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Bicycle Repairers

SOC 49-3091.00Job Zone 2 · Some Preparationv.26.05

Context coveredThis framework covers bicycle repair, assembly, fitting, and retail sales competencies performed in bicycle shops and related service environments across all four career stages from entry-level technician to shop lead or manager.

Sources:O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.SkillsCrosswalkSkillsCrosswalk — O*NET enrichment + adjacency index. Opens in new tab.
Emerging
Entry / Apprentice
  1. Basic hand tools and bike stand — identify and use under direct supervision during initial assembly of new bicycles in a retail shop setting.
  2. Brake pads and brake hardware — install on standard caliper and V-brake systems following written instructions under technician guidance.
  3. New tires and inner tubes — mount and seat onto rims using tire levers and a floor pump under close supervision on common bike sizes.
  4. Wheel trueing stand and spoke wrench — recognize misalignment and make minor spoke adjustments under direct technician direction.
  5. Speed and gear mechanisms — identify derailleur and shifter components and assist with basic cable installation under supervised conditions.
  6. Accessories such as seats, handlebars, and lights — install pre-specified items on customer bicycles following step-by-step shop procedures.
  7. Customer bicycle fit — assist customers in selecting appropriately sized bicycles by applying basic frame-size charts under staff guidance.
  8. Point-of-sale software — process simple bicycle and accessory sales transactions following store protocols with supervisor oversight.
  9. Shop safety rules and tool storage standards — follow consistently during daily tasks to maintain a safe retail repair environment.
  10. Manufacturer assembly manuals — read and interpret to complete straightforward bicycle build tasks under the direction of a senior repairer.
Developing
Mid-level / Established
  1. Brake systems including rim and disc types — adjust cable tension, pad alignment, and lever feel independently on a range of customer bicycles.
  2. New tires and tubes — select correct size and type, install, and inflate to specification without supervision across standard and specialty bike formats.
  3. Wheel alignment — true wheels to within acceptable tolerance using a stand and spoke wrench on both new builds and customer repairs.
  4. Derailleur and indexed gear systems — install, cable, and adjust front and rear mechanisms to achieve smooth shifting on multi-speed bicycles.
  5. Handlebar, stem, seat post, and saddle assemblies — replace and torque to specification on customer bikes within typical shop turnaround times.
  6. Customer needs — listen actively and recommend bicycles and accessories that match body size, riding style, and budget in a retail floor environment.
  7. Inventory management software — enter parts received, update stock levels, and flag low-quantity items during routine shop inventory cycles.
  8. Common mechanical faults — diagnose by inspection and test ride, determine root cause, and communicate findings clearly to customers.
  9. Bicycle accessories including lights, locks, and stands — sell and upsell during customer interactions by applying basic product knowledge.
  10. Completed repair quality — inspect against service checklist before returning bicycles to customers to ensure safety and workmanship standards.
Proficient
Senior / Expert IC
  1. Complex brake systems including hydraulic disc brakes — bleed, rebuild, and calibrate autonomously on a wide variety of road, mountain, and hybrid bicycles.
  2. Advanced drivetrain systems including electronic shifting and internally geared hubs — diagnose, adjust, and repair without reference to supervision.
  3. Severely damaged or out-of-round wheels — rebuild from the hub using a spoke calculator and trueing stand to achieve professional tension and alignment.
  4. Non-routine assembly faults — troubleshoot and resolve issues arising from mixed components, damaged threads, or incompatible standards in a busy shop environment.
  5. Full bicycle fits — conduct body-measurement-based fitting sessions and advise customers on stem length, saddle height, and cleat position for performance and comfort.
  6. High-value bicycle sales — guide customers through premium product selections by applying technical knowledge of frame materials, geometry, and component groupsets.
  7. Repair estimates and service records — produce accurate written quotes, maintain job records using shop software, and communicate timelines reliably to customers.
  8. Warranty and technical documentation — read and apply manufacturer service bulletins and recall notices to ensure compliance across all shop repair work.
  9. Parts sourcing decisions — evaluate supplier options, select compatible components, and manage special orders using inventory and supplier database tools.
  10. Apprentice technicians — mentor in diagnostic and repair procedures during day-to-day shop operations, providing feedback that builds foundational competence.
Advanced
Lead / Principal / Executive
  1. Shop-wide service standards and repair workflows — design and implement to maximize efficiency, quality, and customer satisfaction across all technician skill levels.
  2. Training curriculum for new bicycle repairers — develop and deliver covering tool use, safety, repair sequences, and customer service within a retail or organizational setting.
  3. Inventory and purchasing strategy — establish reorder points, negotiate with suppliers, and manage stock levels using inventory management and spreadsheet software to control costs.
  4. Point-of-sale and shop management systems — select, configure, and train staff on software platforms that integrate sales, service, and customer data for the business.
  5. Performance benchmarks for repair quality and customer service — set, monitor, and continuously improve using data drawn from service records and customer feedback.
  6. Technical expertise on emerging bicycle technologies including e-bikes and advanced drivetrain systems — research, acquire, and disseminate to keep the shop's capabilities current.
  7. Complex customer escalations and warranty disputes — resolve by applying deep product knowledge, supplier relationships, and professional communication skills.
  8. Safety protocols and compliance requirements — author and enforce shop-wide policies covering tool handling, chemical storage, and workspace standards.
  9. Community and organizational partnerships — represent the shop or program in outreach, cycling advocacy, or educational initiatives that build brand reputation and customer base.
  10. Business performance metrics including revenue, labor efficiency, and gross margin — analyze using spreadsheet and POS data and present strategic recommendations to ownership or leadership.

AI-at-Work Competency Framework

Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.
Subscriber feature

Authoritative source data identified for 998 occupations

How a worker at each mastery level uses, directs, and evaluates AI tools in this occupation. Each statement cites its evidence inline; click a citation chip to verify the source.

Emerging
  1. Basic diagnostic lookup — uses an AI chatbot to retrieve torque specifications, adjustment sequences, and part compatibility tables while performing routine repairs under supervision Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Developing
  1. Customer fit consultation support — queries an AI assistant to cross-reference rider measurements against frame geometry charts, then applies the output alongside hands-on observation to guide bicycle selection WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Parts sourcing acceleration — submits component descriptions to an AI tool to identify compatible replacement parts and supplier options, reducing time spent searching catalogs manually Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Proficient
  1. Troubleshooting triage — describes a reported symptom set to an AI assistant to generate a ranked list of probable causes, then works through each on the bench using tactile and visual inspection to confirm or rule out Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Repair documentation drafting — dictates completed service notes to an AI transcription tool, producing customer-ready summaries of work performed and parts replaced without taking time away from the workbench WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  3. Brake and drivetrain calibration guidance — references AI-generated adjustment walkthroughs for unfamiliar component standards, validating each step against physical feedback before finalizing the setup Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Advanced
  1. Complex fault diagnosis delegation — feeds multi-symptom descriptions of rare or intermittent mechanical failures into an AI reasoning tool, evaluates the proposed diagnostic pathway critically, and integrates it with years of hands-on pattern recognition to reach a final judgment Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Shop workflow optimization — directs an AI tool to analyze appointment volume, common repair types, and parts lead times, then restructures intake and scheduling processes based on the output to improve throughput WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  3. Training content development — uses an AI assistant to draft structured repair tutorials and safety checklists for junior technicians, reviewing every procedure step against direct bench expertise before publication Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Evidence pack
SAFI positioning
Top skill: Repairing
Score: 62.1 / 100
precision: category_estimate
WEF cluster
Technology Use, Monitoring and Control
technology_use_monitoring_control
Sources:Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.

Pathsmith Durable Skills Framework

Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Subscriber feature

Ten durable-skill domains mapped to four proficiency/role levels for each occupation. Each statement is aligned to the Pathsmith taxonomy, derived from trusted grounding data and mapped to occupation-specific O*NET tasks and skills.

1Communication10 statements
Emerging
  1. Customer symptom intake — asks basic questions about bicycle issues using straightforward language during shop interactions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Parts terminology — uses foundational mechanical vocabulary when describing repair needs to customers or colleagues O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Bicycle fit consultation — explains frame size, saddle height, and handlebar reach options to customers based on body measurements and riding style Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Repair estimate delivery — communicates labor and parts costs clearly to customers before beginning diagnostic or repair work Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Accessory recommendation — describes benefits of lights, stands, and racks in plain language matched to the customer's stated riding context O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Diagnostic walkthrough — explains gear indexing or brake adjustment findings to customers in accessible terms while confirming their understanding before proceeding Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Handoff communication — provides complete verbal and written summaries of completed repairs, including safety notes and follow-up maintenance intervals, at point of customer pickup Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Escalation clarity — articulates complex frame damage or component failure issues to shop leads or vendors with precise mechanical detail O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Customer education leadership — develops clear instructional scripts and written guides for common repairs such as flat tire changes and cable adjustments, used across the shop team Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Multilevel audience translation — adapts technical repair explanations fluidly for novice riders, competitive cyclists, and wholesale buyers within the same service day Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
2Leadership9 statements
Emerging
  1. Task initiative — volunteers to assist with bicycle assembly or parts organization without being directed during slow shop periods Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Customer guidance — takes personal ownership of guiding a customer through accessory selection from greeting to purchase completion Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Workflow ownership — manages a personal repair queue, prioritizing urgent safety repairs such as brake failures over cosmetic work without supervisor prompting Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Peer knowledge sharing — demonstrates correct derailleur adjustment or wheel truing technique to newer shop staff during active repair sessions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Shop floor coordination — organizes incoming repair intake, parts procurement, and technician assignments during peak seasonal volume to maintain throughput Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Customer escalation resolution — takes responsibility for resolving repeat-repair complaints by diagnosing root cause and personally overseeing corrective work Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Safety standard enforcement — identifies and flags unsafe bicycle configurations on customer bikes before return, establishing non-negotiable quality thresholds for the team O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Mentorship program — designs structured on-the-job training sequences for new bicycle repairers covering brake systems, drivetrain service, and wheel building with measurable competency checkpoints Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Shop improvement leadership — leads process changes in repair workflow, parts inventory, or customer intake systems that measurably reduce turnaround time or comeback rates Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
3Metacognition8 statements
Emerging
  1. Skill gap recognition — identifies personal unfamiliarity with specific gear systems or wheel-building techniques and requests demonstration before attempting independently Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Error acknowledgment — notices when a brake adjustment does not feel correct after completion and seeks feedback before returning the bicycle to the customer Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Diagnostic self-monitoring — pauses during complex drivetrain troubleshooting to evaluate whether the current approach is yielding useful information or requires a different method Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Learning strategy selection — chooses to consult manufacturer service manuals versus hands-on disassembly based on the type of repair problem encountered Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Repair process reflection — reviews completed jobs where issues recurred to identify patterns in diagnostic errors or technique gaps and adjusts personal procedure accordingly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Knowledge boundary awareness — accurately assesses when a frame crack, suspension fault, or electronic shifting issue exceeds current expertise and escalates appropriately Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Continuous improvement modeling — systematically tracks personal diagnostic accuracy and repair callback rates, using data to set targeted skill development goals each quarter Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Teaching through metacognition — coaches junior technicians to verbalize their diagnostic reasoning aloud, helping them identify flawed assumptions before completing a repair Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
4Critical Thinking10 statements
Emerging
  1. Symptom-cause linkage — connects a customer's reported skipping chain to basic causes such as worn cassette or misadjusted derailleur during initial inspection Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Visual inspection application — uses systematic visual checks of tire wear, cable fraying, and brake pad depth to identify obvious safety concerns on intake O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Multi-cause troubleshooting — evaluates brake squeal by systematically testing pad contamination, rim surface condition, and cable tension before selecting a repair path Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Component compatibility analysis — assesses whether a customer-supplied part is compatible with the existing drivetrain speed and standard before proceeding with installation O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Cost-benefit evaluation — weighs repair cost against bicycle replacement value to provide honest, evidence-based recommendations to customers Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Root cause isolation — distinguishes between frame misalignment, hub bearing wear, and spoke tension imbalance as sources of wheel wobble through structured elimination testing Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Evidence-based diagnosis — interprets wear patterns on chainrings, cassettes, and jockey wheels together to determine whether a full drivetrain replacement is warranted versus isolated part swap O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Assumption challenging — questions a customer's self-diagnosis of a bent derailleur by independently verifying hanger alignment before accepting the stated cause Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Diagnostic protocol development — creates shop-standard troubleshooting checklists for high-frequency issues such as indexed shifting failure and hydraulic brake sponge, grounded in mechanical evidence hierarchies Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Complex failure analysis — investigates recurring issues on specific bicycle models by cross-referencing service bulletins, failure modes, and repair history to identify systemic design or assembly problems Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
5Collaboration9 statements
Emerging
  1. Parts request coordination — communicates needed components to inventory or sales staff accurately to avoid repair delays Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Team task support — assists colleagues with holding frames or wheels during alignment or assembly tasks requiring a second pair of hands Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Cross-function repair handoff — coordinates with sales staff on bicycle builds for new sales, ensuring assembly specifications match customer fit requirements documented at point of sale Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Shared workspace maintenance — maintains organized bench and tool areas that allow multiple technicians to work efficiently in the same shop environment Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Rush repair teaming — collaborates with a second technician to split drivetrain and brake service on a time-sensitive repair, coordinating sequencing to avoid rework Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Vendor relationship navigation — works with parts suppliers and distributors to source rare components, sharing information across the shop to resolve multiple repair holds simultaneously O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Customer-technician mediation — partners with sales staff to align customer expectations on repair timelines and costs when initial estimates require revision Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Cross-shop knowledge network — establishes collaborative relationships with technicians at other shops or manufacturer reps to share solutions for unusual repair challenges Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Team capability building — identifies skill gaps across the shop team and organizes cross-training sessions pairing experienced and developing technicians on complex repair categories Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
6Character9 statements
Emerging
  1. Honest condition reporting — accurately reports bicycle condition findings to customers without minimizing safety concerns to avoid difficult conversations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Tool and equipment accountability — returns shared tools to designated locations and reports damage or loss immediately Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Repair integrity — performs only the repair work authorized by the customer and discloses any additional issues discovered without performing unauthorized work Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Punctuality and reliability — completes repairs by promised deadlines or proactively contacts customers when timelines change Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Safety-first accountability — refuses to return a bicycle with unresolved brake or structural safety issues regardless of customer pressure to release the bicycle quickly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Transparent pricing practice — provides itemized estimates and final invoices that accurately reflect labor and parts without undisclosed markups Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Professional conduct — maintains respectful, patient interactions with frustrated customers disputing repair outcomes while upholding shop policies Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Ethical standards modeling — sets and enforces shop-wide standards for honest diagnosis, fair pricing, and safety-first release policies, holding all team members accountable Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Trust reputation building — consistently demonstrates integrity in customer interactions that generates repeat business and referrals, measurably contributing to shop reputation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
7Creativity8 statements
Emerging
  1. Improvised tooling — adapts available shop tools creatively to access or remove stubborn components when specialized tools are unavailable Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Custom fit solution — proposes unconventional handlebar or saddle positioning adjustments to accommodate a customer's non-standard body proportions or physical limitations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Workaround engineering — fabricates or adapts a cable stop, spacer, or bracket using available materials to complete a repair where original parts are discontinued or unavailable Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Accessory customization — designs a non-standard mounting solution for lights, bags, or racks on bicycles lacking standard attachment points Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Novel diagnostic approach — develops a non-standard test method to isolate an intermittent noise or shifting fault that standard procedures have failed to identify Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Shop layout innovation — redesigns workbench organization or repair flow to reduce technician motion and increase repair throughput during high-volume periods Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Process innovation — introduces a new service offering such as suspension tuning, custom builds, or preventive maintenance subscriptions by identifying an unmet customer need in the shop's market Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Creative problem documentation — creates visual repair guides, jigs, or templates for recurring non-standard repairs that become reusable shop resources Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
8Growth Mindset9 statements
Emerging
  1. New component openness — approaches unfamiliar electronic shifting or hydraulic brake systems with curiosity and seeks instruction rather than avoiding the repair Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Feedback receptivity — accepts correction on torque specification or cable routing technique from senior technicians without defensiveness Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Skill stretch acceptance — takes on wheel-building or suspension service assignments at the edge of current ability as deliberate learning opportunities Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Comeback repair learning — treats returned bicycles with repeat issues as diagnostic learning cases rather than nuisances, identifying what was missed in the original repair Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Self-directed training — independently studies manufacturer technical bulletins, online repair resources, and industry publications to stay current with evolving bicycle technology Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Setback persistence — continues systematic troubleshooting on a difficult intermittent fault through multiple hypotheses without abandoning the diagnostic process Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Certification pursuit — seeks formal technical certifications such as Barnett or Park Tool courses to deepen mechanical expertise beyond minimum job requirements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Learning culture cultivation — models continuous improvement by openly discussing personal learning goals and recent skill developments with the shop team, normalizing ongoing growth Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Technology adoption leadership — leads shop adoption of new bicycle platforms such as e-bikes or cargo bikes by proactively acquiring training and transferring knowledge to colleagues Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
9Mindfulness9 statements
Emerging
  1. Focused task presence — maintains attention on a single repair task such as brake bleed or wheel true without rushing to the next job before completion Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Customer cue awareness — notices non-verbal signals of customer confusion or frustration during repair consultations and adjusts communication approach accordingly Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Torque and touch calibration — applies deliberate sensory attention to bolt feel and component resistance during assembly to avoid over-torquing or under-securing parts Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Work pace regulation — manages repair tempo consciously during high-volume periods to maintain quality standards rather than allowing rush pressure to degrade workmanship Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Pre-return safety scan — performs a deliberate, structured final inspection of every repaired bicycle before customer handoff, resisting the urge to skip steps under time pressure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Emotional regulation under pressure — maintains composed, professional demeanor when managing simultaneous customer complaints, repair deadlines, and parts shortages Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Noise diagnosis attentiveness — applies focused auditory and tactile attention during test rides to detect subtle creaks, bearing roughness, or shifting hesitation that visual inspection misses Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Intentional shop culture — fosters a team environment where focused, unhurried workmanship is valued over speed metrics, resulting in reduced comeback rates and improved safety outcomes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Stress response modeling — demonstrates and coaches composure techniques during peak-season shop stress, helping junior technicians maintain quality and professionalism under pressure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
10Fortitude9 statements
Emerging
  1. Physical endurance — sustains repetitive physical tasks such as wheel truing, cable threading, and bottom bracket installation throughout a full shift without reducing effort quality Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Ambiguity tolerance — continues working through a repair when the cause of a problem is not immediately obvious rather than guessing or stopping Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Difficult repair persistence — works through a seized bottom bracket, stripped bolt, or corroded component over extended time without abandoning the repair prematurely Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. High-volume resilience — maintains repair quality and positive customer engagement during peak spring and summer seasons with extended wait queues and sustained workload Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Customer conflict navigation — sustains professional resolve and shop policy adherence when customers dispute repair costs or timelines, without compromising safety or integrity standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Extended diagnostic endurance — pursues an elusive intermittent fault across multiple diagnosis sessions and test rides without abandoning the investigation or returning an unresolved bicycle Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Physical challenge acceptance — performs technically demanding repairs in constrained shop conditions such as cold weather, limited space, or worn tooling without reducing workmanship standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Team morale anchoring — provides steady, encouraging presence for shop colleagues during high-pressure periods such as pre-race season surges or understaffed weeks, sustaining team output and morale Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Adversity-informed improvement — reflects on periods of high shop stress, customer complaints, or repair failures to extract systemic improvements rather than attributing difficulties to external circumstances Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Show O*NET source anchors52 anchors · skillscrosswalk.com

O*NET enrichment · skillscrosswalk.com

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Source anchors that ground each statement

Related titles
Bicycle Assembler · Bicycle Fitter · Bicycle Mechanic · Bicycle Repair Technician · Bicycle Repairer · Bicycle Repairman · Bicycle Service Technician · Bicycle Technician · Bike Assembler · Bike Assembler Tech (Bicycle Assembler Technician) · Bike Mechanic · Bike Technician
RAPIDS apprenticeships
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O*NET skills
RepairingTroubleshootingActive ListeningCritical ThinkingSpeakingService OrientationEquipment SelectionEquipment MaintenanceQuality Control AnalysisSocial PerceptivenessReading ComprehensionComplex Problem Solving
Knowledge domains
MechanicalCustomer and Personal ServiceSales and MarketingEnglish LanguageEngineering and TechnologyAdministration and ManagementDesignProduction and ProcessingMathematics
Abilities
Finger DexterityNear VisionVisualizationManual DexterityArm-Hand SteadinessInformation OrderingProblem SensitivitySpeech ClarityOral ExpressionSpeech Recognition
Work styles
Attention to DetailDependabilityCautiousnessCooperationPerseveranceIntegrity
Technology
Inventory management softwarePoint of sale POS softwareSpreadsheet softwareElectronic mail softwareWord processing softwareData base user interface and query softwareInternet browser software
Tasks · seed anchors for statements
  1. Install and adjust brakes and brake pads.
  2. Help customers select bicycles that fit their body sizes and intended bicycle uses.
  3. Align wheels.
  4. Assemble new bicycles.
  5. Sell bicycles and accessories.
  6. Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.
  7. Install new tires and tubes.
  8. Install and adjust speed and gear mechanisms.
CIP education codes
47.0610

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.