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First-Line Supervisors of Air Crew Members

SOC 55-2011.00Job Zone —v.26.05

Context coveredThis framework covers the supervision of air crew members in correctional and military security environments, spanning inmate count management, emergency response, policy enforcement, and crew leadership from entry-level performance through executive-level organizational direction.

Sources:O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.SkillsCrosswalkSkillsCrosswalk — O*NET enrichment + adjacency index. Opens in new tab.
Emerging
Entry / Apprentice
  1. Periodic inmate counts — conduct under direct supervision using established count procedures on an assigned housing unit.
  2. Institutional rules and regulations — review and follow written protocols during initial on-the-job training in a correctional facility.
  3. Order and discipline standards — apply basic behavioral management techniques under close supervisory guidance within assigned areas.
  4. Active listening skills — demonstrate attentive communication when receiving shift briefings and instructions from senior crew supervisors.
  5. Emergency response procedures — recognize and report potential security threats using standard notification channels on a residential unit.
  6. Incident documentation — complete basic written reports using word processing software following observed security events.
  7. Public safety awareness — identify routine security risks and communicate observations to a supervising officer during scheduled patrols.
  8. Database query tools — enter and retrieve inmate information using facility database interfaces with guidance from an experienced supervisor.
  9. Social perceptiveness — observe inmate behavior patterns and flag anomalies to a senior supervisor during routine monitoring duties.
  10. Oral communication — deliver clear verbal status updates to shift supervisors using standard facility communication protocols.
Developing
Mid-level / Established
  1. Inmate count accuracy — independently conduct and verify periodic counts across multiple assigned areas with minimal supervisory oversight.
  2. Institutional policy compliance — apply and explain facility rules, procedures, and regulations to crew members during routine shift operations.
  3. Discipline and security maintenance — manage low-level behavioral incidents by applying established protocols without requiring supervisory intervention.
  4. Critical thinking in daily operations — assess ambiguous situations, weigh available information, and select appropriate responses within a correctional environment.
  5. Coordination among crew members — assign and adjust daily duties across a small air crew team to maintain consistent coverage of assigned areas.
  6. Emergency response execution — follow and lead initial response steps during escape attempts or facility emergencies while awaiting command support.
  7. Spreadsheet software utilization — maintain shift logs, count records, and personnel data using spreadsheet tools to support operational reporting.
  8. Regulatory knowledge application — interpret law-and-government guidelines affecting inmate management and brief crew members on relevant updates.
  9. Stress tolerance under pressure — sustain professional composure and decision quality during elevated-tension scenarios such as inmate disturbances.
  10. Monitoring and surveillance — conduct systematic area checks and behavioral monitoring, documenting observations in facility electronic mail and database systems.
Proficient
Senior / Expert IC
  1. Comprehensive inmate count management — oversee, audit, and reconcile all count records across an entire shift, ensuring full accountability without supervisory direction.
  2. Full-scope policy enforcement — autonomously enforce all institutional rules and regulations, addressing policy ambiguities through sound judgment in complex situations.
  3. Non-routine incident command — lead crew members through escalating emergencies, including escape events, applying deductive reasoning to contain and resolve threats.
  4. Crew performance monitoring — evaluate individual crew member effectiveness through systematic observation and provide corrective guidance to maintain security standards.
  5. Judgment and decision making — independently adjudicate rule violations and determine proportional disciplinary responses aligned with institutional and legal frameworks.
  6. Cross-functional coordination — liaise with administrative, medical, and command personnel to ensure seamless information flow during multi-department security operations.
  7. Inductive reasoning in security analysis — identify emerging behavioral or environmental patterns across an air crew assignment and proactively adjust operational posture.
  8. Advanced documentation and reporting — produce detailed incident reports and shift summaries using office suite and presentation software for command-level review.
  9. Psychology-informed personnel management — apply behavioral principles to de-escalate crew tensions and manage inmate mental health considerations within operational bounds.
  10. Training delivery for new crew — design and deliver on-the-job orientation sessions covering count procedures, emergency protocols, and facility regulations for incoming personnel.
Advanced
Lead / Principal / Executive
  1. Organizational security strategy — set direction for security protocols and operational priorities across multiple crew teams within a large correctional air crew command.
  2. Institutional policy development — draft, revise, and champion facility-wide rules and regulations, integrating law-and-government requirements and command leadership goals.
  3. Emergency preparedness leadership — develop and rehearse facility emergency response plans, ensuring all crew supervisors are trained and ready for escape or crisis events.
  4. Workforce capability development — design career development programs for first-line supervisors, building organizational depth in crew leadership and compliance expertise.
  5. Executive-level coordination — represent the air crew supervision function in inter-agency briefings, aligning operational standards with public safety and security mandates.
  6. Performance accountability systems — establish metrics and audit processes using database and spreadsheet tools to track crew compliance, count accuracy, and incident trends.
  7. Culture of integrity and discipline — model and institutionalize professional conduct standards that reinforce dependability, self-control, and ethical behavior across all crew levels.
  8. Strategic risk assessment — analyze facility-wide behavioral intelligence and recommend command-level interventions to preempt systemic security vulnerabilities.
  9. Cross-level communication leadership — translate executive directives into actionable crew-level guidance using presentations and briefings that ensure consistent policy understanding.
  10. Mentorship and succession planning — identify and cultivate high-potential supervisors for advancement, ensuring organizational continuity in air crew oversight leadership roles.

AI-at-Work Competency Framework

Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.
Subscriber feature

Authoritative source data identified for 998 occupations

How a worker at each mastery level uses, directs, and evaluates AI tools in this occupation. Each statement cites its evidence inline; click a citation chip to verify the source.

Emerging
  1. AI-assisted regulation lookup — queries an AI tool to locate relevant institutional policies or procedural updates, then confirms accuracy against official documentation before applying guidance to daily supervisory decisions Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Developing
  1. Shift-report drafting support — dictates key incidents and personnel observations to an AI writing assistant that structures them into a coherent shift log, while the supervisor reviews and corrects every factual detail before submission Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
  2. Situational-awareness prompting — uses an AI tool to cross-reference crew assignment rosters and known risk factors, surfacing potential gaps in coverage that the supervisor then validates through direct observation WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Proficient
  1. Emergency-response checklist generation — directs an AI assistant to compile and format standard operating procedures for contingency scenarios such as personnel accountability failures, then stress-tests the output against unit-specific constraints before briefing air crew Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Active-listening augmentation — records crew debrief sessions and uses an AI transcription tool to flag recurring concerns or sentiment patterns, while retaining personal judgment on how to address interpersonal or disciplinary issues Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  3. Compliance tracking delegation — hands off routine policy-version comparison tasks to an AI tool, receiving a structured diff of updated versus prior regulations, then adjudicates which changes require immediate supervisory action Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
Advanced
  1. Crew-readiness analytics oversight — evaluates AI-generated readiness summaries drawn from multiple data streams (training currency, incident history, attendance), challenging outputs that conflict with direct human intelligence gathered through face-to-face monitoring Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Disciplinary-decision boundary-setting — establishes explicit criteria governing which routine administrative findings AI tools may surface autonomously and which require immediate human supervisory judgment, maintaining full command authority over all consequential actions Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Evidence pack
AEI usage
Task observations: 33
Augment share: 3.3%
SAFI positioning
Top skill: Active Listening
Score: 42.2 / 100
Quadrant: Q2_ai_augmented
precision: exact
WEF cluster
Technology Use, Monitoring and Control
technology_use_monitoring_control
Sources:Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.

Pathsmith Durable Skills Framework

Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Subscriber feature

Ten durable-skill domains mapped to four proficiency/role levels for each occupation. Each statement is aligned to the Pathsmith taxonomy, derived from trusted grounding data and mapped to occupation-specific O*NET tasks and skills.

1Communication10 statements
Emerging
  1. Pre-mission briefing delivery — conveys basic flight crew assignments and safety instructions using standard military briefing formats Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Radio communication basics — transmits and receives essential operational information over aircraft communication systems with minimal error O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Crew status reporting — delivers accurate periodic crew accountability reports to command elements using established reporting protocols Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Regulatory communication — explains institutional policies, rules, and procedures to air crew members with clarity and appropriate authority O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Cross-functional coordination — relays mission-critical information between flight crew, ground control, and command staff across operational contexts O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Emergency communication execution — issues clear, calm, and sequenced directives to air crew during in-flight or ground emergencies, ensuring rapid comprehension and response Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. After-action debriefing — leads structured post-mission verbal reviews that capture crew performance observations and corrective actions in precise, documented language O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Written operations documentation — produces accurate mission logs, incident reports, and compliance records using military English language standards O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Command-level briefing leadership — designs and delivers complex operational briefings to senior command, synthesizing crew readiness, mission parameters, and risk factors into coherent narratives Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Cross-unit communication mentorship — coaches junior supervisors on effective crew communication techniques, feedback delivery, and after-action reporting standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
2Leadership11 statements
Emerging
  1. Crew task delegation — assigns basic duties to air crew members under direct supervision, following established crew duty schedules Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Disciplinary awareness — recognizes when crew conduct deviates from regulations and escalates to senior supervisors with documented observations O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Shift accountability leadership — assumes responsibility for crew order, discipline, and security within assigned areas during scheduled operational periods Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Crew motivation — reinforces mission standards and professional conduct among air crew members through consistent, direct supervisory engagement Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Emergency response initiation — takes immediate supervisory action during aircraft or personnel emergencies, directing crew roles before senior command arrives O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Mission readiness leadership — ensures full crew readiness for flight operations by verifying personnel status, equipment checks, and compliance with pre-mission protocols Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Regulatory enforcement leadership — maintains order and institutional compliance across crew operations by consistently applying and enforcing all relevant rules and regulations O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Crew development oversight — identifies individual crew member development needs and assigns progressive responsibilities to build operational competency Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Organizational culture stewardship — models and institutionalizes a culture of discipline, mission focus, and crew accountability that elevates unit-wide performance standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Cross-crew supervisory mentorship — develops and mentors emerging first-line supervisors in crew leadership techniques, regulatory enforcement, and emergency command Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Strategic crew deployment — advises command on optimal crew assignments, rotation strategies, and readiness gaps to support complex operational planning O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
3Metacognition8 statements
Emerging
  1. Self-assessment in supervision — identifies personal gaps in knowledge of crew regulations and operational procedures and seeks corrective guidance from senior supervisors Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Briefing preparation reflection — evaluates own pre-mission preparation completeness before delivering crew briefings Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Supervisory strategy monitoring — tracks the effectiveness of own crew management approaches during operations and adjusts tactics when crew compliance or performance declines Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Regulatory knowledge updating — actively monitors and integrates changes to institutional policies and regulations into personal supervisory practice Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Decision review practice — conducts deliberate post-mission self-evaluation of supervisory decisions, identifying cognitive biases or gaps that influenced outcomes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Stress-state awareness in command — recognizes the effect of high-tempo operations and emergencies on own cognitive processing and implements compensatory strategies to maintain decision quality Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Metacognitive modeling for crew supervisors — explicitly teaches junior supervisors to monitor their own decision-making and learning processes during high-stakes operational scenarios Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Systemic learning integration — analyzes patterns across multiple after-action reviews to identify recurring supervisory blind spots and drives unit-level process improvements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
4Critical Thinking9 statements
Emerging
  1. Regulation interpretation — applies written institutional rules and procedures to routine crew supervisory situations with guidance from senior staff Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Crew count verification — identifies discrepancies in periodic crew accountability counts and escalates inconsistencies for resolution O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Operational risk identification — evaluates pre-mission crew status, equipment conditions, and environmental factors to surface risks before flight operations commence Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Incident cause analysis — examines the circumstances of crew conduct violations or safety incidents to distinguish root causes from surface symptoms Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Emergency situation assessment — rapidly analyzes incomplete and conflicting information during in-flight or ground emergencies to determine the most viable supervisory response Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Policy compliance judgment — evaluates ambiguous crew situations against applicable military law, regulations, and institutional policy to render consistent and defensible decisions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Performance pattern evaluation — synthesizes crew performance data across multiple missions to identify systemic readiness issues requiring supervisory intervention O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Complex scenario command reasoning — leads multi-variable operational decision-making during concurrent crew emergencies, applying structured analytical frameworks to prioritize actions and allocate resources Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Policy gap identification — critically evaluates existing crew management regulations and identifies procedural gaps or ambiguities, proposing evidence-based revisions to command Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
5Collaboration9 statements
Emerging
  1. Crew coordination basics — works within assigned crew structure to support mission tasks, following direction from senior supervisors and coordinating with peer crew members Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Inter-department cooperation — shares relevant crew status information with adjacent operational units when requested O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Cross-crew scheduling coordination — collaborates with adjacent supervisors and scheduling personnel to align crew assignments, rest rotations, and mission coverage Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Emergency team coordination — works alongside ground personnel, medical staff, and command elements during multi-unit emergency response operations O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Joint operations collaboration — coordinates crew roles and responsibilities with sister units, command staff, and support elements during complex multi-asset flight operations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Crew conflict mediation — facilitates resolution of interpersonal or professional disputes among air crew members to restore unit cohesion and operational readiness Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Training exercise collaboration — partners with training officers and adjacent supervisors to design and execute realistic crew readiness drills O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Multi-unit operational integration — leads collaborative planning sessions involving multiple crew supervisors, command staff, and support agencies to synchronize complex air operations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Collaborative framework development — establishes shared crew coordination protocols and communication standards adopted across the unit to reduce inter-team friction Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
6Character9 statements
Emerging
  1. Regulatory adherence — complies with all institutional policies, rules, and regulations governing crew supervision, even when direct oversight is limited Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Accountability in reporting — documents crew counts and incidents accurately without omission or embellishment O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Consistent enforcement integrity — applies crew conduct standards uniformly across all personnel regardless of rank, relationships, or personal bias Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Ethical incident reporting — documents and reports crew misconduct, safety violations, and security breaches accurately and promptly, accepting associated professional consequences Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Mission-first professionalism — maintains composure, duty focus, and ethical conduct during high-pressure operations, modeling expected standards for the entire crew Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Transparent supervisory accountability — accepts full responsibility for crew outcomes under own supervision, including corrective actions, without deflecting to subordinates Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Crew welfare stewardship — advocates for fair treatment, appropriate workload distribution, and crew member wellbeing within the boundaries of mission requirements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Ethical command climate leadership — builds and sustains a unit supervisory culture grounded in integrity, where crew members are confident that reporting safety or conduct concerns is protected and valued Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Institutional trust embodiment — serves as the recognized standard-bearer for professional and ethical conduct across the supervisor cadre, influencing peers and junior supervisors through consistent exemplary behavior Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
7Creativity8 statements
Emerging
  1. Adaptive crew tasking — generates alternative crew duty arrangements when standard schedules are disrupted by personnel shortfalls or unexpected mission changes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Problem-solving in protocol gaps — applies creative interpretation of existing procedures when novel situations fall outside established crew management guidelines Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Training scenario design — develops realistic and varied crew readiness drill scenarios that expose personnel to non-routine operational challenges Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Crew briefing innovation — introduces non-standard visual aids, simulations, or interactive formats to improve comprehension of complex mission parameters during pre-flight briefings Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Improvised emergency response — devises workable crew response strategies during emergencies when standard procedures are rendered inapplicable by operational conditions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Process improvement ideation — identifies inefficiencies in crew accountability or mission preparation workflows and proposes alternative procedures to command for evaluation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Operational concept innovation — develops novel crew deployment or mission preparation concepts that improve unit safety, efficiency, or readiness, piloting solutions within own area of responsibility before recommending broader adoption Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Creative mentorship in problem-solving — coaches junior supervisors to move beyond rote procedure application and generate adaptive solutions to complex, ambiguous crew management challenges Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
8Growth Mindset9 statements
Emerging
  1. Feedback receptivity — accepts corrective feedback from senior supervisors on crew management performance and applies suggested adjustments in subsequent operations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Regulation learning persistence — works through complex or dense military regulations and policies until operational understanding is achieved Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Post-incident learning — extracts specific supervisory lessons from crew incidents, near-misses, or performance failures and integrates them into revised personal practice Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Skill gap pursuit — proactively seeks additional training, certification, or education in areas where own crew supervisory knowledge is identified as insufficient Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Challenge framing in high-demand operations — reframes sustained high-tempo or resource-constrained operational periods as opportunities to develop advanced crew management competency Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Peer learning engagement — actively solicits operational experience and lessons learned from peer supervisors across units to expand own supervisory repertoire Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Continuous regulatory updating — treats changes in military law, security protocols, and institutional regulations as development opportunities rather than administrative burdens Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Growth culture institutionalization — builds a unit norm where crew supervisors and air crew members view operational setbacks and after-action critiques as expected and valued components of professional development Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Development-focused mentorship — actively coaches struggling junior supervisors through performance challenges, demonstrating that sustained effort and reflective practice produce measurable growth Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
9Mindfulness9 statements
Emerging
  1. Situational attention maintenance — sustains focused attention on crew conduct and security conditions during routine operational monitoring tasks without significant lapses Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Emotional regulation in correction — delivers crew discipline or corrective feedback without allowing personal frustration to distort tone or content Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Fatigue awareness in command — recognizes the onset of cognitive fatigue during extended operations and implements deliberate attention management strategies to maintain supervisory effectiveness Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Deliberate crew observation — applies structured, intentional monitoring of crew behavior and security conditions rather than passive environmental scanning Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. High-tempo emotional regulation — maintains calm, clear, and measured supervisory demeanor during concurrent crew emergencies, preventing emotional contagion from spreading to the crew Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Intentional decision pacing — creates deliberate cognitive pauses before committing to high-consequence supervisory decisions, reducing impulsive judgment errors under operational pressure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Crew atmosphere attunement — maintains continuous awareness of crew morale, tension, and group dynamics, adjusting supervisory approach to prevent escalation before incidents occur Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Mindful command presence — demonstrates consistently regulated, present-focused supervisory engagement that stabilizes crew performance and decision-making across high-stress operational phases Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Mindfulness capability building — introduces structured attention and stress regulation practices to the supervisor cadre, improving unit-wide decision quality under operational pressure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
10Fortitude9 statements
Emerging
  1. Routine adversity persistence — maintains supervisory duties and crew accountability standards during physically or mentally demanding operational conditions without abandoning responsibilities Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Uncertainty tolerance — continues executing standard crew management protocols when mission parameters are ambiguous or rapidly changing Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Emergency perseverance — sustains effective supervisory command during active crew emergencies, maintaining composure and function until the situation is resolved or relieved Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Sustained discipline enforcement — maintains consistent application of crew conduct standards across extended high-pressure deployments without erosion of enforcement rigor Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Prolonged operational endurance — performs full supervisory responsibilities across sustained high-tempo operations, preserving crew safety and mission standards under cumulative fatigue and adversity Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Courageous accountability — reports crew misconduct, safety violations, or command errors accurately even when doing so carries personal or professional risk Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Post-incident recommitment — returns to effective supervisory function following traumatic or high-stakes operational incidents without extended performance disruption Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Resilience modeling under extreme conditions — maintains visible command effectiveness and mission focus during the most demanding operational crises, demonstrating to crew members that sustained performance under adversity is achievable Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Fortitude culture development — builds unit norms of resilience and perseverance by openly discussing operational hardship, modeling recovery behaviors, and recognizing crew members who demonstrate sustained courage under sustained difficulty Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
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Source anchors that ground each statement

Related titles
Airborne Mission Systems Superintendent · Airborne Operations Manager · Airborne Operations Superintendent · Aircraft Loadmaster Superintendent · C-40A Crew Chief · Flight Engineer Manager · In-Flight Refueling Manager
RAPIDS apprenticeships
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O*NET skills
Active ListeningSpeakingCritical ThinkingMonitoringSocial PerceptivenessReading ComprehensionJudgment and Decision MakingCoordination
Knowledge domains
Public Safety and SecurityEnglish LanguageLaw and GovernmentCustomer and Personal ServiceEducation and TrainingAdministration and ManagementPsychologyComputers and Electronics
Abilities
Problem SensitivityOral ComprehensionOral ExpressionDeductive ReasoningInductive ReasoningNear Vision
Work styles
DependabilityIntegrityStress ToleranceSelf-ControlCautiousnessAttention to Detail
Technology
Data base user interface and query softwareSpreadsheet softwareOffice suite softwareElectronic mail softwarePresentation softwareWord processing software
Tasks · seed anchors for statements
  1. Take, receive, or check periodic inmate counts.
  2. Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations,
  3. Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations
  4. Respond to emergencies, such as escapes.
CIP education codes
28.060529.040729.020429.020529.020629.0207

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.