles.
  7. Obtain windshields or windows for specific automobile makes and models from stock and examine them for defects prior to installation.
  8. Check for and remove moisture or contamination in damaged areas and keep areas dry until repairs are complete.
CIP education codes
47.0603

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.