NSXNational Skills ExchangeSign in
Back to Framework

First-Line Supervisors of All Other Tactical Operations Specialists

SOC 55-2013.00Job Zone —v.26.05

Context coveredThis framework covers correctional and tactical operations supervision in institutional security environments, spanning count procedures, order maintenance, emergency response, regulatory compliance, and staff leadership at Job Zone 3 preparation levels.

Sources:O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.SkillsCrosswalkSkillsCrosswalk — O*NET enrichment + adjacency index. Opens in new tab.
Emerging
Entry / Apprentice
  1. Inmate count procedures — perform under direct supervision using established protocols on a correctional facility housing unit.
  2. Institutional rules and regulations — review and identify key compliance requirements under guidance from a senior supervisor in a correctional setting.
  3. Order and discipline — assist in maintaining basic security standards within an assigned area following written post orders.
  4. Emergency response protocols — recognize and report escape or disturbance indicators to a supervising officer on a correctional facility shift.
  5. Oral instructions from supervisors — receive and confirm understanding of daily shift assignments in a correctional operations environment.
  6. Post logs and count sheets — complete basic documentation accurately under direct oversight during a standard shift.
  7. Active listening skills — demonstrate attentiveness when receiving briefings from outgoing shift personnel during correctional facility roll call.
  8. Inmate behavior patterns — identify and report observable changes in demeanor or activity to a superior officer on the unit floor.
  9. Computer database interfaces — enter routine count data into a facility records system with guidance from experienced staff.
  10. Relevant laws and regulations — reference institutional policy documents to answer basic procedural questions under supervisor direction.
Developing
Mid-level / Established
  1. Periodic inmate counts — conduct and verify accurately on schedule across assigned housing areas with minimal supervisory oversight.
  2. Institutional policies and procedures — apply consistently to daily operations, resolving routine compliance questions independently in a correctional facility.
  3. Unit order and discipline — maintain through direct engagement with inmates using established behavioral management techniques during a standard shift.
  4. Emergency response actions — execute assigned role in escape or disturbance scenarios following rehearsed emergency plans without waiting for direction.
  5. Shift documentation and reports — prepare clear written summaries of incidents and inmate activity using office suite and word processing software.
  6. Social perceptiveness — assess interpersonal tensions among inmates and adapt supervisory approach to de-escalate potential conflicts on the unit.
  7. Junior tactical operations staff — coordinate task assignments and monitor performance to ensure post coverage requirements are met each shift.
  8. Facility database systems — query and update inmate tracking records routinely, ensuring data accuracy in a correctional information management system.
  9. Critical thinking — evaluate ambiguous situations involving inmate behavior and apply deductive reasoning to determine appropriate enforcement responses.
  10. Oral communications — deliver clear, authoritative instructions to subordinate officers and inmates during shift briefings and routine operations.
Proficient
Senior / Expert IC
  1. Inmate count accuracy and integrity — oversee and validate all periodic counts across multiple housing areas, identifying discrepancies and initiating corrective action autonomously.
  2. Full compliance with institutional policies — enforce all rules and regulations independently, advising subordinate officers on complex or non-routine policy interpretations.
  3. Sustained order and security — manage discipline across an entire assigned sector, employing graduated response strategies without requiring higher-level intervention.
  4. Emergency incident command — lead initial response to escapes, disturbances, or medical emergencies, coordinating staff actions and communicating with command staff in real time.
  5. Staff performance monitoring — evaluate tactical operations specialists' adherence to post orders and provide direct corrective feedback during and after shifts.
  6. Inmate grievance and behavioral issues — analyze recurring disciplinary patterns using facility data and recommend targeted interventions to reduce violations.
  7. Judgment and decision making — assess high-pressure, time-sensitive situations involving safety risks and determine optimal enforcement or protective actions independently.
  8. Cross-functional coordination — collaborate with medical, administrative, and law enforcement personnel during complex incidents within the correctional facility.
  9. Spreadsheet and reporting tools — produce shift performance reports and trend analyses using spreadsheet software to inform supervisory decision making.
  10. Training delivery — conduct on-the-job instruction for newly assigned staff on count procedures, emergency protocols, and regulatory compliance requirements.
Advanced
Lead / Principal / Executive
  1. Tactical operations policy development — lead the creation and revision of institutional security procedures, ensuring alignment with governing law and regulatory standards.
  2. Organizational security culture — establish and sustain a command climate of integrity, dependability, and disciplined conduct across all tactical operations personnel.
  3. Multi-unit emergency oversight — direct facility-wide emergency responses involving multiple supervisory teams, external agencies, and command staff during critical incidents.
  4. Strategic workforce planning — assess staffing levels, skill gaps, and scheduling models for tactical operations units and recommend organizational adjustments to leadership.
  5. Supervisory development program — design and implement training curricula that build active listening, critical thinking, and social perceptiveness in first-line supervisors.
  6. Institutional accountability systems — architect inmate count verification and documentation frameworks that meet accreditation and legal oversight requirements at a facility-wide scale.
  7. Performance standard setting — establish measurable conduct, compliance, and emergency readiness benchmarks for all tactical operations specialists and supervisors.
  8. Executive reporting and briefings — present operational data, incident analyses, and policy recommendations to senior facility leadership using presentation and data management tools.
  9. Inter-agency and legal compliance leadership — represent the facility in coordination with law enforcement, courts, and regulatory bodies on matters of security and inmate management.
  10. Continuous improvement governance — lead after-action reviews of major incidents and policy failures, translating lessons learned into enduring procedural reforms across the organization.

AI-at-Work Competency Framework

Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.
Subscriber feature

Authoritative source data identified for 998 occupations

How a worker at each mastery level uses, directs, and evaluates AI tools in this occupation. Each statement cites its evidence inline; click a citation chip to verify the source.

Emerging
  1. AI-assisted regulation lookup — queries an AI tool to locate specific institutional policies or procedural references, then cross-checks the output against official documentation before applying it to shift decisions Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
Developing
  1. Incident log drafting — dictates preliminary incident summaries to an AI writing assistant to generate structured reports, then reviews and corrects factual accuracy before submission Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
  2. Shift briefing preparation — uses an AI tool to organize personnel notes and schedule details into a coherent briefing outline, retaining full authority over operational assignments WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
Proficient
  1. Real-time monitoring support — directs an AI-assisted monitoring dashboard to flag anomalies in inmate count data or access logs, while personally interpreting ambiguous patterns and issuing corrective orders Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. Policy compliance checking — runs draft post orders through an AI review tool to surface potential regulatory conflicts, then applies professional judgment to resolve any flagged discrepancies Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
  3. After-action documentation — delegates first-draft synthesis of incident timelines to an AI assistant using structured inputs, then edits the narrative to ensure operational accuracy and chain-of-custody integrity Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab..
Advanced
  1. Emergency response pre-planning — integrates AI-generated scenario analyses of escape or disturbance contingencies into tactical briefings, critically evaluating each recommendation against on-the-ground personnel capabilities and institutional constraints Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab. WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab..
  2. AI tool governance — establishes unit-level protocols governing which AI outputs require supervisor verification before use, defining clear human-decision boundaries for high-stakes security and discipline situations where AI autonomy remains appropriately limited Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab. Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab..
Evidence pack
AEI usage
Task observations: 33
Augment share: 3.3%
SAFI positioning
Top skill: Active Listening
Score: 42.2 / 100
Quadrant: Q2_ai_augmented
precision: exact
WEF cluster
Technology Use, Monitoring and Control
technology_use_monitoring_control
Sources:Anthropic Economic IndexAnthropic Economic Index — release_2026_03_24. Opens in new tab.WEF Skills TaxonomyWEF Skills Taxonomy 2021 — Building a Common Language for Skills at Work. Opens in new tab.Jadhav & Danve, 2026Skill Automation Feasibility Index — Jadhav & Danve, 2026 (arXiv:2604.06906). Opens in new tab.

Pathsmith Durable Skills Framework

Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Subscriber feature

Ten durable-skill domains mapped to four proficiency/role levels for each occupation. Each statement is aligned to the Pathsmith taxonomy, derived from trusted grounding data and mapped to occupation-specific O*NET tasks and skills.

1Communication16 statements
Emerging
  1. Shift briefing delivery — conveys basic post assignments and security updates to subordinate officers during roll call using standard institutional terminology Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Inmate communication — issues direct, clear verbal instructions to inmates regarding rules and expectations within assigned housing units O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Incident log entries — records routine observations and inmate count results in shift logs using accurate, concise written language Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  4. Chain-of-command reporting — relays information about minor infractions or maintenance needs upward to facility management using established communication protocols O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Emergency notification — communicates escape attempts or disturbances to responding units and command staff with accurate situational details under time pressure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Cross-shift handoff briefing — delivers comprehensive relief briefings that capture inmate population changes, behavioral concerns, and unresolved incidents to oncoming supervisors O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Policy clarification — explains institutional rules, regulations, and disciplinary procedures to officers and inmates in plain, unambiguous language O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  4. Incident report composition — drafts detailed, factually accurate incident reports documenting use-of-force events or policy violations for administrative and legal review Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Multi-agency radio coordination — maintains clear, concise radio communication with tactical response teams, medical staff, and external law enforcement during active emergencies Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Testimony preparation — presents accurate, organized verbal accounts of incidents during administrative hearings or legal proceedings with command of documented facts O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Subordinate feedback delivery — conducts structured post-observation discussions with officers to address performance gaps using specific behavioral language and institutional standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  4. Inmate grievance response — communicates investigation findings and administrative decisions to inmates in writing, balancing firmness with procedural transparency O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Command briefing leadership — presents complex security assessments, staffing analyses, and operational recommendations to senior command using structured briefing formats Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Crisis negotiation support communication — coordinates real-time information flow between tactical teams, negotiators, and command during hostage or barricade situations O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Institutional policy authorship — drafts or revises post orders, standard operating procedures, and training communications adopted facility-wide Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  4. Mentored communication development — coaches emerging supervisors on briefing techniques, report writing standards, and professional communication norms specific to correctional and tactical environments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
2Leadership16 statements
Emerging
  1. Post assignment management — directs subordinate officers to designated posts and confirms coverage gaps are escalated to shift supervisors before the shift begins Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Rule enforcement initiation — takes initial disciplinary action on minor infractions by citing specific institutional regulations and documenting outcomes O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Accountability modeling — demonstrates punctuality, uniform compliance, and procedural adherence as a behavioral standard for assigned personnel Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Inmate count oversight — verifies that officers conduct periodic headcounts accurately and reports discrepancies immediately to facility command O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Emergency response direction — assumes on-scene command of disturbance responses, assigns roles to responding officers, and maintains span of control until relieved by higher authority Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Performance counseling — conducts documented counseling sessions with underperforming officers, establishing measurable behavioral expectations tied to institutional standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Shift resource allocation — adjusts personnel assignments in real time to cover unexpected absences or elevated-risk housing units without compromising facility security O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  4. New officer orientation — guides newly assigned correctional officers through post-specific duties, safety protocols, and chain-of-command expectations during initial weeks of assignment O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Tactical team coordination — leads multi-officer extractions, cell searches, or emergency lockdowns with pre-assigned roles, coordinated timing, and post-action accountability Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Disciplinary process leadership — initiates formal disciplinary actions, prepares documentation, and represents the shift's findings in administrative review proceedings O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Shift morale stewardship — identifies signs of officer fatigue, interpersonal conflict, or burnout and intervenes through reassignment, counseling, or command escalation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Succession readiness — identifies high-potential officers and assigns progressively complex responsibilities to develop their supervisory competence Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Command climate ownership — establishes and sustains a shift culture defined by disciplined professionalism, mutual accountability, and zero tolerance for misconduct Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Cross-unit tactical leadership — coordinates security operations spanning multiple housing blocks or specialized units during large-scale emergencies or planned operations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Supervisory development program facilitation — designs and leads structured leadership development experiences for officers identified for promotion readiness Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  4. Institutional reform contribution — collaborates with command staff to redesign post orders, emergency response protocols, or officer evaluation systems based on operational experience Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
3Metacognition16 statements
Emerging
  1. Decision reflection — reviews own responses to inmate confrontations after shift completion to identify where procedural steps were followed or deviated Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Learning gap recognition — identifies specific institutional policies or tactical procedures that require additional study and requests relevant training materials Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Checklist self-monitoring — uses post orders and shift checklists as real-time self-assessment tools to confirm task completion during routine duties Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Feedback receptivity — receives supervisor critique of incident handling without defensiveness and articulates a specific plan to adjust future responses Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Incident debrief self-analysis — evaluates own command decisions during emergencies by comparing actions taken against established response protocols and identifying divergence points Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Stress recognition — identifies personal cognitive or emotional indicators of decision fatigue during extended or high-intensity shifts and applies self-regulation strategies before making critical calls Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Skill inventory assessment — maintains an accurate, current self-assessment of tactical knowledge, policy mastery, and leadership competence against promotional or assignment requirements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. After-action learning integration — incorporates lessons from facility-wide incident reviews into personal supervisory practice within subsequent shifts Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Strategic planning self-monitoring — evaluates own shift planning decisions against actual security outcomes to calibrate future resource allocation and post-assignment strategies Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Bias awareness in enforcement — examines own patterns of disciplinary action across inmate populations to ensure decisions are driven by behavior and policy rather than bias Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Training transfer assessment — tracks how recently acquired tactical or legal knowledge is being applied during on-duty situations and adjusts practice to close application gaps Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Cognitive load management — recognizes when simultaneous demands during multi-incident shifts exceed reliable decision capacity and delegates appropriately to maintain command effectiveness Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Reflective practice modeling — demonstrates structured after-action self-assessment processes during supervisor debriefs, teaching officers to apply the same metacognitive discipline Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Institutional learning contribution — synthesizes personal operational reflections into formal recommendations for policy revision or training curriculum updates submitted to command staff Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Mentored metacognition development — guides developing supervisors in building self-monitoring habits for decision-making, bias recognition, and stress-aware command judgment Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Longitudinal performance pattern analysis — examines own supervisory data across multiple evaluation cycles to identify persistent growth areas and strategically pursue targeted development Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
4Critical Thinking16 statements
Emerging
  1. Rule applicability assessment — determines which specific institutional policy applies to an observed inmate behavior before initiating any disciplinary action Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Count discrepancy analysis — identifies potential causes of inmate count errors, distinguishing administrative miscount from possible escape indicators before escalating O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Shift briefing intelligence review — reads and interprets incoming intelligence or behavioral flags for assigned housing units to prioritize supervision focus Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  4. Regulation compliance evaluation — assesses whether a subordinate officer's action met or deviated from stated post order requirements using documented evidence O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Threat indicator analysis — evaluates behavioral changes, contraband intelligence, and population tension signals to assess risk level in assigned areas before an incident occurs Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Use-of-force justification review — examines the facts, proportionality, and policy compliance of officers' use-of-force actions before endorsing or flagging incident reports Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Emergency cause determination — assesses whether an alarm, disturbance, or escape report reflects a genuine threat or a false trigger before committing tactical resources O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  4. Conflicting account resolution — evaluates contradictory statements from officers, inmates, and witnesses to construct a factually grounded account of an incident Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Applying
  1. Security vulnerability assessment — systematically evaluates post coverage patterns, blind spots, and staffing configurations to identify exploitable security gaps before they are tested Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Policy interpretation under novel circumstances — applies the intent of institutional regulations to situations not explicitly covered by existing post orders, documenting reasoning for command review Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Inmate classification risk reasoning — interprets behavioral history, disciplinary records, and housing placement data to support classification or transfer recommendations O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  4. Emergency decision analysis — evaluates multiple response options during active emergencies against available resources, inmate behavior, and legal authority before committing to a course of action Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Systemic failure root cause analysis — traces repeated security incidents or policy violations to underlying procedural, staffing, or training deficiencies and presents evidence-based corrective recommendations to command Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Legal and regulatory compliance reasoning — interprets changes in law, court orders, or accreditation standards and assesses their operational implications for existing facility policies O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Tactical scenario evaluation — stress-tests proposed emergency response plans by identifying assumptions, single points of failure, and likely inmate counter-behaviors before operational adoption Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Evidence-based supervision recommendations — synthesizes officer performance data, incident frequencies, and post coverage analytics to recommend supervisory structure adjustments to senior command Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
5Collaboration16 statements
Emerging
  1. Shift team coordination — cooperates with peer supervisors on adjacent shifts to ensure consistent enforcement of rules and complete handoff of open issues Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Support services coordination — works with medical, mental health, and food service staff to facilitate inmate movement and access without disrupting facility security O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Officer peer support — assists fellow officers during high-volume periods by temporarily redistributing workload within shift authority Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Cross-unit communication — shares relevant inmate behavioral intelligence with supervisors of other housing units before situations escalate to incidents O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Interdepartmental emergency collaboration — coordinates roles and responsibilities with facility medical staff, mental health personnel, and external law enforcement during joint emergency responses Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Investigative team participation — contributes documented observations, incident reports, and officer accounts to internal affairs or security investigations as a collaborative team member O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Training exercise coordination — collaborates with training staff to schedule and execute emergency drills that integrate multiple shifts and departments without compromising daily operations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  4. Conflict de-escalation partnership — co-leads inmate tension management with mental health or case management staff, coordinating timing and approach to avoid contradictory interventions O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Unified command integration — functions as a contributing supervisor within a unified command structure during facility-wide emergencies, subordinating individual unit focus to collective operational objectives Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Inter-agency transfer coordination — collaborates with law enforcement transport units, receiving facilities, and court services to execute inmate transfers that meet security, legal, and scheduling requirements O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Policy revision workgroup participation — contributes operational expertise to facility committees developing or updating security procedures, representing the frontline supervisory perspective Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  4. Shift supervisor peer accountability — raises performance or conduct concerns about peer supervisors through appropriate channels, maintaining professional relationships while upholding institutional standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Exceeding
  1. Multi-agency tactical operations leadership — leads collaborative planning and execution of large-scale operations involving internal tactical units, external law enforcement, and command staff Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Facility-wide safety culture building — develops shared norms, communication practices, and accountability structures across supervisory teams that sustain security collaboration beyond individual shifts Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Cross-functional training design — partners with training, mental health, and administration departments to create integrated scenario-based exercises that build cross-departmental operational cohesion Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  4. Collaborative after-action leadership — facilitates multi-unit post-incident reviews that surface systemic collaboration failures and produce actionable improvements across departments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
6Character16 statements
Emerging
  1. Impartial rule enforcement — applies institutional disciplinary procedures consistently across all inmate populations without favoritism or differential treatment based on personal relationships Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Accurate documentation — records shift events, inmate counts, and officer actions truthfully in official logs without omission or exaggeration Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Misconduct reporting — reports observed officer or inmate policy violations through proper channels promptly, regardless of interpersonal relationships involved Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Professional boundary maintenance — maintains clearly defined, regulation-compliant boundaries in all interactions with inmates and subordinate officers O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Ethical use-of-force modeling — intervenes when witnessing excessive or unjustified force by subordinates, documenting the incident and reporting to command without delay Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Accountability ownership — accepts personal responsibility for shift-level security failures, documents contributing factors honestly, and presents corrective plans to command staff Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Confidentiality stewardship — protects sensitive inmate records, intelligence reports, and personnel information in accordance with institutional policy and legal requirements O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  4. Due process respect — ensures inmate disciplinary procedures follow established administrative processes before imposing sanctions, even under operational time pressure Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Integrity under pressure — maintains truthful, policy-compliant conduct during high-stakes incidents when distortion of facts could shield officers or the institution from accountability Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Anti-retaliation enforcement — investigates and addresses officer retaliation against inmates who file grievances, protecting institutional integrity and legal compliance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Consistent standards application — enforces the same behavioral and performance expectations for all subordinate officers irrespective of seniority, relationships, or shift culture pressures Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Professional conduct during litigation — provides complete, unembellished testimony and documentation in legal or administrative proceedings, prioritizing institutional and personal integrity over self-protection Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Ethical culture leadership — establishes and enforces an explicit code of professional conduct within the shift, addressing character lapses promptly and publicly modeling expected standards Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Whistleblower protection modeling — creates conditions where subordinate officers report misconduct without fear of retaliation, demonstrating that integrity is valued over institutional self-protection Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Command character mentorship — coaches developing supervisors on the ethical dimensions of use-of-force decisions, documentation integrity, and impartial enforcement through structured scenario discussions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Institutional accountability contribution — participates in or leads reviews of systemic ethical failures, producing honest assessments and recommended structural reforms for command consideration Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
7Creativity16 statements
Emerging
  1. De-escalation technique adaptation — applies unconventional verbal approaches to defuse inmate confrontations when standard scripts fail to reduce tension Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Post coverage improvisation — devises temporary post coverage solutions during unexpected staff shortages that maintain security without violating minimum staffing requirements Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Shift briefing format variation — adjusts briefing structure and emphasis to match the specific risk profile of each shift rather than delivering identical daily formats Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Contraband detection variation — rotates search patterns and timing to prevent inmates from anticipating inspection routines and concealing contraband accordingly O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Emergency drill scenario design — develops realistic, novel emergency scenarios for training exercises that test officer responses beyond routine script-following Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Behavioral intervention strategy development — creates individualized de-escalation approaches for high-risk inmates based on known behavioral triggers and communication styles Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Staffing model innovation — proposes modified post rotation or staggered shift configurations to address identified security gaps without increasing personnel costs Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Intelligence-gathering method refinement — introduces new approaches to collecting behavioral intelligence within housing units that increase early warning of planned incidents Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Tactical response adaptation — modifies standard emergency response procedures in real time when environmental conditions, inmate behavior, or staffing configurations make the established plan non-viable Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Policy gap solution design — develops interim operational guidance for situations not covered by existing post orders, documenting the rationale for command review and potential codification Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Retention and morale innovation — introduces shift-level practices that improve officer engagement and reduce turnover without requiring additional resources or command approval Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Cross-training program creation — designs shift-level cross-training rotations that build officer versatility across post types, improving operational flexibility Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Security system redesign contribution — applies operational experience to propose innovative physical security, surveillance, or post configuration improvements that reduce incident frequency Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Curriculum innovation leadership — redesigns existing supervisory or officer training programs using creative scenario structures, case-based learning, and simulation techniques Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Novel threat response framework — develops new tactical response frameworks for emerging threat types not addressed by current facility emergency plans Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Institutional problem-solving leadership — leads facility-wide creative problem-solving initiatives targeting persistent security, staffing, or operational challenges with measurable outcome targets Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
8Growth Mindset16 statements
Emerging
  1. Training engagement — participates actively in mandatory and elective training programs, treating each session as an opportunity to refine supervisory and tactical competence Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Incident learning extraction — identifies at least one specific improvement following every managed incident and applies it within the subsequent shift Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Feedback acceptance — receives performance evaluations from command staff without defensiveness, requesting specific examples to inform targeted skill development Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Policy update adoption — actively studies revised institutional regulations and adjusts personal practice within the implementation timeline rather than defaulting to outdated procedures O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. Setback reframing — treats failed emergency responses, disciplinary reversals, or staff performance problems as diagnostic data for improving future supervisory decisions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Voluntary skill development — pursues tactical, legal, or leadership training beyond minimum institutional requirements to accelerate supervisory competence Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Peer learning engagement — observes experienced supervisors handling complex situations and solicits post-incident explanations of their decision-making process Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Challenge assignment acceptance — volunteers for difficult post assignments, emergency response team roles, or complex inmate management situations as deliberate growth opportunities Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Promotion readiness development — systematically builds competencies required for senior supervisory or command positions, tracking progress against documented development goals Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. After-action improvement commitment — translates post-incident review findings into documented personal practice changes that are implemented and tracked across subsequent shifts Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Constructive criticism integration — incorporates critical feedback from investigations, audits, or peer reviews into measurable supervisory behavior changes within specified timeframes Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Cross-domain learning application — applies knowledge gained from legal updates, mental health training, or management education directly to daily supervisory decisions and officer development Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Growth culture installation — establishes shift-level norms where after-action learning, honest self-assessment, and continuous improvement are treated as professional expectations rather than optional practices Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Failure normalization leadership — publicly models constructive responses to own operational errors during team debriefs, reducing officer fear of accountability and increasing incident reporting accuracy Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Developmental challenge design — deliberately assigns subordinate officers to progressively demanding situations calibrated to accelerate their growth toward supervisory readiness Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Institutional learning system contribution — contributes structured growth frameworks, officer development templates, or after-action review tools to facility-wide training and supervision programs Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
9Mindfulness16 statements
Emerging
  1. Situational awareness maintenance — sustains active observation of inmate behavior, environmental conditions, and officer positioning throughout the shift without attention drift Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Emotional baseline recognition — identifies personal indicators of shift-related stress or frustration before they influence enforcement decisions or interpersonal interactions Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Pre-shift focus routine — establishes a consistent briefing and mental preparation practice that transitions cognitive focus from off-duty concerns to operational readiness Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Deliberate count execution — conducts inmate headcounts with full attentional presence, resisting interruption until the count is confirmed accurate O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Developing
  1. High-tension de-escalation presence — maintains calm, measured demeanor during active inmate confrontations, using controlled verbal tone and body language to reduce rather than escalate aggression Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Attentional priority management — allocates supervisory attention across simultaneous shift demands by consciously triaging urgency rather than reacting to the most recent stimulus Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Post-incident emotional reset — applies intentional self-regulation practices between back-to-back incidents to restore decision clarity before engaging the next situation Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Inmate behavioral signal recognition — notices early-stage behavioral cues indicating inmate distress, agitation, or planning before overt incidents occur Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. Command presence under sustained stress — maintains composed, deliberate decision-making across multi-hour emergencies or protracted high-tension periods without visible deterioration in judgment quality Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Officer distress monitoring — observes behavioral and physiological stress indicators in subordinate officers during extended operations and intervenes before performance degradation creates security risks Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Intentional communication pacing — slows verbal delivery and listens fully before responding during high-stakes interactions with inmates, officers, or command staff to prevent reactive miscommunication Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  4. Environmental threat awareness — maintains continuous, calibrated awareness of facility environmental factors—lighting, noise, crowd density, access points—that signal elevated security risk Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Mindfulness practice mentorship — teaches subordinate supervisors specific attention-regulation and stress-management techniques applicable to correctional operational environments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  2. Facility stress culture assessment — identifies systemic attention and stress management deficiencies across the supervisory team and recommends structural interventions to command Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Crisis command composure modeling — demonstrates sustained attentional clarity and emotional regulation throughout facility-wide emergencies, providing a behavioral anchor for officers and junior supervisors Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Mindful policy application leadership — models the practice of pausing to verify regulatory authority before acting in ambiguous enforcement situations, embedding this discipline into shift supervisory culture Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
10Fortitude16 statements
Emerging
  1. Sustained post maintenance — fulfills assigned supervisory duties throughout full shift duration under adverse conditions including staff shortages, inmate hostility, or facility lockdowns Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. First response commitment — moves toward disturbances or emergencies without hesitation when required by post orders or command directive Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  3. Difficult decision follow-through — initiates disciplinary action against policy-violating officers or inmates despite interpersonal discomfort or anticipated conflict Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Physical and environmental endurance — maintains supervisory effectiveness across extended shift rotations in physically demanding or psychologically taxing facility environments Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Developing
  1. Sustained emergency command — maintains command presence and effective decision-making across protracted emergency responses without relief, adapting resource use as conditions evolve Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Accountability courage — reports officer misconduct to command and cooperates fully with investigations despite peer pressure, shift loyalty pressures, or personal risk to professional relationships Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Repeated setback persistence — returns to effective supervisory practice following policy reversals, adverse administrative decisions, or failed interventions without sustained disengagement Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Understaffed shift management — sustains required security coverage and inmate management standards during chronic staffing shortages without lowering enforcement expectations Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Applying
  1. High-risk tactical engagement leadership — leads officer teams into physically dangerous cell extractions, disturbance responses, or perimeter emergencies with disciplined courage and risk-calibrated decision-making Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Institutional resistance navigation — pursues necessary policy corrections or officer accountability actions through established channels despite organizational resistance or bureaucratic obstruction Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Trauma exposure continuity — maintains supervisory effectiveness and professional composure following exposure to violence, death, or critical incidents without sustained functional impairment Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Unpopular decision ownership — implements and defends command directives opposed by subordinate officers, maintaining authority and rationale clarity while acknowledging officer concerns Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Exceeding
  1. Crisis command endurance — sustains effective operational command across multi-day or extended-duration facility emergencies, managing personnel rotation, resource depletion, and command fatigue Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab. O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
  2. Institutional reform persistence — advocates for necessary security, staffing, or policy reforms through repeated command engagement over extended timeframes despite initial resistance Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  3. Fortitude culture development — builds shift-level resilience norms where officers expect adversity, support each other through difficult assignments, and return to full effectiveness after critical incidents Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
  4. Officer resilience mentorship — provides structured support, guidance, and resources to officers exhibiting trauma, burnout, or diminished resilience, restoring operational effectiveness and professional longevity Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.
Sources:Pathsmith Durable SkillsPathsmith Durable Skills Framework — America Succeeds + CompTIA. Opens in new tab.O*NET v30.2O*NET Resource Center — Occupational Information Network, v30.2 (Sept 2025). Opens in new tab.
Show O*NET source anchors38 anchors · skillscrosswalk.com

O*NET enrichment · skillscrosswalk.com

Suggest an O*NET correction

Source anchors that ground each statement

Related titles
Aerospace Control and Warning Systems Superintendent · Afloat Cryptologic Manager · Air Operations Manager · Aviation Resource Management Superintendent · Chief Counterintelligence/Human Intelligence Sergeant · Combat Control Manager · Command Post Superintendent · Communication Signals Intelligence Superintendent · Counterintelligence/Human Intelligence, Senior Sergeant · Cryptologic Supervisor · Electronic Signals Intelligence Exploitation Manager · Electronic Systems Security Assessment Superintendent
RAPIDS apprenticeships
—
O*NET skills
Active ListeningSpeakingCritical ThinkingMonitoringSocial PerceptivenessReading ComprehensionJudgment and Decision MakingCoordination
Knowledge domains
Public Safety and SecurityEnglish LanguageLaw and GovernmentCustomer and Personal ServiceEducation and TrainingAdministration and ManagementPsychologyComputers and Electronics
Abilities
Problem SensitivityOral ComprehensionOral ExpressionDeductive ReasoningInductive ReasoningNear Vision
Work styles
DependabilityIntegrityStress ToleranceSelf-ControlCautiousnessAttention to Detail
Technology
Data base user interface and query softwareSpreadsheet softwareOffice suite softwareElectronic mail softwarePresentation softwareWord processing software
Tasks · seed anchors for statements
  1. Take, receive, or check periodic inmate counts.
  2. Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations,
  3. Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations
  4. Respond to emergencies, such as escapes.
CIP education codes
28.060529.040729.020429.020529.020629.0207

Sources: O*NET v30.2 (CC BY 4.0), SkillsCrosswalk.com, LER.me, Anthropic Economic Index, SAFI (Jadhav & Danve, 2026), WEF Skills Taxonomy 2021, Pathsmith Durable Skills Framework. © 2026 EBSCOed.