NSXNational Skills ExchangeSign in
Back to Framework

Coin, Vending, and Amusement Machine Servicers and Repairers

SOC 49-9091.00Job Zone 2 · Some Preparationv.26.05

Context coveredThis framework covers field service and repair of coin-operated, vending, and amusement machines — including ATMs, bill validators, and electronic game units — across commercial and public locations, from entry-level restocking and basic maintenance through strategic leadership of a multi-technician service operation.

Sources:O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.SkillsCrosswalkSkillsCrosswalk — O*NET enrichment + adjacency index. Opens in new tab.
Emerging
Entry / Apprentice
  1. Machine products and supplies — restock under direct supervisor guidance at assigned vending or amusement locations.
  2. Jammed bills and stuck product complaints — identify and clear using step-by-step reference cards on a supervised service route.
  3. Basic machine operation — test coin acceptance and product dispensing functions following a written checklist provided by a lead technician.
  4. Hand tools and basic test instruments — locate and use under close supervision when replacing simple consumable parts on vending units.
  5. Maintenance log entries — record date, location, and service action performed using a standardized paper or digital form.
  6. Machine exteriors and accessible internal components — clean and apply lubricant following manufacturer-supplied instructions on a job site.
  7. Replacement parts requests — compile a list of needed items and submit to a supervisor for approval and ordering.
  8. Wiring diagrams and service manuals — read and reference with supervisor support to identify labeled components on amusement machines.
  9. Customer service interactions — respond politely to site-contact questions about machine status during routine service visits.
  10. Personal protective equipment and safety procedures — follow all protocols under direction when working around electrical or mechanical components.
Developing
Mid-level / Established
  1. Vending and amusement machine product levels — monitor and replenish independently on a multi-stop daily route with minimal oversight.
  2. Mechanical malfunctions such as jammed coin mechanisms and misfeeding dispensers — diagnose and resolve without supervisor assistance during scheduled maintenance calls.
  3. Machine performance after servicing — test coin, bill, and card-reader functions systematically and confirm correct operation before leaving a site.
  4. Worn or failed parts including magnetic card-reader heads and solenoids — replace using hand tools and soldering irons following wiring diagrams.
  5. Service and repair records — maintain accurate and up-to-date entries in inventory management or spreadsheet software for a regular account territory.
  6. Internal gears, motors, and moving parts — clean and oil on a preventive maintenance schedule to reduce unplanned downtime.
  7. Replacement part orders — research part numbers using manufacturer documentation and submit purchase requests through approved procurement channels.
  8. Electrical and mechanical faults on ATMs, coin-op, and amusement units — troubleshoot using diagnostic menus and basic test equipment in familiar fault scenarios.
  9. Route completion quality — inspect own work against quality control standards before departing each location to ensure machines meet operational benchmarks.
  10. Electronic mail and internet browser software — use to communicate service status updates and look up technical bulletins from equipment manufacturers.
Proficient
Senior / Expert IC
  1. Complex multi-symptom malfunctions on coin, vending, and amusement machines — diagnose autonomously using inductive reasoning and cross-referenced service diagrams across diverse equipment brands.
  2. Full mechanical and electrical repairs including soldering, component-level replacements, and control board reseating — perform without oversight on non-routine failure cases encountered in the field.
  3. Machine operational parameters such as payout percentages, dispense timing, and bill-acceptance thresholds — adjust and calibrate to manufacturer and site-owner specifications.
  4. Repair and maintenance history database — manage and analyze using spreadsheet software to identify recurring failure patterns across an entire equipment portfolio.
  5. Parts inventory levels — evaluate consumption trends and proactively order stock to prevent service delays across a full geographic territory.
  6. ATM card readers, bill validators, and electronic coin mechanisms — overhaul and restore to full function using precision finger dexterity and arm-hand steadiness on delicate assemblies.
  7. Site manager escalations regarding chronic machine downtime — investigate root causes, explain findings clearly, and propose corrective action plans.
  8. New or unfamiliar machine models — self-train using manufacturer documentation, online technical resources, and internet browser tools to achieve independent service capability.
  9. Quality control inspections — conduct thorough pre- and post-repair assessments, verifying all functions meet performance standards before route completion.
  10. Emergency after-hours service calls — respond, diagnose, and resolve critical machine failures at high-revenue locations with minimal guidance and tight time constraints.
Advanced
Lead / Principal / Executive
  1. Territory-wide service strategy — develop route structures, preventive maintenance schedules, and response-time standards that maximize machine uptime across a large multi-site operation.
  2. Technician onboarding programs — design and deliver hands-on training curricula covering tool use, repair procedures, and safety protocols for newly hired servicers.
  3. Equipment reliability metrics — analyze service records and downtime data using spreadsheet and reporting software to drive continuous improvement decisions at the organizational level.
  4. Parts procurement and vendor relationships — negotiate supplier agreements, establish reorder-point policies, and manage parts budget to optimize cost and availability across the fleet.
  5. Quality assurance standards — author and enforce technical service standards, inspection checklists, and documentation requirements that define acceptable repair outcomes organization-wide.
  6. Technology upgrade evaluations — assess emerging cashless payment systems, remote telemetry, and IoT-enabled monitoring tools and lead pilot deployments on the existing machine fleet.
  7. Cross-functional stakeholder communication — present equipment performance reports, capital replacement recommendations, and ROI analyses to operations leadership using presentation software.
  8. Complex compliance and safety audits — lead reviews of electrical safety practices, regulatory requirements, and workplace hazard controls across all service teams and locations.
  9. Senior technician performance development — mentor experienced staff through difficult diagnostic challenges, fostering inductive reasoning and independent problem-solving at the proficient level.
  10. Organizational service policies — establish and revise standard operating procedures, documentation standards, and customer service protocols that govern the entire coin, vending, and amusement service operation.

AI-at-Work Competency Framework

Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.
Subscriber feature

Authoritative source data identified for 998 occupations

How a worker at each mastery level uses, directs, and evaluates AI tools in this occupation. Each statement cites its evidence inline; click a citation chip to verify the source.

Emerging
  1. AI-assisted fault lookup — queries a conversational AI tool with symptom descriptions (e.g., bill jams, stuck products) to retrieve likely causes before opening a machine, cross-checking results against the physical unit Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Developing
  1. Maintenance log drafting — dictates repair details to an AI writing assistant that formats and stores machine maintenance records, freeing attention for the next service stop WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Parts identification support — uploads a photo or model number to an AI-enabled lookup tool to confirm correct replacement part specifications before ordering, reducing return trips.
Proficient
  1. Diagnostic pattern recognition — feeds error codes and operational history from multiple machines into an AI monitoring interface to identify recurring failure patterns across a route, prioritizing service calls accordingly Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Troubleshooting script generation — directs an AI assistant to produce step-by-step repair checklists for a specific machine model and fault type, then executes and verifies each step in the field Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  3. Predictive maintenance scheduling — uses an AI-driven operations-monitoring dashboard to flag machines approaching failure thresholds, restructuring the service route before breakdowns occur WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Advanced
  1. Autonomous fault triage delegation — routes incoming machine error telemetry to an AI agent that classifies fault severity, assigns urgency, and pre-populates work orders, with the technician reviewing and approving before dispatch Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Quality control analysis oversight — configures AI monitoring rules that continuously compare machine performance metrics against acceptable operating ranges, intervening only when the system surfaces anomalies that exceed defined tolerances WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  3. Cross-fleet repair knowledge curation — synthesizes AI-generated repair summaries from completed service records into a structured knowledge base, evaluating accuracy against first-hand observations before publishing for team use Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Evidence pack
SAFI positioning
Top skill: Repairing
Score: 62.1 / 100
precision: category_estimate
WEF cluster
Technology Use, Monitoring and Control
technology_use_monitoring_control
Sources:Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.

Pathsmith Durable Skills Framework

Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Subscriber feature

Ten durable-skill domains mapped to four proficiency/role levels for each occupation. Each statement is aligned to the Pathsmith taxonomy, derived from trusted grounding data and mapped to occupation-specific O*NET tasks and skills.

1Communication8 statements
Emerging
  1. Service visit summary — reports basic machine faults and completed actions to a dispatcher or supervisor using standard terminology Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Customer interaction — communicates machine out-of-service status to site contacts using clear, non-technical language Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Repair documentation — records machine maintenance history, part replacements, and test results in service logs with sufficient detail for future reference Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Parts request communication — conveys specific component needs to suppliers or warehouse staff by referencing model numbers and fault descriptions O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Site contact briefing — explains repair scope, estimated downtime, and preventive recommendations to location managers clearly and professionally during each service call Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Technical report writing — produces accurate written service records that capture malfunction causes, corrective actions, and parts used for company tracking systems O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Cross-team technical communication — translates complex electronic or mechanical fault patterns into plain-language summaries that inform route managers and procurement decisions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Training facilitation — demonstrates repair procedures and service protocols to new technicians using diagrams, hands-on walkthroughs, and verbal explanation adapted to trainee experience level Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
2Leadership8 statements
Emerging
  1. Route self-management — takes ownership of an assigned machine route by prioritizing service stops without requiring step-by-step direction Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Problem escalation judgment — identifies when a machine fault exceeds current skill level and proactively notifies a senior technician or supervisor Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Inventory initiative — monitors personal parts inventory levels and orders replacement components before stock runs out, reducing service delays Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Accountability for outcomes — accepts responsibility for machine functionality after a repair visit, verifying operation before departing the site Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Field decision-making — determines repair-versus-replace decisions on malfunctioning parts independently, balancing cost, downtime, and machine age factors Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Site relationship ownership — maintains productive, ongoing relationships with location managers by proactively communicating service schedules and machine performance trends Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Peer mentorship — guides less experienced technicians through complex ATM card reader replacements or electronic board diagnostics during joint service calls Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Process improvement leadership — identifies recurring failure patterns across a machine fleet and proposes preventive maintenance schedule changes to management to reduce service calls Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
3Metacognition8 statements
Emerging
  1. Skill gap recognition — identifies personal unfamiliarity with a specific machine model or circuit type and seeks reference diagrams or supervisor guidance before attempting repair Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Repair approach reflection — after an unsuccessful first diagnostic attempt, pauses to reconsider the fault hypothesis before disassembling additional components Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Diagnostic strategy awareness — selects between visual inspection, mechanical testing, and electronic diagnostics based on symptom type rather than applying a single routine to every fault Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Learning from error — reviews a failed repair or misdiagnosis to identify the reasoning gap and adjusts the troubleshooting approach for similar machines going forward Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Route planning self-evaluation — assesses personal time estimation accuracy after each shift and adjusts future scheduling to account for machine complexity and travel patterns Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Knowledge transfer monitoring — tracks which machine types or electronic systems require additional study and pursues manufacturer manuals or training resources to close those gaps Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Expertise modeling — articulates the mental framework used to diagnose intermittent faults in amusement machine control boards, making the reasoning process transparent for training purposes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Adaptive learning planning — evaluates emerging machine technologies on new route assignments, designs a self-directed learning plan to reach competency before the first unassisted service call Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
4Critical Thinking8 statements
Emerging
  1. Symptom identification — distinguishes between a jammed bill acceptor and a failed validator board by observing error codes and physical evidence before selecting a repair action Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Assumption checking — verifies that a machine is actually unplugged before attributing a fault to power supply, avoiding incorrect part replacement Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Root cause analysis — traces a vending machine dispensing error past the delivery motor to identify a worn cam mechanism as the underlying cause rather than treating only the symptom Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Evidence-based diagnosis — cross-references machine error logs, visual wear indicators, and customer complaint history to form a repair hypothesis before opening the cabinet O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Differential troubleshooting — systematically rules out mechanical, electrical, and software causes for an ATM card reader malfunction using structured testing rather than trial-and-error part swaps Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Cost-benefit evaluation — weighs repair time, part cost, and machine revenue against replacement cost when recommending a course of action to a route manager Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Fleet-level pattern analysis — identifies a systemic component failure trend across multiple vending machines on a route and constructs an evidence-based case for a batch parts replacement before widespread failure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Complex fault decomposition — isolates an intermittent amusement machine power fault to a specific solder joint on a control board by applying logical elimination across interconnected electronic subsystems Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
5Collaboration8 statements
Emerging
  1. Dispatcher coordination — communicates completed and pending service stops to route dispatch at the end of each shift to support scheduling accuracy Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Supplier interaction — works cooperatively with parts suppliers to confirm correct component specifications before ordering replacements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Cross-technician handoff — provides a clear status briefing to a covering technician for any machine left mid-repair, including fault description and parts already tested Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Location staff cooperation — collaborates with site employees to access locked machine areas, coordinate customer impact, and schedule return visits efficiently Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Team-based troubleshooting — works alongside a senior technician or electronics specialist to diagnose complex ATM or amusement machine faults, contributing mechanical observations while integrating electronic input Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Shared inventory management — coordinates parts stock levels with other route technicians to prevent duplication and ensure critical components are available across the team O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Cross-functional project participation — contributes field repair expertise to company-level decisions on new machine procurement by sharing reliability data from direct service experience Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Mentorship collaboration — partners with training coordinators to develop hands-on repair scenarios for onboarding new technicians, drawing on real-world fault cases from the fleet Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
6Character8 statements
Emerging
  1. Cash handling integrity — counts and accounts for machine currency accurately during collection and restocking, maintaining a complete record of funds handled Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Punctuality and reliability — arrives at service sites within scheduled windows and notifies site contacts when delays occur Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Honest reporting — documents actual machine conditions and actions taken in service logs without omitting errors or incomplete repairs Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Safety compliance — follows lockout/tagout and electrical safety procedures on every machine service, regardless of time pressure or perceived low risk Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Accountability for repair quality — returns to correct a machine fault discovered after a service visit without waiting for a formal callback or complaint Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Professional conduct at sites — maintains respectful, appropriate behavior in public-facing locations such as retail stores, casinos, and transit hubs while representing the employer Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Ethical escalation — reports discovered cash discrepancies or security vulnerabilities in ATMs and vending machines to management immediately, even when personally inconvenient Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Integrity modeling — demonstrates and enforces accurate documentation and honest fault reporting standards when guiding newer technicians on joint service calls Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
7Creativity8 statements
Emerging
  1. Improvised tooling — adapts available hand tools to access a machine component in an awkward location when the standard tool does not fit the installation configuration Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Workaround identification — identifies a temporary operational fix for a stuck product delivery mechanism that keeps a machine in service until the correct part arrives Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Novel diagnostic approach — devises an alternative testing sequence for an amusement machine game board when the standard diagnostic menu is unavailable due to display failure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Repair adaptation — modifies a standard parts replacement procedure to account for an older machine model with non-standard internal layout, achieving the same functional outcome Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Preventive modification — engineers a small protective cover or routing change for a wire harness prone to damage in a high-traffic vending location, reducing repeat service calls Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Efficiency innovation — redesigns a personal route or stocking sequence to reduce total travel time and increase machines serviced per shift without sacrificing repair quality Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Process invention — develops a novel pre-inspection checklist for a newly deployed machine model that captures the most common failure points before they cause downtime, adopted across the technician team Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Technical problem-solving under constraint — designs a field repair solution for a discontinued-part machine that restores full functionality using compatible components sourced creatively from available inventory Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
8Growth Mindset8 statements
Emerging
  1. New machine acceptance — approaches an unfamiliar vending or amusement machine model with curiosity, reviewing available documentation before concluding the repair is beyond current ability Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Feedback receptiveness — incorporates supervisor corrections to documentation habits or safety practices without defensiveness Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Skill-building initiative — seeks out manufacturer technical manuals and online resources for new ATM or electronic game models added to the route to build competency independently Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Setback recovery — after a misdiagnosis that required a return visit, analyzes what went wrong and applies the lesson to the next similar fault without discouragement Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Technology adaptation — embraces electronic diagnostic tools and software-based fault logging systems as they are introduced, investing effort to reach proficiency even when the transition is challenging Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Continuous improvement commitment — regularly reviews personal service metrics such as callback rate and mean time to repair, setting self-improvement goals each quarter Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Learning culture contribution — shares newly acquired knowledge about machine updates or repair techniques with the broader technician team, elevating collective competency Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Challenge seeking — volunteers for the most complex or unfamiliar machine repair assignments to accelerate personal mastery rather than defaulting to familiar equipment Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
9Mindfulness8 statements
Emerging
  1. Focused inspection — gives full attention to machine symptom observation before reaching for tools, resisting the impulse to begin disassembly based on assumption alone Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Emotional regulation at difficult sites — maintains calm and professional demeanor when a site contact expresses frustration about machine downtime Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Attention management during repetitive tasks — maintains consistent quality and safety awareness while performing routine cleaning, oiling, and restocking across many machines per shift Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Intentional pacing — recognizes rising time pressure during a long service day and deliberately slows down for safety-critical steps such as electrical reconnection checks Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Sensory attunement — detects subtle auditory and tactile cues such as irregular motor sounds or resistance in coin mechanisms during machine testing that indicate emerging faults before failure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Stress-aware decision-making — pauses and reassesses a diagnostic conclusion before ordering an expensive replacement part when under schedule pressure, preventing costly misdiagnosis Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Presence modeling — demonstrates deliberate, methodical machine inspection habits to new technicians, showing how sustained attention reduces errors and callbacks Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Workload regulation — monitors personal cognitive load across a dense service route and strategically sequences complex repairs for times of highest focus, optimizing repair accuracy throughout the shift Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
10Fortitude8 statements
Emerging
  1. Physical persistence — completes machine servicing in uncomfortable environments such as cramped utility rooms, outdoor kiosks, or high-traffic public areas without abandoning the task Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Frustration tolerance — continues systematic troubleshooting on a resistant fault rather than marking a machine as irreparable after initial diagnostic steps fail Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Adverse condition endurance — services machines in hot, cold, or noisy environments while maintaining repair quality and safety standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Schedule pressure resilience — manages a high-volume service day with multiple urgent callouts without cutting corners on inspection or documentation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Sustained problem-solving — persists through a multi-hour intermittent fault diagnosis on an amusement machine control system, maintaining methodical rigor without abandoning the effort prematurely Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Uncertainty navigation — operates effectively when parts are back-ordered or machine documentation is unavailable, developing interim solutions while pursuing resolution Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Crisis response leadership — takes charge during a simultaneous multi-machine failure event across a high-revenue route, prioritizing repairs, communicating with stakeholders, and sustaining performance under significant pressure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Long-term resilience — maintains high service quality and professional standards through sustained periods of heavy workload, staff shortages, or difficult route conditions without decline in output or safety compliance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Show O*NET source anchors40 anchors · skillscrosswalk.com

O*NET enrichment · skillscrosswalk.com

Suggest an O*NET correction

Source anchors that ground each statement

Related titles
Vending Machine Mechanic · Amusement Machine Mechanic · Arcade Game Technician · Arcade Games Mechanic · Arcade Technician · ATM Mechanic (Automatic Teller Machine Mechanic) · ATM Technician (Automated Teller Machine Technician) · Automatic Coin Machine Mechanic · Automatic Teller Machine Servicer · Bank Teller Machine Mechanic · Cigarette Machine Filler · Cigarette Machines Mechanic
RAPIDS apprenticeships
0145 · Vending Machine Mechanic
O*NET skills
RepairingEquipment MaintenanceTroubleshootingOperations MonitoringOperation and ControlQuality Control Analysis
Knowledge domains
Computers and ElectronicsMechanicalCustomer and Personal ServiceEnglish Language
Abilities
Manual DexterityFinger DexterityArm-Hand SteadinessControl PrecisionNear VisionInformation OrderingMultilimb CoordinationOral ComprehensionVisualizationInductive Reasoning
Work styles
DependabilityAttention to DetailIntegrityCautiousnessPerseveranceStress Tolerance
Technology
Electronic mail softwareInventory management softwareSpreadsheet softwarePresentation softwareWord processing softwareInternet browser software
Tasks · seed anchors for statements
  1. Fill machines with products, ingredients, money, and other supplies.
  2. Inspect machines and meters to determine causes of malfunctions and fix minor problems such as jammed bills or stuck products.
  3. Test machines to determine proper functioning.
  4. Replace malfunctioning parts, such as worn magnetic heads on automatic teller machine (ATM) card readers.
  5. Maintain records of machine maintenance and repair.
  6. Clean and oil machine parts.
  7. Order parts needed for machine repairs.
  8. Adjust and repair coin, vending, or amusement machines and meters and replace defective mechanical and electrical parts, using hand tools, soldering irons, and diagrams.
CIP education codes
46.030146.030347.000047.060047.061747.0618

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.